Dstv Kenya Customer Care Phone Number

+254711066000, +254 20 4236000

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Dstv Kenya


DStv is a pay TV that deals in direct broadcast satellite. The company was created in 1995. Its headquarters situated in Ferndale, Randburg, South Africa. DStv provide channels such as M-Net, M-Net Movies Premiere, M-Net Movies Comedy, M-Net Movies Family, M-Net Movies Action+, M-Net Movies Drama and Romance, M-Net Movies Showcase, M-Net Movies Stars, Studio Universal, M-Net Series, Vuzu, Universal Channel, BBC Entertainment, Discovery Channel, Comedy Central, E! Entertainment Television, FOX, SONY, SONY MAX, Blackbelt TV, MTV, CBS Reality, Turner Classic Movies, kykNET, kykNET and Kie, KykNET Musiek, AfricaMagic Entertainment, AfricaMagic Movies, AfricaMagic Movies 1, AfricaMagic, AfricaMagic World, Mzansi Magic, Magic World etc. FAx Number:-+254 20 4447019, +254 20 4446768

Dstv Kenya Address


The address of Dstv Kenya is Karuna Road, Westlands, Nairobi, Kenya.

Dstv Kenya Email Address


The email address of Dstv Kenya is mchoice@kenya.multichoice.co.za.

Dstv Kenya Website


The Website of Dstv Kenya is www.dstv.com.

The postal and official address, email address and phone number (helpline) of Dstv Kenya Service Center and Dstv Kenya customer care number is given below. The helpline of Dstv Kenya customer care number may or may not be toll free.
Dstv Kenya Phone Number Customer Service
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Dstv Kenya Customer Care Number Complaints and Reviews

Customer care female
Ms. Lilian Anyango Odhiambo SaysMay 06, 2015

I paid for my April Subscription via Mpesa reference No. GT50KQ971 of Kshs. 930 on 4th April, 2015 at 5. 31 p. M. And upto now it has not reflected into my account. I just want to know whether the problem is since You keep on disconnecting me and I have played my part by paying what is due to me. I also paid for May subscription via Mpesa of the same amount reference number JE51CHS9HN on 5th May, 2015 at 11. 41 a. M. Instead you deducted it for April Subscription. I did my part by paying you what is due so do your part and up-date my account. Or could please give us the phone to your finance office so that we can speak to them direct. I am really frustrated by the customer care every time I use my credit by calling and I have not been assisted they always say that the matter is being handled by the finance office.

Sam Customer Phone Number
Mr. Sam SaysApr 04, 2015

Kindly reset my decoded whose serial No. Is 42886322355, Under Name Paul Fredrick Ngonda. I made two payments, the first was 7400/= then it was disconnected and i later paid 800 to make a total of 8200/=please help.

Customer care female
Ms. Phyllis Kahaki SaysFeb 26, 2015

No one is picking the toll-free line. I need to clear the error 16-4 from my screen. Phyllis.

Customer care male
Mr. Jeremy SaysDec 26, 2014

I am unable to view my channels and have been on hold for over one hour Call me on 0724918819

Customer care male
Mr. Richard Ochieng SaysDec 17, 2014

I am RichardOchieng, Ukunda - Kenya. Email address: snrochieng@gmail.com
Telephone number 254700061383
Account number 4282225980. I paid up yesterday for the monthly subscription and so far the activation is still pending. Only being told that the Reauth is in progress. Till when? I am extremely frustrated. I have made several calls without success
Kindly step in and assist.

Customer care male
Mr. James Igogo Nganga SaysDec 17, 2014

I cannot access my account to activate it. Please activate it i want pay subscription.

Customer care female
Ms. Elizabeth SaysDec 02, 2014

There was no one to help. Can you actually have someone there to talk to the people other than having an automated service. What is wrong with GOTV?
We have tried everything and there is still no signal.

Customer care male
Mr. Alex Ogol SaysDec 01, 2014

I bought Dstv on 24/11/2014 and installed it that very day, however up to now I have no account number yet i even paid for compact plus to multi choice Kenya. Kindly help. All the details were sent by the dealer know as bonyvideo4 based in Malaba kenya his mobile 0713287993, i hope he did not defraud me, it is week ever since i made all payments.

Customer care male
Mr. Samuel Bosire SaysNov 30, 2014

I paid for my Gotv, but I misplaced one number instead of 2016104160 I paid to 2016101460 I visited your branch in nyali, but since then I'm not been able to view the channels.

Customer care male
Mr. Anjarwalla SaysNov 20, 2014

RUBBISH SERVICE. No-one answers the phone on 0711 066 000. Whats the point of having a "call centre".

Customer care user complaints