DTDC Courier Customer Care Phone Number

080-25365032,25365039

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DTDC Courier

DTDC Courier is an Indian domestic and international Courier company. The company was started by Subhasish Chakraborty in 1990. It serves approximately 11,000 pin codes through 5,800 channel partners across the country. The Company has workforce strength of 22,000 members and delivers more than 11,000,000 parcels daily. DTDC Courier is headquartered in Bangalore and has opened the zonal offices in Maharashtra, Delhi, West Bengal and Uttar Pradesh states. It has opened 281 other offices in India. Addition to this the company has significant operations at various international locations including United States, Canada, United Kingdom, Hong Kong, etc countries. However, in some international locations, it servers the community through its joint venture.

DTDC Courier offers a wide range of services which include supply chain solutions, Express, Courier & Logistics, DTDC Lite, Value Added Service (VAS), Warehousing and International Freight Forwarding. It handles wide range of products such as Express Document, Heavy Cargo, etc. In its Value Added services, the company offers three options DTDC Plus, Prime Time Plus (PTP) and DTDC Blue. Since its inception, DTDC courier is rewarded with number of awards; some of them are Best Franchisor Award, CIO 100 Award, India's Most Trusted Courier Service Brand, Arch of Excellence Award and Rashtriya Udyog Rathna Award. The customer care number of DTDC Courier can be contacted from Chhattisgarh, Udaipur, Coimbatore, Erode, Rajkot, Trivandrum, Goa, Thane, Ranchi, Gwalior, Pune, Orissa, Nasik, Gorakhpur, New Delhi, Mysore, Himachal Pradesh, Kanpur, Jalandhar, Raipur, Jharkhand, Madurai, Ghaziabad, Jammu, Andhra pradesh, Assam, Kolkata, Faridabad, Vadodara, Nagpur, Madhya Pradesh, Navi Mumbai, Mangalore, East Delhi, Salem, Goregaon, Ernakulam, West Delhi, Ludhiana, North Delhi, Bihar, Visakhapatnam, South Delhi, Noida, Maharashtra, Vijayawada, Meerut, Surat, Bhubaneswar, Patna, Kerala, Jaipur, Agra, Pondicherry, Allahabad, Shillong, Jamshedpur, Dehradun, Sangli, Chandigarh, Patiala, Ahmedabad, Trichy, Baroda, Bangalore, Tamil Nadu, Gujarat, Amritsar, Aurangabad, Uttar Pradesh, Bhopal, Gurgaon, Uttarakhand, Lucknow, Punjab, Varanasi, Cochin, Karnataka, Rajasthan, Vellore, Chennai, Indore, West Bengal, Hyderabad India, etc. The postal and official address, email address and phone number (helpline) of DTDC Courier Service Center and DTDC Courier customer care number is given below. The helpline of DTDC Courier customer care number may or may not be toll free.


DTDC Courier Phone Number Customer Service
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DTDC Courier Customer Care Number Complaints and Reviews

Customer care male
Mr. Arvind singh SaysMar 29, 2013

Dtdc corier service is very bad service because our corier coriered x02463727 Delhi to varanas, but pending last four days in Delhi.

Reply
Customer care male
Mr. Joydeep Das SaysApr 17, 2013

Dear customer care,

Its hard to believe that if we send our materials in DTDC the material can get lost.

I have received a courier from NOGAON ASSAM TO AMRITSAR. At the time of receiving we found that the material was properly packed, but later when we checked we found that the packed was teared from the corner and a Sun-glass Box was missing.The local vendor said they have received it in the same way.

At the time of courier its weight was 1.787 gm and after receiving it was 1.668 gm.

119 gm less

My courier number is K63239613
Waited for urgent solution.

Joydeep

Reply
Customer care male
Mr. OP SHARMA SaysMay 24, 2013

SIR, I SEND A COURIER TO Delhi BY TRKING NO Z84978043 ON 21ST MAY, but NOT RECEIVED TO DR. PRATHYUSHA. mobile number.9582714656 AND ON NET SHOW DELIVER.
PL CHECK THE MATTER.
THANKS

Reply
Customer care female
Ms. Anwesha Manik SaysMay 30, 2013

sent mail from Agartala addressed to Mr. Nafees Siddiqui, New Delhi, vide CN No.K62986386 dt 22-05-2013. It is supposed to be delivered by 25th instant. But, it is yet to be received.Pl let me know about the present status of this consignment.From Anwesha Manik. M.No. 09436492097.

Reply
Customer care male
Mr. Sunil Rawat SaysJun 08, 2013

I sent a parcel (D13938028) on Tuesday, which is not delivered upto today. I have not found any information about it on net. Please check this on urgent basis.

Reply
Customer care male
Mr. Ashok gupta SaysJun 08, 2013

dear sir,
i have a problem for missing my courier
its LR NUMBER IS z88997687. please find
it.

Reply
Customer care male
Mr. Sushil Kumar SaysJun 12, 2013

I am not able to get my courier with docate number Z85207486

I tried to contact with DTDC office, but they said they will check and inform, but still no response nor receiving my call

Its urgent for me, please look into the matter

Reply
Customer care male
Mr. RAKESH YADAV SaysJun 25, 2013

MY DOCKET number is Z00160907 IS DISPATCH MANDAWLI Delhi TO UTTAM NAGER Delhi DATED 20/06/2013, but MY COURIER NOT RECEIVED TILL NOW WHAT I CAN DO I CONTECT CUSTOMER HELPLINE NO, but I HAVE NOT RECEIVED SATISFIED ANSWER

Reply
Customer care male
Mr. Deepak Nahar SaysJun 26, 2013

I do not understand does it take a courier so long to deliver from Delhi to Gurgaon....???????
This is something pathetic that a courier
AWB # Z92363345 send on 22nd June 2013 has not been received till 26th June 2013 that need to be delivered from Delhi to Gurgaon .

Reply
Customer care male
Mr. Ramesh kumar Sinha SaysJul 01, 2013

Dear Sir,
dispatched one parcel for Pengg usha martin Pvt. Ltd, Taitisilwai ranchi-Jharkhand on 20.6.2013 docket number Z29107076 assurance to deliver in three days. Ten days passed still not delivered several contact to ranchi office on phone 9771455089, but everytime only assurance to delivery is given tried to contact Mr. Manoj the operational Manager of Ranchi nos.07227232914, but he never picked the phone. due to non delivery our order for approx. 25 lacs have been put on hold and likely to be cancelled for which DTDC is responsible please note.

Reply
Customer care male
Mr. Sahundeen SaysJul 04, 2013

Sir please urgent call me sahundeen mewat haryana
09812920786

Reply
Customer care male
Mr. ASHOK RAINA SaysJul 04, 2013

C NO:Z90626594
THERE IS SOME PROB. IN IS UN DILIVERED 24June.2013
WHAT IS THE PROB.
pls CHECK IT.
I WANT A QUICK ACTION IN THIS REGARD.


THANK YOU
ASHOK RAINA
9873101391,
9717749741
A.RNA999@GMAIL.COM

Reply
Customer care male
Mr. cloth SaysJul 04, 2013

Dear Sir ,
I send a Courier DAMOH (M.P)to Howrah (W.B) by CN.no M 87017831 on 10.06.13, but not received to pradip mondal mobile number 9804763823 on net show deliver.Please check the matter.My email number is (imsamir1234@gmail.com.)and mobile number 09589790459.

Thanks
Samir Mondal

Reply
Customer care male
Mr. cloth SaysJul 04, 2013

Dear Sir ,
I Sand a courier DAMOH (M.P)to HOWRAH (W.B)By CN number M87017813 on 10.06.13, but not received to prodip Mondal mobile number 9804763823.on net show deliver .pleased check the matter .My email no (imsamir1234@gmail.com.mobile number 9589790459.
Thanks
Samir Mondal

Reply
Customer care male
Mr. SAMIR MONDAL SaysJul 04, 2013

Dear Sir,
I Sand a courier DAMOH (M.P)to HOWRAH (W.B)By CN number M87017813 on 10.06.13, but not received to pradip Mondal mobile number 9804763823.on net show deliver .pleased check the matter .My email no (imsamir1234@gmail.com.mobile number 9589790459.

Thanks,

Samir Mondal

Reply
Customer care male
Mr. S K SACHDEVA SaysJul 08, 2013

DOCKET number Z00503264. This document was booked on 5th July and till date I have not received the same. Please look into the matter and arrange to deliver the same on priority basis.

Thanks

S K Sachdeva
619-FF, NITI KHAND-I, INDIRAPURAM, GHAZIABAD-201014
9810470430

Reply
Customer care male
Mr. MANISH SaysJul 08, 2013

Not delivered on time.I send this courier on 03 July, but it can not delivered upto 08 July.Your DTDC executive at Delhi was talked in Bad Manner and i have to send important documents.Please give me the reply.
My Courier number - k64673357

Reply
Customer care male
Mr. Hari SaysJul 09, 2013

my dtdc reference number is Z00153483

i have sent courier through DTDC on 04/07/2013, still not reached the destination (muddanur). can you please once check and let me not when it will it reach the destination.

email: mysources12@gmail.com
ph number 09550573884

Reply
Customer care male
Mr. Amit kumar SaysJul 17, 2013

MY CN NO . Z84309767 RECEIVED AT MEERA BAGH BRANCH ON 13 JUL13 .STILL NOT DELIVERED AND THERE IS NO UPDATE ON WEBSITE. PLEASE DO NEEDFUL ACTION TO DELIVER MY COURIER URGENTLY.

Reply
Customer care male
Mr. Pranjal Sharma SaysJul 18, 2013

I have booked the courier from DTDC plus service from Rohini sector-8 branch,Delhi on 15.07.13,having the docket number V13337736.The courier having the delivery address of Nainital, but online tracking shows the destination of Rudrapur and delivered status.
Pls check it on top priority as it is having very important documents.

Reply
Customer care male
Mr. Rajeev Sharma SaysJul 18, 2013

Z00480197,not delivered till date was sent on 15th from Delhi.There is no response from the customer care and the tracker shows in transit.Pls. resolve this issue

Reply
Customer care male
Mr. saurabh srivastava SaysJul 18, 2013

docket number P24048776 IS MISSING ,BOOKED FORM Pune TO Gurgaon. please TAKE URGENT and nessesary action.

Reply
Customer care male
Mr. LOKNATH VERMA SaysJul 18, 2013

SIR, I SEND A COURIER TO Delhi BY TRKING NO Z00464144 ON 7th July 2013 FROM PANTALOON TO VARANASI. , but NOT RECEIVED. TO mobile number.9716266001 AND ON NET SHOW DELIVER. please CHECK THE MATTER. THANKS


LOKNATH VERMA

Reply
Customer care male
Mr. V13291848 SaysJul 22, 2013

I tracked my consignment on Saturday and that was out for delivery, but till today I have not received the courier.

Please let me know the status, why there is delay in delivery?

The same was booked at bhubaneswar on 18th July 2013 and that supposed to deliver on 19th or maximum by 20th.

I need immediate action to deliver the consignment.
Regards,
Dillip
9811383231

Reply
Customer care male
Mr. HARIKESH SaysJul 24, 2013

PARCEL NOT DELIVERED TILL TIME P23860695 BOOKING DT 19/07/2012 ADRESS-OM LOGISTICS Ltd NEAR STATE BANK OF PATIALA OPP GOETZE CYCLE STAND BAHADURGARH(PATIALA) PUNJAB

Reply
Customer care male
Mr. Tarun SaysJul 24, 2013

Hello,

I have checked my AWB number and I came to know that it has been despatched on 18th July and till now I did not receive my item. And when I call customer care they r telling that my house door was locked as it is not correct. Could you please send my courier ASAP.

Tarun Kumar
9582212912
AWB number X04115266

Reply
Customer care female
Ms. Pallavi Thakur SaysJul 26, 2013

My courier no z01052315 dated 25/7/2013 destnation from Delhi to chandigarh dispached from karol bagh branch has not been received yet.. kindly look into the matter or i have to file a case against it.

Reply
Customer care male
Mr. samsung mobil core SaysJul 27, 2013

dtdc corier service is very bad because our corier coriered v13338640 Delhi to ahmedabad, but prnding last seven days in Delhi
so please reply me where is my packet
my name is sachin
mobil number 9873259765

Reply
Customer care male
Mr. s k gautam SaysJul 27, 2013

very poor service
consignement no z00023332 was despatched from zamrudpur for patna on 24.07.13, but till date consignment has not been received. i konw how may days it will take.

Reply
Customer care male
Mr. Mahesh Patil SaysAug 02, 2013

A parcel was couriered to us by Hind Rectifiers Nasik on 30.07.2013.

The current status of the docket number I00776223 states that the courier is in transit from Delhi.

We are unable to understand how the courier has got routed all the way to Delhi when it could have been routed directly from Nashik to Belgaum.

We have been trying to contact you on the numbers 011-33004444 / 011-30582000, but our calls are not being received at all. Will you please expedite to delivery of the parcel on a priority ?

Reply
Customer care male
Mr. vasudevan SaysAug 03, 2013

z93080778 1.1.013 Delhi Trivandrum parcel actuel position not available very urgent matter Delhi service not satisfied

Reply
Customer care male
Mr. sarath chand SaysAug 05, 2013

one of my courier was supposed to deliver last week.Seller sent it from Delhi (Sarabhjeet Singh).But he do not have the acknowledgement number
He sent to the below address.Is it possible to track the same
Sarathchand Chandrasekharan Nair
bagmane construction Pvt ltd-sez
CGI (loica ofice)mahadevapura
doddenakundi village
4th flor
block b
wtc-3
Bangalore-56008

Reply
Customer care male
Mr. Deepak kumar SaysAug 06, 2013

I have booked a courier no k662394480 from patna to amritsar as on 30-07-2013,but till date the above mentioned corier is in patna please tell me what is the position of avobe.

regards

Reply
Customer care male
Mr. Subroto Chakraborty SaysAug 06, 2013

I booked a doct vide consignment number V13363318 dt 05.08.13 in the name of Mr. Victor Saleem ,S-7, ANUPAM PVR SHOPING COMPLEX SAKET;ALONG HDFC BANK.NEW Delhi.POST CODE: 110017
TELE: +918587001368.from BBSR through DTDC Plus. Till now it is not delivered to party. Please give me the time when it will be delivered to party.

Reply
Customer care male
Mr. Venkatesh SaysAug 06, 2013

I have booked a consignment vide Z93037490 on 29 July 13. Iam unable to track the consignment till date. It is requested to look into the matter and feedback may please be given on the present status.

Reply
Customer care male
Mr. devesh SaysAug 07, 2013

very bad very bad very bad

i have bocked a courier on 20th July at DTDC office Karnal (Haryana) to Delhi consignment number V10923016 and paid 530 Rs.
but still courier din’t received on destination which is only 120 Km from destination.

even no one is responding me after so many follow ups from DTDC karnal office, regional manager Daljeet on 08427685159.
i am asking for POD from last one week, but they are not giving me that also and every day same reply “sir aaj sham tak kuch na kuch ho jayega”

Reply
Customer care male
Mr. GAUTAM SaysAug 08, 2013

I HAVE GIVEN A PARSAL TO A AGENT MR. PAWAN Kumar FOR MALI(WEST AFRICA).HE WAS GIVEN AIRWAY BILL;N94471993.
THIS NUMBER IS NOT TRAKING,WHY?
I HAVE GIVEN THE PARSHAL ON 2-08-2013.
NO BODY CAN TAKE RESPONSE THIS PARSHAL TRAKE INFORMETION TO
Delhi OFF. TO BANGLORE OFF.PLEASE GIVE ME RIGHT INFORMETION,MR ANUP NOT PIKUP OUR PHONE.

REGARDS,
GAUTAM KUMAR
gautamsiddh123@gmail.com
phone number-9718261263
Delhi

Reply
Customer care male
Mr. PRADYUMNA DUBEY SaysAug 10, 2013

Dear Sir/Mam,
This is to intimate you that one consignment was booked from Biognosys Technologies Hyderabad on 6th of August 2013 ,The consignment number is = D14699516.
Today is 10th of August and your website is showing that the consignment is still in transit and it is in Delhi.
Please check and reply soon as in how many days you will take to deliver the consignment .
My Mail I.D. is = dubeypradyumna@rediffmail.com.
I think that your company is giving a worst service to the customers.
Why you are working for making a bad name for your organization.

Reply
Customer care male
Mr. Sumit Sharma SaysAug 11, 2013

Sir my courier Z02701233 is pending from last 5-6 days. its coming from patiala to narnaund(Hisar). abhi tk yhi ni pta ki ye h kahan ? please check this.

Reply
Customer care male
Mr. vikas kumar SaysAug 16, 2013

The worst service of dtdc courier. Not even delivered the courier at home. I Will advice not used dtdc in future.

Reply
Customer care male
Mr. Alok SaysAug 16, 2013

Dear Sir,
Good evening
I have posted a courier through your company (DTDC)dated on 10.08.13 from sec 09 Branch Gurgaon to Islampur Bihar.
This time shows the status as Incomplete address.
I have visited to your sec nine branch again and ask the status and then take contact number of destination branch (Patna), but nobody receive the call as I have try many times.
So I request you to please investigate the matter because the Address is correct.
I want to my courier is to be reach on destination.
Courier ref. number Z01728143
Recipient Contact number is 9905663252
My Contact number is 9818643470

Reply
Customer care male
Mr. Sanjay Goel SaysAug 17, 2013

Dear Sir, I am surprise to see your big company's poor service, from last three day's I am trying to contact on 011-33004444 regarding a pod number F-07660567, but there is no response from DTDC, there is nobody to pick the call. Please let me know status about this courier. This is dispatched to me on 12.08.13 local in Delhi.

Reply
Customer care male
Mr. bhuwan chandra SaysAug 19, 2013

very poor service consignement no z03162795 was despatched from kashipur for allahabad on 12.08.13, but till date consignment has not been received. i konw how may days it will take.

Reply
Customer care male
Mr. PRAKASH SaysAug 20, 2013

I HAVE GOT MESSAGE THAT YOUR COURIER IS DISPACHED THROUGH DTDC PLUS WITH ID IBDELMAH421347 ON 16 August.BUT STILL NOT RECEIVED.I HAVE EXAM ON 29 August.SO,CHECK MATTER OTERWISE I WILL NOT PAY WHILE CASH ON DELIVERY. (M) 9712694015

Reply
Customer care male
Mr. Jitendra Kr Goswami SaysAug 21, 2013

I had booked a couries CN number Z04241394 on 14th August, 2013 to be devlivered to Shri Som Sekhar Mishra at 1, Sheetla Ward, Ambikapur, Sarguja, Chhattisgarh-497001. I was told that it would be delivered on 19th August, 2013, but till date the beneficiay has not received the courier while it was urgent to be delivered before 20th August, 2013. I may kindly be provided the reason for that and I should be given a compensastion for that.

Reply
Customer care female
Ms. Prerna sharma SaysAug 21, 2013

i am sending one cover to panjab Pin 141001 at 19/08/2013 new it not reached that palce please send fast P O D No H20795942

Reply
Customer care male
Mr. ARUN SaysAug 22, 2013

please sir solve my problem my dtdc treaking number Z05569055 DELIVERED IN 26-07-13 , but I WAS NOT RECEIVED PLEASE CALL ME 098554-52860 , 098550-52860 PLEASE
FROM ARUN Kumar AGGARWAL

Reply
Customer care female
Ms. pooja SaysAug 23, 2013

A Packet Despached From Delhi To Himachal Pradesh Docket No-z01429836 This Is Very Urgent There Is Medicine In This Packet. The Patient Is Very Serius Please Take Action On These Case. It Is very very urgent.

Reply
Customer care male
Mr. Arun Patel SaysAug 25, 2013

COMPLAINT OF VERY POOR SERVICE
AWB NO.N94460643

Vide above AWB, one document parcel should reach Sharjah today, but your Dubai Customer Care says "IT WILL REACH TODAY EVENING". When it is delivered on 22nd August and out scan from Mumbai on 22nd night, how it takes three days to reach to Dubai BY AIR ? It seems your service is very poor and you do not care for other people's urgency. Besides, your Dubai Customer care person was not able to talk in a manner, it should be, when you could not deliver the parcel in time.

I want to know and I am quite surprised as to WHY IT TAKES THREE/FOUR DAYS FOR A PARCEL TO REACH DUBAI ? Today is the 4th day, and you will deliver it on 5th Day ? I am not sure, whether today also you will receive ? Can you check up Where is the internal problem at your end ? Whenever we try to track, always face "SYSTEM ERROR" problem ? What your System Administrator is doing ? OR you want to run your business in such a way only ?

Reply
Customer care male
Mr. Arun SaysAug 25, 2013

It was my bad luck that my son preferred DTDC instead of Aramex or TNT, DHL, Blue Dart - they are the best in their services.

What is the use of Complaint ? There are thousands of complaints for DTDC - they will never improve. Their service domestic or international is very very poor, their customer care people are not good to convince the people.

Reply
Customer care male
Mr. Pravin SaysAug 26, 2013

Dtdc corier service is Very very bad services because our consignment number M93709300 was book last Thursday, but still not delivery more than one week.
mobile number 9910470111/8010563962

Reply
Customer care male
Mr. Pravin SaysAug 26, 2013

Dtdc corier service is Very very bad services because our consignment number M93709300 was book last Thursday, but still not delivery more than one week.
mobile number 9910470111/8010563962 .

Reply
Customer care male
Mr. AFTAB KHAN SaysSep 13, 2013

dear sir, i have a problem for missing my courier its LR NUMBER IS z03420289 . please find it

Reply
Customer care male
Mr. saara akash SaysSep 18, 2013

DTDC M88274406
the above doc not deliver to us, but online inquiry the same show delivered to Mr. singh. kindly provide POD of contact 9910059215 and arrange to deliver the doc on urgent require.

Reply
Customer care male
Mr. Gaurav SaysOct 07, 2013

Good Afternoon Sir/ Madam,

i brought a book from Exel Publication named as Technological Change and
Manpower Development on Thu, September 19, 2013 at 6:26 PM THROUGH DTDC COURIER
VIA DOC NO:*Z94845812* DT:19/9/13. I do not get this book till now. Please


look into this matter and take corrective action.

Thanks and Regards...

Asstt. Professor
Gaurav
(7206196006)
Indus Institute of Engineering and Technology
Kinana, Jind

Reply
Customer care male
Mr. Prem SaysOct 15, 2013

I was trying to track my all consingment from last ten days, but it is not showing anything what is this i m a corporate client i m going to break my agrrement with dtdc courier.

Reply
Customer care male
Mr. B B Aind SaysOct 18, 2013

I order some dvd from Delhi, but unfortunetly It has been returned as my local dtdc courier said. They do not informed me with a single call in my M no and now they says we return your pkt number is p24767065 and where is my p pkt I do not know.On the 7/08/2013 the local dtdc show it be deliverd, but I not get my parcel.What will I do.....? Please help me.B B Aind ID aindbb@ymail.com Thanks

Reply
Customer care male
Mr. Raj Kumar Bansal SaysJun 05, 2014

My courier receipt no z20294627 send to Delhi from agra on 3rd June 2014, but till today the courier not received Delhi. I tried to contact to customer care number, but not receive any response.
This is very urgent document.
Thanks
Raj Kumar bansal
09810287018.

Reply
Customer care male
Mr. uma shankar SaysJun 06, 2014

My docket no D17438737 is not receive.

Reply
Customer care female
Ms. Prerna Gupta SaysJun 09, 2014

Hi,

Tracking number for packet is z23016778. I see the status online as delivered, but i did not receive the package. Can you please let me know the address and the recipient to whom the packet was delivered?

Thanks!
Prerna.

Reply
Customer care male
Mr. m.sadanandh SaysAug 25, 2014

Dear Sir, we are booked courier on Zirakpur(Chandigarh) 19-08-2014 to New Delhi (mahipalpur -110037), but 2008-2014 still we are not receive the couriers, the document's very very Urgent due to Legal purpose so please arrange the deliver for today on the basis's please help me.

Reply
Customer care female
Ms. Latika SaysSep 15, 2014

I have not receive my consignment till date. It was dispatch from gurgoan on 30/8/2014 to destination address as dii/240, west kidwai Nagar, new Delhi.
It's 15days and i have not receive any courier.

Reply
Customer care male
Mr. Anand Kumar SaysSep 15, 2014

My courier number Z32743020 dated 10. 09. 14, but we have not receive my courier. Request you to please deliver on urgent basis.

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Customer care female
Ms. Yogita SaysSep 25, 2014

Respected sir, Greetings!
I just want to inform you that i dispatched a courier one day, before yesterday go to kaithal in haryana. I just want to remind you. Your service is too much ridiculous. It is my urgent courier. You know this courier can be effect of my marriage. I need my courier urgent. Otherwise sorry next time i have to change courier company. Yet i think that dtdc is the best, but today i know that it is not too good. I humble request to you that please update status of my courier. reference number-:z34714598.

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Customer care male
Mr. Asim SaysSep 27, 2014

Dear concern,

We had sent a packet through dtdc on 25/08/2014 lr number is z26250518, but receiver saying that they do not receive such packet however status on online tracking showing delivered.

Now we require scanned lr copy with receiver signature. We had contacted the your branch for the same three days back, but they are unable to provide the same as of now
Kindly provide the scanned lr copy with receiver's signature. Kindly arrange it on priory bases

Regards
Asim.

Reply
Customer care male
Mr. R.s.berwal SaysSep 27, 2014

consignment numberv18527132 of payment for urgent delivery same not delivered today. They insure delivery today and i have paid for this as urgent delivery.

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Customer care male
Mr. Nikhil Bansal SaysSep 29, 2014

Hi,i had a courier to be delivered to my address
Wz-119,3rd floor, opposite b-block mata mandir, naraina village new Delhi - 110028.

Unfortunately the courier boy visited the wrong person and phone was discharged. The wrong person called me to inform and i directed courier person to the address. However he did not reach my residence.

Ph - 9899650208

I do not have the consignment number. Please look into this issue and provide my courier to be delivered as soon as possible.

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Customer care male
Mr. Lalit Manral SaysSep 29, 2014

We dispatched on 15th September from dtdc courier.

consignment number d18990588, but pkt not received till date. Kindly look in the matter.

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Customer care male
Mr. Rahul SaysOct 07, 2014

Sir, When i call to your customer care center regarding my consignment number z34897624, your customer care executive put the phone receiver down without listening my problem. I am requesting you to please terminate such type of persons immediately, if your company wants to maintain a good position in courier market.
With regards,
rahul.

Reply
Customer care male
Mr. M A Hannan SaysOct 08, 2014

consignment number d19405203, booked on 2-10-2014, but till date it's not reached to address. Please see the matter and send it as early as possible.

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Customer care male
Mr. Sunil SaysOct 09, 2014

Please kindly send me details of this
courier number z3622756
Date 29/09/2014
Regards
Sunil Kumar
7053343497.

Reply
Customer care female
Ms. Ekta Srivastava SaysOct 10, 2014

No one attending the call. Called around 30 times, but no one is picking the call. Need to know the status of one courier. Pod number is z33228623.

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Customer care male
Mr. Samir SaysOct 10, 2014

I want urgent reply that is DTDC gang of thieves? we are not fool that company stats that 1.800kg parcel is missing and we will accept. This is not a SIM card or pendrive that can be lost. "its a 1.800kg parcel"
Cn number is a29978903
Parcel still showing shipment dispatched for delivery. Since two days
They are saying parcel lost. How it has been lost parcel of 1. 800 kg? it shows clearly delivered to Dehradun office.
Kindly track the person who picked for delivery from office or file police complaint against delivery boy then only we will accept that he has theft it.
I have just shifted to DTDC from my existing courier, but i am disappointed in my 2nd consignment only. I was thinking that DTDC is reputed company, but after going through consumer court came to know that missing consignment is usual at DTDC.
Status of parcel tracking
Tracking number : a29978903 Reference number

Reply
Customer care female
Ms. Anupa Sharma SaysOct 11, 2014

Sir,
I have sent a courier on 3rd of October 2014 to Pune, Maharashtra. Consignment number is z34023579, address is Genuka Palace, Ganpati Temple, SatavNagar, Handwali Road, Hadapsar, Pune Maharashtra. Pin code number is 411028 and the concerned person is Mr. Ajay Patanga, but till date it has not been received by the concerned person. I called up many times, but all in vain from your side. Kindly locate the packet and handover it to the concerned person as it is really very urgent.

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Customer care male
Mr. Rajesh SaysOct 11, 2014

Consignment number is z31041286 on 23th of September 2014 has not reached to the destination. When i called your customer care executive they said that it would return back to my address, but it has been 26 days i do not know the status of my consignment. Kindly look in the matter.

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Customer care male
Mr. Prashant Rout SaysOct 11, 2014

Consignment dispatched on 9th of October 2014 by air shipment, but till 11/10/2014 the packet has not delivered and your customer care department is not picking phone after many trials.
It's definitely not good courier service provider.

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Customer care male
Mr. Akash SaysOct 13, 2014

Your customer care is not picking the phone. I do not know where is my courier?
Please deliver my courier on urgent basis. it's very urgent. My courier tracking number is V17814622.

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Customer care male
Mr. Akash SaysOct 13, 2014

No one picks my phone and only one number is working other four number are not working.

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Customer care female
Ms. Jayalakshmi Pv SaysOct 14, 2014

I have sent a parcel to Anand, Gujarat from Ghaziabad. you P. on 4.10.2014 vide receipt number is D18914420. The parcel is yet to reach the destination and on searching in the net, i could find that it is in Bhubneshwar. I am unable to understand how it has sent to Bhubneshwar? It is my earnest request that the parcel may please be sent to Anand immediately and let me know.

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Customer care male
Mr. Sumit Verma SaysOct 14, 2014

Hi,
I am Sumit Verma. I have sent courier on 10/10/14 from Ghaziabad to cyber hub Gurgaon. I can not track my courier and also i haven't received. I called Gurgaon office, they are clueless and Ghaziabad office is not picking up number. My number is 9650050720 and email is agm.cpkdlfGurgaon@jsmcorp.in.
Kindly contact me my courier is urgent.
My cn number is z67472275.

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Customer care male
Mr. Ambrish Rastogi SaysOct 16, 2014

My consignment number is v18539389 from Delhi to Mumbai booked on 13th of October 2014 from Nehru Place on DTDC plus service. The documents were to be delivered on 14th of October 2014. Today is 16th of October and the delivery is yet not made. Please explain the reasons for delay as this has caused big loss to me. Also please let me know, when this parcel will be delivered.
Thanks.

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Customer care male
Mr. Desh Deepak Pandey SaysOct 16, 2014

Dear sir, i send a courier for Maipuri up from Mahipal Pur Delhi on 10.10.2014, but it still not reached. In status its showing in transit. Please reply when it reaches. Number is z33692074.

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Customer care male
Mr. Ravikumar SaysOct 16, 2014

Basic courtesy to attend the calls not happening in DTDC when ever we calls and it will keep ringing nobody attends the phone Our courier still not received till date, it was couriered one month back.

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Customer care male
Mr. A. K. Bansal SaysOct 16, 2014

I have sent a air parcel on 14. 10. 2014 from Delhi to Trichy and paid rupees 300 for it, but till time 6.45 pm of 16.10.2014, parcel is not delivered. Right now i talked to your customer care who informed he can not do anything only Chennai office intimate you factual position as Chennai office today received your parcel. As i sent this parcel by air, i do not understand how much take time by plane from Delhi to Trichy and what is your air services. I am shocked and feel very painful for looking your service. My CN number is z37384616.

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Customer care male
Mr. Amardeep Singh SaysOct 17, 2014

We have dispatched a courier through DTDC on 040-10-2014, but the party has not received it till now. The consignment number is D18871226. Please help us.

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Customer care male
Mr. Jitendra SaysOct 17, 2014

Dockt number Z36956529 booked on 15/10/14, booked for Creative travel Pvt. Ltd. 27-30, creative plaza Dda commercial complex Nanakpura, motibagh New Delhi-110021 Phone number 8743092026 Its too urgent, but yet not received. Please make sure for deliver the courier at the earliest.

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Customer care male
Mr. Satbir Singh SaysOct 17, 2014

Docket no d 19713772* this parcel has been given on 14-10 2014 for Ahmadabad. Till today evening it has not reached the destination aqs it was promised to be delivered max on 16-10-2014.

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Customer care male
Mr. Aashish Sethi SaysOct 18, 2014

It was a very bad experience as my consignment number is d18929858 and i am trying to track it online since morning, but not able to track online or through customer care as well.
They are just disconnecting the calls.

Your service is just pathetic.

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Customer care male
Mr. Narayan Dass SaysOct 18, 2014

My item number 231354035923 not received. My name is Narayan Dass address 973 Gali Kumharan main bazar Pahar Ganj New Delhi 110055 near hotel Ravena contact number 9650308440.

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Customer care male
Mr. Kumar Abhishek SaysOct 19, 2014

I have deviled a dtdc courier from Delhi to bang lore, but it did not reach in a week. While tracking it is saying every time that it will be delivered today. Docket number is d19290770*.

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Customer care female
Ms. Eunice Dsilva SaysOct 19, 2014

Re; tracking ref. Number z34048260 The tracking results of this parcel shows out for delivery. So i wanted to confirm this so i stay at home to receive the parcel, but on contacting the Janakpuri branch to find out whether this will be delivered to me or not. There is no response to the call.

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Customer care female
Ms. Meenakshi SaysOct 20, 2014

My complaint is that my Airtel bill for last three months has not been delivered to me by DTDC and as per Airtel the signatures are illegible and not existing phone number. Please look into this matter as its serious and urgent. Z 32530435, delivery number; 95864073.

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Customer care male
Mr. Dhruv Nidhi Gupta SaysOct 20, 2014

Not able to connect. Few times connected then no one is picking up the call.

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Customer care male
Mr. Aqul Ahmed SaysOct 22, 2014

I am getting no response on this number. I want know about my parcel having reference number M11025724. Aquil Ahmed REGNT COMMUNICATIONS - 43 MAIN 25 FT. ROAD RAJIV Nagar SHRI RAM COLONY Delhi-110094.

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Customer care female
Ms. Manashi Malakar SaysOct 22, 2014

Hi Team, I have couriered one packet through DTDC on 18th October, but till now that packet have not been delivered. Please find bellow mentioned number, request you to check and resolve this as soon as possible. This kind of service is not accepted from your company as you are very renounced company in market. Tracking number is Z33892912.

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Customer care male
Mr. Ravi Puranam SaysOct 22, 2014

Dear Sir/Madam, I have made a courier to XERION RETAIL PRIVATE LIMITED PLOT NO:109,UDYOG VIHAR, PHASE :4, Gurgaon - 122015 On 13/10/2014 from kothagudem wherein in DTDC tracking site it is showing as out of delivery on 16/10/2014, when i contacted the client they are saying that its not reached to them. Please look into the matter and let me know the status. I am trying to contact Kothagudem local guy as he is not available at all times in the office and also phone is getting switched off. Lastly i am sending a mail to you. Please do the needful. Please find the attachment of the receipt. I have already sent an SMS to 09845324040 as DTDC H34681737 and also tried to contact the customer care 011 44900000 since four hrs, but no response. At least expecting the response from you people.

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Customer care male
Mr. Sud SaysOct 22, 2014

The response is worst than any other customer care service. I've had never faced anything like this. Every time the automatic voice machine asks to wait, but after a certain time its automatically disconnects.

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Customer care male
Mr. Swaroop Deshpande SaysOct 22, 2014

The courier, which i booked to be delivered for USA address was delayed from booking office itself (Pune, Maharashtra). It did not reach to destination even after one week. The items which were sent not in good condition.

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Customer care male
Mr. Ashok SaysOct 24, 2014

The response is very bad. Nobody is picking the phone. Phone bell is ringing and automatic machine says only "thanks for your call. Please stay on the line" after continues call, i have not got the response.

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Customer care female
Ms. Priyanka SaysOct 25, 2014

I haven't received my consignment. Which was sent on Tuesday from Amritsar to Delhi.

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Customer care male
Mr. Ravindra Nath Gupta SaysOct 25, 2014

I have sent a courier of some documents on 27th of August 2014, but has neither delivered at the destination nor return to me. It was educational certificates. Please reply us as soon as possible. Thanks.Ravindra Mobile number is 9311582145.

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Customer care male
Mr. Ravindra Nath Gupta SaysOct 25, 2014

My docket number is Z29233477, i have sent a Courier on 27th of August 2014 from Gurgaon Bus Stand, but has not delivered yet. Please reply soon.

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Customer care male
Mr. Shobhit Gupta SaysOct 26, 2014

I HAVE BOOKED ONE COURIER FOR Delhi ON 22nd OF October 2014 THROUGH DTDC, but TILL TODAY'S DATE, IT HAS NOT BEEN DELIVERED. ON CHECKING THE STATUS ON LINE, IT IS SHOWING IN TRANSIT FROM 22nd OF October. Please DO CHECK IT and GET IT DELIVERED AT EARLIEST. CONSIGNMENT number is V18487955. KINDLY LET US KNOW AFTER DELIVERING THE PACKET.

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Customer care male
Mr. Sharad Shukla SaysOct 28, 2014

I have booked a consignment number z36997311 on 25/10/2014. Your tracking service is showing the position on 27/10/2014 as of 25/10/2014. If I want to know the status as of now, the site provides only to complaints. Even your SMS service is big non responding. Immediately solve the issue, otherwise the matter will be reported to the Director.

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Customer care male
Mr. Sunil Kumar SaysOct 29, 2014

my docket numbers are z37217706, z37217708, z37217709, z372177012, z37217715, z37217716, z37217719, z36739040. I have sent eight courier on 20th of October 2014. i am calling to DTDC, but do not give correct answer. Please send this courier urgent.

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Customer care male
Mr. Ashwani SaysOct 29, 2014

My problem is that my product with awb number I30000679342 is delayed and nobody is picking my phone on the above mentioned contact numbers. Sir, please solve my problem as soon as possible. Regards.Ashwani.

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Customer care female
Ms. Sony SaysOct 30, 2014

Dear Sir, Your service is not good at all. Even customer care number is also not responding. I have sent courier on 22nd of October 2014. Doct number is p29582262 and P29582163. STILL HAS NOT BEEN DELIVERED.

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Customer care male
Mr. Vikas Shukla SaysOct 30, 2014

I have sent courier on ninth of October Khurja to Gurgaon, but still courier is not delivered. Please check Q24580925.

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Customer care female
Ms. Shanki SaysOct 31, 2014

Our courier z37543567 is not received yet. The location is Noida

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Customer care male
Mr. Jitendra Pundir SaysOct 31, 2014

The courier boy was giving miscalls to me. When i called him back, then he says that come to office to collect your courier. My consignment number is z36065003.
Thanks and regards
Jitenda Pundir
8410053252.

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Customer care male
Mr. SARVDEO KUMAR SINGH Says Nov 01, 2014

Office name is Gurgaon Apex Address is shop number 51, 52, 53, Old Delhi Road, Opposite Maruthi, gate number 2, Gurgaon, Pincode is 122015. Phone number is 011 - 44900000/ 44900030 Email Id is css.gurgaon@dtdc.com.

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Customer care male
Mr. Mr.upsetwith Substandard Service SaysNov 01, 2014

This is absolute wrecked service, i should have known this before as much as i love to receive my post id like such cheap services to burn down. Next time not DTDC, to all future customers "not dtdc" trust me, VOW just look at the complaints, like they even care.

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Customer care male
Mr. Yogender Tanwar SaysNov 01, 2014

My courier D19998454 was booked on 27/10/2014 from Mumbai by air. It is not received till date. This is a very bad service, you are providing. Arrange to dispatch it immediately.

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Customer care male
Mr. Alok Jaiswal SaysNov 02, 2014

sir my doccat number is Z34864476, till not got post by Gwalior waiting for four days.

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Customer care male
Mr. Krishna SaysNov 04, 2014

Your delivery boy want money for any deliver parcel.Location Prem Nagar Kirari Suleman Nager New Delhi-110086 .He says that without money will not deliver your any parcel.ThanksKrishna8588891156

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Customer care male
Mr. Mohd Asif SaysNov 04, 2014

I booked my courier from Srinagar to Ranchi on 22.10.2014 and my consignment is still pending in Delhi. I approached to Srinagar DTDC Courier service, but they told me we also send the complaint. My consignment number is F08510516. PLEASE look into the matter and resolve my problem.

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Customer care male
Mr. A Chowdhury SaysNov 05, 2014

Nobody is picking up the phone on given number.

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Customer care male
Mr. Shushank SaysNov 05, 2014

My shopclues order is shipped through dotzot and they have no contact details and it is linked to dtdc and i am calling to them, but nobody is picking up the phone

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Customer care male
Mr. vivek Says Nov 22, 2014

Can you please share the customer care number of dotzot ? Desperately waiting for my product to arrive which i have ordered on 30th of October 2014 from shopclues. Com, and i didn't get it till date.

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Customer care male
Mr. G L Sharma SaysNov 05, 2014

Courier consignment number is Z 37554651 booked from your Punjabi Bagh New Delhi Branch 059 on 29.10.2014 still not delivered as per online status. Please check and advise immediately. It is going to be a week.

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Customer care male
Mr. Shaukat Ali SaysNov 06, 2014

One of my parcel, which had booked from Karachi Road Pimpri Pune, to Munger Bihar. The parcel arrived in Patna regional office on dated 3/11/2014 at 1.16 pm. I have called and mailed your Zonal office and regional office Patna, but still it has not been delivered (out of delivery) from Patna to Munger. When i speak to branch Manager of Patna, they were telling when bag will be opened that time we will deliver. My first question is how many days will you take to open the parcel? The Branch Manager also told when van will be available then we will deliver. Munger is a historical palace and there is no communication problem in local courier Munger DTDC. They are telling my man is everyday going Patna for courier why they are not giving. If i will not receive the courier within 24 hour, i will be defame DTDC Courier in social media and news channel and also through yellow pages. I will send the massage all businessman all over world through mail, Facebook and Whatsapp.

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Customer care male
Mr. Arjit Dutta SaysNov 06, 2014

I booked a parcel through DTDC dated 4th of November 2014 from Durgapur to Naihati. The docket number is k74759720, when the delivery boy go to receiver address for delivery. Receiver wants the packet to see that was in good condition or not, but the delivery boy refuses and says first you receive then handover the parcel. When the receiver receives he through the packet and run. After open the packet we found the item was stolen. When we call him he says that he does not know anything and says to come to the office for clarification. In office they are not responding properly.

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Customer care male
Mr. Bhaskar Kumar SaysNov 07, 2014

Before five day, I have sent courier a parcel for Bhopal. Till now not has not reached. D19092070 and18379979. Please check and revert back to my email Id.

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Customer care male
Mr. Anoop Nayak SaysNov 07, 2014

Hi, I am Anoop from Gurgaon. I asking about a consignment following number V19949334, but I did not get response from DTDC, Delhi. Please confirm about this when same consignment will deliver.

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Customer care male
Mr. Bipin Kr Mallik SaysNov 08, 2014

Please provide the consignment status. Date is 14/10/2014.Courier name is DTDC.Consignment number is H34992057.RegardsBipin Kr MallikMobile number 93048171727.

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Customer care male
Mr. Vijaykumarpati SaysNov 10, 2014

Customer service numbers are not picked up at all locations (worst experience).I have couriered on 6th from Hyderabad to Raipur having consignment H37423044. It is not yet delivered. Please let us know when can i expect the delivery? At courier office, they told that it will reach within 48 hours. I am not getting why it is delayed even they charged RS 100 for courier 4(A4) size papers.

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Customer care male
Mr. Praveen SaysNov 10, 2014

Sir, Parcel CN M13180536 has booked for me from Bombay on four November 14 and the same has not reached to me yet after so much of time. You are requested to check the issue.

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Customer care male
Mr. G.anand SaysNov 11, 2014

My Docket number is D20003473. Still i have not received yet. Kindly provide us customer care number of Chennai immediately.

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Customer care male
Mr. raghuram SaysNov 11, 2014

Sir,
My name is Raghuram. I placed an order on 19th of october through Jabong. Now they are saying your order has been delivered. I do not know, who misled this. There are no numbers to contact DTDC office in Gudur, Nellore district. I request to get order.
My order number is 141016382789193.

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Customer care male
Mr. Anil P.Y SaysNov 11, 2014

Courier name is Dtdc. Airway bill detail is z41314266 .
The address, which i have given in my home address, which is exactly 1.2km away from Dtdc office on the main road side of Punalur Muvattupuzha highway in a prominent location. A lady called me from your office from the number 9142007776 just one hour before and informed me that they cannot deliver it in my place. So it will be returned back. This is happening for the second time last time also she did the same and returned back. See i am a working person. i will reach back only after the office closed. If it is delivered my mother is there to receive the item. Please help me by finding a solution.
My mobile number is 9447329229.

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Customer care male
Mr. Rahul SaysNov 11, 2014

Trying to track a courier,but failed. Absolutely rubbish. Why the hell you give a number when nobody response. Nobody nowhere no response. Is this for what we pay. You should be debited for this service.

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Customer care male
Mr. Nitin Kumar SaysNov 11, 2014

Dear concern,
My doc number Z33404021 has been shipped on 4th of November for Sultanpur, but still second party has not received courier. Online status is not available so kindly do the needful.

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Customer care female
Ms. Sangeetha SaysNov 12, 2014

I had booked a order through Shopclues on 3rd of November. On 5th of November I had received a mail from shopclues. It is stating that my order has been shipped through dotzot and tracking number is 700001330107. But till date I have not received my order number. I couldn't track my order also. Sangeetha.

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Customer care male
Mr. Vivek Says Nov 22, 2014

I had my order placed on 30th October, and i didn't get my product since then until now. Nor do i have their customer care number. Their website doesn't provide any.
If anyone can give their number or customer care number,
Please provide the details here.

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Customer care female
Ms. Jyoti SaysNov 12, 2014

Courier ABN X11077810 has not yet delivered.

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Customer care male
Mr. Sanjay Rawat SaysNov 12, 2014

Dear Sir
I am unable to track the status of my consignment (Number X02568096)
Please help. Regards
Sanjay
81305945.

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Customer care male
Mr. Amitava Roy SaysNov 14, 2014

I sent a letter from your ASANSOL OFFICE to Gurgaon - 122018 vide consignment number F08633099. The name of addresse is Mrs Deepa Mukherjee and address is domestic residence. Mobile No: 09810553782. On seven th it reached Delhi and on 11 th it was out for delivery at 12 noon. Till now (4 PM ) it has not been delivered. Surprisingly to day at 2-30 am I received a message from VM_DTDCCR
sTATING "attempted on 11/11/2014, but could not be delivered due to OFFICE ALWAYS CLOSED. We will try again"
Sir, it is absolutely false statement. Inspite of giving full address, mobile number of the addresse your organization is to take recourse to lie, is unbelievable. Please let me know the correct position. AmitavaRoy, Mobile No:09434214700.

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Customer care male
Mr. Amitava Roy SaysNov 14, 2014

I made call from my mobile number is 09434214700 seven times to both the numbers mentioned. These calls rang for reasonable period each time, but nobody responded.

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Customer care female
Ms. Jaya Manoj SaysNov 15, 2014

My consignment number Z34455169 has not reached yet. The shipment was from Kaunsa.com. One month has already elasped. As per tracking details it has reached Raipur on 22. 10. 2014.

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Customer care male
Mr. Sunil Gupta SaysNov 15, 2014

I have not received my parcel from Chennai - R16587013. Thanks, .

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Customer care male
Mr. D.s.rao SaysNov 15, 2014

One consignment has been picked and sent from Vizag to Kolkata vide docket number is D18994587 on: 10. 11. 2014. As per website tracking details, cargo has reached to DTDC Raghunathpur office(700059) on: 12. 11. 2014, 03. 13 PM. Called almost all DTDC contact numbers available in website. None of the numbers mentioned in website are functioning. On calling to above two numbers, Even at B'lore numbers, no body are picking the customers calls. I am unable to find where can I get the correct information. What a wonderful customer support .

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Customer care male
Mr. Ankit Srivastava SaysNov 16, 2014

No one response on given above customer care number my courier is not yet received it has been dispatch from Lucknow two weeks before please look into the matter this is second time that has happened to me, earlier my parcel was found damage when i received it my parcel number is Z39947852.

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Customer care male
Mr. Dixit Kumar SaysNov 16, 2014

I have a consignment number v19861185 that is dispatched on 15th November 2014 from Orrisa, but not tracked online. The prompt is shown reference number could not found. This is important to me. Reply soon.

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Customer care male
Mr. Alkesh Agrawal SaysNov 17, 2014

I have not received my order. MY order number is 141027550778217 and AWB number is V20232309. This is the order from jabong. com.

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Customer care male
Mr. diwaker raj SaysNov 18, 2014

Sir i have courier a mobile from DTDC Bhopal on 13th of November 2014. Sir today is 17th and when i track my courier till now it shows"Delhi" since 14th of November. Sir please help me my tracking number-V19488769.

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Customer care male
Mr. Gaurav Babbar SaysNov 18, 2014

My friend sent document through DTDC Courier dated on 14 November 2014. But till date courier not received. I track status, but they show not result found. And I ask to local DTDC Courier retailers they told me docket number Is wrong. And no customer service received phone.

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Customer care male
Mr. Thakur Das Tyagi SaysNov 19, 2014

GREETINGS FOR THE DAY...!! After so many mails, we are not getting any responce, its a pathetic situation for us. If we have booked conssignment for a destination and you dont have your services there, then why did you take it, I send it twice & getting my courier returned again which become critical for us This contains road permit which is very critical for Philips India Ltd, Courier ref is Z36088806 dt 08/11/2014, we want to receive this returned courier in Delhi/Gurgaon by hand with our e-approval for handing over. Can DTDC help? Can we expect a prompt responce now? or share where you can returned this??

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Customer care female
Ms. Kanchan Batra SaysNov 19, 2014

Dear Sir
I am unable to track the status of my consignment (Number Z37224275)
Please help. Regards.

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Customer care male
Mr. P Mondal SaysNov 19, 2014

I am unable to track the status of DTDC consignment Number K74527142
Please help.

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Customer care male
Mr. Shamik Chowdhury SaysNov 21, 2014

Hi. This is Shamik. My consignment number is X11066400. I am trying to track the parcel, but there is no update in the DTDC website. Please assist.

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Customer care male
Mr. Rukmini Raman Sharma SaysNov 21, 2014

My docket number is Z37212887. Dispatched date 18/11/2014. Now it is not delivered 21/11/2014. very bad service.

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Customer care male
Mr. Chandresh Mathur SaysNov 21, 2014

No response. No one picked up I tried both numbers at two PM - 21st of November 2014. No response.

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Customer care female
Ms. suraksha SaysNov 21, 2014

I have sent my packages through DTDC with tracking number. K74976827 and k74976828. I need those packages to reach Gurgaon before 10th of November and i sent those packages on 27th October. When the packages didn't reach i contacted DTDC office and they said the products are stuck on Kolkata. That is your problem and now that product was for return, it was damaged product and the last date is also gone. How can you do like this. Please resolve it fast.

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Customer care male
Mr. Ashutosh Tiwari SaysNov 22, 2014

My consignment number A30097838 has been couriered on date 06.11.2014 from Ahmedabad for Jagdishpur Lucknow, but till now it is not delivered. I had talk to customer service, but worst response given by them. Your customer care service is one of the worst service. I will never use your courier services in future. If possible please locate and deliver my courier.

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Customer care male
Mr. Jiwan Singh SaysNov 22, 2014

Docket number X09078026 was sent through DTDC on 25th of October from Bangalore to Jiwan Singh c/o ASI/ciph Rajender Kumar shq bsf Udaipur, Bagafa post office shantir bazar district Tripura (south) pin 799144. On tracking it is noticed that parcel has already delivered at Jaipur on 14th of November Please help me.

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Customer care male
Mr. Jayesh SaysNov 22, 2014

Tracking ID is Z36142007.
My phone is working 24/7, and my address is clearly locatable and serviceable. No one either came or called me. And they have just updated as rescheduled. I want register a complaint and receive my product as soon as possible.

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Customer care male
Mr. Anil SaysNov 22, 2014

Z 39954642 has not reached Gurgaon destination from Lucknow. Booking date 15th November. And today is 22nd. Getting in touch with you has become a problem. No response to mails or Notify me. All your posts are fictitious.

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Customer care male
Mr. Jitendra Darnal SaysNov 22, 2014

My consignment number K74160824 which is send from Siliguri west Bengal and the document is delivered at Delhi on 04. 10. 2014, but the document is not delivered to the address given in the document i. E JitendraDarnal455/1 KamlaNagar Baghpat road Meerut Uttar pradesh Pin 250001 Therefor i request to kindly take necessary action to deliver the document as stated as soon as possible.

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Customer care male
Mr. Manish Kumar Singh SaysNov 23, 2014

Dear sir,
I want to franchiess in Lohardaga (Jharkhand)-835302. Please contact me.
Regards
Manish Kumar Singh
8409728494, 8987509990.

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Customer care male
Mr. Robinson SaysNov 23, 2014

This is my cn number M12889749 date 18. 11. 2014. But now has not received that courier we want reason please send me. Robinson
9920788761.

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Customer care male
Mr. Michael Renold Bino SaysNov 24, 2014

Tracking number is C56111987 booked from Nagercoil, Tamilnadu on 18. 11.2014 till date i have not received even phone call also, where it is.

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Customer care male
Mr. Kishore Kumar SaysNov 25, 2014

Very worst service by this courier service. Very difficult to connect customer care number. Poor response.

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Customer care male
Mr. Bhaskar SaysNov 25, 2014

My courier number m14302143 is shown as delivered, but it was not received at the given address.
Please contact me as soon as possible.

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Customer care male
Mr. Rajesh Kumar Maurya SaysNov 25, 2014

A courier letter was booked on 20/11/2014 from Azamgarh U. P to in the name of Rajesh Kumar Maurya, M-72 B Mausam Bhawan Colony Lodhi Road New Delhi-110003 bearing No. (Z-36018831) But the letter was not delivered till Tuesday Afternoon. When I went to your branch office near Lodhi Market The same letter was there and I received personally from there and the employee of office said that this letter may be delivered on Wednesday if I did not receive the same. Then what is the purpose of this type of courier service, as an ordinary letter can be reached within these day through Post office. My complained is that we are in hope of good service from DTDC But this type of delay in delivery may ruined future as in this letter I have to received my so important letter. Kindly look into the matter. Rajesh Kumar Maurya.

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Customer care male
Mr. Qasim Ansari SaysNov 27, 2014

Please find docket number D19697826. But yet has not received the shipment on location. Kindly check and revert. Also I am not happy with your customer care executive. Due to he did not receive call. Kindly do needful.

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Customer care male
Mr. Pankaj Kumar SaysNov 28, 2014

I have booked a consignment vide Z36377450 on 24th of November 2014. I am unable to track the consignment till date. It is requested to look into the matter and feedback may please be given on the present status.

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Customer care male
Mr. Tanzin SaysNov 30, 2014

I am not getting any response from the call centre number which i have tried lot of times. This is really disgusting.

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Customer care male
Mr. Sanjib Kumar SaysDec 01, 2014

Dtdc is the worst courier service in terms of customer care service. Only you will get answer automated all Customer care executive is busy, if you call regular 30 minute also.

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Customer care male
Mr. Satyapal SaysDec 01, 2014

Dear concerned person,
We are very disappointed by your service, your personnel returned my consignment without sending attempt to recipient, also they did not contact to the recipient.
MY CN number is Z40015824.

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Customer care male
Mr. Shinu SaysDec 02, 2014

Dear Team

The consignment via docket number M09373586 is not being delivered at given address due to non availability of manpower. Please get it closed fast as its on urgent basis.

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Customer care male
Mr. Navin Chander Bakshi SaysDec 03, 2014

Z 41877561 , letter was given to your Rajinder Nagar Branch Office on 27-11-2014. Please inform the status. The Rajinder Nagar Branch has told us that it has been delivered on 28 th. The recipient informs that the letter has not been delivered till date, on two and December. Please inform as to whom the letter has been delivered and
on what date.

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Customer care male
Mr. Jayanta SaysDec 03, 2014

I had sent a consignment to Delhi address on 07/10/2014
having consignment number isK74169989, but till now the consignment is not delivered to the mention address or not given back to me. So kindly advice why this is happen and who is responsible for delay to dispatch the consignment and when it will be delivered. Regards
jayanta.

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Customer care female
Ms. Dhara Mehta SaysDec 04, 2014

It has been more than a week and my courier has not reached on destination. When i tracked it shows its in Delhi. My tracking number is as follows and the destination is Surat, Gujarat. Z40475954.

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Customer care male
Mr. Sivakumar SaysDec 05, 2014

I am Sivakumar from Barmer(Rajastan). My consignment number is v18849482 my courier has sent from Tamilndu on 22. 11. 14. It was received at Jodhpur sardarpuraoffice on 25. 11. 14. Still I do not received. Whenever I called courier office they do not give the reply. Please give me a reply and receiving date my mobile number is 09840668594.

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Customer care male
Mr. Anup SaysDec 08, 2014

My tracking Id is X07884259 is not delivered to me, but your tracking status shows it is delivered please check it its very urgent.

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Customer care male
Mr. Ps Latwal SaysDec 09, 2014

I am suppose to get a consignment vide number Z40258541 today. The courier boy came to deliver courier with out pre information neither he waited nor he talked to me. He came just for formalities with out giving a call my friend informed me that a courier person has come when he told wait he is coming same time he left. He came at 1715hrs and gone with out handing over of courier you are requested to deliver courier tomorrow with prior information in view of security reason. Thanks. Call me 8860227306. Latwal.

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Customer care male
Mr. Sachin Sharma SaysDec 12, 2014

My Consignment has been dispatched on 9th of December 2014 with REF. /AWB number X12507472, but it has not delivered yet and by the online tracking it shows delivered. I want a quick action in this regard. ThanksSachin Sharma.

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Customer care male
Mr. Deepak SaysDec 12, 2014

My track number is Z36554134 it suppose to receive on 11th of December 2014, but I do not get it yet, Kindly let me know about this consignment.

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Customer care male
Mr. Saurabh Kumar SaysDec 14, 2014

Dear sir, I done courier from DTDC on November 30, 2014, but till date not received at the given location. It is the personal documents. My courier number is Z4004487. Solve the issue in urgent basis please.

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Customer care male
Mr. Shankar Singh SaysDec 15, 2014

The worst service I even have experienced. Never deliver the it and customer care service is like hell. Bullshit.

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Customer care male
Mr. Niraj Bhandari SaysDec 15, 2014

My docket number Z41682429 has still not been delivered after seven days.

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Customer care male
Mr. Saurabh Kumar SaysDec 16, 2014

Dear customer care,
It has seen several time that due to 3rd class survive of DTDC. We are facing a lot of problems. So please go to consumer form court then only solution will come. My important documents courier that edit survives given to some other person although in that paper mobile number are clearly mentioned. And that Meera Bagh branch they are not receiving phone lot of time I given call. The service is useless.

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Customer care female
Ms. Bharti Kalia SaysDec 18, 2014

The service is very poor, we have sent one packet on 15th of December from Jaipur to Delhi and today is 18th December, still it is not received. No one is answering at call center number, Internet tracking is happening. No Idea what should we do, such a crap service.

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Customer care male
Mr. Surendra Kumar SaysDec 18, 2014

I am Surendra from Lucknow, My complaint is my order is received to other person without inform to me. What is rule of deliver order to other person. AWB/ Consignment Number- X11533944Reference number is S00865711.

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Customer care user complaints