DTDC Courier Customer Care Information & Exploration



080-25365032,25365039
DTDC House, No. 3, Victoria Road, Bangalore 560047, Karnataka, India.dtdcco@dtdc.comwww.dtdc.in

See Physical Location of DTDC Courier

Is Your Problem Solved by Customer Care Executive?  If Not,  Post Your Problem Here
If the contact information is incorrect, please let us know Here

DTDC Courier Phone Number(With STD Code): 3300 4444
For All General Inquiries / Support / Head Office Call at: 080-25365032 / 080-25365039

DTDC Courier Headquarters Address


Contact the headquarters of DTDC at following address
DTDC House, No. 3, Victoria Road, Bangalore 560047,
Karnataka, India.


Support Email Addresses


For general Inquiries: dtdcco@dtdc.com
For Complaints: css.co@dtdc.com or dtdcho@vsnl.com
For tracking/tracing: info@dtdc.com
DTDC Shipment: track@dtdc.com
If you want to file the complaint regarding the services of DTDC services and products write on above mentioned email ids.

DTDC Courier Phone Numbers and Office Hours


Phone number: +91(80)-25365032 / 25365039
You can contact the head office of DTDC for any types corporate inquiry between the office timings i.e 9.30am to 6.30pm.

DTDC Courier Domestic Assistance


DTDC Courier considers customer satisfaction of utmost importance, hence coming forth with the latest innovations is a prime trait that distinguishes it from the other undertaking in the industry. DTDC Courier has nothing more prioritized than the esteemed customers, that are the true reason behind its success. DTDC Courier offers numerous domestic services to its valued customers.

Company Overview


DTDC Courier is an Indian domestic and international Courier company. The company was started by Subhasish Chakraborty in 1990. It serves approximately 11,000 pin codes through 5,800 channel partners across the country. The Company has workforce strength of 22,000 members and delivers more than 11,000,000 parcels daily.

DTDC Courier is headquartered in Bangalore and has opened the zonal offices in Maharashtra, Delhi, West Bengal and Uttar Pradesh states. It has opened 281 other offices in India. Addition to this the company has significant operations at various international locations including United States, Canada, United Kingdom, Hong Kong, etc countries. However, in some international locations, it servers the community through its joint venture.


   

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DTDC Courier User Queries

Customer care female
MaruthanayakiNov 07, 2016

Hi,

I have made a courier on Oct 27. The delivery status shows delivered, but the courier is not delivered. Please help as soon as possible. Tracking number is B33722865
Thanks.

Reply
Customer care male
Rajesh SharmaOct 04, 2016

Consignment number D29781110 is still not delivered at our ghaziabad office while reached at DTDC Ghaziabad hub on 14 September. Please look into the matter and help to deliver the same by today. If any issue please contact me on 8377934817.

Reply
Customer care male
Rahul CharanSep 06, 2016

In how many days you are delivering goods from gaya to Ranchi. I booked on 1st September 2016 And still recipient have not rcvd the good.

Reply
Customer care female
NishaAug 18, 2016

Courier has not been reached to destination yet. I have dropped mail and reminders to customer care email ID so many times, but didn't received any update yet and have dialed at customer care number also so many time, but no one has responded. Kindly, look into this task on high priority. My contact number : 7755902954.

Reply
Customer care male
Mrinmoy AshAug 03, 2016

A letter has been booked from saharanpur to destination barrackpore, but it has yet not come. Booked on 1. 07. 16.

Reply
Customer care male
Bn JhaJun 11, 2016

We have received an packed under Docket No D28575353, but the Bill and Form -38 for U. P. State has not been received. Therefore pl arrange to delivery the same immediately. Regards
Bn Jha
for Flow Pump Solutions Pvt Ltd. 640/G, Sector-9, Near state Bank Of India, Vijay Nagar, Ghaziabad
U. P.

Reply
Customer care male
Prithvish ShuklaJun 09, 2016

Z90980476 docket despatched from Delhi on 31st May 2016, but still on 9th June 2016 we have not received my courier in Ghaziabad. Your tracking detail showing received on 3rd June 2016 at your Ghaziabad branch, but received by us. Pl check and deliver it to me immediately.

Reply
DTDC Courier Customer Service Care Phone Number 263248
Ravi Kant SharmaApr 29, 2016

HI, MY PACHAGE WAS COURIERED ON 25 aPR 16 VIDE SHPMENT NUMBER V27733939. ITEM IS CRITICAL IN NATRE BT HAS STILL NOT REACHED THE DESTINATION I. E., PORT BLAIR. TRACKING ID SAYA IT IS STILL IN TRANSIT AT CHENNAI FOR THE PAST three DAYS. REQEST IMMEDIATE ACTION AND REVERT BACK REGARDING PRESENT POSITION. I NEED ITEM TO BE DELIVERED POSITIVELY BY TMRW.

Reply
DTDC Courier Customer Service Care Phone Number 254133
Kumar SagarFeb 10, 2016

I Have sena item through dtdc curier my traking no z79802918 it shown it is deliver address on four February 2016, but i didnot get received any item through dtdc curier its very urgent document please resolve my prob immedietrly Kumar Sagar contact-8745037011.

Reply
DTDC Courier Customer Service Care Phone Number 248355
Miss Chetn NandaDec 17, 2015

AWB D 24694188 has been shipped to MASTER UDDHAV NANDA27 GROUND FLOOR, NRI COMPLEX, GREATER KAILASH PART 4, NEW DELHI-19It is a MONITOR that has been shipped by Adarsh Computers Nagpur. It is Uddhav's birthday today and this was his birthday gift. DTDC okhla hasnt been able to help us out till now. May we please request you to help us out and get this delievered on an urgent basis today. Your help will be greatly appreciated.

Reply
DTDC Courier Customer Service Care Phone Number 247569
Arijita MukherjeeDec 10, 2015

I couriered a luggage from jasola, Delhi to durgapur, west bengal on 2nd December 2015, the consignment number being "D25803661", but its been more than seven days now I cant neither track nor has the due courier been received yet. Please help me in such situation to send the courier to my concerned destination. Regards, Arijita Mukherjee .

Reply
DTDC Courier Customer Service Care Phone Number 238444
Jogender SinghSep 15, 2015

Your distributor at Rewari is badly behaved person. Not ready to provide services, not picking up calls or just disconnecting without listening.

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DTDC Courier Customer Service Care Phone Number 234032
JanardhananAug 02, 2015

consignment number v23931127 was sent to Rothak Hariyana after 2days we got a phonecall it reached Gurgon how it happened. The courier was sent fro kerala kottarakara last Wednesday it was an emergency document. As per the timing we had to receive it on Friday and we also booked the plane ticket for Tuesday ultimately we had to cancel the ticket and we made the booking on Thursday we had a loss of 5000RS. Who will be responsible for this mischief ad long as the address is correct for this courier. May we know when this courier will be delivered to us? At present the courier is in Delhi. Our contact phone number ID 8281185626.

Reply
DTDC Courier Customer Service Care Phone Number 232097
DavinderJul 10, 2015

Very bad experiencing with DTDC. I`m not able to track my courier D23764221 even you customer care number All time busy. Please check current status of my parcel and update its very urgent

Davinder
9988484804.

Reply
DTDC Courier Customer Service Care Phone Number 229447
Sushant Kumar PolaiJun 02, 2015

Dear sir, My courier is not delivered till now which is booked from Noida on 27th of may, but till 2nd of June it was not delivered to destination, my Reference number Z52260647, but i want know that how many days your service required to shipping a courier. How can we believe a courier service is better than a postal service, and your service was very poor and your customer care support was not good.

Reply
DTDC Courier Customer Service Care Phone Number 226704
Rajeev ShuklaApr 27, 2015

Most UrgentSent visa documents to Balmer Lawrie, Del from Jaipur on 25th April 15 (Consignment No. - Z50564429). Present tracking status shows documents' location in Lucknow. Please clarify urgently at 09648551063 or email ID - rajeshuk004@rediffmail.com.

Reply
DTDC Courier Customer Service Care Phone Number 221877
Ramesh KalkuteMar 15, 2015

I did not receive my courier. I had tried to reach out customer care center, but there was no response. I can the online status, The courier already reached in Gurgaon. Please I need it on urgent basis. Or kindly provide me the contact number Who suppose to answer my questions. Tracker Id is P31163982.

Reply
Customer care female
pushkal jainJan 21, 2015

I don't know what the hell is wrong with u people. My package is not yet delivered to Mysore... And u people will not pick the calls also. I want my package. Reference number is B16534238

Reply
Customer care male
M.Thilak kumarDec 31, 2014

My courier is not despatched till now which is posted from bangalore on 19th of dec .when I checked in dtdc tracking it has returned to bangalore by yesterday stating that the mentioned address is correct but the concern person is not in the address.Iam residing here from past eleven years.Iam not even get a call to my mobile no from local courier office.How they can close this with the mentioned reason.

Reply
Customer care male
Animesh KumarDec 27, 2014

Dear sir, Sorry to say the person who is coming to deliver the letter is not coming to my door. He is simply leave it unmanned at basement. The letters are important. I am giving you the consignment number Just checkup at your end who had received it and to whom the gentleman got signature. Number is Z44300881. Dated 20 12 2014.

Reply
Customer care male
JitendraDec 27, 2014

This is the pathetic services I have ever seen, I am chasing my consignment from last five days,, but unable to connect to customer care due to long waiting queue after that call get disconnect automatically, At destination branch also no one is receiving the calls. My consignment number is Z43951174 (from Noida to Jodhpur (Rajasthan)), kindly do provide solution for this.

Reply
Customer care male
Piyush Kumar SahaiDec 26, 2014

I booked a document on 24-12-14 at 11. 15 A.M. My document number is V20312812, it was booked under express delivery paid 250. 00 for Thane Mumbai still has not delivered till now.

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Customer care male
Raja Ram RaiDec 25, 2014

My courier which Docate number is Z37916971. it has not received till now. Please inform me my courier to me how time take more.

Reply
Customer care male
Amit GawdeyDec 22, 2014

This is with reference to the Consignment number M15492790 posted from Airoli Navi Mumbai on 14th of December and reached at Gwalior on 18th of December, however still not delivered at the destination till now, also not getting any response on phone, (nobody is picking up the phone as well. This has happened with consignment number X10593970. The same was not delivered till 7th December and then with rigorous follow up for three days ultimately. I have to get the same picked up from DTDC local office. Hence, would request you to please get my courier delivered Today itself.

Reply
Customer care male
KaushalDec 19, 2014

My courier tracking number is X11964691 shown delivered on 16-12-2014. But still has not received my packet. Please delivered to me as we as soon.

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Customer care male
Subashkannan SDec 19, 2014

I have sent a courier on 15. 12. 2014 from Karnal to Virudhu Nagar (TN). I checked the status. Past three days, its showing my parcel s in Delhi Office. I do not know, what is the reason ? Please check the status. Do send the parcel immediately to my address. Let me know the status also. My courier reference is number Z38756585.

Reply
Customer care male
Surendra KumarDec 18, 2014

I am Surendra from Lucknow, My complaint is my order is received to other person without inform to me. What is rule of deliver order to other person. AWB/ Consignment Number- X11533944Reference number is S00865711.

Reply
Customer care female
Bharti KaliaDec 18, 2014

The service is very poor, we have sent one packet on 15th of December from Jaipur to Delhi and today is 18th December, still it is not received. No one is answering at call center number, Internet tracking is happening. No Idea what should we do, such a crap service.

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Customer care male
Saurabh KumarDec 16, 2014

Dear customer care,
It has seen several time that due to 3rd class survive of DTDC. We are facing a lot of problems. So please go to consumer form court then only solution will come. My important documents courier that edit survives given to some other person although in that paper mobile number are clearly mentioned. And that Meera Bagh branch they are not receiving phone lot of time I given call. The service is useless.

Reply
Customer care male
Shankar SinghDec 15, 2014

The worst service I even have experienced. Never deliver the it and customer care service is like hell. Bullshit.

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Customer care male
Saurabh KumarDec 14, 2014

Dear sir, I done courier from DTDC on November 30, 2014, but till date not received at the given location. It is the personal documents. My courier number is Z4004487. Solve the issue in urgent basis please.

Reply
Customer care male
DeepakDec 12, 2014

My track number is Z36554134 it suppose to receive on 11th of December 2014, but I do not get it yet, Kindly let me know about this consignment.

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Customer care male
Sachin SharmaDec 12, 2014

My Consignment has been dispatched on 9th of December 2014 with REF. /AWB number X12507472, but it has not delivered yet and by the online tracking it shows delivered. I want a quick action in this regard. ThanksSachin Sharma.

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Customer care male
Ps LatwalDec 09, 2014

I am suppose to get a consignment vide number Z40258541 today. The courier boy came to deliver courier with out pre information neither he waited nor he talked to me. He came just for formalities with out giving a call my friend informed me that a courier person has come when he told wait he is coming same time he left. He came at 1715hrs and gone with out handing over of courier you are requested to deliver courier tomorrow with prior information in view of security reason. Thanks. Call me 8860227306. Latwal.

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Customer care male
AnupDec 08, 2014

My tracking Id is X07884259 is not delivered to me, but your tracking status shows it is delivered please check it its very urgent.

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Customer care male
SivakumarDec 05, 2014

I am Sivakumar from Barmer(Rajastan). My consignment number is v18849482 my courier has sent from Tamilndu on 22. 11. 14. It was received at Jodhpur sardarpuraoffice on 25. 11. 14. Still I do not received. Whenever I called courier office they do not give the reply. Please give me a reply and receiving date my mobile number is 09840668594.

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Customer care female
Dhara MehtaDec 04, 2014

It has been more than a week and my courier has not reached on destination. When i tracked it shows its in Delhi. My tracking number is as follows and the destination is Surat, Gujarat. Z40475954.

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Customer care male
JayantaDec 03, 2014

I had sent a consignment to Delhi address on 07/10/2014
having consignment number isK74169989, but till now the consignment is not delivered to the mention address or not given back to me. So kindly advice why this is happen and who is responsible for delay to dispatch the consignment and when it will be delivered. Regards
jayanta.

Reply
Customer care male
Navin Chander BakshiDec 03, 2014

Z 41877561 , letter was given to your Rajinder Nagar Branch Office on 27-11-2014. Please inform the status. The Rajinder Nagar Branch has told us that it has been delivered on 28 th. The recipient informs that the letter has not been delivered till date, on two and December. Please inform as to whom the letter has been delivered and
on what date.

Reply
Customer care male
ShinuDec 02, 2014

Dear Team

The consignment via docket number M09373586 is not being delivered at given address due to non availability of manpower. Please get it closed fast as its on urgent basis.

Reply
Customer care male
SatyapalDec 01, 2014

Dear concerned person,
We are very disappointed by your service, your personnel returned my consignment without sending attempt to recipient, also they did not contact to the recipient.
MY CN number is Z40015824.

Reply
Customer care male
Sanjib KumarDec 01, 2014

Dtdc is the worst courier service in terms of customer care service. Only you will get answer automated all Customer care executive is busy, if you call regular 30 minute also.

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Customer care male
TanzinNov 30, 2014

I am not getting any response from the call centre number which i have tried lot of times. This is really disgusting.

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Customer care male
Pankaj KumarNov 28, 2014

I have booked a consignment vide Z36377450 on 24th of November 2014. I am unable to track the consignment till date. It is requested to look into the matter and feedback may please be given on the present status.

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Customer care male
Qasim AnsariNov 27, 2014

Please find docket number D19697826. But yet has not received the shipment on location. Kindly check and revert. Also I am not happy with your customer care executive. Due to he did not receive call. Kindly do needful.

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Customer care male
Rajesh Kumar MauryaNov 25, 2014

A courier letter was booked on 20/11/2014 from Azamgarh U. P to in the name of Rajesh Kumar Maurya, M-72 B Mausam Bhawan Colony Lodhi Road New Delhi-110003 bearing No. (Z-36018831) But the letter was not delivered till Tuesday Afternoon. When I went to your branch office near Lodhi Market The same letter was there and I received personally from there and the employee of office said that this letter may be delivered on Wednesday if I did not receive the same. Then what is the purpose of this type of courier service, as an ordinary letter can be reached within these day through Post office. My complained is that we are in hope of good service from DTDC But this type of delay in delivery may ruined future as in this letter I have to received my so important letter. Kindly look into the matter. Rajesh Kumar Maurya.

Reply
Customer care male
BhaskarNov 25, 2014

My courier number m14302143 is shown as delivered, but it was not received at the given address.
Please contact me as soon as possible.

Reply
Customer care male
Michael Renold BinoNov 24, 2014

Tracking number is C56111987 booked from Nagercoil, Tamilnadu on 18. 11.2014 till date i have not received even phone call also, where it is.

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Customer care male
RobinsonNov 23, 2014

This is my cn number M12889749 date 18. 11. 2014. But now has not received that courier we want reason please send me. Robinson
9920788761.

Reply
Customer care male
Manish Kumar SinghNov 23, 2014

Dear sir,
I want to franchiess in Lohardaga (Jharkhand)-835302. Please contact me.
Regards
Manish Kumar Singh
8409728494, 8987509990.

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