Bsnl Trichy Customer Care Phone Number

Phone Number of Bsnl Trichy is 198/1500/1800-345-1500,18001801503 .
BSNL Trichy is one of the zones of BSNL in Trichy city coming under the Tamil Nadu Telecom circle. BSNL or Bharat Sanchar Nigam Limited is a state owned telecom company of India and is based in Delhi. It is considered one of the largest telecom companies in India and provides telephony, cellular phone network, IPTV, Digital TV and Internet services. BSNL has the strength of over 2,44,890 employees belonging to its various telecom divisions. The company provides its services to over 117 million people in India. BSNL doesn't cover Mumbai and New Delhi, as these cities are served by MTNL.
Official Contact Number of BSNL Office Trichy
Phone Number: +(91)-431-2769100
Official Toll Free Contact Number of BSNL
Phone Number: 1800-180-1503
Additional Contact Numbers of Tamil Nadu BSNL Customer Care
Phone Number: 9443024365 / 9444024365

Administration


BSNL has been licensed to operate in 24 telecom circle of India and has a dominated presence in rural areas and small towns across the country. Its administration has been divided into several zones, maintenance divisions, telecom factories, and training facilities.

Services


BSNL has launched its mobile telephony under various brands such as Cellone and Excel which are being used by over 90 million subscribers throughout the country. Its Internet services is available through dial up connection and is available for mobile phone platform. BSNL is one of the largest companies in India in terms of fixed line customer base.

Brief History


BSNl was founded in 2000 to replace the Deparment of Telecommunications, which was the oldest telecom company in India. The monopoly of BSNL lasted until the launching of private sector telecom companies in India such as Airtel, Reliance, Vodafone and Tata Indicom.


Bsnl Trichy Address


The address of Bsnl Trichy is Csc BSNL Office, Thillainagar, Tiruchirappalli, Trichy, Tamilnadu- 620001, India.

Bsnl Trichy Website


The Website of Bsnl Trichy is www.bsnl.co.in.

Bsnl Trichy Customer Support Service Phone Number


The customer support phone number of Bsnl Trichy is 198/1500/1800-345-1500,18001801503 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of Bsnl Trichy Service Center and Bsnl Trichy customer care number is given below. The helpline of Bsnl Trichy customer care number may or may not be toll free.

Click Here To View Bsnl Trichy Customer Care Numbers


Bsnl Trichy Phone Number Customer Service

What was the response after calling on specified numbers? To Write Click Here
If the contact information is incorrect, please let us know Here


View Contact Detail Like Phone Numbers



Bsnl Trichy Source of Knowledge


www.bsnl.co.in/
en.wikipedia.org/wiki/bharat_sanchar_nigam_limited
www.bsnl.co.in

Your Complaint, Suggestion, Complication, Review To Bsnl Trichy

Message
  
Your Name
Email Address
Your Photo
(Optional)
Screenshot
(Optional)
Gender
Male
Female
Image Text
Customer care captcha

Allcustomercarenumbers.com Advertisements


Bsnl Trichy Customer Care Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Helen CallsAug 12, 2016

Ms. Helen On Phone To Bsnl Trichy Service
Landline No. 2534242 with Broadband connectivity (unlimited download plan). Lots of disturbance in the voice line and internet is also not accessible for the past three months.complaints made to local exchange several times. They will correct the problem, which will work for four or five days. Again, the same problem starts. No permanent solution given so far. Do correct the problem immediately and give a permanent solution. Else, I plan to surrender the broadband facility.

Reply
Customer care male
Mr. Samarthaj Ansarali CallsAug 02, 2016

Mr. Samarthaj Ansarali On Phone To Bsnl Trichy Service
FROM TODAY MORNING, WHEN WERE I TRIED TO CALL SOME ONE ELSE, RECORDED MESSAGE (VOICE CALL) SAYING THAT THE EXPIRY OF PLAN VALIDY ON JAN'17. I DON'T KNOW THE PURPOSE OF DISTURBING ME AGAINST THE RENEWAL OF JAN'17. I KINDLY REQUEST YOU TO AVOID SUCH DISTURBENCE. Thanking you
Cell : 944 222 9127.

Reply
Customer care male
Mr. J Padmanabhan CallsAug 02, 2016

Mr. J Padmanabhan On Phone To Bsnl Trichy Service
I am Jaganathan. Earlier i sent a mail. Regarding my residence land line phone is not working (04312620149) I forget mention my mobile number Kindly noted my mobile number 9176035711. Thanking you,

S. Jaganathan.

Reply
Customer care male
Mr. J Padmanabhan CallsAug 02, 2016

Mr. J Padmanabhan On Phone To Bsnl Trichy Service
I am Jaganathan. My residence telephone number 0431-2620149. My residence phone is not working last one week. I coun't meet line man and lodge a complaint. If i say any complaint he is not attend. Kindly send a person to rectify fault. Thanking you,

Regards,

S. Jaganathan.

Reply
Customer care male
Mr. Mani Murugan CallsJul 13, 2016

Mr. Mani Murugan On Phone To Bsnl Trichy Service
Sir,
I applied for new landline connection
on 13th May 2016 at BSNL office Trichy. At present i am living Poolangudi colony Pin 620025. Still no action taken from your end. Please take necessary action. thank you you. Mani Murugan R
9600276786.

Bsnl Trichy Phone Number Customer Care Service
Reply
Customer care male
Mr. Nathaniel Andrews CallsJul 13, 2016

Mr. Nathaniel Andrews On Phone To Bsnl Trichy Service
Absolutely lousy personnel and appalling customer care. Nobody cares for any customer. In my case, landline has been down for 15 days now, I have booked a complaint number idiot turns up. Now for these past four days internet is down, not techinican turns up. I've been calling 1504 for 5-6 times for four days in a row and they seem helpless with this "take customers for granted" customer care crew in my place. By far the worst customer care ever. Now I'm seriously contemplating the idea of changing my ISP after blasting the technician who comes to my place. That idiot has not turned up in ages.

Reply
Customer care male
Mr. R Viswanathan CallsJun 28, 2016

Mr. R Viswanathan On Phone To Bsnl Trichy Service
I am pleased register my compliant against your poor customer service. My land liner phone was not working for past seven days. I have register my compliant on 20. 06. 2016 to 198 customer service through my mobile phone and also received docket number via SMS. But no body come and attended for solve the problem. While, Again I had registered my complaint in the same manor on 27. 06. 2016 and received the SMS along with docket number 115921905222. But, till now no body come for solve the problem. Kindly solve the problems. Phone Number: 0431-23312422, JM College Exchange, Trichy 20. Note: I have paid one year advance rent for the above connection, Due to that I think very poor response from your end. With warm regards

R. VISWANATHAN, 9345635678.

Reply
Customer care male
Mr. C Paul Alaga Rasan CallsJun 28, 2016

Mr. C Paul Alaga Rasan On Phone To Bsnl Trichy Service
We have a Landline with the number 0431-2458699 in the name of Paul Foundation. It is not properly working for the past 18 months with low voice and disturbance in Internet. In this aspect we sent a letter to GM for considering possible rebate some ten days ago. But no response I received so far. Further, yesterday I went to the cocerned Account Section of BSNL in the office of GM at 5th Floor of the above building. A lady sitting near the computer asked for the number. I explained everything. But she did not give due response, but raised unnecessary quaestions like a boss commanding the servant. Irritaed with the attitude and approach, I returned with the bill without making payment for the bill. Now, I have decided to surrender the connection with immediate effect.

Reply
Customer care male
Mr. S.bhavanisankar CallsJun 16, 2016

Mr. S.bhavanisankar On Phone To Bsnl Trichy Service
I HAVE GIVEN REQUEST FOR SHIFTING MY EXISTING LAND LINE TELEPHONE AND BROADBAND CONNECTION TO A NEW ADDRESS. KINDLY LET ME KNOW THE CURRENT STATUS OF MY REQUEST. LAND LINE NO. 0431-2551414

S. BHAVANISANKAR.

Reply
Customer care male
Mr. P. Ananda Kumar CallsJun 10, 2016

Mr. P. Ananda Kumar On Phone To Bsnl Trichy Service
Sir I am serving as an Auditor under Controller General of Defence Accounts Departement Ministry of Defence. For the past two and half years I had served in ANDAMAN and NICOBAR islands and recently posted in TRICHY having own residence at SAS Nagar Exten, Near Tiruverumbur LIC office. Presently my daughter is studying Xth at Montfort School, Kattur, Trichy-19. Her studies and activities are related with preparation of PROJECT works which is only available in internet. A request for the above have been placed orally in may 2016 through PH, NO. 9767435788, but no action has been initiated so far. Hence I request the authority concern to look into the matter and do the needful by providing internet facility and oblige. With regards
P. Ananda Kumar .

Reply
Customer care male
Mr. Badrinath CallsJun 07, 2016

Mr. Badrinath On Phone To Bsnl Trichy Service
This is Badrinath from 3/878, Venugopal Nagar Kattur, Tiruchirapalli-620019 and I have been a customer of BSNL for the past 20 years or more. In recent weeks we have migrated to eight MBPS 80 Gb plan, but we have been facing issues with internet disconnection very often and on a regular basis. Also we have been getting terribly bad internet speeds of eight kbps even though our usage is well within the limits. I raised a complaint through customer care more than 24 hours ago and it wasn't addressed. I made a complaint to Kattur UDC BSNL exchange daily for the past two days. It hasn't been addressed. Kindly respond to this issue or I might have to consider other providers.

Bsnl Trichy Phone Number Customer Care Service
Reply
Customer care male
Mr. Periyar Mhss Jyankonmdam CallsMay 19, 2016

Mr. Periyar Mhss Jyankonmdam On Phone To Bsnl Trichy Service
We have paid the our BSNL Land line bill for past three months, but outgoing facility to your landline has been blocked til 19. 5. 2016
we have been repored to the BSNL office regarding this problem, but no action has been taken till this date. Land line no-250343.

Reply
Bsnl Trichy Customer Service Care Phone Number 263606
Mr. Kalandar Naina Mohamed CallsMay 05, 2016

Mr. Kalandar Naina Mohamed On Phone To Bsnl Trichy Service
I bought a new 3g postpaid SIM connection, dated:3/5/2016. Bt the SIM was not activated now. I am sbmitted all proofs. Please activated my connection. My BSNL No:9489708435, sim number is89918090554520804075H.

Reply
Bsnl Trichy Customer Service Care Phone Number 262241
Mr. Lenin Prakash CallsApr 19, 2016

Mr. Lenin Prakash On Phone To Bsnl Trichy Service
My prepaid mobile number - 8903044660. I have topped my mobile on 16-4-16 for 110 Rs. I also use a Data STV. I have made only a few outgoing calls. But today )19-4-16) my balance have become zero. I have not used any data. Alos I have a wifi connection for using internet. Please give me the details on how the topped up amount has spent. This is not the first time. Several times it has happened like this. Though this is the first time I'm raising a compliant. ThanksLenin Prakash .

Reply
Bsnl Trichy Customer Service Care Phone Number 261224
Mr. Jeyaraj CallsApr 09, 2016

Mr. Jeyaraj On Phone To Bsnl Trichy Service
Dear sir / Madam, My name is C. Jeyaraj , S/o. M. Chockalingam No : 846-A, JJ Nagar, Ponnamaravathy 622407, Pudukkottai District. Recently i bought BSNL Prepaid Sim, Cell No: 94431 68485. I have received unwanted SMS from unwanted company. I Do not Want to receive the Company SMS, So please STOP sending unwanted SMS from today. Thanks.

Reply
Bsnl Trichy Customer Service Care Phone Number 259860
Mr. L.babu Radhakrishnan CallsMar 29, 2016

Mr. L.babu Radhakrishnan On Phone To Bsnl Trichy Service
Respected Sir /Madam,
I have booked a new land line connection through your portal 30 days back. Ref. No. 115187785152. But till the date actions are not taken. I am expecting your favourable reply. Address
L. Alamelu Mangai
1/170 A, Sri Raghavendra Nagar,
Gundur, Trichy,
Tamilnadu
PIN 620007


L. Babu Radhakrishnan.

Reply
Bsnl Trichy Customer Service Care Phone Number 248423
Mr. S. Anand Arul Das CallsDec 18, 2015

Mr. S. Anand Arul Das On Phone To Bsnl Trichy Service
My Mobile Number is 9487011703. Yesterday my Nesam Gold plan got expired. But I received a message that I can recharge on or before 1. 1. 2016. I also got another message that If the plan voucher amount is available in my main account auto renewal of validity will be done after deducting Plan Voucher cost. I recharged for that plan voucher today morning and when I checked for the balance I found that you also deducted 50 rupees for the same. So it would be a great help for me if you recharge me the amount you have deducted from my main account. I expect an early action from your side. I thank you.

Reply
Customer care male
Mr. S.philomineraj CallsOct 25, 2015

Mr. S.philomineraj On Phone To Bsnl Trichy Service
S. PHILOMINERAJ 04329-235841 LAST 15 DAYS WITH ELEC, COMPLAINT 1500 1504 SOMANEY TIME I AM COMPLAINT BUT NO RECTIFIVE NO RESPONS SO, MY LINE, COMPLANT ELEAR, TIMES OR DAYS STOPED THE MY CONNETION MY COMPLAINT OK MY LINE 04329-235841 I AM CONTINUE. PLS HEP ME SIR.

Reply
Bsnl Trichy Customer Service Care Phone Number 242677
Mr. Mohamed Gulam Hussain CallsOct 23, 2015

Mr. Mohamed Gulam Hussain On Phone To Bsnl Trichy Service
Dear SirI. Mohamed Gulam Hussain . Having BSNL Sim 9486752172 Since 2005Now My Sim Is Disply In Valid Sim. What Can I Do. This Sim Used In My Wife, MRS. Sahana Begam, I M In Abroad working In UAE Dubai, May Come Back To India After Six Month. WHAT CAN I DOBYMohamed Gulam Hussain .

Reply
Customer care male
Mr. Chandramohan Nair CallsSep 24, 2015

Mr. Chandramohan Nair On Phone To Bsnl Trichy Service
Have tried repeatedly online for change of my existing plan of rupees 1800 exorbitant amount for very low speed internet for our no. 0431 2414844. after filling up all details while submitting error message comes saying try later.

Reply
Bsnl Trichy Customer Service Care Phone Number 238182
Mr. S Sakubar Ali CallsSep 12, 2015

Mr. S Sakubar Ali On Phone To Bsnl Trichy Service
Siri am S Sakubar Ali , my nomer 4322242035, i complain your office my number is do not working one month ago. I also coll your office, but no body came. I hope that you take the dasetion and do repare it.

Reply
Bsnl Trichy Customer Service Care Phone Number 234321
Mr. Avudaiyappan CallsAug 05, 2015

Mr. Avudaiyappan On Phone To Bsnl Trichy Service
This is Avudaiyappan i have landline telephone with broadband connection past two months my telephone is not working, but BSNL charged. So how come i pay without usage. Thanks, m. Avudaiyappan 04339-241342.

Reply
Bsnl Trichy Customer Service Care Phone Number 230298
Mr. Kottaisamy T CallsJun 14, 2015

Mr. Kottaisamy T On Phone To Bsnl Trichy Service
Sir, I have remitted my landline charges of Rs. 1235/- for the month of April 2015 )for which last date was 28. 05. 2015) on 02. 06. 2015. But, in the message received on 13. 06. 2015, this amount has been added to the May 2015 bill of Rs. 1155/-, i. E, it has been mentioned that total outstanding due is Rs. 2390/- which is not correct. I have to pay only Rs. 1155/- before 27. 06. 2015. Please verify the records, rectify and intimate the same to me at my mobile / email address given below. My landline No. Is 0431-2513056.

Reply
Bsnl Trichy Customer Service Care Phone Number 228620
Mr. T M Lakshmi Narayanan CallsMay 21, 2015

The Nodal OfficerSSA – Sub Divisional Engineer(PG)O/o Bsnl Trichy Respected Sir, I am very happy with BSNL connection and enjoying WIFI service also. I am using Terracom modem supplied by your Office. No issue so far. Recently I have purchased Lenovo mobile A6000 model. But I am unable to connect WIFI for the same. To my surprise I am able to connect easily with my relatives’ Landline, viz., 0431-2743418 2781663. I have learnt that my guidance request in this regard seems to be resolved through your SMS. (Docket number is 113354435072)I humbly request you to send your Service personnel if possible to visit my house at their earliest convenience to guide in this issue, if any modem setting modification is required. Thanking you sir Yours faithfully T. M. Lakshmi Narayanan2/43 Opp to Prince MedicalsPerumal Koil StreetKARUR 639001(LL – 04324-264877 / 9363333969).

Reply
Bsnl Trichy Customer Service Care Phone Number 226513
Mr. S.PUTHISIKAMANI CallsApr 24, 2015

Mr. S.PUTHISIKAMANI On Phone To Bsnl Trichy Service
I booked complaint on14. 03. 2015 for to stop and repay the one time payment at trichy customer care centre, but no response. Now this month also one time payment added in my bill kindly repay and immediate stop the one time payment otherwise surender my land line phone 2533021, S.puthisikamani 0431-2533021.

Reply
Customer care male
Mr. V. Vembu CallsDec 23, 2014

Mr. V. Vembu On Phone To Bsnl Trichy Service
I`m V.Vembu, 29 puthur Agraharam, trichy 620017. My service ID is 0431-2773084 LL. I have paid the deposit rupees. 500. But i didn't get the phone connection till date. Please note my new mobile number is 9791986129.

Reply
Customer care male
Mr. Natarajan CallsDec 13, 2014

Mr. Natarajan On Phone To Bsnl Trichy Service
Sir 0431-2612927 lthis is my phone number ast 3 weeks my Internet was not working I call local Pettavaithlai office he say your phone was working your Internet was not working he saying after that we informed Trichy office 94-86-106158 ; 0431-2612198 no proper answer he saying I sending one person he all so still not coming because Trichy to Pettavaithalai more then 1000 km and this rote no train And no bus. Still I am waiting for only 5day with in 5days you dint tack any action I will going too consumer court OK thank you sir.

Reply
Customer care male
Mr. Martin Charles CallsOct 25, 2014

Mr. Martin Charles On Phone To Bsnl Trichy Service
Dear Sir, I have never opted for any Bhavisyavani service from BSNL and in fact I have made three times UNSUBSCRIBE and after all those long procedures, I got message that I am unsubscribed, but again the very next morning they have subscribed me again without me using the mobile even for any purpose during the interim period. Please unsubscribe my Bhavishyavani service immediately. Every seven days deducting 20 rupees from my balance BSNL should be ashamed of. My mobile number 9489824808, I am not at all interested in this service. . Please unsubscribe it. I tried calling customer care numbers of BSNL and no proper action or response. I would like to escalate the matter. please Guide me. Thanking you Martin Charles 9489824808.

Reply
Customer care female
Ms. J.maya CallsOct 24, 2014

Ms. J.maya On Phone To Bsnl Trichy Service
Cell Number : 9488322106 Inspite of requsting to "STOP", Deducting rupees 20 towards Panchatantra Stories once in 15 days for two times from the past 30days and today again received a message that they are going to deduct rupees 20 from 26.10.2014 onwards. Request you to kindly look into the matter and reimburse rupees 40. Thank You J. Maya 9488322106.

Reply
Customer care male
Mr. S.sivakumar CallsOct 23, 2014

Mr. S.sivakumar On Phone To Bsnl Trichy Service
Our landline is malfunctioning for last three months. No problem in outgoing calls, but incoming calls are blocked. There is no response even after many complaints. Please take necessary action. 0431-2773131.

Reply
Customer care male
Mr. K.ravichandran CallsOct 19, 2014

Mr. K.ravichandran On Phone To Bsnl Trichy Service
Dear sir, My land line number is 0431-2437141 and i have been paying payment through BSNL portal using by login id. For last month (September) bill has been paid on 6th October 14 for rupees 1431 through portal and debited my bob account on the same day itself, but in the latest bill added again and bill shows rupees 2500 plus including October amount of rupees 1000 plus. The reference number is given below Transaction details debit part transaction date:18/10/14 5:02 pm Transaction date 06/10/14 Transaction amount INR 1,431. 00 Transaction type dr Transaction description ebanking : 25785942/abbr3508268038/BSNL Can you please look in this immediately. Regards K. Ravichandran.

Reply
Customer care male
Mr. S.prasath CallsOct 14, 2014

Mr. S.prasath On Phone To Bsnl Trichy Service
Office landline number is 0431-248282. Agriculture office Thathaiengarpettai.
Landline is not working. It is getting lot of noise even if, it is working. I have reported several times about landline and broadband services. None of the BSNL service engineers taking care of our line. I keep on reporting to 1500. it is waste of my time, means no response from BSNL office. To take care of our BSNL line.

Reply
Customer care male
Mr. P.arokiasamy CallsOct 14, 2014

Mr. P.arokiasamy On Phone To Bsnl Trichy Service
My land line phone number is 0431-2511955. My mobile number is 9442127115. I am using online payment system for phone charges. Payment details are forwarded to some other phone in Coimbatore resident. Please forward the payment details to my above mobile or to my mail ID "pasamy@bheltry.co.in" in future.

Reply
Customer care male
Mr. M.sivakumar CallsSep 20, 2014

Mr. M.sivakumar On Phone To Bsnl Trichy Service
Dear sir,
My landline number is 0431-2351124. Landline is not working. It is getting lot of noise even if it is works. I have reported several times about landline and broadband services, none of the BSNL service engineers taking care of our line. I am keep on reporting to 1500, it waste of my time, means no response from BSNL office. Kindly ask you service engineers to take care of our BSNL line.
Thanks.

Reply
Customer care male
Mr. N.subbaiah CallsJul 03, 2014

Mr. N.subbaiah On Phone To Bsnl Trichy Service
Dear sir, Our land line BSNL trichy number 2201818. It was not working for past one week. Please kindly arrange to rectify the above same
Thanking you.
N. Subbaiah
C4 housing unit
Thanjavur road
Trichy.

Reply
Customer care male
Mr. Prithvi Kt CallsJul 02, 2014

Mr. Prithvi Kt On Phone To Bsnl Trichy Service
Iam an BSNL broadband user at khajayar st, bheemaNagar,tricht -1 for the consecutive three day at eve 6pm-8pm internet is not connecting or the page keeps on loading reach this complaint page itself it takes half an hour so kindly look into the problem my job is on online only it makes me a loss of thousands of rupees so try to rectify it or else people will started migrating to other networks that doesnt worth for this cost.

Reply
Customer care male
Mr. Subramanian CallsNov 10, 2013

Mr. Subramanian On Phone To Bsnl Trichy Service
Respected sir
P.subramanian,
Customer broad band number is 04326-254181
146 bagavathi amman koil st,
balasamudram post,thottiam t.k. trichy d.t.
cel: 9715510555.

My broad band connection often disconnect ( Net connection failure often ) for each ten minutes. I find more difficult to manage my connection problem. Plesase solve my connection problem soon sir. Thanking you sir.
by subramanian. 04326254181.

Reply
Customer care male
Mr. Jaisankar CallsSep 08, 2013

Mr. Jaisankar On Phone To Bsnl Trichy Service
Due to SLOW BSNL broadband connection in
Rajjappa Nagar,west ext,
Ariyamangalam post,
Trichy 620010.
I face many inconvenience and losses in terms of money, in online booking tickets, etc... only due to SLOW BSNL broadband connection... please recticf my problem as soon as possible...

Reply
Customer care female
Ms. Kalarani R CallsSep 07, 2013

Ms. Kalarani R On Phone To Bsnl Trichy Service
Yesterday i was Top up on Rs.50 until i can not call any number in this mobile (919442878848), i loss in Rs,27 balance Rs,14 only i have, i can not activate any special recharge, please give me the amount of the Rs,27.


Regards,
Jaganathan.

Reply
Customer care male
Mr. John Peter CallsAug 31, 2013

Mr. John Peter On Phone To Bsnl Trichy Service
My land line number is 0431-2483384.
My internet connection is erratic. I have made several complaints in the past. People came, but did not solve the problem. They say they will come again and rectify it, but it does not happen. Now it is worse.

Please do the needful.

Reply
Customer care female
Ms. Radha CallsAug 30, 2013

Ms. Radha On Phone To Bsnl Trichy Service
My land line number is 04326 240555, the line was always dead. if i complaint local exchange (mettupalayam), they are not attend the land line number, the bill also coming more without any details, My June bill also came above 6,000 (but there is no detailed statement, ). please send us detailed account statement to me. My landline number is not working. Please do to needful action

Thanks and regards
R.Radha

Reply
Customer care male
Mr. Dominic Bernatsha CallsAug 07, 2013

Mr. Dominic Bernatsha On Phone To Bsnl Trichy Service
The BSNL MOBILE NETWORK COVERAGE is very poor in around Kallukuzhy, Tiruchy - 620 020:
- The calls are getting cut abruptly in between the conversations.
- There is a lot of fluctuation in tower coverage, even in stable position.
- This problem exists for the past 20 days even after making series of complaints.

KINDLY ACT IMMEDIATELY AND SOLVE THE ABOVE MENTIONED PROBLEMS TO AVOID CUSTOMERS SHIFTING TO OTHER NETWORKS.

Reply
Customer care male
Mr. Mohamed Ashraf CallsAug 03, 2013

Mr. Mohamed Ashraf On Phone To Bsnl Trichy Service
Dear Sir, I would like to bring your kind consideration towards my broadband connection. My landline No.0431-2447992. I got the connection on 17th July including broadband plan. My landline activated on 17th July, but so far not get the broad band untill today. I called many times to the customer care, but they are not response my telephone, sometimes they taken my telephone that time they are saying today, tomorrow, today, tomorrow like this. what I have to do? Pleaes inform me. otherwise forward my requisition to your department to do something.
tks and rgds
Ashraf
email: samco1959@gmail.com

Reply
Customer care male
Mr. PANDIYAN CallsAug 02, 2013

Mr. PANDIYAN On Phone To Bsnl Trichy Service
I MADE A COMPLAINT OVER PHONE ABOUT INTERRUPTED BROAD BAND SUPPLY. THE DOCKET NUMBER IS 19220244412.IT WAS REGISTERED YESTERDAY, THE FIRST OF August.TODAY, ON 2-8-2013 AT 12.12 PM I RECEIVED A CALL FROM MY TELEPHONE EXCHANGE AND THE OFFICER TOLD ME THAT THE BROADBAND SERVICE IS INTERRUPTED OWING TO STRIKE BY BSNL EMPLOYEES .HE ADDED THAT MANY SIMILAR COMPLAINTS ARE BEING RECEIVED FROM BSNL CUSTOMERS.WITHIN five MINUTES, I RECEIVED SMS THAT THE COMPLAINT DOCKET HAS BEEN CLOSED. I AM NOT AT ALL SATISFIED. BSNL MUST HAVE MORE CONCERN FOR ITS BROADBAND CUSTOMER. PANDIYAN -04332/272066

Reply
Customer care male
Mr. sriram CallsJul 21, 2013

Mr. sriram On Phone To Bsnl Trichy Service
Applied for BSNL landline and broadband connection last Monday and they didn't give connection still . When I went and enquired about it they are saying they do not have the junction box key to give connection and they are saying they can give only if they get the keys.

Reply
Customer care male
Mr. Prof M S Arockiasamy CallsJul 17, 2013

Mr. Prof M S Arockiasamy On Phone To Bsnl Trichy Service
Respected Sir,
The land line Phone bearing number 0431-2483877 of your esteemed telephone exchange has not been shifted to the new premises as requested through the proper channel, hence i, hereby request the authority concerned to take the necessary steps to shift the land line no 0431-2483877 at the earliest. The address to be shifted is as follows:
"Rinitas", 74, Vasantha Nagar Extension, Karumandapam, Trichy -1.
Your promptness will be highly appreciated.

Reply
Customer care female
Ms. Kanagavalli CallsJul 15, 2013

Ms. Kanagavalli On Phone To Bsnl Trichy Service
My Landline Phone with Broadband connection (No.04322 - 260247) was found dead on 11.07.2013 and I have complained on the same day, Friday, Saturday and today (Monday). No response. I have also registered through the no.198. The ID given to me on Friday was 19068541152. Till now my request was not solved. Kindly do me the needful to get back my connection active. Since I am doing thesis preparation (I am working as Asst. Professor) it is very inconvenient for me.

Please do me the needful Sir/madam.

Regards

Reply
Customer care male
Mr. Shanmugam CallsJul 09, 2013

Mr. Shanmugam On Phone To Bsnl Trichy Service
My mobile number is 9442521251 and the jodi of it is 9487521251. I have have given the application for changing the above from Post paid plan 525 to Post paid plan 725 on 30th May 2013 in person, but till date it is not changed. Also my June 2013 bill is ubnormally high. (normally rupees 1700 to 1800, but now 2700)

Reply
Customer care male
Mr. karthikeyan CallsJul 08, 2013

Mr. karthikeyan On Phone To Bsnl Trichy Service
sir,i have some problem in my prepaid number(9486063149).daily taking charges Rs.3/- from my number for any servies past one year i inform to customer care to cancel that service then they give me to cancel option in message i just try, but no changes.They have not taken any step to decative that service.Pls resolve my problem soon....

Reply
Customer care male
Mr. BALAMANI CallsJun 17, 2013

Mr. BALAMANI On Phone To Bsnl Trichy Service
My landline phone is not working for the last one week I have booked the complaint through 198 help line. My problem is not yet solved. Last month also I have the same issue and took two weeks to solve the issue.I have personaly visited my near by BSNL office AT K.K.Nagar and reported my prblem, but no action till date.
Why should I need to pay the rent if my phone is not working. I am frustrated with BSNL service.

Is any one is available in BSNL top level to solve my issue. MY CONTACT number 9944952212

Reply
Customer care user complaints