Bsnl Kottayam Customer Care Phone Number

Bsnl Kottayam

BSNL Kottayam is a customer service centre located in Thirunakkara area which comes under the Bsnl Kerala Telecom Circle. BSNL is a major telecom service provider in Kerala Telecom Circle. It offers a full range of telecom services to home and businesses. Its services include Mobile phone postpaid plans, home phones, Internet services, GSM mobile services, broadband plans, CDMA mobile services, Internet protocol television (IPTV), mobile phone prepaid plans and mobile value added services.

BSNL customer service centres are located in several areas of Kottayam district including Pampady, Vaikom, Changanacherry, Vazhoor, Kanjirapally, Kidangoor, Palai, Kuravilangad, Vakathanam, Chingavanam, Mundakayam, Manimala, Karukachal, Uzhavoor, Ayarkunnam, Erumeli, Thalayolaparambu, Thirunakkara, Ettumanoor, Ponkunnam, Erattupetta, Bharananganam, Ramapuram and Gandhinagar.

BSNL (officially called as Bharat Sanchar Nigam Limited) is a government-owned enterprise that specializes in telecommunications industry. It is the country's 4th-greatest mobile telephony services company. Further, BSNL is also the India's largest fixed telephony service provider. BSNL serves a large number of subscribers across the nation. In September 2000, it was established with its headquarters located in New Delhi, India.

Alternate contact number: +91-481-2565566, Fax: +91-481-2565515 (Kottayam GMT office).

Bsnl Kottayam Address

The address of Bsnl Kottayam is CTO Building, Pulimoodu Junction, Kottayam, Kerala, India.

Bsnl Kottayam Website

The Website of Bsnl Kottayam is

Bsnl Kottayam Customer Support Service Phone Number

The customer support phone number of Bsnl Kottayam is 1800-180-1503, 1503 (Mobile), 1502 (WiMax).

The postal and official address, email address and phone number (helpline) of Bsnl Kottayam Service Center and Bsnl Kottayam customer care number is given below. The helpline of Bsnl Kottayam customer care number may or may not be toll free.

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Bsnl Kottayam Customer Care Number Delineated Here With Complaints and Reviews

Bsnl Kottayam Customer Service Care Phone Number 236766
Mr. Mammen George SaysAug 28, 2015

Dear sirMy phone 0468-2362230 under Elanthoor Exchange, Pathanamthitta district Does not working and making noise with unclear voice conversation. We have made so many verbal and written complaints at elanthoor exchange (Complaint Docket No. 113976311472). As of today no response. Therefore, I request you to advise the technician to rectify the problem urgently. RegardsMammen George (s/o C. G George).

Customer care male
Mr. Dr Josephkutty Jacob SaysJul 27, 2015

Sir I have two land line numbers 04812471659 and 2471149. Second number is not working since last one year. When contacted I was told that the problem is with cable and so it may take time. It is faulty for nearly one year. My first number 247 1659 is also become faulty by May this year. The fault was repaired on my complaint, but it is not possible to hear the voice. We can hear only some noise. It is like this for the last three months. So many times I have made the complaint, but no response from BSNL. Dr Josephkutty Jacob Associate ProfessorCUSAT.

Bsnl Kottayam Customer Service Care Phone Number 231136
Mr. Syamji P M SaysJun 26, 2015

My Mobile Number is 9567510522. Now I am in IDEA prepaid customer. Then I have ported to BSNl in dated of 5/6/2015. And i will pay the Registration amount of 69 rupees in Kottayam Thirunakkara BSNl office. But not ported the connection. So please do the needful.

Bsnl Kottayam Customer Service Care Phone Number 229201
Mr. Mathew. SaysMay 29, 2015

Sir, my phone number is 04822252386. This number is not working Last one month. If any call coming big noise is coming. We are complained many times, but no action taken. Sir, please take necessary action.

Bsnl Kottayam Customer Service Care Phone Number 227243
Ms. Amala Maria Alex SaysMay 03, 2015

Respected sir An unknown number is continuously disturbing in my land phone(04829-248035). No number is displaying in the caller ID only "call in" is displaying. Even at night they disturbing us. Please trace that person using IP address because we doubt it is a net call. Please take action as soon as possible.

Customer care male
Mr. Eapen Kurian SaysApr 08, 2015

My land line is not working more than one month. Phone number 04812461764 almost four times we compliant to the exchange and customer care. No any action until now. Please do the needful.

Customer care male
Mr. Vg Balakrishnan Nair SaysMar 05, 2015

My internet connection (Plan BB-1000) on 0481-2700719 is out of order since last week ie from 27/02/2015. Inspite of repeated complaint through Kooroppada Tele Exchange as well as complaint cell 180, no action has been taken so far. Kindly do needful action to restore the connection. My plan is 1000/ pm which I have been paid in advance (yearly advance payment)Vg Bala krishnan NairTele 9495111743.

Customer care female
Ms. Susan C Varghese SaysDec 22, 2014

I could not get the broadband usage. Several times I had sent SMS 'BB04812373001' to 52295. But no reply has been received yet. So also I could not login to the website of BSNL, since the username and password are incorrect. Hence kindly make available the broadband usage through SMS, or kindly reset the username and password to login BSNL site.

Customer care male
Mr. Mahesh SaysDec 18, 2014

Dear Sir, Our landline number 0481 2400518 is not working last months and despite of several complainants no rectification action has been taken. My mother alone there However, your billing is continuing as usual without prompt services. Hope you will look into the matter and do the needful at the earliest. With best regards, Mahesh K S PanickerManjusha BhavanPerunna West Changanchery.

Customer care female
Ms. Viji Varghese SaysDec 16, 2014

Dear Sir, My land phone is not working for the last three months even after my complaint to the concerned office on 10/10/2014 and 17/11/2014, my number is 0481-2460434. Please do the needful at the earliest. Viji Varghese19/12/2014.

Customer care male
Mr. K M Chacko SaysDec 02, 2014

Our landphone number 04812464338 has been dead for the last six weeks. We have received the docket no 112046947482 with the message that the complaint is resolved. But phone is not repaired yet.

Customer care male
Mr. K T Thomas SaysNov 14, 2014

After submitting the closure of telephone number 04822242823 at BSNL exchange office in kuravilangad on 25-10-1014. my telephone is not closed and BSNL is sending bills also.

Customer care male
Mr. Reji Thomas SaysNov 04, 2014

This is to inform you that my home Tele number 0481-2730106 is out of order for more than six months. My old aged mother approached your Ettumanoor Branch several times to get it rectified. I am writing this from Saudi Arabia and i find it very difficult to contact my mother due this telephone complaint. Hence, you are requested to kindly arrange to rectify the fault immediately and without any further delay. Regards, Reji.

Customer care male
Mr. Tom George SaysNov 04, 2014

BSNL Landline number 0481-2542469 is not working for the past three weeks. I contacted Ayarkunnam Telephone exchange (Mrs. Geetha) and informed her about landline complaint. She replied that ‘’some line are not working from 30 days and they are not even solved that , they will resolve soon ". Why in Ayarkunnam Exchange landlines are not working properly? Beside BSNL monthly charges any hidden charges customer need to pay to correct these issues? I will appreciate if you look in the matter at the earliestRegardsTom Dubai. ( 971503099194 ).

Customer care male
Mr. Xavier Thomas SaysOct 16, 2014

My landline number is 04828249737 falling under Manimala SDO jurisdiction is non functioning for several weeks now. Several complaints have been registered and no action is taken to rectify the defect. The telephone is non functional for more than 15 days a month throughout the year. The instrument was replaced more than eight times. The only functioning system we observe is the billing, which comes without any delay for a telephone that fails to provide the service. It is expected.
May i request you to kindly rectify the fault without any further delay.

Customer care male
Mr. Praveen M Nair SaysOct 11, 2014

I have paid the bill through internet banking of my mobile numbers 9446426970 and 9446506969, but the outgoing calls are barred. Kindly make available the outgoing calls of the two numbers.
Thank you
Praveen AM Nair.

Customer care female
Ms. Mariyamma Andrews SaysOct 10, 2014

Our land line number 04829-283774 under Kaduthuruthy Exchange is not working for the last one month. We had registered online complaint several times. However, so far no action has been taken from the authority. Please do needful urgently.

Customer care male
Mr. C Arunan SaysSep 26, 2014

I took a duplicate SIM from kottayam office today 25 September 2014. They promised the SIM would be activated a couple of hours later. It showed signal for a few minutes and then went off. Please fix the problem.

Customer care female
Ms. Sosamma SaysJul 02, 2014

Dear sir,

The land line telephone number 0481-2374485 installed in the house of mrs. Sosamma, bypass road, manarcad, kottayam is lying out of order since last one month. Inspite of many complaints, personal visits to kottayam office proper attention is not giving by your officials for rectifying the same.

This telephone is needed alive always as mrs. Sosamma is senior citizen and widow. She is high diabetic and heart patient and staying alone as her lone daughter is out of country. She need to contact/call frequently to doctors for advice and relatives for helps/to take to hospital.

I shall be grateful if you could kindly instruct concerned officials to rectify the defects of above telephone at the earliest, and give necessary credit for lying telephone dead for more than three weeks continuously.
Thanks and regards,

Customer care male
Mr. George Joseph SaysNov 25, 2013

Respected sir,

Please be informed that,from the last six months my landline connection is notworking.So many times informed to vakathanam office and sub office thottakad.

Kindly arrange to take necessary action from our end.

George Joseph.

Customer care male
Mr. Kuriakose Purackal Kuruvilla SaysOct 01, 2013

A complaint about the Telephone exchange chingavanam.

I am a resident in Kurichy village,YMA area.I bought a house there in YMA Area. This house had a connection when we bought it. Someone from that office disconnected it without our consent. Every time we visit that office for getting a new connection, there is only one answer. "No Pair" or "Nobody available to work." The technician Mr. Papachan is the "hero" of that office, who decides everything, who confronts in between us and the high officials there. I am staying abroad any my family is alone there and there is no range for any mobile phones. I would like to take broadband connection also. Please let me know if this will be done or not. Today he insulted my wife saying that we went to Delhi for this matter. Please let me if I need to go to Delhi for this purpose as he said. Kindly give me a reply about what I need to do.

Lead Number:KLKOT30121200002

Mobile number is 9744069239

My email ID is

Customer care male
Mr. sabu SaysSep 23, 2013

my phone number 0481-2370392 is not working for last one month and post the complaints several times, but yet to be no action taken. Telephone bill is issuing regularly, but can not get the benefit of the landline. So please do something to solve the complaint of the telephone.

Customer care male
Mr. Raveendran Nair SaysSep 11, 2013

Dear Sir

My Telephone (0481 2433655) is not working for last two months ,several times we complained in your chingavanam telephone exchange,but they are not yet solved my telephone complaint.So please take neccessary action for solving my Complaint.

Thank You

phone number:0481 2433655
mobile number is0091 9645234575

Customer care male
Mr. JOSE JOSEPH SaysSep 10, 2013

my phone number is 04812546814 is not working in last three months I complaint in exchange dairect in last month, I work in C R P F Delhi. I don;t contact my house, please take action pls

Customer care male
Mr. Cyrill Skaria SaysAug 31, 2013

Dear sir,
We require internet connection for our shop in kalathipadi Jn,K.K.Road kottayam.
Kindly advice the procedure for internet connection.
Cyrill Skaria,
Cochin light house.

Customer care male
Mr. PRASAD SaysAug 26, 2013

I am using six land phone connections for my concern and very regret to say that one of my number - 2361341 got dead since last 45 days. I made complaint through 198 and also done by written complaint, but till today nothing happened to rectify the same .pls take an immediate action to clear the problem at the earliest


Customer care male
Mr. Joseph Alancheril SaysAug 21, 2013

Dear Sir,Our land number is was in trouble for the last two weeks.many times we complained at Pala BSNL office.We have written the complaint on the book also.Again yesterday we complained.But no body came.We have a broad band connection also.We are fed now.eventhough the phone is not working for a long time there is no decrease in the bill also.Please do the needful
Yours sincerely
Shalom building near New Busstand

Customer care male
Mr. K M VARKEY SaysAug 16, 2013

my land no 0481 2544032 is dead since March I gave complaint sde akm on 18/06/13 by hand and by re post on12/07/13,to pro by hand on 30/07/13 and dgm on 5/08/13. Till phone dead. No phone bill pending.

Customer care male
Mr. Murali nair SaysAug 13, 2013

Dear Sir,

We are still waiting for your bill for the month of July.
we have registered as online and getting the bills through online and settled by the same way before.

Our TEL NO:02311442 and account number:9033250971

Also we are waiting for the bill of Internet for yearly.

Please do the needful

Murali Nair

Customer care male
Mr. vinil SaysAug 12, 2013

my lad line 04812472993 is not working last two month. ten time compliant given to the local exchange, but no response. the bill is coming up to date please take necessary action

Customer care male
Mr. babuarj SaysJul 28, 2013

i am a customer of Podimattom in parathode panchayat under Kanjirappally.My land line number is 04828234234.let me know the availability of BB home rural combo ULD 500 in this exchange.If not which are the rural areas in kottayam district.

Customer care male
Mr. PRABHAKARAN M S SaysJul 19, 2013

Iam A BSNL land line customer under velichiyani exchange area near mundakkayam,. My land number:04828270119 is in disorder from two months. I already informed this problem many times before telephone exchange .But unfortunately the problem did not properly solved by the authorities so far ..So kindly do the needful.
yours faithfully
mobile 9447384811

Customer care male
Mr. Mohandas SaysJul 19, 2013

From last one and half month my landline connection is out of service.I have laungh a complaint form the day the phone is dead.My landline number is 04812416193(karukachal).As i am a NRI,there is nobody to come and raise an issue for the above problem.So hope you will take an immediate action,thanks...

Customer care male
Mr. KM VARKEY SaysJul 16, 2013

0481 2544032 not working since March and I given writen complaint on 18/6/13 There is no respones so take necessary action and give feedback to 9447480164 thank you

Customer care male
Mr. K M VARKEY SaysJul 16, 2013

048! 2544032 dead since March. I given writen complaint on 18/6/13 to sde akm, but till phone dead please take necessary action and give feedback to9447480164 thank you

Customer care male
Mr. km varkey SaysJul 16, 2013

phone dead since March 2013. I given writen complaint on 18/06/13to SDE Ayarkunnam no action taken till now. Please take sutable action and make live phone thank you

Customer care male
Mr. joseph mathew SaysJul 12, 2013

There is a fault in my land line 04812712836, which is not working for a month.
I am paying my phone bill.
please rectify the fault immediately, other wise I want the compensation
joseph mathew
kurumulloor p.o

Customer care male
Mr. nithin SaysJul 07, 2013

my BSNL mithram has got one problem. now i hav -0.62 balance, but when i call two someone the reply is you have insufficient balance to call wot i do sir please help me...................i tried many time to call to the customer care officer, but no way please giv me the currect number...thats all/..

Customer care female
Ms. chandrika SaysJul 05, 2013

Dear sir, very very poor service from BSNL ..I requested several times , but no action. many times i telephoned to the tehncian directly . after three weeks, yesterday I said to the technician we are going to disconnect he replied " we never mind it, there are a number of applications for new connections ".

Customer care male
Mr. roy SaysJul 03, 2013

dear sir,
my telephone number 04812423678 has been in complaint for three weeks i have already paid one year subscribtion my mobile number 9497224169 so please solve my problem as early as possible

Customer care male
Mr. Sebastian T M SaysJun 22, 2013

Our land phone (No. 0481-2442858) is not working for the last one month. We have registered complaints many times to the concerned office, but no action taken till the date. So please do the needful at the earliest.

Customer care female
Ms. Meenu Elizabeth Mathew SaysJun 18, 2013

Sir,My land phone is not working for the last one month.So many complaints are register in the ponthenpuzha exchange.Their are not taking action.My phone number is 04828-246960.sir please take immediate action..

Customer care female
Ms. Jayasree Menon SaysJun 17, 2013

Dear Sir,

My land line No 04829253574 is not working, made complinet may ties at Peruva exchange, but got the answer ther is no techanicans to attend the complaint.Now please advice me what I have to do.It is more than one month we are following with thi complaint.
my e-mail :

Customer care male
Mr. George v v SaysJun 14, 2013

My land phone (04822 277645) ID dead for the last 50 days. I have requested to correct it in person to JTO and registered it through 198 (docket no 18574331881), but in vain. Kindly do something sir.
George v v
Thidanad po
Mob 9539773048/8547067645

Customer care female
Ms. MABLE POTHAN SaysJun 06, 2013




Customer care male
Mr. Kurian Thomas SaysJun 04, 2013

My telephone number is 2302518. it is not working for the last one week. i complaint several times, but no reply. kindly take this as my written complaint to your office.

Customer care male
Mr. Philip jacob SaysMay 12, 2013

My landline and broadband services is out of order from may 1st 2012. Land line telephone number is 04828248363. I raised complaints in several times in manimala exchange. No action taken. Please take necessary action.

Customer care male
Mr. RAJEEV V R SaysMay 09, 2013

i have activated GPRS14 on my BSNL mobile number 8281864168, but whenever I open internet "service not available" message appears on the display. will you please send me GPRS settings suitable for NOKIA 2700 classic.Now I am using BSNL SOUTH as my default config. sett. and BSNL WAP as preferred access pt.
peruvanthanam po
pin 685532

Customer care male
Mr. anandavally hariharan SaysMay 07, 2013

Dear Sir,
My land phone is not working for the last five days even after my complaint to the concerned office,my number is 0481-2473466.Pls do the needful at the earliest.

anandavally hariharan

Customer care male
Mr. Ranjan,N.R.MOTORS SaysMay 02, 2013

We have not received the bill in respect of our cug connection 9495575400,76400,77400,78400,79400.Only a message over phone is received .Kindly do the needful enabling me for the timely settlement of the amount.At least you can send it by mail.It may also be noted that even after repeated attempts nobody attends the phone 0481-2560410.Then how the customers will be cared.

Customer care user complaints