The land line telephone number 0481-2374485 installed in the house of mrs. Sosamma, bypass road, manarcad, kottayam is lying out of order since last one month. Inspite of many complaints, personal visits to kottayam office proper attention is not giving by your officials for rectifying the same.
This telephone is needed alive always as mrs. Sosamma is senior citizen and widow. She is high diabetic and heart patient and staying alone as her lone daughter is out of country. She need to contact/call frequently to doctors for advice and relatives for helps/to take to hospital.
I shall be grateful if you could kindly instruct concerned officials to rectify the defects of above telephone at the earliest, and give necessary credit for lying telephone dead for more than three weeks continuously.
Thanks and regards,