Bsnl Kottayam Customer Care Number

 : 1800-180-1503, 1503 (Mobile), 1502 (WiMax)
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Contact Details
Contact number
1800-180-1503, 1503 (Mobile), 1502 (WiMax)
Office Location
CTO Building, Pulimoodu Junction, Kottayam, Kerala, India
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Bsnl Kottayam

BSNL Kottayam is a customer service centre located in Thirunakkara area which comes under the BSNL Kerala Telecom Circle. BSNL is a major telecom service provider in Kerala Telecom Circle. It offers a full range of telecom services to home and businesses. Its services include mobile phone postpaid plans, home phones, Internet services, GSM mobile services, broadband plans, CDMA mobile services, Internet protocol television (IPTV), mobile phone prepaid plans and mobile value added services.

BSNL customer service centres are located in several areas of Kottayam district including Pampady, Vaikom, Changanacherry, Vazhoor, Kanjirapally, Kidangoor, Palai, Kuravilangad, Vakathanam, Chingavanam, Mundakayam, Manimala, Karukachal, Uzhavoor, Ayarkunnam, Erumeli, Thalayolaparambu, Thirunakkara, Ettumanoor, Ponkunnam, Erattupetta, Bharananganam, Ramapuram and Gandhinagar.

BSNL (officially called as Bharat Sanchar Nigam Limited) is a government-owned enterprise that specializes in telecommunications industry. It is the country's 4th-greatest mobile telephony services company. Further, BSNL is also the India's largest fixed telephony service provider. BSNL serves a large number of subscribers across the nation. In September 2000, it was established with its headquarters located in New Delhi, India.

Alternate contact number: +91-481-2565566, Fax: +91-481-2565515 (Kottayam GMT office). The postal and official address, email address and phone number (helpline) of Bsnl Kottayam service center is given above. The helpline of Bsnl Kottayam service center may or may not be toll free.
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Bsnl Kottayam Complaints and Reviews

Male ImageMr. Xavier Thomas Says Oct 16, 2014

My landline number is 04828249737 falling under Manimala SDO jurisdiction is non functioning for several weeks now. Several complaints have been registered and no action is taken to rectify the defect. The telephone is non functional for more than 15 days a month throughout the year. The instrument was replaced more than eight times. The only functioning system we observe is the billing, which comes without any delay for a telephone that fails to provide the service. It is expected.
May i request you to kindly rectify the fault without any further delay.
Male ImageMr. Praveen M Nair Says Oct 11, 2014

I have paid the bill through internet banking of my mobile numbers 9446426970 and 9446506969, but the outgoing calls are barred. Kindly make available the outgoing calls of the two numbers.
Thank you
Praveen AM Nair.
Female ImageMs. Mariyamma Andrews Says Oct 10, 2014

Our land line number 04829-283774 under Kaduthuruthy Exchange is not working for the last one month. We had registered online complaint several times. However, so far no action has been taken from the authority. Please do needful urgently.
Male ImageMr. C Arunan Says Sep 26, 2014

I took a duplicate SIM from kottayam office today 25 September 2014. They promised the SIM would be activated a couple of hours later. It showed signal for a few minutes and then went off. Please fix the problem.
Female ImageMs. Sosamma Says Jul 02, 2014

Dear sir,

The land line telephone number 0481-2374485 installed in the house of mrs. Sosamma, bypass road, manarcad, kottayam is lying out of order since last one month. Inspite of many complaints, personal visits to kottayam office proper attention is not giving by your officials for rectifying the same.

This telephone is needed alive always as mrs. Sosamma is senior citizen and widow. She is high diabetic and heart patient and staying alone as her lone daughter is out of country. She need to contact/call frequently to doctors for advice and relatives for helps/to take to hospital.

I shall be grateful if you could kindly instruct concerned officials to rectify the defects of above telephone at the earliest, and give necessary credit for lying telephone dead for more than three weeks continuously.
Thanks and regards,
Male ImageMr. George Joseph Says Nov 25, 2013

Respected sir,

Please be informed that,from the last six months my landline connection is notworking.So many times informed to vakathanam office and sub office thottakad.

Kindly arrange to take necessary action from our end.

George Joseph.
Male ImageMr. Kuriakose Purackal Kuruvilla Says Oct 01, 2013

A complaint about the Telephone exchange chingavanam.

I am a resident in Kurichy village,YMA area.I bought a house there in YMA Area. This house had a connection when we bought it. Someone from that office disconnected it without our consent. Every time we visit that office for getting a new connection, there is only one answer. "No Pair" or "Nobody available to work." The technician Mr. Papachan is the "hero" of that office, who decides everything, who confronts in between us and the high officials there. I am staying abroad any my family is alone there and there is no range for any mobile phones. I would like to take broadband connection also. Please let me know if this will be done or not. Today he insulted my wife saying that we went to Delhi for this matter. Please let me if I need to go to Delhi for this purpose as he said. Kindly give me a reply about what I need to do.

Lead Number:KLKOT30121200002

Mobile number is 9744069239

My email ID is rojikuriakose@gmail.com
Male ImageMr. sabu Says Sep 23, 2013

my phone number 0481-2370392 is not working for last one month and post the complaints several times, but yet to be no action taken. Telephone bill is issuing regularly, but can not get the benefit of the landline. So please do something to solve the complaint of the telephone.
Male ImageMr. Raveendran Nair Says Sep 11, 2013

Dear Sir

My Telephone (0481 2433655) is not working for last two months ,several times we complained in your chingavanam telephone exchange,but they are not yet solved my telephone complaint.So please take neccessary action for solving my Complaint.

Thank You

phone number:0481 2433655
mobile number is0091 9645234575
Male ImageMr. JOSE JOSEPH Says Sep 10, 2013

my phone number is 04812546814 is not working in last three months I complaint in exchange dairect in last month, I work in C R P F Delhi. I don;t contact my house, please take action pls
Male ImageMr. Cyrill Skaria Says Aug 31, 2013

Dear sir,
We require internet connection for our shop in kalathipadi Jn,K.K.Road kottayam.
Kindly advice the procedure for internet connection.
Cyrill Skaria,
Cochin light house.
Male ImageMr. PRASAD Says Aug 26, 2013

I am using six land phone connections for my concern and very regret to say that one of my number - 2361341 got dead since last 45 days. I made complaint through 198 and also done by written complaint, but till today nothing happened to rectify the same .pls take an immediate action to clear the problem at the earliest

Male ImageMr. Joseph Alancheril Says Aug 21, 2013

Dear Sir,Our land number is 04822212740.it was in trouble for the last two weeks.many times we complained at Pala BSNL office.We have written the complaint on the book also.Again yesterday we complained.But no body came.We have a broad band connection also.We are fed now.eventhough the phone is not working for a long time there is no decrease in the bill also.Please do the needful
Yours sincerely
Shalom building near New Busstand
Male ImageMr. K M VARKEY Says Aug 16, 2013

my land no 0481 2544032 is dead since March I gave complaint sde akm on 18/06/13 by hand and by re post on12/07/13,to pro by hand on 30/07/13 and dgm on 5/08/13. Till phone dead. No phone bill pending.
Male ImageMr. Murali nair Says Aug 13, 2013

Dear Sir,

We are still waiting for your bill for the month of July.
we have registered as online and getting the bills through online and settled by the same way before.

Our TEL NO:02311442 and account number:9033250971

Also we are waiting for the bill of Internet for yearly.

Please do the needful

Murali Nair
Male ImageMr. vinil Says Aug 12, 2013

my lad line 04812472993 is not working last two month. ten time compliant given to the local exchange, but no response. the bill is coming up to date please take necessary action
Male ImageMr. babuarj Says Jul 28, 2013

i am a customer of Podimattom in parathode panchayat under Kanjirappally.My land line number is 04828234234.let me know the availability of BB home rural combo ULD 500 in this exchange.If not which are the rural areas in kottayam district.
Male ImageMr. PRABHAKARAN M S Says Jul 19, 2013

Iam A BSNL land line customer under velichiyani exchange area near mundakkayam,. My land number:04828270119 is in disorder from two months. I already informed this problem many times before telephone exchange .But unfortunately the problem did not properly solved by the authorities so far ..So kindly do the needful.
yours faithfully
mobile 9447384811
Male ImageMr. Mohandas Says Jul 19, 2013

From last one and half month my landline connection is out of service.I have laungh a complaint form the day the phone is dead.My landline number is 04812416193(karukachal).As i am a NRI,there is nobody to come and raise an issue for the above problem.So hope you will take an immediate action,thanks...
Male ImageMr. KM VARKEY Says Jul 16, 2013

0481 2544032 not working since March and I given writen complaint on 18/6/13 There is no respones so take necessary action and give feedback to 9447480164 thank you
Male ImageMr. K M VARKEY Says Jul 16, 2013

048! 2544032 dead since March. I given writen complaint on 18/6/13 to sde akm, but till phone dead please take necessary action and give feedback to9447480164 thank you
Male ImageMr. km varkey Says Jul 16, 2013

phone dead since March 2013. I given writen complaint on 18/06/13to SDE Ayarkunnam no action taken till now. Please take sutable action and make live phone thank you
Male ImageMr. joseph mathew Says Jul 12, 2013

There is a fault in my land line 04812712836, which is not working for a month.
I am paying my phone bill.
please rectify the fault immediately, other wise I want the compensation
joseph mathew
kurumulloor p.o
Male ImageMr. nithin Says Jul 07, 2013

my BSNL mithram has got one problem. now i hav -0.62 balance, but when i call two someone the reply is you have insufficient balance to call wot i do sir please help me...................i tried many time to call to the customer care officer, but no way ..so please giv me the currect number...thats all/..
Female ImageMs. chandrika Says Jul 05, 2013

Dear sir, very very poor service from BSNL ..I requested several times , but no action. many times i telephoned to the tehncian directly . after three weeks, yesterday I said to the technician we are going to disconnect he replied " we never mind it, there are a number of applications for new connections ".
Male ImageMr. roy Says Jul 03, 2013

dear sir,
my telephone number 04812423678 has been in complaint for three weeks i have already paid one year subscribtion my mobile number 9497224169 so please solve my problem as early as possible
Male ImageMr. manju Says Jun 26, 2013

My broadband connection is very poor. Please do the needful. I am really upset and cannot do my work properly. I appreciate if you do it at the earliest.
Male ImageMr. UMESH THOMAS Says Jun 26, 2013

Male ImageMr. Rema Sasi Says Jun 25, 2013

My land phone is not working
Male ImageMr. Sebastian T M Says Jun 22, 2013

Our land phone (No. 0481-2442858) is not working for the last one month. We have registered complaints many times to the concerned office, but no action taken till the date. So please do the needful at the earliest.
Female ImageMs. Meenu Elizabeth Mathew Says Jun 18, 2013

Sir,My land phone is not working for the last one month.So many complaints are register in the ponthenpuzha exchange.Their are not taking action.My phone number is 04828-246960.sir please take immediate action..
Female ImageMs. Jayasree Menon Says Jun 17, 2013

Dear Sir,

My land line No 04829253574 is not working, made complinet may ties at Peruva exchange, but got the answer ther is no techanicans to attend the complaint.Now please advice me what I have to do.It is more than one month we are following with thi complaint.
my e-mail : mdm567@gmail.com
Male ImageMr. NIDHIN Says Jun 14, 2013

Male ImageMr. George v v Says Jun 14, 2013

My land phone (04822 277645) ID dead for the last 50 days. I have requested to correct it in person to JTO and registered it through 198 (docket no 18574331881), but in vain. Kindly do something sir.
George v v
Thidanad po
Mob 9539773048/8547067645
Female ImageMs. MABLE POTHAN Says Jun 06, 2013



Male ImageMr. Kurian Thomas Says Jun 04, 2013

My telephone number is 2302518. it is not working for the last one week. i complaint several times, but no reply. kindly take this as my written complaint to your office.
Female ImageMs. Chinnamma Varkey Says May 25, 2013

my phone 04822232221 is dead since last month so many complaints register, in kuruvillangad ex. They are not taking any action . So beg you pls. Take up this issue.
Male ImageMr. Philip jacob Says May 12, 2013

My landline and broadband services is out of order from may 1st 2012. Land line telephone number is 04828248363. I raised complaints in several times in manimala exchange. No action taken. Please take necessary action.
Male ImageMr. RAJEEV V R Says May 09, 2013

i have activated GPRS14 on my BSNL mobile number 8281864168, but whenever I open internet "service not available" message appears on the display. will you please send me GPRS settings suitable for NOKIA 2700 classic.Now I am using BSNL SOUTH as my default config. sett. and BSNL WAP as preferred access pt.
peruvanthanam po
pin 685532
Male ImageMr. anandavally hariharan Says May 07, 2013

Dear Sir,
My land phone is not working for the last five days even after my complaint to the concerned office,my number is 0481-2473466.Pls do the needful at the earliest.

anandavally hariharan
Male ImageMr. Ranjan,N.R.MOTORS Says May 02, 2013

We have not received the bill in respect of our cug connection 9495575400,76400,77400,78400,79400.Only a message over phone is received .Kindly do the needful enabling me for the timely settlement of the amount.At least you can send it by mail.It may also be noted that even after repeated attempts nobody attends the phone 0481-2560410.Then how the customers will be cared.
Male ImageMr. RAJKUMAR.G Says Mar 30, 2013

Dear sir

Very poor ,pathetic service from you……………

I Req frequently for your service. my compl no :18324184352 you can check my complaint exist your history more than one month above. Even though your bill is coming up-to-date. We have nothing more to say ,this situation is very pathetic. First I req service then billing..
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