sir, iam binu mathew . from chengannur venmoney. my internet connection always problem. internet speed is very poor some weeks. some times no internet connection. five times i go to our bsnl exchange kollakadavu. but have a time. the officers tell for excuses. sir please take action immediately. my brodband no: 0479 2354677 faithfully binu mathew .
We are not getting the phone bills from May 2015. The complaint has been already lodged to Aroor BSNL office. Kindly arrange to send us the original bills immediately to Subik International , X/561, Eramalloor PO 688537, Alleppey Dist. - telephone 0478 2879031.
I had registered a complaint with you that my landline number 0479 2427371 has heavy disturbance and that the broad band attached is also not working properly. The complaint No. Is 114250292602 dated 10. 10. 2015. I have waited few days and since the telephone had not been working, again I booked a complaint for which I did not get any message; perhaps the booking was not completed. Anyhow, I called your office and a reply that your server has problem. Meanwhile, the technicians came, dug pits and on inquiry informed that some more line in the line is not working and they are working on it. Again my problem was not solved.complaint is phone cannot be used and the bell (in the set) is also stopped. Dial tone is there, but no communication can be made. Similarly the broadband is working, but the speed has reduced. Since I have already my complaint pending the system is not accepting fresh booking.
Sir due to non payment of bill in time, my landline and broadband connections are disconnected. But even though I had paid my bill amount of Rs. 2758/- through net banking at sbt online on 25/09/2015, my connection has not been reconnected till this time. I request you to do the needful to get me the connection at the earliest.
My BSNL broad band line has no internet access fro nine pm 26/09/2015 Phone connection is working. Phone number 04772239846.
Phone number 0479-2325798. Is complaint on 18-09-15 and complaint report on 19-09-15 at chennitala exchange JTO Manoj kumar, but not take action our complaint. It is therefore request our complaint will take necessary action please.
Sir, i have submitted my complaint to the commercial officer, haripod on 10/09/2015 and 16/09/2015 about my excess bill and the bill was having some numbers which was not called by me. It was submitted the office on the advise of customer care service. Kindly do the needful. The copy of the complaint follows.
Plan ChangeBharat Sanchar Nigam Ltd in Karakkad Alappuzha branchCustomer ID: 4021883224Phone Number: 0091 4792424306To:The BSNLCustomer careChengannur Alappuzha. Subject: Request for bill every two months interval. We had disconnected our internet connection on 28. 03. 2015 from my house. But still we are receiving the bill at every month interval. Normally we have received the bill once in month during the connection period. Now we disconnected the service, so we request you to send the bill every two months hereafter as requested earlier. On April first week 2015, already one letter has been submitted in this regard. Then two months we have received two bills at every month interval. So, we kindly request you once again to arrange to receive the bill every two months interval to proceed further please. NOW Active PLAN GENERAL FMC 120 RURALFixed monthly charges for the plan ID 700446Thanks Shilaja Bab .
Sir/Madam, My Wimax connection is not working for last few months. It is intermittent in nature due to improper installation of hardware. I have lodged complaints many times, but not yet rectified properly. And, I am paying the bill regularly without fail. Request you to take immediate actionAcct No- 514883630 Alappuzha.
Sir, We had given a request for shifting of our telephone connection with number, 04792456172, at chengannur BSNL office on 30th of April 2015. Still now we did not get any reply from concerned section. We had visited the office many times and they were told that by issuing the order for shifting, their duty is over. We need some urgent action. Otherwise we may need to discontinuing Bsnl connectionRegrds.
My landline number 0479 231052 having a broad band combo plan. We approached the BSNL)Mannar Exchange) to change location of the underground telephone cable. Numbers of complaints made on land line as well as on telephonic talking. Even no body attended the complains properly. The officer (not mentioning his name here) making excuses, but not handled the complain. As per them there is no telephone cable in the BSNL exchange and the customer (We) should buy it from outside market. Recently we made complaint (SR
Landline complaintDear Sir, My Landline is not working since 10/10/2014. I humbly request you to rectify this problem on urgent basis to get the phone connection immediately please. Bharat Sanchar Nigam Ltd in Karakkad Alappuzha branchCustomer ID: 4014212361Phone Number: 0091 9497328196Thanks and RegardsSheelaReplyUp0Down0Today 9:17am.
My broadband internet and landline phone is not working in last ten days. I am registerd my complaint through 198, nobody attend the complaint yet my landline phone number 04792422014 kindly do the necessary at the earliest.
My phone number is 0478-2811874 and it is dead last three months and complaint raised several times. But no action until now and rent paying on time. Please do the needful as soon as possible.
My house landline phone is not working last many months and after many complaints still no action on that. Please do act on itCustomer Name is Tomy M JLand phone No: 0478-2811874Exchange: Cherthala Town.
My landline and broadband(phone number 0479 -2344043)is not working from still last six days. I have already register a complaint and also so many time complaint directly to the MAVELIKARA BSNL. But until now they are not trying to fix the problem. Today I directly complaint the Mavelikara BSNL divisional Engineer, but not take any action.
My Landline and Internet are not working since 10/10/2014. I humbly request you to rectify this problem on urgent basis to get the broadband connection immediately please. Bharat Sanchar Nigam Ltd in Karakkad Alappuzha branch
Customer ID: 4021883224
Phone Number: 0091 4792424306
Thanks and Regards
Our land phone number 04792311374 is not working properly for nearly a month, even after the instrument got it repaired by BSNL Mannar. Presently my aged mother (75 years) lonely stays there. Kindly inform BSNL Mannar to kindly repair the same as soon as possible. Thanking you in advance for your immediate action please.
Kindly take note the complaint at your early possible time sir, our internet connection not working more than a week, its very urgent for study purposes and abroad communication. So hoping to take needful things.
Thanks in advance for your cooperation.
Tel- 477 2242815.
i am hussain rawther. My landline number is 0479-2386640. From morethan two months our landphone is not working. I had complained many times to our nearest exchange(nooranad),but till now no response. I am requesting you kindly solve our problem as soon as possibls.
Dear sir, My land phone (0479 2329296)and internet (wifi monthly 500 rupees plan) are not working from the last one month. several times we complained kurathikadu BSNL office, its coming under mavelikara, they came and did something. they said once the landphone comes they will replace the phone and regarding the internet speed its not their problem its from alapuzha mistake. could you please check and kindly do the necessary arrangements asap.
I had registered a complaint on 23rd October 2013,for my own telephone 0478-2563421 location near Parayakkad Service Bank, Nalukulangara-Kuthiyathode-Alleppey District.
Many times I had called, but till no response from anybody side, kindly please investigate this matter urgently and sort it out my issue.
since 1st August 2013 the land connection (0478 - 2811649/Joji Augustine- 9995617128)is not working .i have complained so many times.i paid of rupees 565/- on 23 September 2013.on October 1st week they replaced a new phone .but the next day onwards that phone is also not working.please do the needful.
sir, my land line number is 0478 2875694. the last two week my phone is dead. i already register a complaint to 198 and get a docket no 19583831632, but still the phone is not working. this telephone is used by my father he is now eighty one old man. so we are very suffering. please take an immediate action.
My phone number is 0478-2820527 which is not working past two months,we informed in cherthala exchange several times.non of them can take proper action on this.please do the needful as soon as possible,if not disconnect please.
MY phone number 0479 2382395 NOT WORKING/VERY MUCH NOISY WHILE PICK UP. COMPLAINT HAS BEEN MADE SEVERAL TIME. NO RESPONSE/SUITABLE SOLUTIONS FROM BSNL NOORANAD. IF YOU CAN DO ANY THING ON THIS ISSUE. PLEASE DO THE NEEDFUL. THANKS AND BEST REGARDS
Landline Alleppey 0477-2263448 is not working for than a month now. Complaint lodged is pending till date. Nobody cares about the complaint. Many repeated requests and personal contacts made with customer service aentre alleppey and ATO in vain.
What is the next alternative method of escalating my complaint and to solve the issue. Rather i think better to surrender the telephone connection.
My land phone number is 04792386117, the phone is dead (voice not clear) for past two months above.We have made complaint through auto system and direct to BSNL palamel exchange in several times.But no official can attend my complaint till date.So you are requsted to take necessary action to rectify the telephone problem.
Thanks/ Regards, Vibhakarakurup.R Kudassanad.
My phone number Is 04772237511 ,the same is dead for past 20 days. We have made complaint through automatic system several time, but nobody is responding. please advise what to do this problem rectified. Awaiting to hear from you. Thanks and rgds sisir Palace hotel opp boat jetty alappuzha
Alleppey Tel No 2235842 is not working since last one moth. I will appreciate your good office if you do needful to make the line live Many occassion the line goes off . and the temeprory service only make the line working. I request you to do something permanent solution.
My landline and broad band connection (0479 2379471)is not working properly for the last one and half months. Several times I have complained the same to chunakara exchange and we have not received any response from them as on date. Is there any body in BSNL who can take action to attend the problem at the earliest. Or kindly convey the message so that we can disconnect the connection.
Dear Sir / Madam,
Since last few days my land phone and broadband connection is not working. We have already registered a complaint.I request you to do the needful at the earliest.
My Landline Number - 0479 2341951
Location - Mavelikara
Thanks and Regards,
My telephone number 04792308650 with internet connection. Last two months we are getting some additional charges which named HUNGAMA CHARGES. Please do a investigation and find a solution to retuen the excess money we deposited. Otherwise we may forced to cancell the net as well telephone connection. More than 16 years we having the same line.
Thanks and Regards
Sir i am chinnumol from karthikapply.Before two months i am applied for mobile number portability(from idea to BSNL)but it doesnot activate.Again June 22 request given to idea and it will expired on 10\7\2013.My BSNL SIM no 8991729093484437352.But still it doesnot activate as BSNL.so kindly help me to activate my BSNL service. Thanking You
My phone number is 04792370988 ,the same is not working since May 13. I have made a complaint through automatic system. I have personally complaint to Thamarakkulam and Charumoode exchanges.But no action has taken.Then I have lodged a written complaint on 29 June 13 to Exchanges Thamarakkulam and Charumoode, Kayamkulam and SDE Alappuzha, but no action has taken so far. I am paying BSNL monthly rent regularly even my telephone is not functioning.So you are requested to take necessary action to rectify the telephone and also to rebate the dues.
I am a customer of BSNL for the past 12 years. These days your service is getting really horrible. I couldn't used my land phone for the last six months. I had complained a lot of times. Sometimes your peoples will and do something, but again it will be again complaint within the same same day itself. Last time I had complained through your complaint portal(ID- 18916593612)on 28-06-13. My number is 0478 2533518.
My phone number is 04792371499,we need to transfer this phone to my new house.I already gave an application for this three months before, but there is no response. Yesterday one person came from BSNL and told, I have to pay some money for cable.Please advise what to do for this.Thanking&Regards Reshmy Arun Ambivilayil ,chathiyara Thamarakulam, Alappuzha.
MITHRAM PLAN .from BSNL Alapuzha. Number is 8281887636 .Paid Rs.135/-Validity is upto 14.06.2013. Now I am in Chennai. From Chennai I am not able to contact any body using this number. This number is not working at present in Chennai.While I was in Alapuzha this number was working properly. Can I make call from this number from Chennai
My phone number Is 04772252790, the same is dead for past 20 days. We have made complaint through automatic system several time, but nobody is responding. please advise what to do this problem rectified.
Awaiting to hear from you.
Thanks and rgd's
Palace ward, alappuzha