BSNL Gujarat Customer Care Information & Exploration

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Telephone Exchange Building, Near Passport Office, Gulbai Tekra, Gujarat, Ahmedabad,

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BSNL Gujarat Exploration

BSNL stands for Bharat sanchar nigam limited. It is a Telecom company having headquarters in Delhi. It was established by government of India in 19th century and incorporated in 2000, which offers telecom products such as fixed line and Mobile telephony, internet services, digital television, IPTV etc. R.K. Upadhyay is the current chairman and managing director of the company. The company also develop IRA ICON tablet. The tablet has 4GB internal memory and 32GB expendable. The company provide service in different city, some service provided by BSNL are UAN Service, VPN Services, Televoting Services, Televoting Services, VPN Services (Over BB,CDMA/3G), Phone Plus Services, Managed Services etc.

Contact Persons of BSNL Gujarat

For the further details and quick response of the BSNL Gujarat, the users can contact the below mentioned officers including as:
Kum H C Rawal: 26562222:
Shri R P Meena: 26602929:
Shri P B Modi: 27557755:
H R Gandhi: 27455599:
M.K.JANI: 22801500:
Smt. R.N.PATEL: 25502222:
D D PARMAR: 25433200:

Toll Free Numbers of BSNL Gujarat

For the convenience of the subscribers of BSNL Gujarat, there are number of service numbers which are free of cost includes as:
Kisan Call Center: 1551
Police: 100
Fire: 101
Ambulance: 102
Billing complaint center: 166 / 1660-69
Trunk booking: 1580
Trunk assistance: 1581
Changed number announcement (English): 1952
Changed number announcement (in case of shift): 1954
Sancharnet Internet Help desk service: 1957

Head Office Of BSNL Gujarat

In order to get connected with the head office of the BSNL Gujarat, the subscribers can visit the address including as:
Bharat Sanchar Nigam Limited
O/o. Chief General Manager,
Gujarat Telecom Circle,
Telephone Bhavan, 7th Floor,
Ahmedabad - 380 006
Gujarat (INDIA)

Registered Office of BSNL Gujarat

The subscribers can also visit the registered office of the BSNL Gujarat which is located at the below mentioned address includes as:
Bharat Sanchar Bhavan
Harish Chandra Mathur Lane
Janpath, New Delhi-110 001
Corporate identity Number
(CIN): U74899DL2000GOI107739

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BSNL Gujarat User Queries

Customer care male
Bharat N PatelOct 25, 2016

I am from palgam surat. My landline phone number 2840201 is closed since more than one month. And i have no exchange number So please do needful in this regard.

BSNL Gujarat Customer Service Care Phone Number 292775
Ransingh Bedwal Ranjitsingh BedwalOct 20, 2016


Customer care male
Subash Chandra BiswalSep 08, 2016

Landline phone No. 02602642941 is not working since last three(3) months.

Customer care female
Mudra OzaMay 24, 2016

My BSNL Mobile network has gone since morning. My number is 9408927130. Request you to do the needful. Regards, .

BSNL Gujarat Customer Service Care Phone Number 256821
Vikaramsinh ThakorMar 06, 2016

Dear sir,
my bsna landine number 02762248856 is last 3month dead. Please repair my ladnline phone.

BSNL Gujarat Customer Service Care Phone Number 256771
079-23227417Mar 05, 2016

I need details of bills raised for my landline number (079 - 23227417) at GandhiNagar, Gujarat from 1st April, 2015 to 28th February, 2016. please Provide at the earliest.

BSNL Gujarat Customer Service Care Phone Number 247553
Pavan SharmaDec 10, 2015

Namaskar, We have made complaints against our phone No: 0261-2221241 on 1500 and 1800 3451500 since past three days, but the same has not been resolved. We have even today made a complaint on both the numbers - we have got complaint number from one of them - it is 1028287525. Request look into the same. RegardsPavan.

BSNL Gujarat Customer Service Care Phone Number 247526
Randhir Kumar ChoudharyDec 10, 2015

Dear sir, I am prompt customer of BSNL and my request is that I am not getting my Monthly Bill at my Registered Mail ID. Request to send bill on my mail ID also as well as hard copy by post. My Mail ID is -- randhir. I am getting bill on my residential address, but I request please mail to me on my Mail ID also as informed. My LL No- 0265- 2712948. My Res address: House No- A-101, Nandishwar Housing Complex, L and T Colony, Near Nandanvan Society, New Sama Road. Vadodara- 390008, Gujarat Please do the needful. ASAP requestRegards, Randhir Kumar Choudhary .

BSNL Gujarat Customer Service Care Phone Number 245732
U V RaoNov 24, 2015

My BSNL number 9428442126Since 15 days on wards incoming facility stopped, now it is not availableWhy it was happened. Please. Give me feedback and activate my in coming facility. My jamNagar contact number 7043349108.

BSNL Gujarat Customer Service Care Phone Number 245266
Shailesh KansaraNov 19, 2015

NIGHT CALLS ARE FREE BUT CHARGED IN BILLMy Landline No is 02637-256235. I have opted Annual Plan 3729 from BSNL and paid the money in advance. Recently BSNL has come with a scheme for free Night Calling between 9:00 pm to 7:am. Unfortunately I am charged even though the facility is totally free. On inquiring at Navsari BSNL Office, we have received answers from BSNL employees which are as under Answer Plan money is paid in advance so not eligible for the scheme Answer Plan is available only if we pay rupees 220 monthly rent Answer Scheme is now cancelled and there will be no free calls. We then complain on Customer Care No 1500. They said there are no night calls registered in your bill and all bills are day calls. We told we have taken detail bill by paying rupees 25 and all calls charged are for Night Calls. They told they will not be able to help. I do not know where now to register the complain as none of the BSNL offices are prepared to answer the querry.

BSNL Gujarat Customer Service Care Phone Number 240809
Tushar L DaveOct 04, 2015

My prepaid mobile 9429412297 facility suddenly stopped despite having balance in the card. I am having this card since long and had LL no 0278-2211715. Presently I am working at Junagadh and having LL no 0285-2650195. I had enquired through one of my friend at BhavNagar, who enquired at your office, and I had submitted fresh KYC for the purpose, but they asked for submission of old KYC )as on 31. 03. 11 or before), which is not posible. Kindly resolve the issue immediately.

Customer care male
Bhavans School VadodaraSep 30, 2015

Phone Number 0265-2635032 is not working since last four Days.

BSNL Gujarat Customer Service Care Phone Number 233129
Oommen KuruvillaJul 24, 2015

My land line is not working since last five weeks, I have even raised a complaint with docut no 1025268050. My last complaint was registered on 13th July 2015. I am attaching the details of my telephone number with STD code 0260-2373540. Please take this matter into your notice as I am going to raise a complaint in Consumer court against this matter. Awaiting for your response.

BSNL Gujarat Customer Service Care Phone Number 231251
Gaurang ShahJun 28, 2015

Phone No. 0260 2370700 : Not working since around two yearsPhone No. 0260 2370725 : Not properly working since one yearInspite of several complaints to our area (Pardi) office and online complaint the problem is still not solved. Hope this platform will help us. Thanks.

BSNL Gujarat Customer Service Care Phone Number 229548
Jay MavaniJun 03, 2015

I subscribe night plan of 46, but MB how to show i am calling customer care always says system is slow and wrong information to me and 700mb is use, but 200rs around my rupees cut what is my fault i am telling more and more time phone, but not responsible your BSNL services please refund my rupeesMy Mobile No:9426173650.

BSNL Gujarat Customer Service Care Phone Number 228042
Bharat PadiaMay 13, 2015

I am having a Land line connection with Broadband since last 10-15 day my said telephone is dead i already lodged complaint on 198 and on 1500 and also contacted several times on phone, but till today my complaint has not be resolved you are requested to do needful please. My phone number 0260-2402461 and complaint number is 1023634406 due to poor service many people has surrender land line phone.

Customer care male
Kirtikumar Muljibhai ShroffOct 31, 2014

My Phone number 02717-234152 has been closed and the instrument received by your department on 15.04.2014 vide OB number is 8010840189 dated 15.4.2014. The deposit amount RS 1625 to be received by me within two months. The Vastrapur BSNL office has submitted with RE 0002623282 on date 02/06/2014 to Navarangpura BSNL Office. But till date 31/10/2014 i have not received my Deposit?

Customer care female
Tanvi PatelOct 29, 2014

My number is 9427112754 of Gujarat. At present, I came at Kerala and number is not working. Display message as not registered. Not able to used the service as your slogan "One Number, One Nation". Is it true? Kindly give solution as early as to utilise your wide broadcasting network.

Customer care male
Dakshesh DesaiOct 15, 2014

We are using the number 02602370725, which is out of order since last one year and the number 02602370700 is dead almost since one and half year. Some times Internet gets working on 02602370725, but it disconnected many times in a day. We have made many complaints in our area's BSNL Killa Pardi office, but no one takes care of our Complaints. Now we are very disappointed, because of the BSNL service. We are trying to contact to Mr. Gulalbhai, who is main officer, but he never gets in office. We have tried to contact him on his mobile number 9427112110, but he never picks up our phone.
Hope you will take action as a responsible person and start our both lines.
Thanks with regards
Navgrah Fastners Private Limited.

Customer care male
Suresh BhaiSep 26, 2014

Sir, My mobile number 9429815023 is in gujarat circle. Sir, presently i temporally staying in Rajasthan. I cannot recharge my mobile online. When i recharge top up with rupees 30, i do not get talk time. Kindly help me.

Customer care male
Vishal BihaniOct 24, 2013

I recharged my prepaid mobile number 9426465128 online on 22/10/2013 of rupees 300.00, but the amount is not added to my mobile number and the amount has been debited to my credit card as "BSNL Payments". Kindly credit my amount to my mobile number and acknowledge for the same. My Credit Card number ending with 9162 has been debited.

Customer care male
gaurav singhOct 14, 2013

Hello sir
My recharge not done instead this message came
Kindly look in this and do nessesory action.
Sales Transaction for Mobile Number 9408329562 could not be processed. Please contact Customer Care for further assistance in the matter. reference number.88895613638

Customer care male
MRUGESH SHAHOct 12, 2013

My land line connection number is 02642 230350 at Bharuch, Gujarat

Since last six months most of the time it remains dead/having problem of hearing.

Many complaints registered. After attending complaints phone connection becomes out of order within a week.

Thus I can not utilize advance payment scheme.

I am planning to take broadband connection, but if the conditions remains same, I will review to discontinue connection.

Customer care male
Sanjay NOct 03, 2013

I purchased new 3g data card in September ending
i got 1gb 3g internet uses for one month
but not getting 3g access even in Ahmedabad mega city
there is no seep of 3g or symbol of 3g connectivity in my mobile Spice Mi350n (3g supported)
cust care no 1503 always bussy ... "try after some time"

Customer care male
Jeyaraj TSep 28, 2013

My mobile number.9427642226. I have rechargedd with STV_896 through online ICICI Netbanking. Transaction No.66669453431. There was no clear description on the portal. After recharging, I came to know that the package is for Local BSNL to BSNL for 90 days. Since my usage is of STD nature, this package is not useful to me. Is there any possibility to reverse the amount to normal TOPUP?

Customer care male
Minaben Kamleshkumar ShahSep 24, 2013

Dear Sir my BSNL land line no 0261-2259973 and customer ID 1014019104 is not working most of time and when the service man comes he do the setting and again the land line not works and i wanted to change my wire so please check and solve my problem i hope it would be done as fast as possible so please see to it

Customer care male
Atul dhameliaSep 20, 2013

Hi, My BSNL land line number is 0261-2270665.loketed at surat dindoli area.this is school's number. school run upto 12 class. phone is dead from month of June-2012.this period is one and 1/2 year. we complaint many time to regional office udhna, surat.then complaint to s.d, D.g.m.and G.M. of market office,surat.they all told every time clear within one week, but till today my phone is dead. we face lots of problem from d.e.o. office, parents and other offices too for our dead phone. so take care about 9824540836

Customer care male
Pravin ChauhanSep 20, 2013

My mobile did not recharge. mobile number.9428104396. I had recharged with Rs.200/- on 19/9/2013 night through my Kotak Bank account-online. However, till this time, it is not recharged. The Bank transaction ID reference number.0062628412. Please get my Mobile recharged.

Pravin Chauhan

Customer care female
Hirna MankadSep 13, 2013

I have made recharge of rupees 400 with slots of 200-200 using BSNL portal online..but after submitting netbanking detials i got message screen with error description..400 got debited from my account and i ddnt get the recharge...this happend same on next day too when i tried for 100 rs.
Please do the i lost 500 rupees and ddnt get balance neither got money back...

cell no 9409255865

Customer care male
PrashantSep 11, 2013

I have done my mobile portability from Reliance CDMA to BSNL 3G. I have requested on 3rd of September. my mobile number that i port is 9327000273. i want to know when this number will be port to BSNL? i have submitted my all required information at naranpura exchange. please let me know the days need to transfter the no?

Customer care male
YS ThakurSep 08, 2013

Dear sir I am getting unwanted call from company which always disturbed me the no from where ring is coming : 911400862029,911400862034 future I should not get any call from this series no.Thank you.

My mo number is :9427840348

Customer care male
LiladharSep 05, 2013

From last three day I have not received SMS and message from 1503 is always busy.
How can we solve our problem, is there any other facility to complaints.
My mobile is 9428065969

Customer care male
Prahladbhai PatelSep 04, 2013

Sir, Have a nice day. It is to inform that regarding complain of my land line phone number-02765-225182 at visNagar so long back (i.e.above 15 days ago)& reminder also has been done on date 31/08/2013,But till to day nothing has been done from your departments.My above land line is still out of order. Do needful in the matter as earliest,otherwise I will not pay the bill amount of dead period.

Customer care female
JyotiSep 04, 2013

Recharged with 574/- five days before for unlimited std calls, but now it says unsufficient funds.

kindly revert back my amount or give the unlimited plan for 30 days. I hardly managed to get rupees 574 for recharge.
Mob: 9408442714

Customer care male
Prahladbhai Manilal PatelSep 03, 2013

Have a nice day.
It is to inform that regarding complain of my land line phone number-02765-225182 at visNagar so long back (i.e.above 15 days ago)& reminder also has been done on date 31/08/2013,But till to day nothing has been done from your departments.My above land line is still out of order.
Do needful in the matter as earliest,otherwise I will not pay the bill amount of dead period.

Customer care male
Prahladbhai PatelSep 02, 2013

My landline phone number.02765225182 having a broad band internet connection.My above services are out of order since last 15 days.For that I have complain to my VisNagar Telecom office by telephonic massage before 12 days ago and secondly I comlpain two days before.But till today there is NIL progreee.
Please do needful as early as possible.
Further it is to inform that due to not receving reparing services from your self shell not pay the amount of last 12 days.
Prahladbhai Manilal Patel
28,Tirupati Bunglow-II,Thalota Road.ViaNagar,Dist-Mehsana

Customer care male
Pragnesh PatelSep 02, 2013


Jay Hind,

I like to inform you that i am unable to dial customer care number. i have five connection of BSNL operator.

I want to like register for DND service and 10/- paisa minute offer.

Pragnesh Patel

Customer care male

I do not pay my landline phone number.2652888051 for the month of July and August'13,i pay my phone bill through duplicate bill by cheque on 23/08/2013.Our Internet not working and message shown in our computer "bill not Pay".
Kindly activate our Internet broadband service as early as possible.

Customer care male
Umangkumar shahAug 24, 2013

I have BSNL 3G GSM SIM card form gujarat circle.
I have Working Internet plans on my no 9429744129.
I am using this number in Hyderabad,Andhra Paradesh.
I am facing a Internet Connectivity Problem.
And please give me gujarat customer care working number.

Customer care male
RahulAug 16, 2013

Dear sir my mobile number-9429027612 i hve problm in my net from the day i took the SIM i hve complaint many a time, but nothing happnd and frmvpast five days my net is not oly wrkng it show me the net symbol in my cell, but the net doesnt not catch signal so please help me i 'm using Samsung galaxy tab p-1000 sir none of your customer care phne number is usng when it call it automatically cuts so please help me plz

Customer care male
RAJIV KUMARAug 16, 2013

I have rechargedd my Internate connection with you for 90 day validity of three GB. My 3G number is 9428553857, but note that I have not access my Inetrnet to till date. Many time tried, but every time access denied and given massg. your subscription have not matched or. etc. I am asking access in gujarat at Adipur (Kutch) along with roaming facility. please look in to mater on top priority.

Customer care male
Mr Nagin ChaudhariAug 09, 2013

Dear BSNL Member,

My mobile number is constantly getting rupees tenreduced from its main balance every 1-2 weeks..

It has been nearly two months and I have lost much of my balance in the same..

There are no services on the number ,so that any of the balance could be cut off without any use of it..

My mobile number is +91 9426858737..

I hope for a reply from you as soon as possible.

Customer care female
Rachana SinghAug 08, 2013

I am living in New C.G Road chandkheda Ahmadabad. My land line number is 079-23290805.I am facing issue in broadband since two month.My Broadband speed to slow.Solve my problem as soon as possible otherwise I will deactivate my service.

Customer care male
vinitAug 05, 2013

I have rechargedd my account with 100/-rs twice, but failed and didn't get my money back.
my transaction IDs are-
TXT2907201346388 and TXT2807201331569
my mobile number is 9067432884.
Please do take the necessary action regarding the same.
thank you

Customer care male

My BSNL cell number is 9427476133 which was refill of rupees 50/- on dated 30 July 2013 thou HDFC netbanking the amount has been debit, but till today refil amount is nor received or not refund is settle. the details of narration number is 730203049 refrence number is 730203049 so may please be needful to your end.
Thanking you,

Customer care male
Mihir MehtaJul 31, 2013

I am Mihir Mehta,my post paid number is 9426505050,My number is from Gujarat - Ahmedabad. Presently I am in Delhi. I am not able to access my Internet since last three days.It is very essential for me,looking to my job.please do the needful at the earliest. you can contact or message on my wife's mobile in Ahmedabad - 9426089878. Thanks.

Customer care male
Harnil PandyaJul 26, 2013

It seems that BSNL doesn't care about its customer as customer service for given numbers is all stopped from last 15 days. Customers are keep on complaining, but whom to contact in case of any question. I have been called 500 times in last 15 days, but still damn CS lines are not working. I have already been sent an email to PG officer, but still haven't got any response for the same. I think I would end up using BSNL services and never opt for it nor recommend to anyone. I am really frustated with BSNL connection. How the contries biggest telecom giant can be this careless about its CS.

Customer care male
SaurabhJul 26, 2013

Dear Team,

My simcard's validity has been finished hence the outgoing facility of my no.(9427716571) us barred, kindly let me know how to increase validity of my phone, i am not even being able to make a call to customer care from this no.
Plz reply as soon as possible.

Saurabh Shukla

Customer care male
dipak patvaMar 28, 2013

Dear Sir,
My Land line number is 079 26639944 and Customer ID - 1019716303
Today I have opened BSNL site and see that Billing address shown different and new address shown improper and incorrect.
My request is to correct new address as per given details at the time of shifting.
And Billing address and communication address must be remain common.
For your ready ref. once again I give below mentioned my correct address.

Dipak Jamnadas Patva
201, Vasupujya Luxa,
Nr. Thakor Park Society,
Nr. Parvati Park Flats,
FatehNagar, Paldi ,
Ahmedabad 380007

M - 99099 10956