BSNL Bhubaneswar Customer Care Information & Exploration



18001801503 / 0674- 2540000
Kanan Vihar, Chandrasekharpur Bhubaneshwar, Orissa, India.cgm_or@bsnl.co.inwww.bsnl.co.inna

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BSNL Bhubaneswar Exploration


BSNL is an Indian government telecommunications company. Bharat Sanchar Nigam Limited has head quarters in New Delhi, India. BSNL was founded in 19th century and incorporated in 2000. It is the largest telephony provider of fixed line. BSNL is also provider of broadband services. Mr. Anupam shrivastava is the chairman of the BSNL. The company provide different type of service which include EPABX Tariff, CENTREX Facilities, CENTREX Tariff, Audio and Video Confrencing, Universal ITC-Overview and Tariff, UAN Service, Toll Free Numbers and Services, VPN Services, Televoting Services, Leased Circuit (DLC), MPLS VPN, Internet Leased Line, VSAT, VPN Services (Over BB,CDMA/3G), Web Colocation, Fleet Tracking.

Official Contact Number of BSNL Bhubaneswar for General Support
Phone: 2198
Valuable Contact Number for Customer Support for Bhubaneswar Customers
Dial: 1500 (for BSNL Customers)
Valuable Contact Number for Other Customers
Phone: 1800-345-150
Valuable Contact Number for Landline and Broadband / for Mobile
Dial: 1503

Services Offered By BSNL Bhubaneswar


Being the leading telecommunication industry in India, BSNL having one of the main hub center at Bhubaneswar serving tens of thousands of people through praiseworthy servicing spirit like:
  • Basic Telephone Services
  • Mobile Phone
  • I-net
  • Web Fone
  • Telex Telegraph
  • ISDN
  • Leased Line
  • Intellegence Network
  • Web Fone
  • Internet.


Fast Facts About BSNL Bhubaneswar


  • No of Internet subscribers 17081
  • Total equipped capacity 185016
  • No of Exchanges141
  • No of villages 4355
  • No of Tel/100 subscribers 3.5
  • (II) Land Line 1345
  • No.of SDCAs seven
  • Total DEL 163259
  • Waiting Listss 2821.


Pay Online Bills Of BSNLBSNL offer quick bill options to pay bills online without any hassle. Apart from that BSNL also offer online Mobile recharge, transactions and receives feedback. To avail all these facilities fallow the link: http://portal1.bsnl.in/aspxfiles/instapay.aspx

Social Media Networking Links of Bsnl Bhubaneswar


Facebook Link of Bsnl Bhubaneswar
https://www.facebook.com/odishabsnl

Twitter Link of Bsnl Bhubaneswar
https://twitter.com/bsnlcorporate

   



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BSNL Bhubaneswar User Complaints and Issues

Customer care female
Sushree Sangita SahooNov 16, 2016

MAIN AICEL SE BSNL KO MNP KI. PAR MERE NO. KO HAR NETWORK SE CALL NAHI AA RAHI HE. JAISE KI TATA DOCOMO SE CALL KARNE SE BOLTA TA INCORRECT NO. OR PLEASE CHECK NUMBER. PLZ SOLUTION THIS PROBLEM AS POSSIBLE.

Reply
Customer care male
Golak Bihari PattanaikOct 09, 2016

Against Operator Reference No. 14230158588246 till 09. 10. 2016 the recharge has not been made though it has been initiated on 07. 10. 2016. But astonishingly you reported to paytm that recharge has been made which is not true. Please make necessary step to either recharge or refund the amount to the respective account.

Reply
Customer care female
Anjali GandharlaSep 30, 2016

Dear Sir
I want to Port my Number to Airtel. But I am not able to do it as the UPC code I am getting is starting from "C". KINDLY Remove it or do the needful so that I will be able to do the Porting. Regards
Anjali Gandharla
9437168277.

Reply
Customer care male
Pradeepta K. PatiSep 27, 2016

Dear Sir

I am speaking from a media organisation. Our BSNL land line connection number 0674-2548574 at Plot No. 403, Sahid Nagar with broadband facilities is getting out of order frequently. please Look into it urgently. Since 23. 09. 2016 we are facing this problem. Anyway I have lodged a complain in your toll free number Having complain docket number 13855639232. please Make immediate arrangements to bring our land line number In order at the earliest. Thanks.

Reply
Customer care male
Sudarsan PadhySep 19, 2016

I have a broadband connection with my land line 0674 2470052. The Phone is working, but there is no internet connection since one week. Please take necessary action. My mobile number is 9437204666.

Reply
Customer care male
Rajat Kumar PandaSep 09, 2016

I am having a BSNL land Line telephone with No. 06742564211 with Broad band facilities. The phone is out of order frequently. Kindly look in to the matter and take necessary action for a better service to me.

Reply
Customer care male
Deepak Kumar SahooSep 09, 2016

I'm from Patrapada, Bhubaneswar. 0674-2471955 and 0674-2470880 these two numbers are belongs to my Office and receiver of these two numbers are not working, so i request you to kindly replace with new one. Thanking You

Yours faithfully
Deepak Kumar Sahoo .

Reply
Customer care male
N.c. NandaJul 18, 2016

Sir, Our office land line number 0674-2544132 is dead since June, 2016. We have booked online complain on dated 03/06/2016. Since then we are running from piller to post with the request to attend the fault. "Cable is not traceable" is the reply. We have requested JE, SDO, DE Extn-III, and written letter to Dy. DMTD(City). So far nothing has happened. Request to look in to the matter.

Reply
Customer care male
Md,fishfed,bhubaneswarJul 02, 2016

FISHFED Office land line number(0674 2312770) is not working for the last two months and it is not being rectified in spite of several request. Please do the needful. Thank You. Yours faithfully,

Subal Chandra Mohanty, MD,
FISHFED, Matsya Sadan,
Cuttack Road, Bhubaneswar.

Reply
Customer care male
Madhu Suduan DashJun 19, 2016

My Home land line is 0674-2360244. I am a 78 years old and sick person )undergoing Dialysis). From last one month there is a disturbance and noise is coming in my handset. I have lodged several times telephonic complaint, , but still I have not received any response. You are requested to take necessary action at your end to resolve my complain.

Reply
Customer care male
Aditya Ranjan SamalJun 15, 2016

Sir my landline(0674-2544915) is not working since two June 2016 and i have lodged complaint through 1500. The contact person has never visited my home. Nothing has happened till date. Pse do the needful.

Reply
Customer care male
Bishnu Prasad KarJun 01, 2016

Sir
WIMAX ID OB10023264
AC/NO. 383852229
i have received mail to pay the wimax bill due on me. ALREADY I PAID THE BILL DUE ON 23/05/16. Please refer the FOLLOWING REGARDING PAYMENT
TRANSACTION ID MWMA2105160289338
RECEIPT NO. 721605210179333

PLEASE DO THE NEEDFUL THANKING YOU.

Reply
BSNL Bhubaneswar Customer Service Care Phone Number 259917
Suresh Ch MahapatraMar 30, 2016

Since 28 March 2016 morning, my landline 0674-2562606 along with broadband is dead. Though I ve register a complain with ackn. No. 13596053255, nobody is taking care of my problem. This is the third day without BSNL service. Please look after my problem. Suresh Ch Mahapatra .

Reply
BSNL Bhubaneswar Customer Service Care Phone Number 256904
IpsitaMar 07, 2016

Sir

I had applied for a new LL connection and I have been allotted the Number(0674-2371180) before one and 1/2 months back. But still date connection not done. Kindly check the status and confirm. Regards

Ipsita
9039039988.

Reply
BSNL Bhubaneswar Customer Service Care Phone Number 247434
Debashish PandaDec 09, 2015

My BSNL broadband becomes extremely slow some days even though i have taken unlimited plan. And none of the customer care numbers given in every BSNL website is working. Poor service. Poor quality net.

Reply
BSNL Bhubaneswar Customer Service Care Phone Number 242619
S C JainOct 22, 2015

My LL phone number at Bhubaneswar was 2300602, which was surrendered on 25. 06. 15. Duly filled in application was deposited vide Receipt number 25058 dt. 25. 06. 15, issued by Customer care centre, Bhubaneswar. I am yet to get refund of my Deposit made for LL phone and broadband connection. Request Refund of deposit immediately. Already four months have elapsed. S C Jain .

Reply
BSNL Bhubaneswar Customer Service Care Phone Number 239874
Mrinal SamantaSep 27, 2015

My telephone No 2433896 along with broad band remains out of order at least for 15 days in a month. This months it exceeded more than 20 days. Lodged complain several times through 198/1500. It took ten days to resolve and was put in place from 18th. Again went wrong from 26th. What to do with this. Received message that contact line man Iswar naik. 9438186232. It difficult to reach that gentle man, everytime unreachable. This is the reality of the telephone and broad band. On the otherhand, I had to pay the full rent and as per plan, whats this.

Reply
BSNL Bhubaneswar Customer Service Care Phone Number 235303
Sunil Chandra ParidaAug 14, 2015

Sir my telephone no. 0674-2586104 not working since 09/08/2015 (sunday) i had complained on same day (complaint no13203996902), till today my telephone not working. i have telephoned severla times till today by one pm anybody not responding this matter.

Reply
BSNL Bhubaneswar Customer Service Care Phone Number 232254
Dr. Brundabana PradhanJul 13, 2015

I am, co-ordinator it department of bjb junior college, bhubaneswar. in our it laboratory a broadband connection is there, bearing number 0674-2430946, but it is not connecting properly. so the necessary steps may kindly be taken to solve the problem.

Reply
BSNL Bhubaneswar Customer Service Care Phone Number 230333
Dr Basanta Kumar PanigrahyJun 15, 2015

I maintain Landline 06742431469 and Broadband Account 8000030331 for more than ten years and all my bills are paid by ECS regularly. Service provided for both these are very very unsatisfactory. I am terribly annoyed for frequent interruption of Broadband Network and the department people blame for erratic landline. My complaints are resolved without technical correction and I am asked to take help of Linesman Pradeep and Broadband Linesman Balaram, but availing their service is difficult, time consuming and erratic. I shall be grateful to you if you rectify your own defects and provide me with uninterrupted Landline and Broadband service failing which I shall be compelled to switch over to any other Network facility wef 01. 07. 2015.

Reply
BSNL Bhubaneswar Customer Service Care Phone Number 227148
Laxmidhar MaharanaMay 02, 2015

1. My land line No 0674 2741811 is not working for the last seven days. The hand set shows that "Check the line" 2. Broad band inter net connection is also not operational for about 16 hours a day.

Reply
BSNL Bhubaneswar Customer Service Care Phone Number 224549
Sashi Ranjan DashApr 04, 2015

Sir, My phone line 0674-2382015 is dead since 31st March 2015. The Broadband service with this phone is also not available. Lodged complain on 31/03/2015, complain number 13008486192. Till now (5. 30 PM on 04/04/2015) the problem in not resolved. We have also called Binod Pattnaik, Technician and requested as per the SMS alert received from BSNL, without any the result. Please mark the dates for deduction of service charges from monthly bills for days service not provided. Regards. Sashi Dash. Mobile(9437042015).

Reply
Customer care male
Susanta Kumar PatnaikNov 20, 2014

My landline number 0674-2311929 is out of order from 21. 10. 2014 and I had lodged complaint at local exchange on 21.10.2014 and also in web. I also lodged complaint in grievance cell bearing docket number ORS/CO/2014/1452 dated 17. 11. 2014. I had telephonically contacted all the official in operational line, but sorry to inform you that till date my landline connection has not been restored. I am regularly paying the bills well before the due date. Sir, please inform me when my landline connection will restored or if not possible please disconnect the line as i will search for alternative service provider for my requirement. Thanks, Please advise me the development in e-mail.

Reply
Customer care male
Uco BankOct 28, 2014

Our draft number is 2112118/ 275892 dated on 21.05.2014 for Rs 4015 fvg A.O (Cash) BSNL, Bhubaneswar was paid on 27.05.2014 through clg to Punjab National Bank as per our system, but BSNL has returned us the original instrument stating that the draft was returned unpaid and simultaneously disconnected our three numbers of telephones on 20.10.2014 temporarily. In total we have seven of telephones 2314901/ 2595901/ 2597811/ 2597195/ 2597934/ 2597344/ 2436910. We are paying all the current bills. We request your good office to again ascertain from your Banker PNB. Kindly do not disconnect the telephones till that date.

Reply
Customer care male
Sachidananda PatiOct 24, 2014

I have taken a 3G SIM for internet. It was working properly, but from last 15 days unable to connect. My number is 8895370672. When i used to connect the dongle, it shows only G instead of 3G and is not opening any site. It is connecting to the net, but is not opening any site. For voice call i may be contacted through 9437087642.

Reply
Customer care female
Priyanka DasOct 18, 2014

Can you please check my internet connection? Because last 20 days i had called and mail to your office to check my internet connection. My land line phone was dead last 20 days. So can you please check it as soon as possible. Otherwise i will complaint to any your higher authority.

Reply
Customer care female
Anjana RoutOct 17, 2014

I am having landline telephone since 1998. My telephone is disconnected since last four months. After several telephone and physical meet to SDO nothing is shorted out. Your customer care is not responding for complain. Please help. My telephone number is 06742594108.

Reply
Customer care female
Anjana RoutOct 17, 2014

I am having land line telephone since 1998. My telephone has been disconnecting since last four months. After several telephone and physical meet to SDO nothing is shorted out. Your customer care is not responding for complaint. Please help.

Reply
Customer care male
Dibakar MohapatraOct 14, 2014

I am Dibakar Mohapatra from Injana, Bhubaneswar. I have availed Wimax (ob 100 ten 457) which is not working for last six to seven days. It last worked on 7th October 2014. I called different people in your organization and some of them also said the problem to be with Bangalore server. Last evening one gentleman says the problem to be with the local Jaripatna exchange, but not solved yet. This happens every month.

Please do the needful for an early restoration of services.

Reply
Customer care male
Satyanarayan PattnayakAug 31, 2014

Sir,

I am satyam from gajapati. I bought a BSNL cellone topup card ( s. No 76360087077853) on 30-08-2014, i tried to recharge the card, but i got a error message that was network is busy please try later. After some time i again tried this time i got a message your voucher is pending. I made call to customer care and they informed me that BSNL server was down please try it after 11 pm. Once again i tried, but no use i got the same message. Then on next day i again contact with customer care they told me that they reset the card please try after one hour. After one hour. I tried this time i got error message this voucher is pending. I again and again contact.

Reply
Customer care male
Pradip Kumar PradhanApr 01, 2014

I want to connect a broadband connection in my local area, so i want know your rental charges or your special packages ,please mail me details my mail ID is given bellow
pradippradhan45@gmail.com or contact my cell no 09040320537.

Reply
Customer care male
MURALIDHAR SAHOONov 08, 2013

Land line Telephone number 06853-255231 having Broadband Plan-525 is out of order being cross-connected with other number 25503 since 18.10.2013. No action has been taken by BSNL authorities at Damanjodi,Dist Koraput to restore the phone in spsite of several reminders.

Reply
Customer care male
Narendra misraOct 22, 2013

Dear sir,
Inspite of giving several complaints against our broad band internet,06742548666(complain no 12197671131,121198527594).We are sorry to inform you that no action has been taken till now by your office,kindly see to the matter and expedite it and so we shall not have any inconvenience of getting internet and oblige.
Thanking you
Yours faithfully
FOR EXALT.

Reply
Customer care female
Sudhansubala MohantyOct 18, 2013

Sir,
I replaced my defunct (out of order) SIM (9437309468) today (18-10-2013)which was supposed to activated within two hours has not been activated till eight PM night after eight hours. Kindly do the needful.

Reply
Customer care male
RAM NATH KOHLIOct 18, 2013

phone number:0674 2575507 accountNo:8000017283 Cust.Id.3000017282. On 1st August,2013 I had written the following letter and the same received by your Despatch assistant and a copy was also given to the area SDO, but till date no response has been received.
"I have to bring to your knowledge that my telephone 06742575507 was out of order vide fault complaint docket No:12005408212 dtd.06.06.2013 to 02.07.2013 date on which docket was closed as per SMS received,
I request you that applicable discount in the monthly rent for the period from 06.06.2013 to 02.07.2013 may please be given in my next telephone bill. Thanking you.
Yours faithfully,
S/d, RAM Nath Kohli
Plot number 682 and 683, Aditya VIP Enclave, Appt.No:107,
Shanti Nagar, Jharpara,
Bhubaneswar-751006.

Reply
Customer care male
prafulla pandaOct 11, 2013

Dear
sir BSNL phone number.9439007355 Rs.55/- top tup online charge my account debit and Nut recharges my BSNL Mobile Phone Pleas Re found my Rs.55/-

11-Oct-2013 (11-Oct-2013) TO TRANSFER
INB BSNL Recharge BSNL_RECHARGE Paymen MSBI3132179680IGM8587167 TRANSFER TO 3199606162092 55.00

Reply
Customer care female
Mamata mishraOct 09, 2013

my BSNL number is 9438563736 in the name of Mamata Mishra.from bhubaneswar.in my no without any reason the main balance is being deducted from my account and the customre care 1530 is not reciving my call.for this i am facing a lot of problem so please go deep in it and solve it as soon as possible.

Reply
Customer care male
JAGABANDHU SAHOOOct 07, 2013

BSNL net not working properly since 15 days in our KHIMJI-K.D Sons Pvt. Ltd office.kindly do the needful at the earliest.
Our address:
KHIMJI-K.D and SONS Pvt LTD.
621,SAHEED Nagar,JANPATHA.
BHUBANESWAR.
MOB NO:9237957529
PH:0674-3017777

Reply
Customer care male
D P NandaOct 05, 2013

My landline number 0674-2432817 has not been properly probably due to a fault in the apparatus. Hence need somebody to come and attend to it urgently. The landline is in the name of D.P Nanda ratnakar bagh -ll tankapani road bbsr.

Reply
Customer care female
Leeza PattanayakSep 30, 2013

dear sir/mam
My BSNL number is 8895212855.in this no without any reason the main balance is being deducted continuously and the customer care 1503 is not receiving my call.for this i am facing lot of problem.so please solve my problem as soon as possible

Reply
Customer care male
Chandrakant MallickSep 23, 2013

My number is 9438734485,I have never subscribed for hello tune, but Your SMS comes to deduct rupees 12/- from my account and boring hello tunes are automatically set by you.
So, please unsubscribe the hello tune.

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Customer care male
Sri Gundicha SahooSep 19, 2013

Fault complaint docket no 12139876602 dt. 27.08.2013. pertaining land line no 0674 2741483 has not yet attended by your technician. Are you not able to provide service to the Customer. If yes who many month your Deptt take it.

Reply
Customer care male
nitinSep 12, 2013

my mobile number is 8280081647. my outgoing calls are not going and it is telling that your validity has been expired. i have rechargedd of rupees 40 2-3 times which local shopkeepers suggested me.. on checking *123# validity is showing March 2014, but then also on calling validity expires is told. i have rechargedd 30 topup, but didnot get it. i have no bal. so i cant call even to the customer care what can i do please tell me..

Reply
Customer care male
Krupasindhu BeheraSep 07, 2013

I have a BSNL landline connection with number 0674-2744321. Even though all the required payments are done, some how it has got disconnected(outgoing/ incoming both are not working). Please revert as soon as possible.

Reply
Customer care male
Gokulananda SahooSep 06, 2013

Sir,
My land line phone number.0674-2720178 is becoming out of order/dead many times. The complains raised are closed without rectification. During last three months we have not used/sparingly used the phone which may be verified from the call details.
kindly rectify the problem or i will be forced to discontinue with BSNL

Reply
Customer care male
PN DwivediSep 02, 2013

I have rechargedd my pre-paid No 9437936988 rupees 375 for free call to all BSNL at 12.oo pm, but after that i have made calls to 3/4 BSNL No, always the messege shown your last call not charged, but the balance has been deducted near about Rs, 40/- kindly refund the amount to my main balance.

Reply
Customer care male
Debasis PatiSep 02, 2013

I have rechargedd rupees 1000 (3 months Free B to B) today (02/09/13) at 11.55 am with reference number - 1220695205, but surprisingly the service is unavailable till now (3.30 pm)and all calls are being charged from my main balance.

Pls rectify the wrongs ASAP.

Debasis Pati
Ph: - 9437757741

Reply
Customer care male
Satyajit DattaSep 02, 2013

Sir,
My mobile number is- 8763316177, Yesterday i was re-charge my mobile Validity at. 7.25.36 PM, reference number:- 1220344575 ,from 418457,
To day I was trying to call from my phone your side are saying my mobile number validity was end, please re-charge the same, I was trying to connect in you customer care No:- 1503, also same are saying, therefore I requested to you please do the need ful.

Reply
Customer care male
SATYABRATA JENAAug 31, 2013

Today morning I have lost my Mobile with my BSNL SIM No-9438423553,Pls blocked the no and advice me the procedure to collect the same SIM no from BSNL

Rgds

SATYABRATA JENA
BBSR
0674-6602222

Reply
Customer care male
RajkishoreAug 31, 2013

Sir/Madam,
My Mobile number is 8763442879 ( BSNL prepaid) and SIM card serial number is 89917 60076 21181 2370, the SIM has been locked and now it is displaying 'SIM REJECTED'.Please do the needful and unlock the SIM to make it operable as before.
Thank U.
Yours,
Sri Raj kishore Ghadai
Plot number 1047/1048
At.SatabiNagar,Bhubaneswar
Dist:- Khorda,State:- Odisha

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