BSNL Customer Care Phone Number

Phone Number of BSNL is (011) 23372424 .
Landline Call Center: 1500 / 1800-345-1500

BSNL Mobile All India Helpline: 1503 / 1800-180-1503

WLL/WiMax Call Center: 1502 / 1800-180-1502

BSNL Broadband Helpline: 1504 / 1800-345-1504

BSNL MPLS Help Desk: 1800-425-1957

Contact Numbers For Regions



Regions Phone Numbers
Assam 9435024365
Chhattisgarh 9425201234 / 9425201041
Tamil Nadu 9443024365 / 9444024365
Maharashtra 9422024365 / 9422124365
Madhya Pradesh 9425024365 / 9422124365


Brief Introduction


BSNL Mobile is a special service which was launched by BSNL, an Indian telecom service provider. The service was launched in year 2000 in the same year the company was incorporated in India by the government. The company provides different mobile connections and the plans are divided according to that. The services include for both GSM prepaid and postpaid connection are Value Added Services, Internet data cards, International Roaming and Mobile Number Portability, etc. BSNL has become very first Indian telecom company that launched very advanced WiMax technology. BSNL company launched its 3G service in all 21 Indian telecom circles with interesting plans to all Internet lovers.

The service of 3G was rolled out by BSNL in India in year 2010. Before all this, the company BSNL mobile service is used to known with the name CellOnew. The company launched all kinds of telecom service not only to make telephone service better and to improve broadband Internet access, land line telephony, data cards and others. As the market of tablet PC take a big leap the company then unveiled its first ever Internet access device and named as c Penta. With all these service the company was named and listed in one of the most trusted brands in Indian market.Apart from mobile services, Bharat Sanchar Nigam Limited provides various other telecommunication services such as fixed line telephony, Internet services, digital television and IPTV.


BSNL Address


The address of BSNL is Harish Chandra Lane Janpath, New Delhi - 110001, India.

BSNL Email Address


The email address of BSNL is ddgpg@bsnl.co.in.

BSNL Website


The Website of BSNL is www.bsnl.co.in.

BSNL Customer Support Service Phone Number


The customer support phone number of BSNL is (011) 23372424 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of BSNL Service Center and BSNL customer care number is given below. The helpline of BSNL customer care number may or may not be toll free.
BSNL Phone Number Customer Service

What was the response after calling on specified numbers? To Write Click Here
If the contact information is incorrect, please let us know Here


BSNL Source of Knowledge


en.wikipedia.org/wiki/bharat_sanchar_nigam_limited
www.bsnl.co.in/opencms/bsnl/bsnl/directory_services/toll_free_numbers.html
www.bsnl.co.in

Your Complaint, Suggestion, Complication, Review To BSNL

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BSNL Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. I D Khemchandani CallsSep 14, 2016

Mr. I D Khemchandani On Phone To BSNL Service
My Landline telephone number 0744-2407891 is still not working. When it will be set right. Regards,
I D Khemchandani. Date 14/09/2016.

Reply
Customer care male
Mr. I D Khemchandani CallsSep 14, 2016

Mr. I D Khemchandani On Phone To BSNL Service
My Landline telephone number 0744-2407891 is still not working. When it will be set right. Regards,
I D Khemchandani. Date.

Reply
Customer care male
Mr. K Audisesha Reddy CallsAug 12, 2016

Dear sir
I have been struggling to talk to your BSNL customer service, Nellore dt, AP for more than 20 days to know about the status of my post paid mobile number 9490413945, whether the scheme is Rs225/- with seconds pulse rate or not. And also I want know about I ternational roaming fixed charges and tariff. I could not get your customer service centre. Local Sullurpeta BSNL told that they do not deal with post paid mobiles, pl contact Nellore dt, On repeated request they gave numbers 0861-2352253, 2337788, 1503 , etc which were not responded always. The no 1503 gives same and always one IVRS---press one or two or three, not any thing else. It is punishment to common to reach you for any help. Finally one day some body received 0861 2352253 and told no body here, all gone to lunch etc
Pl what should we do or to whom to contact by phone or email, pl indicate, it is written with dispersion.

Reply
BSNL Customer Service Care Phone Number 263761
Mr. Darshan Singh CallsMay 07, 2016

My mobile number is 9466964511. I called on customer care number 1500. Only to know about how to activate dnd service, but the customer care executive cut off my number only by saying that it is landline service enquiry. And the number (1503)provided to me to call never meets, it is always busy. After that i called many time to customer care 1500, , but they pick and cut off my call even say hello. Very bad customer service of BSNL.

Reply
Customer care male
Mr. Natarajan Ganesan CallsDec 13, 2014

Mr. Natarajan Ganesan On Phone To BSNL Service
I took a broadband connection in 2011 in the 950 plan. With my broadband connection suddenly blinking out on 1LAST THEREE then started my ordeal. (TILL 15-11-2014 ) calls to the following numbers: 1500, 0431-2612198, 91 9486106158, and to the personal mobile. Every time I was mocked out or with artificial courtesy by the above persons. At times I was challenged that my premises was found closed. Other than rectifying every thing else was offered. One sincerely wish that there should be a grievance cell to hear the grief of public grievance cell at GM's office at Trichy. Sure the management knows its worth hence offers its shares at par to its employees for there is no premium to command for with its dead weight work force, 0431-2612927.

Reply
Customer care male
Mr. Vishnu.r.v CallsDec 11, 2014

Mr. Vishnu.r.v On Phone To BSNL Service
My Bsnl Wimax is not working properly especially in nights. I didn't get any network signal. I will get bill in every month properly. So sir kindly rectify this. My username : LB10036122. MY LOCATION : EDAVA. My mail vishnurvedava959@gmail. com.

Reply
Customer care male
Mr. T.k.kurian CallsDec 11, 2014

Mr. T.k.kurian On Phone To BSNL Service
My Landline number 0481 2542372 is not working from last four months. Ln between it got functional for about eight days. Now my Broad band connection and Ll is not functional. I have lodged the complaint several times at your Ayarkunnam office, till now no response. Kindly do the needful. Sincerely T. K. Kurian
thadamuriyil, Lakkattoor, Kottayam.

Reply
Customer care male
Mr. Abhishek CallsDec 11, 2014

Mr. Abhishek On Phone To BSNL Service
This morning I visited Bsnl Jodhpur, Sardarpura office at 10. 15 am. I had to get my data plan changed for my post paid mobile. The concerned person was not on the desk, upon asking the person Incharge rudely said that he would come after 11. 00. I just requested for the form and he behaved and responded in a very uncivilized way. If this is the way the employees behave with the customers, I feel they have no right to be there on the job. Kindly introduce an orientation program and teach basic etiquette and communication. Such persons damage the image of entire department.

Reply
Customer care male
Mr. Chiranjit Das CallsDec 10, 2014

I have taken taken a BSNL 2G SIM on Saturday, 6th December. But my SIM is not still activated. So I want my number to be activated as soon as possible. The number of BSNL SIM is 9406241603.

Reply
Customer care male
Mr. Gurwinder Singh CallsDec 10, 2014

Mr. Gurwinder Singh On Phone To BSNL Service
Dear Sir, It is submitted that our land line connection number 0161-2564610 and broadband services are out of order for the last 20-25 days. Despite several complaints, no action has been taken by the exchange staff. I have even personally visited the exchange office twice in this regard, which is located hardly 200 yards from my house. It is therefore, requested that needful may be done at the earliest or otherwise I will be compelled to switch over to some other private tele service provider. Gurwinder Singh0161-2564610, Mobile number is 94176-96200.R/O 5-H, Shaheed Bhagat Singh Nagar. Pakhowal Road, Ludhiana.

Reply
Customer care male
Mr. Vijay Kr. Sinha CallsDec 08, 2014

Mr. Vijay Kr. Sinha On Phone To BSNL Service
My SIM is Jai Jawan plan. I live in Assam. I recharged roaming pack(80. 10)for 90 days. Roaming pack is activate, but call rate is same as before and incoming call is not enable.

Reply
Customer care male
Mr. Dr. Hussain .k CallsDec 08, 2014

My Phone number is 04942610450 at Randathani Exchange. I am using broadband also. Unfortunately for the last many days my phone and broadband is not working. I complained the matter directly to the cable operator and also in the exchange. There is no answer for the call. I was informed that the there was no sufficient labourers to correct the cable. They consoled by saying it will be okay tomorrow. I am believed in a number of tomorrows, but still the boat at Thirunakkare. Sir, Is it a breach of faith from the part of BSNL. I am ready to bear the expenses of the repairing. Being a columnist I am always engaged with Internet. Can you help me sir?
Dr. Hussain.

Reply
Customer care female
Ms. Anu CallsDec 08, 2014

Please, activate my BSNL mobile number 8895612575. It is not working since one week even after validity recharge done. Please, activate my number.

Reply
Customer care male
Mr. R P singh CallsDec 08, 2014

Mr. R P singh On Phone To BSNL Service
I am not able to connect customer care so, kindly please do the needful. Mobile number - 9401014005.

Reply
Customer care male
Mr. Abhimanyu Kumar CallsDec 07, 2014

Mr. Abhimanyu Kumar On Phone To BSNL Service
I have recharged Rs 50 on mobile number 9431400607 on dated 06/12/2014, but the amount has not been credited in my prepaid number. Let me know the issue and resolve it asap.

Reply
Customer care male
Mr. Kuljinder Singh CallsDec 06, 2014

Mr. Kuljinder Singh On Phone To BSNL Service
My wimax connection is not working since last week. My account number is 180317538. Please help me.

Reply
Customer care male
Mr. Kuljinder Singh CallsDec 06, 2014

Mr. Kuljinder Singh On Phone To BSNL Service
My Bsnl Wimax is not working since ten days. Account number is 180317538, mobile number is 9815941496. Our Wimax is not working and Nobody is attended my complaint. What i do?

Reply
Customer care male
Mr. Satyajeet Pattanayak CallsDec 06, 2014

Mr. Satyajeet Pattanayak On Phone To BSNL Service
I have a Wimax connection 750 plan. It was started on 28th of October 2014. In the next month i got a bill amount due of 200 rupees billed from 25th to 31st October. For which the bill came on 29th. Then i got another bill total of 1098 in the online portal on 6th December. Both time i tried to contact the customer care, but they did not heeded to problem. I have paid the bill, but i want explanation of the bill. My user ID is OB10014840.

Reply
Customer care male
Mr. Nitin CallsDec 06, 2014

My BSNL number (9412155755) was stolen. I would like to switch off the service of this number.

Reply
Customer care male
Mr. Jamil Ahmed CallsDec 06, 2014

My telephone number 2551786 has been in operation under Plan 150-PB. I have received Invoice number 10134574580056 dated 03. 12. 2014 for Rs. 475/-. On receiving this bill, I have observed that my telephone bills for the last 3-4 months are on higher side as compared to the previous bills, despite the fact that we use BSNL telephone rarely, as every member in the house has independent mobile phones for his/her use. Please look into it and also provide me the call details including local calls of the Invoice No. 10134574580056 dated 03. 12. 2014 as early as possible. Regards,
Jamil Ahmed.

Reply
Customer care male
Mr. M. Sanjay CallsDec 06, 2014

We would like to inform you that my BSNL number 0788-2241906 in the name of Shri. N. Muraleedharan for the month of October, 2014 online Bill Rs. 417/- two times Date 7/10/2014 and 28/10/2014. Please confirm and clear the last payment and adjust to November, 2014 Bill. It is, therefore requested to kindly clear the Bill at the earliest and inform the same. Regards,
M.Sanjay
MIG-I, 1045,
HUDCO, Bhilai. Mob No. 9300645453
Mob No.

Reply
Customer care male
Mr. Dr Suresh CallsDec 06, 2014

No one picked up the phone after calling for more than 2hrs. Thats why faith is going away from BSNL services.

Reply
Customer care male
Mr. Babu Thomas CallsDec 05, 2014

Mr. Babu Thomas On Phone To BSNL Service
Shifting of the landline number 810622 (Erumeli Exchange) to my new house applied in last April 2014. There is no any action.

Reply
Customer care male
Mr. Dr Y Prasad CallsDec 04, 2014

Mr. Dr Y Prasad On Phone To BSNL Service
Yesterday new 3G SIM taken from Auto Nagar exchange Vijayawada. Kept in basic plan. On line recharge is rejected twice. No incoming calls or outgoing calls. SMS is received. How to activate the connection. Phone number 8500315167.

Reply
Customer care male
Mr. Jatin Hazarika CallsDec 04, 2014

I have BSNL 3G Data card connection from JORHAT town branch. Now I am at Mumbai, I am unable to get connection at Mumbai. How I will get connection at Mumbai. Please help. My data card number is 9435512071, my communication number is 09892683908.

Reply
Customer care male
Mr. Devendra Kumar Sharma CallsDec 03, 2014

Mr. Devendra Kumar Sharma On Phone To BSNL Service
We have converted normal SIM to micro SIM today at 12 AM. Now till time 17. 32 PM my SIM is not activated. Please do needful, My Mobile number is 94256 72724.

Reply
Customer care male
Mr. Rajinder Kumar CallsDec 03, 2014

Mr. Rajinder Kumar On Phone To BSNL Service
My name is Rajinder Kumar. Wimax account number 172199141 is not working. I have deposited Rs 2000 on 28/11/2014 at AT 02101 Krishna Square Amritsar. Receipt number 210128111 4000 18 PB 10020945.
Thank you.
Rajinder Kumar
9915457766.

Reply
Customer care male
Mr. Kishor D.panchal CallsDec 03, 2014

Mr. Kishor D.panchal On Phone To BSNL Service
My landline phone number 070-27641088 is not working since last three days. It rings in exchange, but unable to receive call. K. D. PANCHAL
9377370007.

Reply
Customer care male
Mr. Ankur Varma CallsDec 03, 2014

I want to get a new broadband connection installed at my home and have been trying to contact BSNL, but there is no response. I was told to send a SMS and there is no reply to that also.

Reply
Customer care male
Mr. Chandramouli B CallsDec 03, 2014

Mr. Chandramouli B On Phone To BSNL Service
I have charged Rs. 220/- top up to my mobile number 9444170843 vide reference number 88900627225. But to my surprise the amount has not been credited to my account. Pl look into the same and do the needful. Thanking you,
ChandramouliB.

Reply
Customer care male
Mr. Prabhudutta Tripathy CallsDec 02, 2014

My below BSNL(TamilNadu) number is not working from last one week. No network is there and while i am calling this number from any other number its saying: 'number doesn't exist. " Mobile number is 9445750678. Kindly try to fix this problem as soon as possible. Regards,
Prabhu.

Reply
Customer care male
Mr. Vikash CallsDec 02, 2014

BSNL customer care is not reachable at all. I tried for two hours,but did not get any response.

Reply
Customer care male
Mr. M.sendhilbabu CallsDec 02, 2014

Mr. M.sendhilbabu On Phone To BSNL Service
My telephone is not working.
My telephone number is 0452 - 2521380.

Reply
Customer care male
Mr. Prasad Kumar CallsDec 02, 2014

Landline number 0481 2465567 is not working.complaint made almost 20 days before. No action from BSNL.

Reply
Customer care male
Mr. K.jacob Varghese CallsDec 02, 2014

Mr. K.jacob Varghese On Phone To BSNL Service
My Landline telephone and Broadband connectivity has been failed on 06-11-2012. I have made complaint in IVRS and also given one written complaint regarding this. Near by landline phones are working therefore it is not a common failure. Kindly take necessary steps for early restoration number 0491 2558336 olavakkot, Palakkad.

Reply
Customer care male
Mr. Shyam Bhalotia CallsDec 01, 2014

Mr. Shyam Bhalotia On Phone To BSNL Service
I have paid Rs 668 on dated 3.11.2014 against mobile number 9471192018, account number 377699466 and receipt number DNB2900303111400017 for bill of September 2014, but still it is showing due so you are requested to pay the bill so that we can make payment for next month.

Reply
Customer care male
Mr. Sivagnanam CallsDec 01, 2014

Mr. Sivagnanam On Phone To BSNL Service
The Mobile number is expired on (30. 11. 2014). Please renewal my mobile number 9442642033.

Reply
Customer care male
Mr. Pvl Narayana CallsDec 01, 2014

Mr. Pvl Narayana On Phone To BSNL Service
My telephone number 2549379 is not working from last 15 days till now i. E. Akkayyapalem area, Vizag.

Reply
Customer care male
Mr. Gaurav Singh CallsDec 01, 2014

Mr. Gaurav Singh On Phone To BSNL Service
I have applied for a landline connection on 29. 10.2014, but till date their is no reply from your end. I have got all the receipt and the customer ID number 3007218858.Nobody there in the SDO office Panbazar Guwahati(Assam) has taken initiative. Kindly look into the matter. Please resolve the customer's grievances.

Reply
Customer care male
Mr. Virendra Yadav CallsDec 01, 2014

Mr. Virendra Yadav On Phone To BSNL Service
My Landline number 0522 2209799. This number is discontented. And 0522 2409799 is also activated on this line. So please provide my old landline number 0522 2209799.

Reply
Customer care male
Mr. Dr Debendra CallsDec 01, 2014

Mr. Dr Debendra On Phone To BSNL Service
My broadband connection to phone number 2552065 is not working for the past ten days.

Reply
Customer care male
Mr. Govindaraj S CallsDec 01, 2014

Mr. Govindaraj S On Phone To BSNL Service
My Landline number 2254302 is not working. It is out of order from last one week. Regards.
S. Govindaraj
Mobile number 9442524302.

Reply
Customer care male
Mr. P.senthil Murugan CallsNov 30, 2014

There is no response. What's benefit of using BSNL in roaming areas?

Reply
Customer care male
Mr. B.manivel CallsNov 30, 2014

Mr. B.manivel On Phone To BSNL Service
My landline number 0435 - 2411154 is out of order since 27. 11. 2014, request to correct as much quickly.

Reply
Customer care male
Mr. Brijesh Kumar Awasthi CallsNov 30, 2014

Mr. Brijesh Kumar Awasthi On Phone To BSNL Service
My mobile number is 9419204902.
There was no network coverage since 26th of November 2014, it started on 29th of November 2014 (afternoon), however there is no internet coverage and other added services. SMS are not going to lot of numbers including AIRTEL.

Reply
Customer care female
Ms. Nirmala Ben CallsNov 29, 2014

Ms. Nirmala Ben On Phone To BSNL Service
My landline number 02715-231337 is not working, please solve the problem.

Reply
Customer care female
Ms. Soni Nirmalaben CallsNov 29, 2014

Ms. Soni Nirmalaben On Phone To BSNL Service
My landline phone number 02715_231337 at VIRAMGAM is in dead condition. Please arrange to solve the same.

Reply
Customer care male
Mr. K.srinivas CallsNov 29, 2014

I am using two SIM cards under apsrtc plan with mobile numbers 1)9491624484, 2)9491699860, from last two years. Today, I noticed that message is showing, please recharge your account before 30/11/14 to avoid disconnection. I spoke to customer care, he told we do not know plans of apsrtc, please contact nearest BSNL office for details, as today and tomorrow are non working days, i am unable to do so, please do needful as early as possible, k. Srinivas goud, Hyderabad.

Reply
Customer care male
Mr. Dipayan Deb CallsNov 29, 2014

Mr. Dipayan Deb On Phone To BSNL Service
The person who received my call just told its a wrong number and did not answered any questions.

Reply
Customer care male
Mr. Kumar B Iyer CallsNov 29, 2014

Mr. Kumar B Iyer On Phone To BSNL Service
Our landline phone number 02512448113 is not working. Dial tone is there, but no incoming and outgoing.

Reply