Sir, I had purchase your Aquagaurd RO Magna almost one year back and till date no one from the service center had come for the regular servicing as promised at the time of purchase that every six months your service team would visit for the required periodic maintenance/servicing. I had also reported to your service center - my request number Is 0084468514 and my customer I. D is 1012103744. I have Euraka forbes Vacuum cleaner which is almost 18 years old and has given me excellent service. I have Euraka forbes air purifier, it is also almost 18 years old and Aquagaurd RO is my third purchase. I am sorry for the state of service received this time. May be I should change my loyalty towards Euraka Forbes. Kuldeep Singh .
My problem was not solved, even though complaint was done on October 08, 2015. Service not satisfactory. Now i have moved to Varanasi. Now re installation is not being done. I have called customer care many times regarding this. I have also mailed to higher authority regarding this. Frustrating and bogus service.
It is to state that we have purchased Dr. Aquaguard and Euroclean Wet and Dry Vacuum Cleaner from executives of M/s Drive India Enterprises Solution, Lucknow, U. P. The representatives of your company have assured to take back our old Water Purifier NOVA and Vacuum Cleaner @ Rs. 1000/ each after delivery of the above mentioned appliances. Now more than two months have since lapsed, but the representatives who sold us the appliances have not turned back nor they gave us any contact number. Please arrange for taking back our old appliances and refund of Rs. 1000/- each for both the items. It appears that your representatives have befooled us. Please note that in case the items are not taken back and payment of Rs. 2000/- is not made to us, we shall be compelled to stop payment of last two installments of both the items. Komal Singh SagarSangeeta Sagar D 514, Rajajipuram, Lucknow 226017Mob. 9936717197.
Dear sir, I purchased AG REVIVA 50 RO on dated 11th March 2015. At present it is making noise while working and water taste is also altered. Though it is not filtered more than 6000 liters water. I think, it is required service. Kindly solve this problem. Thanking you.
Dear sir, respectfully i take authorized aqua service center. Please suggest the right way thanks.
I request for service 07-09-15 Kindly solved my problem as soon as possible thanks.
Please note that on 04. 06. 2015, I gave drinking water for testing to your Lab Mr Dhermander Shukla mobile 9450387301 collected water and charged rupees 399/and gave Receipt no 21300 dated 04. 06. 15. Three month has been passed, I have not received report so far. Kindly check and revert why it is so delayed to deliver the report.
I have to replace the candles of NOVA model water purifier from a long time, but no one is responding, will you help me to resolve the problem?.
I have a REVIVA water purifier purchased in 2011. Recently, I got the AMC done on 27. 01. 2015 against Contract Receipt No. ten (24349866) at a sum of Rs. 4230/- p. A. My machine is not working properly. It doesn't start when power is switched on for getting water. Tried to lodge the complaint on the toll free no, but no one attended to it. Received call from the local service center, but to no avail. The dealing technician told me to lodge a complaint on toll free number It is becoming very difficult to get pure water during the scorching summers. Please look into the matter and send some one immediately to rectify my problem.
Sir I call customer care regarding fitting last Friday. But no any person call me for this purpose.
Five days ago a person came for service his mobile number is 9889505808. While tiring to change the carbon some thing went wrong. He could not fix it so he said he will call some one and fix it as he unable to do so. Last five days i have been calling this man and your service and also send req on SMS service no reply. I am filling water from neighbours. This is your service.
We have a RO water purifier from October 2013. But after so many calls for servicing no one turned up to attend the complaint AddressNirmal KumarR-17, NEHRU ENCLAVEGomti NagarLucknow -226010.
I have Aquaguard reviva 50 auro model. And it's filters are not working.complaint to the local shop was made, but they did not respond. Please respond to the complaint and take a quick action. From Mr. Saiful Islam Khanmobile number is 9897178533address-89, Mohalla-Bhoorey khan, Pilikothi, Pilibhit(district), U.P.
I didn't able to get talked with service provider, need to get communicated as soon as possible.
THat my Euroclean vacuum cleaner of 1998 model required service due to some problem has arise that it is spreading the dust out side and power of sucking is also low. Its packing rubber washer are required to be changed.
We bought aqua guard Reviva and euroclean xforce. We have give full payment. But no one came to install it or to give demo. We complaint about it to aqua guard Lucknow customer care. Our complaint number Is90903819 and 90903823. We are no more interested in your products due to your services. Soyou are requested to return our amount and take back your items.
My Aqua guard is not working properly. Water flow is being interrupted most of the time when i switch on the machine. My Aqua guard is under annual maintenance contract. I have already made several call on 0522-6529213, but phone is continuously going switch off. Please Look into the matter and get it repaired as on early date. Since i am working so pl arrange to make a call before visit.
My aquagaurd is not working Properly that water flow is being interrupted. Machine is under AMC. please Get it repaired as soon as possible.
I have purchased Aqua guard by making payment through DD number 61733 dated 17.12.2013 Fav-- Eureka Forbes for RS. 8715/-
But invoice to me. Kindly provide original/duplicate payment
invoice at the earliest. Thanks
house number 7/ 699
Mobile number is 09839952644.
My TO is not working since a week. Even after repeated phone calls the service centre is not responding to my complaints.
My Aquaguard is not working properly.
I am from 102/f sector eight Indra Nagar.
My designa model water purifier is not working properly. When i switch on, then only red light blinks and green light does not blink and no water comes out. So please resolve my problem.
My mobile number 9838580850.
The ro installed at my residence needs a service. Ants are found inside the water.
Dear sir, I have serviced my aquagaurd on 24 may (purchased in March-2014) as per advice of service center, but after 03 days of servicing the machine (water purifier) is not working it gives blinking of red light with beet sound. When call for the service engineer no, (given by him) no response, even not picking the phone. Please resolve the problem as soon as.
Near balaji properties
On 25/09/2013 one serviceman called me in the morning that he is coming for service -which I requested him to come in evening as we both are on duty. Since that day no one came for servicing - We are disappointed with the service of Aquaguard
I made complain about ten days back for change of tap of my RO protec model..nobody came.till today.very unfortunate to have a RO OF your company..do needful urgently...lucknow office 05226529213.in not gave proper responce
...while I made AMC for two years on 27.04.2012....my contact number 09450437008...lko
Aquasure model Cristal water not flowing out. Censor in machine is not working.
I have Aquaguard RO-Reviva at my address: 133/360 ka, naka hindola, aminabad road, lucknow. I lodged complaint on 12.07.13 at Dalibagh, Lucknow,Complaint number 0072210029, Cust ID 1004975477. The machine is under contract. Mechanic visited on 15.07.13, found that Memrane Filter is chocked,will be replaced with used filter(tester)not with new one.
Please look into the matter as the cartridge was changed in last week of May 2013 and after one 1/2 month the filtered got choked. Kindly advise them to replace filter with new one.