Amazon India Customer Care Phone Number

1800-3000-9009, +91 22 3043010

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Amazon India

Amazon is an e-commerce company which started operations in 1994. Its headquarters is situated in Seattle, Washington, U.S. Jeff Bezos is the founder, chairman, president and chief executive officer of the company. It is ranked as the number one online retailing company across the world. Initially, it was only involved in book selling business. Currently, Amazon offers DVDs, CDs, MP3 downloads/streaming, video games, apparel, food, toys, jewelry, Appstore, Game Studios, Instant Video UK, Kindle, Studios, etc. It is the leading cloud computing service provider across the world.

Amazon operates many subsidiaries such as A2Z Development, A9.com, Alexa Internet, Amazon.com, Amazon Kindle, Amazon Studios, Amazon Web Services, Audible.com, dpreview.com, Endless.com, IMDb, LoveFilm, The Book Depository, Zappos.com, Woot, Junglee.com, goodreads.com, myhabit.com and askville. Amazon.com is also available in French, German, Spanish, Italian, Japanese, Chinese, Brazilian and Portuguese language.
Amazon is operational in various cities like Ahmedabad, Bangalore, Bhopal, Chennai, Coimbatore, Chandigarh, Delhi, Espanol, Gujarat, Gurgaon, Hyderabad, Jaipur, Kolkata, Noida, Pune, Punjab, Rajasthan, Surat, etc.



Additional Numbers: +91-80-41970000 (All operators)
Toll Free: 1800-3000-9009 (All operators except BSNL/ MTNL)
1866-216-1072 (Toll Free Number for BSNL/ MTNL operators), +91-22-30430101

The customer care number of Amazon India can be contacted from Sangli, Ludhiana, Udaipur, Patiala, East Delhi, Pondicherry, Bhopal, Erode, Jaipur, Bihar, Trivandrum, Surat, Allahabad, Gorakhpur, Ahmedabad, Delhi, Goa, Salem, Madurai, Noida, Ghaziabad, Vijayawada, Orissa, Gwalior, Andhra Pradesh, Nagpur, Meerut, Gujarat, Dehradun, West Bengal, Thane, Agra, Ranchi, Mysore, Shillong, Tamil Nadu, Jamshedpur, Aurangabad, Baroda, Nasik, Kanpur, Ernakulam, Coimbatore, Navi Mumbai, Cochin, Madhya Pradesh, Jharkhand, Goregaon, Uttarakhand, Vadodara, Chhattisgarh, Pune, Chandigarh, Mumbai, Vellore, South Delhi, Chennai, Punjab, Lucknow, Varanasi, Kolkata, Visakhapatnam, Jammu, Raipur, Jalandhar, Amritsar, Karnataka, Himachal Pradesh, Gurgaon, Rajkot, Trichy, New Delhi, Bhubaneswar, North Delhi, Mangalore, Bangalore, West Delhi, Kerala, Patna, Maharashtra, Uttar Pradesh, Faridabad, Hyderabad, Indore, Rajasthan, Assam India, etc. The postal and official address, email address and phone number (helpline) of Amazon India Service Center and Amazon India customer care number is given below. The helpline of Amazon India customer care number may or may not be toll free. Amazon India Compalints, reviews and customer service phone number can be seen on next page.
Amazon India Phone Number Customer Service
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Amazon India Customer Care Number Complaints and Reviews

Customer care male
Mr. Rahul Bikhchandani SaysOct 07, 2013

I have ordered three Micro SD Cards on 03.10.2013 totaling Rs.1930, but i did not receive any confirmation mail nor i can check it in my open orders.

The amount has been debited from my credit card.

Please help me with the same.

My e-mail registered with Amazon India is rahul.bikhchandani@idbimutual.co.in

Mobile number - 9167710245

Reply
Customer care male
Mr. S K Satpathy SaysNov 04, 2013

I had placed order for diwali lanterns on 19.10.13. Diwali has already gone, but items are yet to be delivered. Neither I am getting any response regarding shipment nor the items physically, whereas the payment was made at the time of booking itself. This kind of poor service is unacceptable. I'll never come back to "Amazon.in" site in future neither i'll recomend anyone. Regards
S.K.Satpathy (9232068201.

Reply
Customer care female
Ms. kabita Bhattacharjya SaysNov 10, 2013

I purchased a Kindle from Croma in Delhi. The screen showns display issues. The light on the left bottom corner has a light break. Thus I have given it back to Croma within 24 hours and they said it'll take two to three days for someone to call me. They have my Kindle. Now they say within ten days. I am really upset on the service provided. I have still not used my Kindle.
Date of purchase 28th October 2013
Serial number B0241604309706D4.

Reply
Customer care female
Ms. Ku Kavitaranu Chourasiya SaysMay 29, 2014

My order number is 403-3536576-2272358 on dated 30th of April 2014, but not received that item till today 12:30 pm. So please check my order your Amazon India service. If not supply my orders item in my address please refund my payable amount rupees 1060 only my bank account. Please read this message and please do something.

Reply
Customer care male
Mr. Rajinder Sharma SaysMay 29, 2014

Sir, Thank for delivered my tab order, but i am very sorry to say this tab is not working, when i start the tab will asking passward, and the feature of tab very bad, Now i am requested to you please change this tab to another one and may be another model, i am ready to pay the difference amount.
Hcl me connect v3 tablet (wifi, voice calling, 4gb), silver
Because i gift tab to some one, but he through it to me on my face. I am sure you will help me.
Rajinder sharma - 09711149377
Reminder 3.

Reply
Customer care male
Mr. Bhasker SaysJun 12, 2014

Dear sir, Thanks for your better service, but yesterday i had tried to purchase mobile of Samsung galaxy pro with rupees 5700 from your site at same address, but showing some message that its cant deliver on this address. So i did not buy. Kindly guide me.

Bhasker Kumar choudhary
Account email- bhaskerkuMarchoudhary@gmail.com
Mob no-7428142064.

Reply
Customer care male
Mr. Ravi Sundram Shukla SaysJun 13, 2014

I had ordered a Asus Fonepad seven 2013 ME175CG-1A007A Tablet bearing Order number 404-9005201-9832328 dated 31 May 2014, after tracking the Indian post tracking No.- AW900092465IN provided by you, it shows that product against my order number 404-9005201-9832328 has been delivered on 5.6.2014, but still I am waiting for the product to receive at my Address,You are kindly requested to do the needful on the priority basis on the above matter so that customer should not face any problems and our good relations should continue for future.

Reply
Customer care male
Mr. S K Upadhyaya SaysJun 27, 2014

Dear sir
I have paid on line rupees 1135 on 24. 6. 14. Payment reference number transfer/amazon/274020991/in. Transfer to a/3299217353.
Rs. 1135 has been debited by my bank central bank of India.
Please again check with above bank reference if payment has been received by you.
I will appreciate your reply to above.
Regards s k upadhyaya phone 93739038.

Reply
Customer care male
Mr. Sonu Kumar SaysJun 27, 2014

I have purchased a nike shoes on 21. 06. 2014 size 09.
I am not feel comfortable in this size. Can you exchange the size of the shoes from nine to 10.

I want a size ten against size 09. If possible please change my shoes hand to hand aginst size nine to size 10.

Regards
Sonu Kumar
9680803442,9999344264.

Reply
Customer care female
Ms. Neema SaysJul 03, 2014

Sir about my order number 402-9343380-9969939
Date 3/7/2014
In my daily add some words are missing
So please use this add for sent the memory card--
Neema
Deepak joshi c/o girish chandra tripathi tripathi niwash
Ward no four badhipura kichha road rudrapur district udhamsinghNagar uttarakhand pin 263153
Mobile number 8006606660.

Reply
Customer care male
Mr. Vaibhav Hiwase SaysJul 04, 2014

I am not getting my order of genuine Micromax a116 canvas HD battery protective case pack /3000 mah capacity by generic. My order placed: 23 June 2014
Amazon. In order number is 402-2788746-4391558
Tracking #: 14172164145
Delivery #1: ordered from wire free world
1 item - delivery estimate: 28 June 2014 - three July 2014
I kindly request you to send my order as soon as possible, as i am not able to operate my mobile phone.

Reply
Customer care female
Ms. Shweta Anand SaysJul 04, 2014

Hi,
I ordered one davidoff men's perfume. I had made the payment online and even received a SMS from bank saying that the payment has been made, but now is a mail from amazon saying that the payment has not been made. This is amazing. Please let me know. What can i do to mail you the same SMS and review my order and payment status.

Reply
Customer care male
Mr. Ashok Kumar Das SaysJul 04, 2014

Dear sir/madam,

1st time i have orderd to you Micromax canvas tab p650 tablet (wifi, 3g, voice calling), white vide order number is 404-3622386-6134759, but you sent me in black colour, i have happy to your delivery time limit, but not happy with this product because i have only required white colour.

Please help me.

Reply
Customer care male
Mr. Kiran Gotmare SaysJul 11, 2014

Dear sir/madam, I have online purchased the vintage wall clock from your website. After receiving the parcel, I found that it is fully damaged because of poor packaging. I have been purchasing products online through different websites since long, but this is my worst experience with you. I request you to replace the damaged product with the new one as soon as possible. I have taken few pictures too. Expecting a positive from you.

Thanks,

Kiran gotmare.

Reply
Customer care male
Mr. Dinkar Mishra SaysJul 16, 2014

My complaint is that i have ordered blackberry z3 and i have already paid full amount of this order through the net banking, but still i have not got my blackberry z3 the estimated date was 16th July 2014, but i have not got this order till time my order ID is-171-1162329-8713137. Kindly provide me valuable information on same its urgent,my mail ID is dinkarsiet@gmail.com and my phone number is 09807185508.

Reply
Customer care male
Mr. Manoj Arora SaysJul 18, 2014

Dear concern, I am placed an order five days before, but till today its not delivered at me. Is there any responsible person who can clear the issue that why not delivered yet.
How amazon promise delivery ontime while we are waiting here from past five days.


For further clarification please call me or contact me on my email id.

Reply
Customer care male
Mr. Vijeshkumar. P SaysAug 07, 2014

I have made an order vide no 404-8353292-5785155 on 18th July 2014. I have till date not received the consignment. Your given tracing no ( no ID 39381084) shows the consignment at jammu whereas you were supposed to send it to kannur (kerala). Please inform the exact position and let me know when i will receive the consignment.

Vijeshkumar p
Signnet graphics,
Perumba,
Payyanur,
District: kannur (kerala)
Mobile number 09746135418.

Reply
Customer care male
Mr. Rajinder Labana SaysAug 14, 2014

Dears, We have purchased a cell phone from you site, there was a problem in this set so, we have return the same by fedex courier under docket number 607999730724 dated 15. 07. 14, but now when we asked them about the courier they told that they have lost the courier. We complaint the same and they give us a complaint number 0804012670 dated 04. 08. 14. Please pay you or tell fedex to pay the amount.

Reply
Customer care male
Mr. Amit Patial SaysSep 11, 2014

Dear sir, i have cancelled my order, but the payment is not refunded on my account. Details are below.
. Order details
order #115-9264594-0337045
placed on thursday, August 28, 2014

fisher-price newborn-to-toddler portable rocker
. You are requested to refund my payment as soon.
. thank you.

Reply
Customer care male
Mr. Sandeep Kapoor SaysSep 22, 2014

Dear sir/madam,
I have purchased canvas a1. As per advertisement there is 10% cash back on purchase of this mobile through State Bank of India debit/credit card, but still i have not received the amount.

My order number was 404-8142816-7829122. Please help to credit the same.

Regards,
Sandeep kapoor.

Reply
Customer care male
Mr. Chetan Kumar SaysSep 23, 2014

Dear sir i had placed an order on dated 07-aug-2014. I had ordered Micromax canvas a120 grey amounting rupees 8833. Payment done through credit card of ICICI bank, but i have neither received my order numberr payment credited in my account. I am mentioning payment reference number 85215224219431654117359. Please do the needful and refund my payment.

Reply
Customer care male
Mr. Pranay SaysSep 23, 2014

Dear sir i have ordered a huawei data card on 20th September from amazon. In. The estimated date of delivery is 29/09, but i got a mail on 23rd September that is my consignment send back to amazon because i am not available.
Sir tell me just one thing without any call any notification how can i know that my order reached at my destination,and even i am not get any dream related to bluedart. Its very disappointing for me or any customer believes on amazon.
Please do some thing about it.

Reply
Customer care male
Mr. Sanjeev Kumar SaysSep 25, 2014

Dear sir/madam,
Recently i have purchase a karbonn make hand set model a29 through online amazon. After one month using the set is not worked properly and i visited to karbonn service outlet to showing the problems and they admitted the problem. They opened their job card to taking the necessary repair.
After day to day chasing to customer care of karbonn company we have my hand set three month later without any corrective action.

Now they are blaming to amazon company and saying that amazon is selling the faulty products through online marketing and karbonn is not responsible for online products because amazon is directly purchasing the faulty products from china.
We, therefore, request you to kindly look into the matter personally and do the needful to help me.
Also take the necessary action to save your reputed image in the markets.
I am looking forward your early response.
Thanks.
Sanjeev kumar.

Reply
Customer care female
Ms. Aparna Mitra. SaysSep 26, 2014

Sir, I am your customer. I was purchasing udyog bag from amazon, but i did not like this bag thats why i returned bag to the udyog with the discussion both (amazon and mr. Bose from udyog on dated. 11. 09. 2014). They told me your money will be refund within ten days, but still now i do not get back. Please solve the problem as soon as possible. I am waiting your answer.

Aparna mitra.
Rourkela.

Reply
Customer care male
Mr. Kashinath Kabiraj SaysSep 27, 2014

Dear sir,

This is to inform you that we are interested to take distribution ship for howrah and hooghly district, so please give your mail ID and phone numbers for further dessication. We are also want to know that what is your terms and condition for the above mention business.
Kindly help us for the same.

Reply
Customer care male
Mr. Rahul Panwar SaysSep 29, 2014

Hey my name is rahul. I have bought iball slide 2g from your site and its about one and half months ago. The problem is that the hands free of the set is not working, so i want to replace that hands free as soon as possible. You guys can mail me at my email rpanwar135@gmail.com.

Regards,
Rahul panwar.

Reply
Customer care male
Mr. Shashi SaysOct 10, 2014

Hi,
Its Shashi from Delhi. I ordered one Kurti from your site. It's been more than seven days, I haven't received the product. After seven days today i got one message saying your order cannot be dispatched as there is no address available. How can it be possible as you already send message saying your order is ready to deliver and now you are saying not mentioned the address.
Please arrange a callback in my number 9899172393

Reply
Customer care male
Mr. Ashok Kamath SaysOct 10, 2014

This is Ashok Kamath from Goa. I had ordered and received a brother dcp-j140w wireless compact inkjet all-in-one printer from Aadinath peripherals and consumables through Amazon site.
The printer was received in totally damaged condition with scanner clear plate glass completely shattered. Return process initiated with Amazon was replied with an automated response. The seller appears to have an absolutely lackadaisical approach towards business and customer and it is over a week now there is absolutely no response from Amazon or seller in spite of calling the seller a couple of times directly. An extremely bitter experience with Amazon. Waiting for their 15 days redressal time after lodging an a-z claim now and thereafter the logical next step of course would be to approach the consumer court and suing the company for the mental harassment this whole process has caused and also sharing the bad experience on social media.
Hope Amazon is listening to their customer.

Reply
Customer care male
Mr. Raju Kumar Giri SaysOct 10, 2014

Regarding: More money deduction from given offer for order id-171-9548764-9309114,
I purchased Asus f451ca-vx152d 14-inch laptop(black), but you have debited rupees 18342 from my State Bank of India internet banking account whereas its price was rupees 14099 only. So return rupees 4213 in my account. Because i booked two laptop same time, but i got offer in one laptop only. If you cant give me return money then cancel my order and credit my money in State Bank of India account as soon as possible.
Thanks.

Reply
Customer care male
Mr. Manish Kumar SaysOct 11, 2014

I have ordered for mamy poko pad large size for rupees 591. As informed by you that delivery was attempted on 10/10/2014 by courier company, but till now no person has visited to my address nor even contacted me on my mobile as i have already provided number. So it is very bad experience for me with your delivery procedure. My order ID is 403-3267774-8667544 dated 05/10/2014. So kindly instruct the courier company to deliver the same otherwise i have to look for another company for online shopping. Kindly respond early.

Reply
Customer care female
Ms. Jameela SaysOct 11, 2014

I wanted to return the product which i have bought through Amazon online shopping. The product is just disgusting. I had ordered the long skirt which cost me in rupees 1,040, but when i actually got it the quality is so worst it stinking like old material sold on foot path. Please i wanted to return it. My expectation was high when i ordered it. Now i cannot take it please refund.

Reply
Customer care male
Mr. Shyama Prosad Paul SaysOct 11, 2014

I placed an order for Canon eso1200d duel kit. I even made the payment through my State Bank of India debit card. Although the listed amount has been deducted from my account, but still the transaction showed some error. My card has no expiration date, but your website asked for the expiry date. Hence, i had to canceled the order, but i want to buy it. Kindly look into the matter how i can get it. My order number 403-7657982-5938714 date 10/10/2014.

Reply
Customer care male
Mr. Rahul Kumar SaysOct 11, 2014

Hi,
I am Rahul Kumar. Recently i have requested to resend the cheque in the name of Rahul Kumar. It had been ten days since my request on 1st of October. I haven‘t got any response thereafter. Therefore, I do again request you to let me know when i would get my cheque delivered. My order number Is 40356648337952334.
And one more thing i have ordered a book half gf. I have not got any info about it too.
With Regards
Rahul Kumar
email id:rajuguptaca@gmail.com
mobile number is9810392695.

Reply
Customer care male
Mr. Nirmal SaysOct 11, 2014

I ordered two items order number 402-6350908-5129948 and order number 402-8456757-2633110. The courier boy came near to my next street approximate hundred feet distance and call us. Telling to me come and collect your items if want, else i will send it back. I came alone so i cannot leave my vehicle, i explained him my personal problem why i cannot come collect the order. Even though he shouted me and he telling the reason is my company send only me. And he is tell me, when he came by covered and closed good vehicle that my only he can deliver the items.
Kindly look into this. If need i can provide recorded voice call. Delivery boy number is 918526755041

Reply
Customer care male
Mr. Parkash Khanal SaysOct 11, 2014

I have purchase a mobile Micromax a 177 black on receiving today having order number 40204504291369969 delivery date 11/10/2014). when i switch on the mobile and screen not display in the another words the screen was showing dead, but the shortcut key appears on or see lights.
I shall be very highly thank full to you, if you replace my mobile phone as soon as possible.
Please take action my complaint other wise i will register my complaint consumer court.
Thanks
Mr Parkash Khanal
8699777045

Reply
Customer care male
Mr. S Majumdar SaysOct 12, 2014

My order for a ladies suit piece was delivered on 10/10/2014. On opening the piece was found defective and return procedure was initiated through you. What i was told to courier back the item although there was no fault on my part and why i should bear the cost of courier as you have supplied me a defective piece. Please collect and replace the item as soon as possible.

Reply
Customer care male
Mr. Vicky Jaiswal SaysOct 13, 2014

Hi Team,
Yesterday, I booked one mobile from the Amazon and my order was placed successfuly, but i got mail after some that transaction was failed due to some issue. I have updated my payment successfuly after that, but did not get confirmation mail from Amazon till.
I do not have any update about my order yet.
Order number is 402-4254113-4533129.
Please let me know the status of my order.
Thanks
Vicky Jaiswal

Reply
Customer care male
Mr. Anubhab SaysOct 13, 2014

I have ordered a product in the morning with my email address as anubhab.patnaik@facebook.com. I called to the Amazon help line and asked about the payment. They said that my email address has not been registered, but i have ordered my product and done the payment through debit card. My money is gone and oder has not been placed. Please help me.

Reply
Customer care male
Mr. Cecil Samuel SaysOct 13, 2014

I had ordered a mosquto killer vide order number 171-9251097-0897906. The bulb fused within two hours of its functioning. A complaint was lodged and posted on your site and and also at your call center four days back, but have not heard from your end. Is this a part of your policy to frustrate your clients till they stop complaining? I also wish you sell only those products which have a approval of Indian standard institution. Please let me know your policy on replacement and refunds. I shall certainly try and avoid using Amazon on line in future as the very first experience has been far from encouraging.
Cecil Samuel

Reply
Customer care male
Mr. Kg Ramanathan SaysOct 13, 2014

Sir, I placed order for Micromax juice a 177 and i received your confirmation message that is out for delivery and should be delivered 13th today. So far i have not received my parcel for my order dated 6th October. Please call me and let me know are you on the track and could you reach my hand today. I had to waited for it and could not move out because of this. Please. Please call me 9840915770 to tell me the fate of it.

Reply
Customer care male
Mr. Sujith V S SaysOct 13, 2014

Dear team,

I have received a consignment -order item id:14685503353283, sku:cocp11 and product details reya women's printed cotton dress material (403_blue)
The condition of the material is very bad and print inks are in spread over the material. I am not happy with your product physical condition. I want to replace this material on urgent basis. Otherwise pleas return back my amount which i have paid for the same and let me know the address to send back the item.
Pleas do the needful
With regards
Thanks
Sujith (9946811381)

Reply
Customer care male
Mr. Kuldeep Sharma SaysOct 14, 2014

I have booked Eureka Forbes trendy Nano 1000 watt hand held vacuum cleaner with reusable dust bag red colour.
Order placed: 11th of October 2014
Amazon. In order number is 402-8841501-9521108
Please requested to deliver item by 21st. After 21st i am out of station for 10days.
Regards
Kuldeep.

Reply
Customer care male
Mr. Naresh Kulabkar SaysOct 14, 2014

I had ordered Sonata wrist watch worth rupees 395.
Order placed: 22th of September 2014
Amazon in order number is 403-4322286-1815536, but till today i haven't received the ordered product after paying the sum by way of State Bank of India debit card, In order Amazon had given the delivery date up to 6th and 7th of October 2014. Please inform me its status urgently, if you do not have the same product or any other barrier to deliver the same. My mobile number is 9870753177.

Reply
Customer care male
Mr. Ritesh Rawal SaysOct 14, 2014

Dear Customer Care,
I had tvc nucler sx mobile order date 24/09/14 through amazon. In site and we had parcel received on 30/09/14. Through India post courier when i opened my order we saw 100 gm stone and one mobile size steel plate with plastic bag in tvc sky shop carry bag. I am shocked how this happens, mobile is missing in carry bag, Immediately i have going post office and given writing complain to post office. Harda- 461331.
Please solve out this this problem as soon as possible.I paid amount of rupees 9890 By visa card.
My order was 404-2347708-1034733 please help credit the same.
Docket number Em152271491in
Iam already a complain post by mail on 30/09/14 to amazon. In (cis@amazon.com), but till date no any positive response from amazon. In

Thanks and regards
Ritesh Rawal
09926147143.

Reply
Customer care male
Mr. Nagaraj Gadagi SaysOct 14, 2014

Dear Sir,
My order number is 402-4315906-7637154.
Expected delivery date 14-10-2014, 8.00am, but till now i have not received my material. This is my order and first experience is worst experience. Good bye Amazon.
Are you not doing follow-up?
Are you not tracking material? still receives complaints from customer?
Once you received your payment, is your duty over? May i expect any reply from you?

Reply
Customer care male
Mr. Shankar Kumar Sahu SaysOct 15, 2014

Dear concern,
I have given an order from Amazon India onto the date of 08/10/2014 with the order number 171-0110169-7571556, during the time of booking the stock were 4. I have booked it and my money also being deducted from my Axis Bank account and very next day i have got your mail against the cancellation of this order. Next day i again booked the same item on 11/10/2014 with the order number 171-4802387-8677934 and the same thing had happened in this case also, it is all fraudulent according to me,that during the time of festivals this thing is happening frequently. I have many cases in my surrounding even. If i wont get the reimbursement (the time i killed in this). I will strictly take the action and will complaint to consumer court also, that you guys are cheated with your customers. I want you to take it seriously else you will have to pay the debts for this.

Reply
Customer care male
Mr. Sanjay Rathod SaysOct 15, 2014

Hi,
This time i am very much upset by looking at the poor service of Amazon India. The above courier attempted as per their internal records with reason that the client's number is not reachable and office was closed.
The fact is, I am working in a shipping company which has basic need of 24*7 and office open all the time irrespective of holiday or weekend off. I am looking after their Asia business and international travel a lot, but i have not faced such a radicular comments form amazon.
And now when i am asking for today delivery because yesterday, worse service so now they are not promising or confirming it to be delivered.
So sorry Amazon, i will not use the platform in future.
Sanjay Rathod
+91 9828293331
Gundecha onclave, 6th floor, b-wing,
Khairani road, near sakinaka junction
Andheri - east, Mumbai, Maharashtra 400072
India.

Reply
Customer care male
Mr. Wasim Farooque Shaikh SaysOct 15, 2014

Dear sir,
I am Wasim Shaikh. My order number is 402-5977048-0083549. Yesterday, I got SMS, my shipment will be delivered today. I requested customer care to please deliver my shipment today before one pm, but still i didn't get any call from your transportation executive. Your customer care executive did not tell properly at what time could i get my shipment. Please help me sir.
Thanks and regards
Wasim Shaikh.

Reply
Customer care male
Mr. Yogesh Kumar Gupta SaysOct 15, 2014

Sir,
I received my Micromax android one phone on 10th of October 2014. There were some offers on this cell phone that time like "cash back offer and discount coupons of 500 rs". Please tell me about the process of cash back offer and discount coupons offers and how can i take benefits of these offers?

Regards.

Reply
Customer care male
Mr. Gowri Sankar SaysOct 15, 2014

I am writing this on behalf of my son Mr Gokul Sivasankar.
He had purchased Apple Mac Air Book 13 inch laptop md760hn/b from Vide Kidaaa Retail Pvt Ltd. Invoice number is mh-bom1-137294901-5078 date 06/10/2014. Your order reference number is 402-8479553-8984301. The product received. Now the issue is while checking with apple support regarding the warranty, they confirmed that, this product--serial number c02nfbbwg085 warrant started on 28/5/2014 and ends on 27/5/2014. Kindly note my purchase date is 10/10/2014, the date of delivery. Hence, kindly arrange to get the warranty form the date of delivery till 14/10/2015.
In this connection please refer my case ID 676751894 issued by apple support team.
Now kindly acknowledge the issue and do the needful. In the mean time i request you to speak to me on my mobile number 09444063047.

I am waiting for your reply.

Reply
Customer care male
Mr. Rajesh Majila SaysOct 15, 2014

I had ordered for dell inspiron 3542 15. six -inch l. On 12th October. I got the message saying it will be delivered by 14th October, but today it's evening of 15 i was willing to pay the extra money in return of fast service specifically, but till now i haven't got any response from your side and also haven't got any order number By which at least i can track my order. Contact number 8800106436.

Reply
Customer care male
Mr. Yogesh Bhagwat SaysOct 15, 2014

I have ordered for Micromax android a1 cell phone on 10. 10. 2014 and supposed to be delivered on 15the of October, but instead of receiving call from your shipping guys i have received a SMS on 14-oct at 4:30 that unable delivered that package due addressee not available. Where i was waiting for it till seven pm in the evening and today i was waiting for it from the morning for a call from your ends, but no response. Is it the Amazon known for best delivery service for prepaid customer?

Kindly deliver it to me as soon as possible.

Reply
Customer care male
Mr. Niiraj SaysOct 15, 2014

I had ordered Apple iphone 5s gold on 5th October 2014 and had been told me will get the same on October 13th 2014. Today is 15th of October 2014, yet has not received. No any mail or message regarding this. Kindly do the needful in this case and try to delivered the phone by tomorrow itself, as it is very urgent.

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Customer care male
Mr. Kuldeep SaysOct 15, 2014

Under order number 403-1056018-0528334, I ordered for Micromax flip cover with free screen guard from ink tree through Amazon India, but the packet contained only flip cover and the screen guard is missing. The matter reported to seller on 15. 10. 2014, but no action taken.
Kindly intervene, such actions on the part of dubious sellers bound to tarnish your image. I have on the whole placed six orders with Amazon and i hope you will give weightage to my loyalty.

Kuldeep.

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Customer care male
Mr. Rohit Madan SaysOct 16, 2014

Hi,
I am Rohit Madan and looking to buy jabra music halo2 bluetooth stereo headset. So while searching this product it showed me the price of rupees 2,849, but while booking its price got changed to rupees 3,899. I really do not, know why this misquoting has been done. I am really unhappy with this. Can i buy it in rupees 2,849? Please contact me.
Thanks and regards
Rohit Madan
Mob: 07838487746.

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Customer care male
Mr. Dipak Kotecha SaysOct 16, 2014

I had purchased an Iball tab under the order number 404-0145941-9683504. The tab has stopped working. The service center here in Rajkot demands the bill, which is not traceable by me. I need to get the invoice copy and trying to get in touch with your customer care or other department, but unable to get right link in your site to place the issue. I shall be appreciated, if a soft copy of the bill is provided to my email id.

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Customer care male
Mr. Rakesh Kumar SaysOct 17, 2014

I purchased Micromax canvas a1 with android one with rupees 6499. According to condition, if i pay via State Bank of India debit card then 10% amount would be refunded, but till date i didn't get even a single penny. Your service is rubbish and not acceptable. Neither you have given any customer care number nor feedback to write you on you website.
I will never purchase any product from amazon. If i do not get my money, i will do negative marketing of amazon. My mobile number is 9796606029 (Rakesh Kumar from Jammu (India)).

Reply
Customer care male
Mr. N Sivan SaysOct 17, 2014

Reference: My order number is 402-4528602-5463518.
I have placed order for two pieces of flip covers, but received packet through courier on today and found one piece of flip cover instead of two pieces. In view of this, you are requested to please deliver the missing flip cover to me without any further delay.

Thanks and regards
N. Sivan.

Reply
Customer care male
Mr. Kamal Tanwar SaysOct 17, 2014

I have booked a Micromax android one handset through amazon on dated 15th October 2014 vide order number is 403-3752562-6933141. The same was booked with an additional cost of rupees 49 as i wanted the same to be delivered today as the same was to be sent to my son on this date. I checked up with your customer care, but they were unable to give any satisfactory reply as they could not track the progression of delivery online. I hope that considering the urgency of this issue, you would take all appropriate steps to have it delivered today itself.

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Customer care female
Ms. Shobharani SaysOct 17, 2014

Sir,
I have received Micromax Canvas Android a1 mobile on 16th. Inside the box, i received only 8gb card and screen guard. I didn't receive gift coupon worth rupees 750. I have booked the mobile on 10th of October. Please let me know, I want to order cover case and earphones, if the coupon is available. Please reply.
Shobha Rani Hyderabad
Mail: shobharani203@gmail.com
Mobile number 9989911919, 04023111181.

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Customer care male
Mr. Nitin Singh SaysOct 17, 2014

Amazon.in order number is 404-1203364-2269112
Order placed: 6th October 2014
Delivery estimate: 11 October 2014
Items ordered phi lips qt4000/15 trimmer

Worst online retail service i have ever encountered is amazon.in.
I have given five negative feedbacks at your site through my account, but still no response.

Now, at least have the decency to tell me whether i will receive my package or not or if i will, then when?

Reply
Customer care male
Mr. Tilak Raj SaysOct 17, 2014

Sir,
my order number is 404-3058675-3138753 dt 17/10/2014
Our requirement is screen guard lava n350, but you send the screen guard lava iris 1x. That is no use for me. As per discuss with seller we are send the screen guard back to seller through the professional courier docket
no amb503964930 dt 14/10/2014
Kindly send the screen guard lava n350
thanks and regards
tilak raj.

Reply
Customer care female
Ms. Shobharani SaysOct 17, 2014

Sir
I have received Micromax canvas android a1 mobile on 16. Inside the box i revived only 8gb card and screen guard. I did not receive gift coupon worth Rs.750. I booked the mobile on 10th October those offers were there.
Please, let me know, i want to order cover case and earphones if the coupon is available please. Reply.
C. Shobha rani Hyderabad .
Mail is shobharani203@gmail.com
Mobile is 9989911919, 040- 23111181.

Reply
Customer care male
Mr. Eppa Sampath Kumar SaysOct 17, 2014

Hi team,
Order #403-6092047-5622728. Samsung evo mb-mp32da Microsdhc 32gb memory card.

Just now i got the message your order will delivered today at 06:57pm and similarly in the track status updated as out for delivery at 06:55pm today.

Will it delivered today? or are you try to befool us.

Because order reached to Bangalore on 15-oct-14 at 5.06am

15th to 17th, no update. Last minute updated as out for delivery

I am eagerly waiting for this

Regards,
Sampath.

Reply
Customer care male
Mr. Abdul Samad SaysOct 17, 2014

Sir, i had purchased headphones of skull candy brand on August 2014. Within three months it became faulty so tell me how i can resolve this problem toady i went skull-candy showroom in select city mall Saket shop name "digital house". They refuse to change my headphone i was very upset for your service. Sir, you please take some action on this and tell me how i can resolve my problem my phone number is 09871898479.

Reply
Customer care male
Mr. Ardhendu Sekhar Nath SaysOct 17, 2014

Sub : I have booked one product. Order number 403-3886782-4387528, tracking number is 44668476720 and dated 19-09-2014

Sir, i am informing you that i have not received the above product from your company till so far, as i have already sent payment through SBI.

I have already contacted with blue dart carrier, but i came to know that they have returned back my product. I want to know the reason about return of my product by blue dart carrier, but they have not given me proper replay and also they have misbehaved with me very badly.

However, kindly arrange to send my above product as early as possible.

Thanking you.

Reply
Customer care male
Mr. Vipul Chaudhari SaysOct 17, 2014

I have ordered Micromax canvas a1 order number 171-2926846-6295526. I have not received it till and money is already deducted from my account HDFC, so refund money as soon as possible.
Second thing, your service is very poor. Take feedback weekly from your team member. Now i wont purchased anything from amazon.

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Customer care male
Mr. Biraj Kanungo SaysOct 17, 2014

I am not satisfied with the order number 171-1518739-2110734 from amazon. I have requested to refund the amount as the products are not standard quality. This organization is cheating by giving false advertisement. Where as snapdeal.com, homeshop.com are loyal to consumer. If consumer is not satisfied with product then immediately take back and cash paid. If you do not return it then i will go to consumer forum.
B. Kanungo.

Reply
Customer care male
Mr. Conceicao D'costa SaysOct 17, 2014

Online rate quoted by amazon for Micromax canvas a1 with android one (magnetic black) is rupees 6,499. However, when i have placed an order today (17/10/2014)for above Micromax canvas a1 with android one (magnetic black) rate quoted is rupees 7,023 plus rupees 30 for special packing. Kindly confirm which rate is correct for Micromax canvas a1 with android one (magnetic black). Please confirm immediately as i have placed an order for above phone. Thanks.

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Customer care male
Mr. Rakeshwar Singh SaysOct 18, 2014

I ordered a Samsung evo mb-mp 16da Microsdhc 16 gb memory card on 16 October 2014, for which i had paid rupees 549 through net banking and it's order number Is 403-0954536-1129126, but the dispatch of item is showing pending. What is the reason behind it. Kindly make me to know the reason for further purchase in future.

Reply
Customer care male
Mr. George Thekkumcheril SaysOct 18, 2014

My order number is 171-2459955-8721913. unfortunately i have not received it. It was sent through the blue dart to Allahabad. They have never contacted me or called me through the phone. The other day i got a message from the amazon that my goods could not be delivered because of non availability of the addresses. That is not true you have delivered goods earlier to me in this address. I contacted the office of blue dart on the other day they said that my goods will be delivered the following day, so far nothing has happened. Please do the needful

George.

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Customer care male
Mr. Arun Shrivastava SaysOct 18, 2014

I have return my filla gray sneaker vide amazon return slip number is id-710120534841 ppickup date 12 October 2014 through your pick up boy mr rajesh kumar.

But till now my amount has not been credited to my account.
You are requested to please credit my refund amount at the earliest and obliged.
Regards
Arun shrivastava.

Reply
Customer care female
Ms. Vibha Dhingra SaysOct 18, 2014

Order number
404-5579426-9277956

Please refer to my order number stated above, which was to be received on 17th October. And was duly checked with customer service number and got it confirmed from their side as well, but the package is still to be received at my end. Very pathetic service and no updations from your side.

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Customer care male
Mr. Arindom Mazumder SaysOct 18, 2014

Item ordered : Lenovo yoga eight tablet
Order date : 09-10-2014
Order number : 403-8926673-1994760
Tracking number : 606965541217
Delivery date : 17-10-2014
Name : Arindom Mazumder

Really sad to share such bitter experience with your site, as till date and time not yet received the product, as it was to be a present item. Think this is the only Moto of this site and found yourself a failure on your part and dedication with your business basics. Spoke with your toll free customer care representative and requested for delivery at least by 18th, but it was also on vein. Sorry you have just murdered the worth of the item as well as the trust. At least upgrade yourself and be punctual on delivery.

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Customer care male
Mr. Rahul Samir SaysOct 18, 2014

Disappointment from amazon delivery system.
Its very sorry to say your costumer service is very poor i have purchase one printer almost 12 to 15 day back and as per final commitment by your last delivery date 15th October 14, but still i have not receive my printer yet after many call no body can give me right solution. Already i have coordinate by gati complaint number -12209195, but they also do not give me any reply yet.
Kindly suggest when i receive my printer. Kindly look into the matter as it is adversely affecting brand image and it’s a question on customer service of amazon.
Regards
Rahul samir
8800336566.

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Customer care male
Mr. Atul SaysOct 18, 2014

Dear sir,

Kindly we want to draw your kind attention towards the problem of order booked delivery problem and order number 404-6510018-6741963. This is a serious problem we have not received our booked item and your amazon site given a booked item delivered date 17-October-2014.

So kindly provide our booked item in earliest basis.

Thanking you,
Atul.

Reply
Customer care male
Mr. Karnab Ch Deka SaysOct 18, 2014

Order #403-7548088-4453919 Micromax canvas a1 mobile) had a maufacturing defect which were intimated to you and after getting the return authorisation, still i am waiting for the pickup of the same from 8th oct'14 to 18e mentioned oct'14, however you have mentioned that 18th oct'18 is the last date to return.

Reply
Customer care male
Mr. Satheeshkumar SaysOct 18, 2014

Dear sir,
I ordered (Lenovo a369i mobile) through amazon website and the same was delivered through courier to me on 14.10.2014. I found defect (automatic screen lock is not working) and complained to your customer care.
Your pickup person not yet come to pick the mobile even after crossed 3rd day. So, as per your person request i sent that mobile through blue dart courier (con. No-60193432681) on 18.10.2014.
I request you kindly return my money rupees 4024 for mobile and with rupees 310 for courier returning charges. (total rupees 4334)
Attached courier slip for your records.

Thanks and regards
Satheeshkumar T.

Reply
Customer care male
Mr. Rishi Kumar Singh SaysOct 18, 2014

Sir/madam
I had brought a ASUS mini laptop model number ASUS x200ca-kx018d and order number is 404-6104905-9208359 it was delivered yesterday. and i haven't got the invoice receipt, but unfortunately we had order wrong laptop DOS operating system. so we want to replace it and order another laptop in window operating system of the same price.
Kindly reach response as soon as possible

Regard
Rishi Kumar Singh.

Reply
Customer care male
Mr. Sahil Jaswall SaysOct 18, 2014

Hi dear,
I am not satisfied with your services. I have placed order for two phones.
But today i have received order of only one phone Micromax juice. 2nd phone
Micromax mad is still pending. Your status is showing that it will deliver
to me on 24th October to 27th October.

I need this order before Dewali, if you are not able to deliver my order
Before Dewali on or before 22nd October. Then please cancel my 2nd phone
Order. I will not receive this order after 22nd October.

Thanks
Sahil jaswal
9646735235.

Reply
Customer care male
Mr. Jaswant Mehra SaysOct 19, 2014

I have ordered a mobile phone and used the express delivery for that i have paid rupees 49 extra, but was supposed to reach by 18 October. We did not receive the mobile and also no one contacted us. In the late evening i got a email with excuse that there were no one in the house. However all the family member of were waiting for the mobile phone. My tracking number is tracking ID is 121100872110. Kindly send the mobile phone as soon as possible and ask the delivery boy to call before coming.

Reply
Customer care male
Mr. Harman SaysOct 19, 2014

Dear sir/ madam:
This ordered item came to my place for delivery, unfortunately no body was home as this was the working time for every one and being out of home is not unusual, kindly, the courier by blue dart has no courtesy to leave his telephone number Or call at my mobile: 91 9891148380 when he found my door locked. Iind time the courier came again at unannounced time which blue dart call centre gave between 3. 00 pm to 6. 00 pm on 18. 10. 2014. Blue dart call centre noted my phone number, but no body called up. I had also put a slip on my door to deliver at my neighbor or call my mobile. The courier did not care to read the the slip instead he put up his slip. Kindly do the need ful and deliver the item at 154, Seemant Vihar, Kaushambi, Ghaziabad Uttar Pradesh 201010.
mobile number is 91 9891148380 or alternatively at flat number 142, Seemant Vihar, Kaushambi, Ghaziabad UP 201010.
Thanks,
Sincerely,
Harman
Shipping confirmation
Order #402-5044338-5818724.

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Customer care male
Mr. Kailas N Parwe SaysOct 19, 2014

I have made payment of rupees 5989 for purchase of two numbers. Xbox wireless controllers on your site on 13th October 2014 order vide order number #171-6261764-4021915 with japtec, but your seller has not dispatched my consignment till date. I have given mails to seller, but he has not intimated details of dispatches nor apologized for non dispatch. I fear of cheating. Please help me.

Reply
Customer care female
Ms. Saloni Dhawan SaysOct 20, 2014

I purchased two products (sarees) with order numbers are as
1). 403-6472237-4501148
2). 403-9921057-4882731 and i wish to return this product and get my paid amount back as the product was not as per the requirement as mentioned on the website. Consider my requirements and fulfill the requirements.

Reply
Customer care male
Mr. Ajay SaysOct 20, 2014

Dear support,

I booked a order number 171-8255472-6538762 on 14th October for some baby product and today(20th October) still it has not been delivered and tentative delivery date is 29th-oct. I have to gift this item to my some close pal on Diwali, which i do not think i will be. Is this the way amazon works. I am totally frustrated now. I was getting the same product in less amount from other online portals. As i need this product urgently, therefore booked my order on amazon in the impression that i will get my product as quickly as. This was my first experience and hopefully will be the last, will never suggest any one to go for this. Customers are the backbone of any organization and if customer are unhappy will definitely have impact on the performance and name of that organization.

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Customer care male
Mr. Rajan Londhe SaysOct 20, 2014

Very bad experience with amazon, spoke with seller, he has already sent by courier the order on 12th October 2014, but the amazon shipment services still not delivered the order. It’s not fault of seller.

This is the west of my time, it’s better to purchase from local market.

This order booking through HDFC bank credit card, but still i have not received the 10% cash bank amount.

Cancelled the order and return my booking amount.

Reply
Customer care male
Mr. Alok Barik SaysOct 20, 2014

Dear sir,
I apply my return order on 13. 10. 14, but now no one can pickup my item after 7days. What your service i do not understand every time say your return process is so easy that easy after apply seven days no one collect what you doing. Show one picture item and send another then when you send request to return you cant do anything for us. What you doing for your costumer. My amazon.in order #171-9609675-8271518.

Reply
Customer care male
Mr. Dhananjay SaysOct 20, 2014

I have placed order on dated 6th October 2014 and same been delivered on 16th October, but today is 20th October yet not received my courier.

Can you explain about your service or what is the issue on my given problem.

At the same time you taken money, but after two weeks i did not get. Why?

For your kind reference order number is 403-7609850-6640333 item name is pny pen drive and second order number is 403-1811109-9560346 item name is Rangriti women's cotton Chudidar (kv002).

I am daily reeving messages and mail as below (other items is out for delivery and should be delivered today).

What is my problem on this regards?

Take up the matter with concern to avoid future communication and make better relation.

Thanks.

Reply
Customer care male
Mr. Ravi SaysOct 20, 2014

Download amazon.in app and win your orders amazon. In
Shipping confirmation order #402-4144987-6691534

Hello Ravi,
We thought you'd like to know that we've dispatched your item(s). Your order is on the way. If you need to return an item from this shipment or manage other orders, please visit your orders on amazon. In.

Your estimated delivery date is:
Tuesday, October 21, 2014

your package was sent to:
Bishmber lal
Mohammad Pur government Colony quarter number 212
New Delhi, Delhi 110022
India.

Reply
Customer care male
Mr. Jipson SaysOct 20, 2014

Amazone order is 402-7367032-3303527.
Order placed on 10-10-2014.
Estimated delivery on 17/10/2014

I have placed the order on 10/10/2014 and you have given the estimated delivery on 17/10/2014, but till now i have not received the product


Aramex tracking number is 40736592562

After 13/10/2014, there were no update in the Amazon site. I have tried to track the courier with the above number, No result. I had made call to Amazon customer care regarding this. on 17/10/2014 Amazon updated the tracking history saying that product still in Mumbai. That means 13/102014 to 18/10/2014 this product was kept in Mumbai courier store.

Reply
Customer care male
Mr. Shyamal Paul SaysOct 20, 2014

Hi team i have ordered one shoes and that has been delivered to after the estimate data and that shoes also not that one which i ordered so i want to return that one and i want my money back, so just send me the mail that i can contact to you guys or call me on my number 9654439149

I hope that you guys contact me as soon as possible

Regards,
Shyamal Paul.

Reply
Customer care male
Mr. Sajeev K SaysOct 20, 2014

I booked one table mate through amazon order placed: 12 October 2014
Amazon.in order number is 403-6234441-8989162. It has been intimated through my mobile that the item has been dispatched via DTDC (3612776). This number is not traceable anywhere. So kindly do the needful for the speedy delivery of the said item and intimate me regarding its location.

Reply
Customer care male
Mr. Partha Chakraborty SaysOct 20, 2014

Sir,
I have purchased a Nokia 105 black model on 06th February 2014.
Since yesterday, i am facing problem. My all contacts have been deleted automatically and when i am switching on the mobile. Some foreign texts are displaying, seems to be Chinese. However i am able to receive calls, but only contact number is displaying in spite of name. However i have tested my SIM in other mobile, all the contacts are available.

In this regard i visited the Nokia care. They said they do not have required software to repair the phone and further to contact the vendor. So i am complaining the same. You are requested to do the needful.

Invoice number-mh-bom1-132576101-18198.

Reply
Customer care male
Mr. Devanshu SaysOct 20, 2014

Amazon is the work company in terms of their delivery commitment. Other competitors are far better like eBay also local players deliver like flip kart also supply material before the promised date, so this company is highly non recommendable, even their customer care in non supportive and not able to provide any solution so users. Request you not to buy anything from them.

Reply
Customer care male
Mr. Nirav Hingu SaysOct 20, 2014

Hello, i am Nirav Hingu from Mumbai India region. I had ordered portable bubble speaker on 14th October 2014. Payment already made via online, but still not received, i mailed to your logistics partner in India delivery, but it was on deaf ears. My order number is 403-8074661-2464-369. May i get know what happen with my delivery of parcel? Regards, Nirav.

Reply
Customer care male
Mr. Arun V SaysOct 21, 2014

I ordered a Lenovo laptop on 18th of October 2014. It supposed to be delivered on yesterday (20th October 2014, but still i didn't get any call or message about delay. Could you please check this issue? give me an exact date of delivery? Amazon charged 49 rupees extra for delivery, but didn't deliver it on time.

Reply
Customer care male
Mr. Hari Singh SaysOct 21, 2014

Hi I am harsh. I bought one Xolo 6x -1000 from amazon of Friday evening. I lost the bill of that. So i want new one bill. That time i was given fake Gmail id. So that's the reason I am not getting my order number. And i mentioned the original Gmail id, so please help me. Contact number is 9015469697.

Reply
Customer care male
Mr. Ashish Tyagi SaysOct 21, 2014

I have ordered a Samsung mb-ms08d Microsdhc 8gb class six memory card on 10th October 2014, but still i haven't received my memory card yet. I do not even received any acknowledgement mail from your side. Your service is very poor. My details are as; Ashish Tyagi Mobile. 7840001993 Order date is 10.10.2014 Estimated delivery is 18.10.2014 Order number is 404-7586669-2640300.

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Customer care male
Mr. Bhavesh Salian SaysOct 21, 2014

Hello, i have placed an order for Zovi synthetic white sports shoes with blue accents with size nine, but shoe size nine is unfit and wants change back to size eight. I have tried to amazon phone support and none of them answering the call till now. I have been very frustrated since i ordered shoe from amazon. Please make the arrangement and provide me shoe size eight. Order ID is 171-5710440-1917902. Mobile 9964554325.
Thanks
Bhavesh S.

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Customer care male
Mr. Pradeep Mittal SaysOct 21, 2014

I booked an order with order ID 403-2504390-3481904. yesterday i got message from amazon "you item would be delivered today". However, i am waiting for this till now. Even today, i got message that "couldn't be delivered due to additional address requirement. Please contact amazon". Nobody call me to confirm my address even i am trying to contact customer care with no success from today morning. Unable to understand, why i choose amazon because i never ever face such issue with Flipkart.

Reply
Customer care male
Mr. Rajib Mukherjee SaysOct 21, 2014

Hello, I have purchased Micromax canvas doodle three a102 (white, 1gb ram) on 6th October 2014. Estimated delivery date was Thursday 16th October 2014. Right status is in transit. Ship carrier fedex. Tracking ID is 606970474476. Latest event: Kolkata wb Package arrived at a courier facility - 13 October 2014 5:00:00 pm. , but i have not got this item till now. Please help me. My mobile number is 91 9474691181.

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Customer care male
Mr. Ramesh Verma SaysOct 21, 2014

I placed order to get a mobile flip cover ( 02 nos. Dmg premium leather flip cover for Micromax canvas a1 android one mobile(black) )on date 16 October 2014 order number. 12613408042563. I get my order on date 20 October 2014 ,but in which there is only one flip cover. Detail is as following sku: mmxa1androidlk asin: b00o72q164 listing id is 1015oypyybl order item id is 12613408042563 Seller name: vishal graphics Order id:404-7559056-0973922. Make necessary action by which i get my second flip cover.

Reply
Customer care female
Ms. Sudha SaysOct 21, 2014

Today i have placed my order, but i could not able to make the payment because i did not get the cvv column to type my cvv number, but i received messages in mobile that my order was in waiting to payment process. After that i realized that my mail ID which i was given has some problem so that i did not receive any mail. My order numbers are

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Customer care female
Ms. Kanimozhi SaysOct 21, 2014

Regarding the refund amount for the order number is 403-6617761-7641149. Still i haven't received the refund amount for the order number 403-6617761-7641149. I received the mail from amazon stating that you received the material on October 12,2014, but still the money was not refunded. Kindly update me on the same.

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Customer care female
Ms. Gaayathri SaysOct 21, 2014

I have placed a request of return seven days ago for an item that is not fit for my mobile and no action is taken still. I only received an email saying the request will be processed and no one turned up to receive the item for the past seven days. Order ID 402-1136404-8245129: One of white flip diary folio case cover pouch for Samsung galaxy s duos two 7582 Are you doing anything to take it back? I want my cash returned back. When is it likely to happen?

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Customer care male
Mr. Jaikishan Pg SaysOct 21, 2014

I HAD BOOKED ONE MOBILE BATTERY ORDER id is 171-6736025-9123562
TILL THIS DAY THE MOBILE HAS NOT BEEN DELIVERED. THEY ARE ONLY SENDING SMS MESSAGE TO MY mobile numberR: 9742370257 SAYING THE ADDRESSEE WAS NOT AVAILABLE. THIS IS NOT TRUE. I AM VERY MUCH AVAILABLE AT HOME AND MORE OVER NO ONE FROM YOUR SIDE HAS COME TO MY PLACE NOR MADE A CALL TO MOBILE.
KINDLY TAKE UP THE MATTER AND DELIVER GOODS ORDERED.

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Customer care male
Mr. A V Chowdary SaysOct 21, 2014

Sir, My order number. 402-7636670-7418708. The delivery is due to day i. E 21.10.2014. No delivery person came to my address till now. I have not received any call to my mobile to locate my address, but to my surprise I have received a message that the delivery boy could not locate the address and went back and directed me to contact amazon. From 16. 10. 2014 I have received two orders from amazon without any problem. Moreover the address is very easy to locate. So please instruct the concern person to deliver the order at least tomorrow, if he faces any difficulty he can contact to my mobile numbers 9490045555 or 9866528387. With regards A. V. CHOWDARY.

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Customer care female
Ms. Anuradha SaysOct 21, 2014

My tracking ID is 40736709731. The delivery estimate was on 20th October. Today is 21st and i haven’t received the courier as of now. It contains all Diwali items and tomorrow is Diwali. How do i get the courier by tomorrow? Why there is a delay in receiving the parcel when the parcel is with the courier service from 20th afternoon.

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Customer care male
Mr. A V Chowdary SaysOct 21, 2014

My order number 402-7636670-7418708. Not delivered on due date 21. 10. 2014. Without contacting me over mobile simply send a message that they could not traceout the address. Since 16. 10. 2014 they have delivered two of my orders to the same address which is very easy to locate. Please instruct the concern person to deliver the order tomorrow and call to my mobiles if he faces any problem to locate the address. My mobile numbers 9490045555 and 9866528387. Please do the needful.

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Customer care male
Mr. Santhanam Sarvan SaysOct 21, 2014

Refer to ad given in Times of India dated 21/10/14. The cost for Mobile Lenovo A269i was given rupees 999. Whereas the rates given at the amazon.in site costs rupees 2693. I have also called the customer care (99-22-30430101) from my cell no 8080038168, but the reply for the query was not responded. Requested to clarify the discrepancy and rectify. Regards S Sarvan.

Reply
Customer care male
Mr. S Dhanunjaya Rao SaysOct 21, 2014

I have received my order number. Order number is 404-7632144-5160346 Micromax BOLT A068 (WHITE).I have paid rupees 5900 through HDFC BANK debit card on 11. 10. 2014. I have to receive rupees 590. 00 as a discount amount (10%) on HDFC CARD purchases. Till now the amount was not credited in our account

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Customer care male
Mr. Yogesh Rastogi SaysOct 21, 2014

I have ordered an Amethest double bed sheet with pillow covers and it should be delivered till 17 October according to your confirmatory message, but still I have not got that double bed sheet and I have complained once to your customer care executive, but still my complaint is not resolved. Please go through my problem and resolve it soon as possible.

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Customer care male
Mr. Yogesh Kumar SaysOct 22, 2014

I had ordered for a wild craft spring 18 ltrs backpack. Product ID is 40326186838871517 and the expected delivery date was yesterday. I still haven't got any message or call from the Amazon or courier company either. Flipkart is the best in delivering products I feel Amazon service is really poor. I have also paid money for the product online.

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Customer care male
Mr. Shankar SaysOct 22, 2014

I booked an order with order ID 403-3653991-0012322. Sunday i had booked the order. I got message from amazon "you item would be delivered today". However, i am waiting for this till now. Nobody call me to confirm my address even i am trying to contact customer care with no success from today morning. Unable to understand, why i choose amazon because i never ever face such issue with Flipkart.

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Customer care male
Mr. Sandeep Malik SaysOct 22, 2014

The World class shopping website "Amazon" is doing Fraud with me. They providing the discounts in the Products all are Fake. I have faced the Big issue recently

I was searching online deal for Mobile(Lumnia 625). On ten October 2014 I was placed the order. I have received the confirmation email for this order and delivery date were on 20 October 2014, but till date i haven't received my order. I have talked to Amazon they are saying there were Pricing error with this product by the seller. Who are the seller? I have ordered Amazon only I know Amazon and they are only the responsible for delivering my Product. How People can believe on Amazon. People should not believe on Amazon until they get the product in hand. Amazon can cancel any order any time? This is totally unprofessional way they are doing
I have also tried to contact with Amazon and their Management team, but always their executive sending emails such a template email. I want my product which I have ordered. Thanks.

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Customer care male
Mr. Venkat SaysOct 22, 2014

I ordered on 10th my order ID 403-8284323-5656313 till now i didn't receive, even there is no updates order tracking. When i call customer care they are saying to cancel the order. I do not know what the hell your people following process. Why you people want give offers and why you want to say to cancel the order. I think your people are running interest with the customers money. I will suggest all my friends not book any order in your portal. This too worst service and worst customer service. Flipkart is 100% better than Amazon.

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Customer care male
Mr. Jatin Lalcheta SaysOct 22, 2014

I booked an order of one TB hard disk before four days. Yesterday, i got message from amazon "you item would be delivered today". However, i am waiting for this till now. Even today, i got message that "couldn't be delivered as addressee was not available. Please contact amazon". Unable to understand, why i choose amazon, because i never ever face such issue with Flipkart.

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Customer care male
Mr. Himanshu Patel SaysOct 22, 2014

My order number is 403-9251922-7505144, dated 10. 10. 2014, 404-0583291-96333926 and dated 10.10.2014. Estimate delivery date 15th to 18th October 2014 and 17th October 2014, but I do not receive my orders till this date. Please give reply soon and send my ordered items, this items are specially for Dipavali. So send my orders today only. After that i will not receive my orders.

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Customer care female
Ms. Sarada SaysOct 22, 2014

I am Sarada. I have purchased one product in amazon, but i will return the product. I called the customer care on 14-10-2014. The customer care executive told that within 48 hours the courier boy picked the product, but still date the courier boy has not come to my house. The worst online shopping site.

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Customer care male
Mr. Mohan Abraham SaysOct 22, 2014

Can some idiot in this stupid company tell me what happened to my two orders placed and paid on nine October. ,I am really have to do something about this because its ridiculous,no response from anywhere. Order number is 69153808953 and 69148156346. I have to write to the top level management, because this is the last time I am buying anything from AMAZON. The whole idea was to get it before Dewali.

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Customer care male
Mr. Santosh Papade SaysOct 22, 2014

My shipment of canon camera was schedule on 21st October, which ordering on 11th October. Still I am waiting for the parcel and no call or SMS from your side. It is very bad experience we had with amazon. Next time we will try to buy from direct dealer it may be costly, but it is on time and genuine products only. Order number is 40736757541.

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Customer care male
Mr. Manzoor Ahmad Dar SaysOct 22, 2014

I had placed an order on 01.10.2014 with Amazon India for purchase of product (MORPHY RICHARDS CHOPPER VIVO Vide order number 403-0973538-8452364) for my sister as Diwali Gift. I am sorry to state that I did not receive the product till date 22.10.2014. Since Diwali is tomorrow and the purchase has no relevance now. I have already contacted the customer care of Amazon India (022 30430101) for refund, but nothing in this regards has been done so far.

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Customer care male
Mr. Kalpesh Sonagra SaysOct 22, 2014

I have ordered a blackberry z3 mobile on October 21 2014, 11:39 AM, after completing transaction, i have not got any conformation mail on my mail ID kalpeshsonagra@gmail.com or my mobile 9228251000. I am wondering about my order how to track it. My banking transaction is as under, 21-Oct-2014 (21-Oct-2014) TO TRANSFER INB Amazon Seller Services Pv ASSPL Payments ASBI3526050690IG00CHBFC8 TRANSFER TO 3199591162094 10,999. 00} Kindly guide me regarding this matter. With best Regards, Kalpesh Sonagra 0919328678298 919228251000.

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Customer care male
Mr. Ashish SaysOct 23, 2014

I think Amazon should improve on delivery time of the products. I ordered mobile on 11th October and expected date of delivery is 27th October. Can anybody imagine in this fast moving world customer has to wait for 16 days delivery period :). Really ridiculous. This is the worst level of service one can imagine where competitors delivers within 2-3 days maximum. This is the worst ever online site I have ever seen and seems to be sending the product by bullock cart :) Nobody to listen and nobody cares. The most funniest part is customer care guy said the product is lying in my city from 20th and it has not been delivered to home. He he it seems people are fools over here. Flipkart and ebay are far much better than this class three level online site.

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Customer care male
Mr. Aakash SaysOct 23, 2014

What a ridiculous online store is it. I ordered mobile from Amazon on 29th September and still haven't received it on 23rd October. After talking to customer care, they said cancel it if you do not want. Its because they are not the owners so they can dare to say like that to customers. I am hoping to reach it this year may be. This store is going to be shut down soon. It seems so guys do not order from this ground level unprofessional company. I really regret after ordering from here.

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Customer care female
Ms. Neelam SaysOct 23, 2014

I placed an order on 21st October. 2014. My order ID is 4048092522-2441918 for supply of Casio G-Shock watch. The watch received is defective and hence not in working order. Timing of the watch has not been set even by the watch shopkeeper. Order for supply this watch was made to present it on the day of my son on 23-10-2014. Kindly supply another same piece of watch immediately with its time duly set. My phone number is 9872220921. Kindly contact me immediately as my son is very eager to have this watch.

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Customer care male
Mr. CHANDRAKANTH SAPARE SaysOct 24, 2014

Dear sir, My order number is 403-2940288-5693160. Expected delivery date 22-10-2014, 8.00 pm, but till now i have not received my material. I already paid amount through internet banking. This is my order and first experience is worst experience and not response toll free number. Please refund by amount back. Good bye amazon.

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Customer care male
Mr. Ganeshkunmar SaysOct 24, 2014

My order number is 403-2131114-3437914, dated 10.10.2014, Estimate delivery date 17th to 22th October 2014, but i did not receive my orders till now. Very worst service of AMAZON TRANSPORTATION SERVICE. This is the first time i am facing this problem. Resolve this issue as soon as possible. OTHERWISE CANCEL THIS ORDER.

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Customer care male
Mr. Paresh V. Patel SaysOct 24, 2014

Hi, i am from India and i am using amazon. In mostly to order some thing, but this time i want to order Fintie Lenovo IdeaTab A7-50 Smart Shell Case - Ultra Slim Cover for Lenovo IdeaTab A7-50 7-Inch Android Tablet (3 Year Manufacturer Warranty) - Black from amazon.com. So kindly help me to place order out site India. Also i want to know how much amount required to get this product from amazon.com in Indian rupees. And how many days you take to deliver this product to India, Gujarat. My pin code in India is 395009.

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Customer care male
Mr. Amit S SaysOct 24, 2014

Believe Amazon.com is just fooling its customers. Announcing different schemes and unable to deliver a simple product for which they assured a timeline of five days. Not delivered to me after 12 days. In spite of constant follow up. Customers are the most foolish creature on earth is what they are proving.

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Customer care male
Mr. Awadesh Singh SaysOct 25, 2014

Hello, Please note that i have placed an order on 9th October from amazon. In and the order number is 171-0702010-1880335. The estimated delivery date is between 15th October to 21st October, but still i didn't receive my package. The carrier is Amazon transportation service and the tracking ID is 69148169484. So where is my stuff?

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Customer care male
Mr. Sumeer Sehgal SaysOct 25, 2014

I am Sumeer Sehgal From Ludhiana Punjab. My mobile number is 9855619138-8568883786. My email ID is Sumeersehgal@ymail.com. I have purchased Acer Iconica b1-730hd tablet. My order number is 402-7537817-4829962. You sent me the refund cheque, but cheque name is different. Not to the match for my bank account. How to cash the cheque. Please send the Cheque. This Name Sumeer Sehgal. I am calling amazon customer care number 180030009009, but not response from the amazon customer care. Every day every time executive change and repeat the all problem saying. I update the name Sumeer Sehgal. Can you tell me when you send my cheque. This process hardly 15 days old.

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Customer care male
Mr. Shijesh. Kv SaysOct 25, 2014

I Have purchased one TB external hard disc of Sea-gate through Amazon and the same is delivered to me on 13th of this month, but the data cable is not suit to the pin slot of hard disc and it is very loose in the slot. So i just want to replace the product. Inform me the procedures to be followed for the same. With Regards, Shijesh. KV.

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Customer care male
Mr. Akil SaysOct 26, 2014

This is really hurting me, why do not people pick customer service phone? I called 15 times, but no answer. My order is too late. My estimate delivery was 21st of October, but i have not yet received it. Just understand Its urgent other online shopping sits are perfect in their delivery. Amazon has created a bad impression in my mind. please send me the perfect delivery date.

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Customer care male
Mr. Fareed Raja SaysOct 26, 2014

I have booked Micromax Canvas A1 mobile on 15th October 2014, till date i haven't received my mobile, why there is big delay i want and explanation? My order number is 402-9736479-0304345 and my tracking number is 69156285984. I am surprised to see such a big delay and third class service by amazon.Com. Seriously I am thinking of filing a case against amazon.com for this delay in consumer court, i will definitely do it, you will get a court notice soon. With Regards, Fareed Raja.

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Customer care male
Mr. Dipak Kumar Mohanty SaysOct 26, 2014

Dear Sir, I had booked shoes on 11th September and my order number is 171-4219665-8036355, as advised me it was supposed to be deliver by 21/10/2014, but till today i have not got my ordered item, so kindly inform me the date of delivery of my item. Thanks and regards Dipak Mohanty Bhubaneswar (Odisha) M-09861024409.

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Customer care male
Mr. Sanat Acharya SaysOct 26, 2014

Order #:
402-6958982-3334727
Order Date:
ten October 2014
Delivery Address:
SANAT ACHARYA
C/O. KAMAL Kumar CHAKRABORTY
NEAR KODALIYA GRAM PANCHAYET OFFICE
HOOGHLY
WEST BENGAL
712123
Order status:
Dispatched on 12 October 2014
Expected dispatch date:
12 October 2014
Estimated delivery date:
25 October 2014
Till to day I do'nt receive my required order.

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Customer care male
Mr. Rahul Sharma SaysOct 27, 2014

I am Rahul Sharma i have purchased one Sony Xperia c3 dual white phone in amazon, but i will return the product. Because that phone some scratches on screen and back side. I called customer care on 17.10.2014. The customer care executive told that within 48 hour the courier boy will pick the product, but still date the courier boy has not come to my address. The worst online shopping site.

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Customer care female
Ms. Sneha SaysOct 27, 2014

I had ordered for three Mebelkart beautiful string curtains and customer have received only one curtain. I had raised the complaint about this and also spoken to one of your customer care who has sent the mail to Home Zara regarding this (copied to me). It was told tat the problem will be solved by 25th October, but till today i have not received any mail regarding this. Look into this issue and send me the remaining two curtains as soon as possible.

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Customer care female
Ms. Sushama Chavan SaysOct 27, 2014

Hi, My order number is 404-4987652-4054742 I have ordered for mixer grinder from you, but it was not working so I have returned the same and you had given me cheque for the same amount, but i haven't deposited that cheque in bank and when I went to deposit it was so late and bank people said i can deposit it only within six months. That cheque is still with me can you please send me new cheque if you want I will send this cheque back to you. It will be highly appreciated if you help me in this problem Thanks and Regards, Sushama J. Chavan 9960555789.

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Customer care male
Mr. Sachin Bansal SaysOct 27, 2014

Dear Sir/madam, i have placed an order for iPhone 4s black which has been received on 25th October. Sorry to say on the back side panel there is small breakage mark on the below left side corner. Kindly suggest how can i send it back to you for replacement of other hand set. My order number was 40479125631203527. My email is is sachindotbansal@gmail.com. I have already sent the complaint on the your email : order-reply@amazon.in, but did not get any reply. Please look into the matter and resolve it at the earliest. Regards Sachin Bansal.

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Customer care male
Mr. Vasanth SaysOct 27, 2014

On 16/10/14 i ordered Micromax canvas A1s and the product was delivered to me on 18/10/I4 within two days. Happy about that, but during these 10 days of time, i am experiencing lot of problems with my new Micromax canvas a1. Major problem was the phones mike was not working. Can any one suggest me how to replace/refund for this product?

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Customer care male
Mr. Kumaresan R SaysOct 28, 2014

I am not able to reach the number, but i should register my complaint. My order number "403?-8277275-2 940306" dated 14th of October 2014 and i received message from Amazon delivery on 24th October 2014, but still the delivery has not been happened. Keep on following it up with Fedex courier based on tracking number, even in person, but their ops team response is very much disappointed. They have not even bothered and stating that they are having huge business apart from Amazon. They cannot deliver on time again. It will take two to three days for delivery with illiterate treatment. This is ridiculous and highly disappointed and i cannot accept this response from Fedex as well as the delay. Amazon should implement the delivery status confirmation from the customer or from the seller, but it does not happen. It's paid transaction is using my debit card, but i decided not to go for prepaid transaction anymore with Amazon. I expect your immediate action on this and expecting response from Amazon by today.

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Customer care male
Mr. Saleem Khan SaysOct 28, 2014

My Order Number is 403-3833871-0686730 placed on 25th of October, till date status shows as yet to be shipped. I did not get SMS or email confirmation from Amazon on acceptance of payment and confirmation of orders. Credit card has been debited with ordered amount. Please confirm, if payment is received and when order would be dispatched.

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Customer care female
Ms. Roshni Rani SaysOct 30, 2014

I HAD PLACED THE ORDER ONE LENOVO A269I BLACK ON DATE 16th of October 2014 AND RECEIVED THE SMS ALERT FOR DELIVERY OF PACKAGE BEFORE 28th of October 2014. BUT TODAY 30th Of October 2014 TILL DATE HAS NOT BEEN RECEIVED THE PACKAGE. KINDLY CHECK AND GIVE THE RESPONSE EARLY. BAD EXPERIENCE SHOPPING WITH AMAZON FIRST TIME. Thanks.Roshni RaniMobile Number 9760472800.

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Customer care female
Ms. Krithika SaysOct 30, 2014

I placed an order for Farlin baby bottle cleaner on 22nd of October 2014 and the delivery date promised was 27th. Today is the 30th and the status of the package is still 'in transit'. I haven't received any update too. Cannot even reach a customer care executive to find out what's wrong or when my package will be delivered.

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Customer care male
Mr. Joseph Osborne SaysOct 30, 2014

I purchased a Tomb Raider PC game for Rs 1064 from Amazon, the seller is (KrazyDeals) 2010, on 17th of October 2014. The Order Number 402-0146888-0668337, shipping ATS 510104235715). After nine days of waiting on 25th of October 2014, i receive a SMS stating "Your package with Tomb Raider (PC) could not be delivered due to additional address requirement" I contacted Amazon Customer care, I gave them the additional address, landmark so on and also told them the customer care lady that if the courier guys are having problem in finding my place, let them call me for directions. And after four days of waiting, again I receive a SMS on 29th of October 2014, "Your package with Tomb Raider (PC)could not be delivered as address was not available" I was right there at my home, I didn't receive any phone call or anything from the courier guy. Again I called the customer care, but they are saying that we are unable to contact the Amazon courier. I am living in a prime area in Chennai not in Mars.

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Customer care male
Mr. Tilak Raj SaysOct 30, 2014

My order number is 403-1613592-0492307 placed on 14/10/2014and and delivery date is 20/10/2014 to 25/10/2014. But today, 30th of October till date has not been received the package. So kindly inform me the date of delivery of my package. Kindly check and give the response early. Bad experience shopping with Amazon first time. Thanks and regards.Tilak RajMobile number is 9015324568.

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Customer care male
Mr. Tilak Raj SaysOct 30, 2014

Sir/madam, my order number is 403-1613592-0492307 placed on 14/10/2014and delivery date is 20/10/2014 to 25/10/2014,, but today 30th of October till date has not been received the package. So kindly inform me the date of delivery of my package. Kindly check and give the response early. Bad experience shopping with Amazon first time. Thanks and regards Tilak Raj mobile number 9015324568.

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Customer care female
Ms. Amrutha SaysOct 30, 2014

I am chasing for my Shortage refund from last two weeks and Amazon is least bothered to give the refund. First of all it took ten days to deliver the materials that also Shortage and Amazon customer support team is amazing, they just send the mail to seller and site and we have to follow with the seller. I am telling from last ten days as a short shipment. They are asking me to return the units. When i have not received the materials what i can return. Customer support team will not clearly give the feedback to Seller and seller will ask and number of funny question. Tired answering seller mail Please let me know will you give my refund or not? IS this the way your company making profit? by cheating customer. Very much disappointed with Amazon service".

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Customer care user complaints