Amazon India Customer Care Number

 : +91-22-30430101, 1800-30009009 (except BSNL & MTNL))
If the contact information is incorrect, please let us know here
About Amazon India
Amazon is an e-commerce company, which was started operations in 1994. Its headquarters situated in Seattle, Washington, U.S. Jeff Bezos is the founder, chairman, president and chief executive officer of the company. It is ranked as the number one online retailing company across the world. Initially, it was only involved in book selling business. Currently, Amazon offers DVDs, CDs, MP3 downloads/streaming, video games, apparel, food, toys, jewelry, Appstore, Game Studios, Instant Video UK, Kindle, Studios, etc. It is the leading cloud computing service provider across the world.

Amazon operates many subsidiaries such as A2Z Development, A9.com, Alexa Internet, Amazon.com, Amazon Kindle, Amazon Studios, Amazon Web Services, Audible.com, dpreview.com, Endless.com, IMDb, LoveFilm, The Book Depository, Zappos.com, Woot, Junglee.com, goodreads.com, myhabit.com and askville. Amazon.com is also available in French, German, Spanish, Italian, Japanese, Chinese, Brazilian and Portuguese language. The postal and official address, email address and phone number (helpline) of Amazon India service center is given below. The helpline of Amazon India service center may or may not be toll free.
Contact Details
Contact number
+91-22-30430101, 1800-30009009 (except BSNL & MTNL))
Office Location
2nd Floor, Safina Towers, Opposite J P Techno park No 3, Ali Asker Road, Bangalore, Karnataka, India
Your Complaint
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Complaints and Reviews of Amazon India
Male ImageMr. Rajeev Kumar Ranjan Says Sep 22, 2014

Dear sir/ madam
i order micro max canvas a1 which was delivered on rajeev kumar ranjan
creative infosystems pvt ltd.
A-31 2nd flooor
naraina ind. Area phase-1
new delhi- 110028.
Mob: 9999385123

which was not delivered.
Female ImageMs. Sneha Tapre Says Sep 20, 2014

I purchsed mobile cover for moto e but my mobile doesnt fit into that cover so i want to return that mobile cover and want refund as early as possible.
Male ImageMr. Anoop Pandey Says Sep 20, 2014

I placed three items on cart but when i give option for cash on delivery, your system not accept this option,why? please help,this is my first order to amazon.
Male ImageMr. Balasundaram.k Says Sep 17, 2014

I balasundaram, ordered nokia lumia 530 dual mobile on september 17th 2014. And paid amount through sbi debit card rs. 6749, my order number 171-6926298-8821141. But am not any conformation mail or not any message in my mobile. Please check and verify.
Male ImageMr. Amit Patial Says Sep 11, 2014

Dear sir, i have cancelled my order but the payment is not refunded on my account. Details are below.
. Order details
order #115-9264594-0337045
placed on thursday, august 28, 2014

fisher-price newborn-to-toddler portable rocker
. You are requested to refund my payment as soon.
. Thankyou.
Male ImageMr. ankit sharma Says Sep 11, 2014

Dear Sir/Mam, i have ordered item on 11th August 2014. Still not get any response from your site. Tracking number is 403103649. (Your Amazon.in order (#403-9197639-1402712) of "Pandamimi Ulak Luxury" has been dispatched) But no status updated till now. Regards Ankit Sharma
Male ImageMr. Ashok Says Sep 02, 2014

Dear sir,

I have ordered one data cable from amazon in the month of august and the estimated delivery date was 22/08/2014. But till today ,i have not received the parcel. Please let me know the status and my contact number is 7899030255.

Tracking number is a29580990

Male ImageMr. VIKAS Says Aug 22, 2014

I have an orer of qhmpl keyboard mouse combo.in this product keyboard is not working so please exchange it on priority base its very urgent of our business.
Female ImageMs. Mamta Singh Says Aug 14, 2014

It has been so many days that i have ordered a hair mask which have not received it yet. I want to know the status of the shipment.
Male ImageMr. K. Vijay Says Aug 14, 2014

Hi Sir/Madam, lenovob3050 15.6inch laptop backpack order no is 404-4041278-1889121 order in your amazon delivery held on 7aug or 9aug but today not come my hand also 2 watch ordered that day not coming my watch & bag please check what happen sir.
Male ImageMr. Shrinivas Kalburgi Says Aug 14, 2014

We order ricoh sp100 toner power on 06/08/2014 through amazon and our order number is 59217394832. And you are promise to deliver the same within 12/08/2014. But till date we cannot received ricoh sp 100 toner powder by cod mode. We need it very urgent.
Male ImageMr. Rajinder Labana Says Aug 14, 2014

Dears, We have purchased a cell phone from you site, there was a problem in this set so, we have return the same by fedex courier under docket no. 607999730724 dated 15. 07. 14. But now when we asked them about the courier they told that they have lost the courier. We complaint the same and they give us a complaint no 0804012670 dated 04. 08. 14. Please pay you or tell fedex to pay the amount.
Male ImageMr. CHANDI ROY Says Aug 11, 2014

Sir, i ordered a Nivia white colour football, size 5 @rs.328/- on 6th aug,2014. Which dated i delivered my ball, please known me at calling media.
Male ImageMr. Vijeshkumar. P Says Aug 07, 2014

I have made an order vide no 404-8353292-5785155 on 18th july 2014. I have till date not received the consignment. Your given tracing no ( no id 39381084) shows the consignment at jammu whereas you were supposed to send it to kannur (kerala). Please inform the exact position and let me know when i will receive the consignment.

Vijeshkumar p
Signnet graphics,
District: kannur (kerala)
Mobile no: 09746135418.
Male ImageMr. Roohi Ahmed Says Jul 24, 2014

I have given correct address, but i got a msg that my delivery address is not matching. So please check and do need full to it.
Male ImageMr. S Vishnu Says Jul 23, 2014

Hi,I ordered (order no. #404-4563623-7929169) the book objective marketing aptitude by arihant (old edition), but i got the new edition of same book. So,i need the book which i have ordered in case if you dont have the book. Please refund my money.
Male ImageMr. Manoj Arora Says Jul 18, 2014

Dear concern, I am placed an order five days before, but till today its not delivered at me. Is there any responsible person who can clear the issue that why not delivered yet.
How amazon promise delivery ontime while we are waiting here from past 5 days.

For further clarification please call me or contact me on my email id.
Male ImageMr. N C Swain Says Jul 16, 2014

Sir, Today i received hp 32gb pen drive. Order id. 403_8445786-0034764. But it was not working. I want to replace it.
Male ImageMr. Dinkar Mishra Says Jul 16, 2014

My complaint is that i have ordered blackberry z3 and i have already paid full amount of this order through the net banking, But still i have not got my blackberry z3 the estimated date was 16th july 2014. But i have not got this order till time my order id is-171-1162329-8713137. Kindly provide me valuable information on same its urgent,my mail id is dinkarsiet@gmail.com and my phone no is 09807185508.
Male ImageMr. Kiran Gotmare Says Jul 11, 2014

Dear sir/madam, I have online purchased the vintage wall clock from your website. After receiving the parcel, I found that it is fully damaged because of poor packaging. I have been purchasing products online through different websites since long but this is my worst experience with you. I request you to replace the damaged product with the new one as soon as possible. I have taken few pictures too. Expecting a positive from you.


Kiran gotmare.
Male ImageMr. Ooday Says Jul 04, 2014

My skull candy earphones are not working. It have lose connection it have warranty also.
Female ImageMs. Leela Yadav Says Jul 04, 2014

Sir, I have ordered for xolo q1011 (black)vide order no. 171-3931717-2685100 today. But in order there is not mentioned about free 16gb memory card.
05. 07. 2014.
Male ImageMr. Dhiraj Says Jul 04, 2014

My complaint is that i have ordered 16 gb memory card and amazon had deducted rs 400 from my account but after one day they have said that your order has been canceled and they have not refunded my money yet.
Male ImageMr. RAHUL Says Jul 04, 2014

My order no 402-0881902-1763508 8gb memory card is not sending to my address. My contact no 8085558598.
Male ImageMr. Ashok Kumar Das Says Jul 04, 2014

Dear sir/madam,

1st time i have orderd to you micromax canvas tab p650 tablet (wifi, 3g, voice calling), white vide order no- 404-3622386-6134759 but you sent me in black colour, i have happy to your delivery time limit but not happy with this product because i have only required white colour.

Please help me.
Female ImageMs. Shweta Anand Says Jul 04, 2014

I ordered 1 davidoff men's perfume. I had made the payment online and even received a sms from bank saying that the payment has been made. But now is a mail from amazon saying that the payment has not been made. This is amazing. Please let me know. What can i do to mail you the same sms and review my order and payment status.
Male ImageMr. Vaibhav Hiwase Says Jul 04, 2014

I am not getting my order of genuine micromax a116 canvas hd battery protective case pack /3000 mah capacity by generic. My order placed: 23 june 2014
Amazon. In order number: 402-2788746-4391558
Tracking #: 14172164145
Delivery #1: ordered from wire free world
1 item - delivery estimate: 28 june 2014 - 3 july 2014
I kindly request you to send my order as soon as possible, as i am not able to operate my mobile phone.
Male ImageMr. Vaibhav A. Hiwase Says Jul 04, 2014

I am not getting my order of genuine micromax a116 canvas hd battery protective case pack /3000 mah capacity by generic. My order placed: 23 june 2014
Amazon. In order number: 402-2788746-4391558
Tracking #: 14172164145.
Female ImageMs. Neema Says Jul 03, 2014

Sir about my order no 402-9343380-9969939
Date 3/7/2014
In my daily add some words are missing
So please use this add for sent the memory card--
Deepak joshi c/o girish chandra tripathi tripathi niwash
Ward no 4 badhipura kichha road rudrapur district udhamsinghnagar uttarakhand pin 263153
Mobile No: 8006606660.
Male ImageMr. Kali Charan.p Says Jul 03, 2014

Sir i book a earphones in amazon and earphone was completely damaged. So what we do now any exchange offer.
Male ImageMr. Gandhiraj Says Jul 03, 2014

I had ordered for 20 date and last delivery date for 2date but now also i am not received that courier. I talk with courier person he also told today delivery but now also not delivery they parcel.
Female ImageMs. Sonia Sharma Says Jul 03, 2014

I ordered a prestige and pigeon handi but i didnt received any confirmation massage. On 24th june also i ordered a handi which i didnt received yet by gati courier services.
Male ImageMr. Himanshu Mishra Says Jul 02, 2014

I am not receive my package xolo a600 on address 94/a anand nagar naini allahabad, contact no. 08858896971.
Male ImageMr. Shashikesh Says Jul 02, 2014

My book is not reaching book this neccessary for me how can understand when will reach book at my home?.
Male ImageMr. Sonu Kumar Says Jun 27, 2014

I have purchased a nike shoes on 21. 06. 2014 size 09.
I am not feel comfortable in this size. Can you exchange the size of the shoes from 9 to 10.

I want a size 10 against size 09. If possible please change my shoes hand to hand aginst size 9 to size 10.

Sonu kumar
Male ImageMr. S K Upadhyaya Says Jun 27, 2014

Dear sir
I have paid on line rs. 1135 on 24. 6. 14. Payment ref: transfer/amazon/274020991/in. Transfer to a/3299217353.
Rs. 1135 has been debited by my bank central bank of india.
Please again check with above bank reference if payment has been received by you.
I will appreciate your reply to above.
Regards s k upadhyaya ph 93739038.
Male ImageMr. Shakthivel Says Jun 25, 2014

My order shows it is delivered, But its not delivered. Order no. #171-7579124-0458745.
Male ImageMr. ASHWINI Says Jun 23, 2014

I just inform that i purchase new wallet but after cancel my order i have not find my refund. So please give me reply.
Male ImageMr. Rajan Gupta Says Jun 23, 2014

I have purchase a micromax bolt a62 black vide order no. 402-0087457-0372335. Which found defective now the same set has been deposit at micromax service center the do for the same has to be send to you. Please guide how can i send the same.
Male ImageMr. Kamal Says Jun 17, 2014

I want to purchase a mobile via credit card. But there is no option other than cash on delivery. Please send me detail is it possible or not
Male ImageMr. Ravi Sundram Shukla Says Jun 13, 2014

I had ordered a Asus Fonepad 7 2013 ME175CG-1A007A Tablet bearing Order No. 404-9005201-9832328 dated 31 May 2014 , after tracking the Indian post tracking No.- AW900092465IN provided by you , it shows that product against my order No. 404-9005201-9832328 has been delivered on 5.6.2014 but still I am waiting for the product to receive at my Address,You are kindly requested to do the needful on the priority basis on the above matter so that customer should not face any problems and our good relations should continue for future.
Male ImageMr. Bhasker Says Jun 12, 2014

Dear sir, Thanks for your better service. But yesterday i had tried to purchase mobile of samsung galaxy pro with rupees 5700 from your site at same address but showing some message that its cant deliver on this address. So i did not buy. Kindly guide me.

Bhasker kumar choudhary
Account email- bhaskerkumarchoudhary@gmail. Com
Mob no-7428142064.
Male ImageMr. abhijit pal Says Jun 04, 2014

I want a goodwinol oilment for my pet in India Kolkata. Please help me out. Thanking you.
Male ImageMr. Rajinder Sharma Says May 29, 2014

Sir, Thank for delivered my tab order but i am very sorry to say this tab is not working, when i start the tab will asking passward, and the feature of tab very bad, Now i am requested to you please change this tab to another one and may be another model, i am ready to pay the difference amount.
Hcl me connect v3 tablet (wifi, voice calling, 4gb), silver
Because i gift tab to some one but he through it to me on my face. I am sure you will help me.
Rajinder sharma - 09711149377
Reminder 3.
Male ImageMr. Chetan Bhati Says May 29, 2014

Dear amazon, I was purchase belkin car charger. Some days its working properly. But than it is not working. Kindly replace my order as soon as possible. Order no. 404-2876940-6894715, Order date. 26. 04. 2014,
Amount: 780/-.
Female ImageMs. Ku Kavitaranu Chourasiya Says May 29, 2014

My order no is 403-3536576-2272358 on dated 30 april 2014. But not received that item till today 12:30 pm. So please check my order your amazon India service. If not supply my orders item in my address please refund my payable amount rs. 1060. 00 only my bank account. Please read this massage and please do something.
Male ImageMr. Sivaramakrishnan Says May 28, 2014

My tablet not working. Replacement order not show in your website. You are give a one year warranty card so please replace this order.
Female ImageMs. Nusrat Khan Says May 28, 2014

I have ordered ipad mini which i recieved today 28-5-2014. Inside the box i did not find the warranty card. I want that as soon as possible.
Male ImageMr. Muhammed Basith Says May 26, 2014

Sir, I ordered lenovo a516 mobile phone. I want to cancel that order. How i canceled that?.
Male ImageMr. Mohamed Farook Says Nov 14, 2013

We placed an order for hcl me tab connect g v through order no. We receive that before week. We put it charge and on. It shows me tablet and hanged you. Now we want to replace the system or return the system. I request you to kindly make necessary arrangement for that. Thanking you.
Female ImageMs. kabita Bhattacharjya Says Nov 10, 2013

I purchased a Kindle from Croma in Delhi. The screen showns display issues. The light on the left bottom corner has a light break. Thus I have given it back to Croma within 24 hours and they said it'll take 2 to 3 days for someone to call me. They have my Kindle. Now they say within 10 days. I am really upset on the service provided. I have still not used my Kindle.
Date of purchase 28th Oct 2013
Serial number B0241604309706D4.
Male ImageMr. Saravanan Says Nov 08, 2013

My order number is 171-0639865-9193162.That time delivery time shown with in 7 days. But now it takes 3 weeks.Kindly send the books as soon as possible for good customer services.
Male ImageMr. S K Satpathy Says Nov 04, 2013

I had placed order for diwali lanterns on 19.10.13. Diwali has already gone. But items are yet to be delivered. Neither i'm getting any response regarding shipment nor the items physically, whereas the payment was made at the time of booking itself. This kind of poor service is unacceptable. I'll never come back to "Amazon.in" site in future neither i'll recomend anyone. Regards
S.K.Satpathy (9232068201.
Male ImageMr. Manjunath Prasad B Says Oct 29, 2013

I had ordered karbonn a blackwhite via credit card and order number is , Still i have not received this order and want to cancel this order as now it is not required for me. I had already informed this to amazon team and still i have not received any munication regarding the refund of the amount.
Female ImageMs. Jeni Says Oct 25, 2013

I have place a order for 8GB sandisk memory card and order my order number is 403-8079777-9933900 and this order was cancelled due to some mistake but i didnt received my amount back in my account. so send that amount to my account.
Male ImageMr. Bhavik Says Oct 13, 2013

I book and Cancel Seagate 1TB Hard Drive by Credit Card Order No 402-7742229-8745914.This order Amount 3975.00 Rs.Credit to My Credit Card.as early as possible. I Place Other Order.
Male ImageMr. Arsh Says Oct 12, 2013

hello. i want to know the valid contact number of the exectuvie of amazon in delhi reigion. as all other number of banglore and chennai are not reaching. you can email me the valid numbers at (sajansran@gmail.com). waiting for your earliest reply.
Male ImageMr. Rahul Bikhchandani Says Oct 07, 2013

I have ordered 3 Micro SD Cards on 03.10.2013 totaling Rs.1930 but i did not receive any confirmation mail nor i can check it in my open orders.

The amount has been debited from my credit card.

Please help me with the same.

My e-mail registered with Amazon India is rahul.bikhchandani@idbimutual.co.in

Mobile No. - 9167710245
Female ImageMs. Shefali Deshpande Says Oct 03, 2013

I ordered a book three days ago and it's appearing on my cart but when I tried to find it in my orders to track it , it said I have no orders? also, no confirmation or code for order has been sent to me. now what?
Female ImageMs. Mansi Says Oct 03, 2013

order not received since last 20 days - Order # 171-9655123-3799537 Printable Order Summary

No customer care to support calling here and there , sending mail . No response . What kind of support you people have
Need response asap - call at 9845285149
Male ImageMr. sanoj kumar Says Oct 02, 2013

sir i did not received my book my
Order #:
my contact no is 7351634263
please help me out.
i need courier service provider of amazon at dehradun india also.
Male ImageMr. SIBENDU BIKAS BARDHAN Says Sep 30, 2013

I have placed order no 403 4056516 7109132 for ourchase of a book. Online payment was successful as per bank record. Got a mail from Amazon confirming payment on 27.09.13. Subsequent mails from Amazon says that payment was un successful and order cancelled. Please call me.
Male ImageMr. SNEHAL Says Sep 24, 2013

stiil not received mobile WHICH WAS ORDERED BY ME.
order no.This is a confirmation that payment for the order: 403-2744262-1615554 has been approved.

MO NO. 9833691986
Male ImageMr. sivaramakrishnan Says Sep 14, 2013

My order No 171-1176596-7422747
My address E-138/ Pulicat Nagar,
524 121
Nellore dist, AP state
GATI is telling that the order is booked for Hyderabad only and not for sullurpetta.
They want scanned copy of DOC
pl do the needful and see that I am receiving the book
Female ImageMs. Geetanjali Kapoor Says Sep 11, 2013

My Order no is : 404-5468906-2073151 (Nokia Lumia 510 white) which I purchased from Amazon.in. I have made the payment of the product but I got the mail of order cancellation and refund of amount within 2-3 days. What is this?
Male ImageMr. ELIAS Says Sep 05, 2013


ORDER NO.403-6267381-8063524 DATED 21-3-2013
Male ImageMr. rakesh kumar saini Says Sep 03, 2013

No of times I have spoken to you and every time Your reply is same that Amazon will contact me.

No one is contacting me . I have placed an order of Micromax canvas viva A72 on 29/08/2013 which was suppose to dispatched earlier but no response from your side

Let me know the status

rakesh kumar saini

mob. 9818737352
Male ImageMr. Rajinder Kuamr Choudhary Says Aug 28, 2013

I want to place order for Samsung Galaxy Core.I am HDFC Credit Card user.Will I get any discount??
Male ImageMr. ashok Says Aug 18, 2013

I have ordered samsung galaxy music duos s6012. now I am not receiving any confirmation from amezon.pls, give me details on my mobile no.9970833996.
Male ImageMr. Richard Lobo Says Aug 18, 2013

Purchased kindle fire HD 7" in the U.S. few months back.
Now its not starting at all when i press the power button even after its well charged.

It's under warrantly.

How do i get it repaired

Richard Lobo
Mumbai India
Male ImageMr. Appaji Rao G Says Jul 23, 2013

i am not receiving my item till now to my shipping address ...Order boking date 5th july 2013.so plz update my product as soon as possible
this my details
Phone no-8886237788
Order ID 404-0926142-1158730
Product: Samsung Guru Duos GT-E1207 (Black) ASIN: B00CIP0LJA
Male ImageMr. Nirav Parekh Says Jul 15, 2013

I bought kindle fire from us, I root it & run it from last one year, now my problem is froze display, I tried to hold power off button 20 sec off it then further restart but still the same problem occurs.pls give me idea how to solve this problem.
Male ImageMr. Mohit Gujjar President Says Jul 07, 2013

i have not receiving any Shiping confirmation from AMAZON.COM .....SERIOUS MASS - CHOCOLATE FLAVOR.......ORDER NUMBER 002-1019871-2150651,DELIVEY CODE - 28359304 Plz tell me when will it deliver to my address mention in it at the time of purchasing.my email.id is mohitgujjarvip@gmail.com.Plz mail me imediately

Thanx & Regards

Mohit Gujjar President
Female ImageMs. Sneha Says Jul 03, 2013

I have placed an order but it's not shipping to my address , i have proceeded to check out
Male ImageMr. samsung galaxy s4 Says Jul 02, 2013

i am not receiving any shipping confirmation from amazon so kindly let me know when my order is dispatch and my order number is:402-8945548-1318700
Female ImageMs. Shaivya Gautam Says Jun 17, 2013

My complain is that I have ordered goutrine cherry extract medicine.1900 rs have been deducted from my credit card.but still i have not got my medicine.kindly see to it,i need it urgently.mal id shaivyagotam@gmail.com.ph no.09636059592

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