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Amazon India Customer Care Number

 : 1800-419-7355
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Contact Details
Contact number
1800-419-7355
Office Location
2nd Floor, Safina Towers, Opposite J P Techno park No 3, Ali Asker Road, Bangalore, Karnataka, India
Website
www.amazon.in
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Amazon India

Amazon is an e-commerce company which started operations in 1994. Its headquarters is situated in Seattle, Washington, U.S. Jeff Bezos is the founder, chairman, president and chief executive officer of the company. It is ranked as the number one online retailing company across the world. Initially, it was only involved in book selling business. Currently, Amazon offers DVDs, CDs, MP3 downloads/streaming, video games, apparel, food, toys, jewelry, Appstore, Game Studios, Instant Video UK, Kindle, Studios, etc. It is the leading cloud computing service provider across the world.

Amazon operates many subsidiaries such as A2Z Development, A9.com, Alexa Internet, Amazon.com, Amazon Kindle, Amazon Studios, Amazon Web Services, Audible.com, dpreview.com, Endless.com, IMDb, LoveFilm, The Book Depository, Zappos.com, Woot, Junglee.com, goodreads.com, myhabit.com and askville. Amazon.com is also available in French, German, Spanish, Italian, Japanese, Chinese, Brazilian and Portuguese language.

Additional Numbers: +91-80-41970000 (All operators)
Toll Free: 1800-3000-9009 (All operators except BSNL/ MTNL)
1866-216-1072 (Toll Free Number for BSNL/ MTNL operators), +91-22-30430101 The postal and official address, email address and phone number (helpline) of Amazon India service center is given above. The helpline of Amazon India service center may or may not be toll free.
Amazon India customer phone number and reviews
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Amazon India Complaints and Reviews

Male ImageMr. Amit Pal Says Oct 31, 2014

Reference, Order Id is 171-7450553-0069931. Please note that above order (Philips HTD5580 Home theatre), which was to be delivered to me on 30.10.2014 as per your SMS, has not been delivered. No one contacted at my address at any point of time. I find that the item is being returned. I fail to understand your system of working and feel deeply humiliated. Please look into the matter. I am a potential customer and I have already purchased item from you. Amit Pal.
Female ImageMs. Ritu Banerjee Says Oct 31, 2014

I have placed a request to return a product around middle or end of September, which has not been taken care of till date. Spoke to Customer care twice. They had send us a mail with request acceptance, but the product has neither been picked up yet and nor i have got my cash back yet. Order Id is 40233633111813916. This was my first shopping experience with Amazon, which turns out to be the worst.
Male ImageMr. Atul Vilas Pimple Says Oct 30, 2014

I have Purchased ASUS Router model number RT-N10E through Amazon. My order number is 404-7648913-5775512 and delivered on 18th of October, Since from day 1. I am trying to configure WIFI setting in my PC. But it is not working. I have seek help from Asus customer care, but they also not able to resolved my problem. They told me that i have received a defective product and ask for the replacement. Kindly look in to it and suggest me further course of action.
Male ImageMr. CHANDRASHEKHARA S H Says Oct 30, 2014

Order number is 171-6985509-2908307 India Aqua blue matte finish apple macbook air 13 13. Three " hard case shell coverpindia aqua blue matte finishes apple macbook air 13 13. Three " hard case shell cover I have been waiting for the item for the last 20 days without any intimation. I have given correct address Dr Chandrashekhara Sh Assistant professor department of radiology, Aiims, Ansari Nagar , New Delhi,Contact numbers 9868398825 and 9818869308. I spoke to Amazon customer care with no proper action. My item is being returned back neither contacting my proper address nor calling me. This is negligence from Amazon and seller both. Despite giving assurance from amazon people over phone. My item is not delivered to me. Kindly contact me.
Male ImageMr. Deepak Says Oct 30, 2014

I want to purchase Arya Z2 Black mobile phone, but i can't go ahead for purchase as no link of buy has been given in the page. I request suggest, how i can buy the Arya Z2 black Mobile Phone.
Female ImageMs. Amrutha Says Oct 30, 2014

I am chasing for my Shortage refund from last two weeks and Amazon is least bothered to give the refund. First of all it took ten days to deliver the materials that also Shortage and Amazon customer support team is amazing, they just send the mail to seller and site and we have to follow with the seller. I am telling from last ten days as a short shipment. They are asking me to return the units. When i have not received the materials what i can return. Customer support team will not clearly give the feedback to Seller and seller will ask and number of funny question. Tired answering seller mail Please let me know will you give my refund or not? IS this the way your company making profit? by cheating customer. Very much disappointed with Amazon service".
Male ImageMr. Tilak Raj Says Oct 30, 2014

Sir/madam, my order number is 403-1613592-0492307 placed on 14/10/2014and delivery date is 20/10/2014 to 25/10/2014,, but today 30th of October till date has not been received the package. So kindly inform me the date of delivery of my package. Kindly check and give the response early. Bad experience shopping with Amazon first time. Thanks and regards Tilak Raj mobile number 9015324568.
Male ImageMr. Tilak Raj Says Oct 30, 2014

My order number is 403-1613592-0492307 placed on 14/10/2014and and delivery date is 20/10/2014 to 25/10/2014. But today, 30th of October till date has not been received the package. So kindly inform me the date of delivery of my package. Kindly check and give the response early. Bad experience shopping with Amazon first time. Thanks and regards.Tilak RajMobile number is 9015324568.
Male ImageMr. Sravan Says Oct 30, 2014

I have placed a order on 17th of October 2014. Order Number is 402-8910181-8081155 and delivery estimate date was 29th of October 2014, but we did not receive this order yet. Please tell me when I received my order. Please call us 9703104570.
Male ImageMr. Joseph Osborne Says Oct 30, 2014

I purchased a Tomb Raider PC game for Rs 1064 from Amazon, the seller is (KrazyDeals) 2010, on 17th of October 2014. The Order Number 402-0146888-0668337, shipping ATS 510104235715). After nine days of waiting on 25th of October 2014, i receive a SMS stating "Your package with Tomb Raider (PC) could not be delivered due to additional address requirement" I contacted Amazon Customer care, I gave them the additional address, landmark so on and also told them the customer care lady that if the courier guys are having problem in finding my place, let them call me for directions. And after four days of waiting, again I receive a SMS on 29th of October 2014, "Your package with Tomb Raider (PC)could not be delivered as address was not available" I was right there at my home, I didn't receive any phone call or anything from the courier guy. Again I called the customer care, but they are saying that we are unable to contact the Amazon courier. I am living in a prime area in Chennai not in Mars.
Male ImageMr. Lohith Kumar Says Oct 30, 2014

Hello sir, regarding the order number 171-1111119-1448322, it is not delivered to the address which I specified in the order. I need that item very urgently and also give the courier name and his contact number. With regards Lohith.
Male ImageMr. Avnish Chandra Says Oct 30, 2014

I have placed a order on 16th of October 2014. Order Number is 402-2835450-2993123 and delivery estimate date was Tuesday 28th of October 2014, but we did not receive this order till now. Please tell me when i receive my order. Please call us 9654437858.
Female ImageMs. Krithika Says Oct 30, 2014

I placed an order for Farlin baby bottle cleaner on 22nd of October 2014 and the delivery date promised was 27th. Today is the 30th and the status of the package is still 'in transit'. I haven't received any update too. Cannot even reach a customer care executive to find out what's wrong or when my package will be delivered.
Female ImageMs. Roshni Rani Says Oct 30, 2014

I HAD PLACED THE ORDER ONE LENOVO A269I BLACK ON DATE 16th of October 2014 AND RECEIVED THE SMS ALERT FOR DELIVERY OF PACKAGE BEFORE 28th of October 2014. BUT TODAY 30th Of October 2014 TILL DATE HAS NOT BEEN RECEIVED THE PACKAGE. KINDLY CHECK AND GIVE THE RESPONSE EARLY. BAD EXPERIENCE SHOPPING WITH AMAZON FIRST TIME. Thanks.Roshni RaniMobile Number 9760472800.
Male ImageMr. Paritosh Bhansali Says Oct 30, 2014

I had ordered a Redtape Men's Black Leather Formals Shoes six UK and paid through debit card to Amazon. It's expected delivery date was 29.10.2014 till 8:00 pm. But till date I have not received my shipment from you. So please deliver it fast on my address. My order number is 171-3200041-1134722.
Male ImageMr. Rajeev Bhadoria Says Oct 29, 2014

Hi, my Order Id: 171-1188162-7161137 and tracking ID is 216100515621, i have received a call from delivery boy in evening on 27th Oct 2014, that I’m coming for delivery but after that his mobile number got switched off. I need the delivery before 3PM today anyhow.
Male ImageMr. Rameshwar Says Oct 29, 2014

I had ordered a Micromax Canvas Knight a350 and paid through net banking to Amazon. it's expected delivery date was 27. 10. 2014 till eight pm. But till date i have not received my shipment from you. So please deliver it fast on my address. My order number is 404-7349016-5401159.
Male ImageMr. Saleem Khan Says Oct 28, 2014

My Order Number is 403-3833871-0686730 placed on 25th of October, till date status shows as yet to be shipped. I did not get SMS or email confirmation from Amazon on acceptance of payment and confirmation of orders. Credit card has been debited with ordered amount. Please confirm, if payment is received and when order would be dispatched.
Male ImageMr. Kumaresan R Says Oct 28, 2014

I am not able to reach the number, but i should register my complaint. My order number "403?-8277275-2 940306" dated 14th of October 2014 and i received message from Amazon delivery on 24th October 2014, but still the delivery has not been happened. Keep on following it up with Fedex courier based on tracking number, even in person, but their ops team response is very much disappointed. They have not even bothered and stating that they are having huge business apart from Amazon. They cannot deliver on time again. It will take two to three days for delivery with illiterate treatment. This is ridiculous and highly disappointed and i cannot accept this response from Fedex as well as the delay. Amazon should implement the delivery status confirmation from the customer or from the seller, but it does not happen. It's paid transaction is using my debit card, but i decided not to go for prepaid transaction anymore with Amazon. I expect your immediate action on this and expecting response from Amazon by today.
Male ImageMr. Vasanth Says Oct 27, 2014

On 16/10/14 i ordered Micromax canvas A1s and the product was delivered to me on 18/10/I4 within two days. Happy about that, but during these 10 days of time, i am experiencing lot of problems with my new Micromax canvas a1. Major problem was the phones mike was not working. Can any one suggest me how to replace/refund for this product?
Male ImageMr. Sachin Bansal Says Oct 27, 2014

Dear Sir/madam, i have placed an order for iPhone 4s black which has been received on 25th October. Sorry to say on the back side panel there is small breakage mark on the below left side corner. Kindly suggest how can i send it back to you for replacement of other hand set. My order number was 40479125631203527. My email is is sachindotbansal@gmail.com. I have already sent the complaint on the your email : order-reply@amazon.in, but did not get any reply. Please look into the matter and resolve it at the earliest. Regards Sachin Bansal.
Male ImageMr. Bivash Ch Chakraborty Says Oct 27, 2014

My order number is 04-6170231-4960339 for an Bajaj electric kettle. I want it to be delivered at the given address by 29/10/2014. Since i will be out of station from 30/10/2014. If possible then only send the item otherwise it may be cancelled at your end. Thanking you.
Female ImageMs. Sushama Chavan Says Oct 27, 2014

Hi, My order number is 404-4987652-4054742 I have ordered for mixer grinder from you, but it was not working so I have returned the same and you had given me cheque for the same amount, but i haven't deposited that cheque in bank and when I went to deposit it was so late and bank people said i can deposit it only within six months. That cheque is still with me can you please send me new cheque if you want I will send this cheque back to you. It will be highly appreciated if you help me in this problem Thanks and Regards, Sushama J. Chavan 9960555789.
Female ImageMs. Sneha Says Oct 27, 2014

I had ordered for three Mebelkart beautiful string curtains and customer have received only one curtain. I had raised the complaint about this and also spoken to one of your customer care who has sent the mail to Home Zara regarding this (copied to me). It was told tat the problem will be solved by 25th October, but till today i have not received any mail regarding this. Look into this issue and send me the remaining two curtains as soon as possible.
Male ImageMr. Rahul Sharma Says Oct 27, 2014

I am Rahul Sharma i have purchased one Sony Xperia c3 dual white phone in amazon, but i will return the product. Because that phone some scratches on screen and back side. I called customer care on 17.10.2014. The customer care executive told that within 48 hour the courier boy will pick the product, but still date the courier boy has not come to my address. The worst online shopping site.
Male ImageMr. Sanat Acharya Says Oct 26, 2014

Order #:
402-6958982-3334727
Order Date:
ten October 2014
Delivery Address:
SANAT ACHARYA
C/O. KAMAL Kumar CHAKRABORTY
NEAR KODALIYA GRAM PANCHAYET OFFICE
HOOGHLY
WEST BENGAL
712123
Order status:
Dispatched on 12 October 2014
Expected dispatch date:
12 October 2014
Estimated delivery date:
25 October 2014
Till to day I do'nt receive my required order.
Male ImageMr. Dipak Kumar Mohanty Says Oct 26, 2014

Dear Sir, I had booked shoes on 11th September and my order number is 171-4219665-8036355, as advised me it was supposed to be deliver by 21/10/2014, but till today i have not got my ordered item, so kindly inform me the date of delivery of my item. Thanks and regards Dipak Mohanty Bhubaneswar (Odisha) M-09861024409.
Male ImageMr. Fareed Raja Says Oct 26, 2014

I have booked Micromax Canvas A1 mobile on 15th October 2014, till date i haven't received my mobile, why there is big delay i want and explanation? My order number is 402-9736479-0304345 and my tracking number is 69156285984. I am surprised to see such a big delay and third class service by amazon.Com. Seriously I am thinking of filing a case against amazon.com for this delay in consumer court, i will definitely do it, you will get a court notice soon. With Regards, Fareed Raja.
Male ImageMr. Akil Says Oct 26, 2014

This is really hurting me, why do not people pick customer service phone? I called 15 times, but no answer. My order is too late. My estimate delivery was 21st of October, but i have not yet received it. Just understand Its urgent other online shopping sits are perfect in their delivery. Amazon has created a bad impression in my mind. please send me the perfect delivery date.
Male ImageMr. Shijesh. Kv Says Oct 25, 2014

I Have purchased one TB external hard disc of Sea-gate through Amazon and the same is delivered to me on 13th of this month, but the data cable is not suit to the pin slot of hard disc and it is very loose in the slot. So i just want to replace the product. Inform me the procedures to be followed for the same. With Regards, Shijesh. KV.
Male ImageMr. Sumeer Sehgal Says Oct 25, 2014

I am Sumeer Sehgal From Ludhiana Punjab. My mobile number is 9855619138-8568883786. My email ID is Sumeersehgal@ymail.com. I have purchased Acer Iconica b1-730hd tablet. My order number is 402-7537817-4829962. You sent me the refund cheque, but cheque name is different. Not to the match for my bank account. How to cash the cheque. Please send the Cheque. This Name Sumeer Sehgal. I am calling amazon customer care number 180030009009, but not response from the amazon customer care. Every day every time executive change and repeat the all problem saying. I update the name Sumeer Sehgal. Can you tell me when you send my cheque. This process hardly 15 days old.
Male ImageMr. Awadesh Singh Says Oct 25, 2014

Hello, Please note that i have placed an order on 9th October from amazon. In and the order number is 171-0702010-1880335. The estimated delivery date is between 15th October to 21st October, but still i didn't receive my package. The carrier is Amazon transportation service and the tracking ID is 69148169484. So where is my stuff?
Male ImageMr. Amit S Says Oct 24, 2014

Believe Amazon.com is just fooling its customers. Announcing different schemes and unable to deliver a simple product for which they assured a timeline of five days. Not delivered to me after 12 days. In spite of constant follow up. Customers are the most foolish creature on earth is what they are proving.
Male ImageMr. Durai Anbu Says Oct 24, 2014

I ordered Micromax canvas A1 on 17.10.2014. Almost seven days is over, but I did not receive the product. Whenever I track the product that shows the place for last four days. My order number is 171-3986865-7846741. Please check the problem and send me the product.
Male ImageMr. Paresh V. Patel Says Oct 24, 2014

Hi, i am from India and i am using amazon. In mostly to order some thing, but this time i want to order Fintie Lenovo IdeaTab A7-50 Smart Shell Case - Ultra Slim Cover for Lenovo IdeaTab A7-50 7-Inch Android Tablet (3 Year Manufacturer Warranty) - Black from amazon.com. So kindly help me to place order out site India. Also i want to know how much amount required to get this product from amazon.com in Indian rupees. And how many days you take to deliver this product to India, Gujarat. My pin code in India is 395009.
Male ImageMr. Ganeshkunmar Says Oct 24, 2014

My order number is 403-2131114-3437914, dated 10.10.2014, Estimate delivery date 17th to 22th October 2014, but i did not receive my orders till now. Very worst service of AMAZON TRANSPORTATION SERVICE. This is the first time i am facing this problem. Resolve this issue as soon as possible. OTHERWISE CANCEL THIS ORDER.
Male ImageMr. CHANDRAKANTH SAPARE Says Oct 24, 2014

Dear sir, My order number is 403-2940288-5693160. Expected delivery date 22-10-2014, 8.00 pm, but till now i have not received my material. I already paid amount through internet banking. This is my order and first experience is worst experience and not response toll free number. Please refund by amount back. Good bye amazon.
Female ImageMs. Neelam Says Oct 23, 2014

I placed an order on 21st October. 2014. My order ID is 4048092522-2441918 for supply of Casio G-Shock watch. The watch received is defective and hence not in working order. Timing of the watch has not been set even by the watch shopkeeper. Order for supply this watch was made to present it on the day of my son on 23-10-2014. Kindly supply another same piece of watch immediately with its time duly set. My phone number is 9872220921. Kindly contact me immediately as my son is very eager to have this watch.
Male ImageMr. Surendharnath Says Oct 23, 2014

My order number is 402-7567520-8768341. I placed my order last week and the expected delivery date was 21/20/2014, but still I did not get my shipment. Even I did not get any update regarding my order. Deliver the shipment as soon as possible. Regards, Surendhar.
Male ImageMr. Aakash Says Oct 23, 2014

What a ridiculous online store is it. I ordered mobile from Amazon on 29th September and still haven't received it on 23rd October. After talking to customer care, they said cancel it if you do not want. Its because they are not the owners so they can dare to say like that to customers. I am hoping to reach it this year may be. This store is going to be shut down soon. It seems so guys do not order from this ground level unprofessional company. I really regret after ordering from here.
Male ImageMr. Ashish Says Oct 23, 2014

I think Amazon should improve on delivery time of the products. I ordered mobile on 11th October and expected date of delivery is 27th October. Can anybody imagine in this fast moving world customer has to wait for 16 days delivery period :). Really ridiculous. This is the worst level of service one can imagine where competitors delivers within 2-3 days maximum. This is the worst ever online site I have ever seen and seems to be sending the product by bullock cart :) Nobody to listen and nobody cares. The most funniest part is customer care guy said the product is lying in my city from 20th and it has not been delivered to home. He he it seems people are fools over here. Flipkart and ebay are far much better than this class three level online site.
Male ImageMr. Mohamed Ibrahim Says Oct 23, 2014

Hi sir/madam, I am Mohamed Ibrahim. I ordered one external hard disk (Sony HD E-1/BC 2. 5inch - black). The tracking ID is 613331698021. Yet now I didn't receive the material. Is there any problem from my side? Please feel free to contact me on this below number. Contact number is 9539619968.
Male ImageMr. Shrikant Chitnis Says Oct 22, 2014

I have booked two Micromax canvas A-1 mobiles. The payment option was cash on delivery. I received SMS confirming order and immediately after few seconds i received second SMS stating that the order is cancelled. Please check and send me both the mobiles.
Male ImageMr. Kalpesh Sonagra Says Oct 22, 2014

I have ordered a blackberry z3 mobile on October 21 2014, 11:39 AM, after completing transaction, i have not got any conformation mail on my mail ID kalpeshsonagra@gmail.com or my mobile 9228251000. I am wondering about my order how to track it. My banking transaction is as under, 21-Oct-2014 (21-Oct-2014) TO TRANSFER INB Amazon Seller Services Pv ASSPL Payments ASBI3526050690IG00CHBFC8 TRANSFER TO 3199591162094 10,999. 00} Kindly guide me regarding this matter. With best Regards, Kalpesh Sonagra 0919328678298 919228251000.
Male ImageMr. Mumtaz Says Oct 22, 2014

HI TEAM. I RECEIVED YOUR ORDER Micromax ANDROID ONE MOBILE ON 18/10/2014. INVOICE Number KA-BLR6-144105041-150253. THERE IS A PROBLEM IN SPEAKER. I AM NOT GETTING THE VOICE FROM OTHER SIDE. SO PLEASE DO needful AND OBLIGE AS SOON AS POSSIBLE OR PLEASE KINDLY EXCHANGE THE MOBILE. MUMTAZ.
Male ImageMr. Manzoor Ahmad Dar Says Oct 22, 2014

I had placed an order on 01.10.2014 with Amazon India for purchase of product (MORPHY RICHARDS CHOPPER VIVO Vide order number 403-0973538-8452364) for my sister as Diwali Gift. I am sorry to state that I did not receive the product till date 22.10.2014. Since Diwali is tomorrow and the purchase has no relevance now. I have already contacted the customer care of Amazon India (022 30430101) for refund, but nothing in this regards has been done so far.
Male ImageMr. Santosh Papade Says Oct 22, 2014

My shipment of canon camera was schedule on 21st October, which ordering on 11th October. Still I am waiting for the parcel and no call or SMS from your side. It is very bad experience we had with amazon. Next time we will try to buy from direct dealer it may be costly, but it is on time and genuine products only. Order number is 40736757541.
Male ImageMr. Mohan Abraham Says Oct 22, 2014

Can some idiot in this stupid company tell me what happened to my two orders placed and paid on nine October. ,I am really have to do something about this because its ridiculous,no response from anywhere. Order number is 69153808953 and 69148156346. I have to write to the top level management, because this is the last time I am buying anything from AMAZON. The whole idea was to get it before Dewali.
Female ImageMs. Sarada Says Oct 22, 2014

I am Sarada. I have purchased one product in amazon, but i will return the product. I called the customer care on 14-10-2014. The customer care executive told that within 48 hours the courier boy picked the product, but still date the courier boy has not come to my house. The worst online shopping site.
Male ImageMr. Himanshu Patel Says Oct 22, 2014

My order number is 403-9251922-7505144, dated 10. 10. 2014, 404-0583291-96333926 and dated 10.10.2014. Estimate delivery date 15th to 18th October 2014 and 17th October 2014, but I do not receive my orders till this date. Please give reply soon and send my ordered items, this items are specially for Dipavali. So send my orders today only. After that i will not receive my orders.
Male ImageMr. Jatin Lalcheta Says Oct 22, 2014

I booked an order of one TB hard disk before four days. Yesterday, i got message from amazon "you item would be delivered today". However, i am waiting for this till now. Even today, i got message that "couldn't be delivered as addressee was not available. Please contact amazon". Unable to understand, why i choose amazon, because i never ever face such issue with Flipkart.
Male ImageMr. Venkat Says Oct 22, 2014

I ordered on 10th my order ID 403-8284323-5656313 till now i didn't receive, even there is no updates order tracking. When i call customer care they are saying to cancel the order. I do not know what the hell your people following process. Why you people want give offers and why you want to say to cancel the order. I think your people are running interest with the customers money. I will suggest all my friends not book any order in your portal. This too worst service and worst customer service. Flipkart is 100% better than Amazon.
Male ImageMr. Sandeep Malik Says Oct 22, 2014

The World class shopping website "Amazon" is doing Fraud with me. They providing the discounts in the Products all are Fake. I have faced the Big issue recently

I was searching online deal for Mobile(Lumnia 625). On ten October 2014 I was placed the order. I have received the confirmation email for this order and delivery date were on 20 October 2014, but till date i haven't received my order. I have talked to Amazon they are saying there were Pricing error with this product by the seller. Who are the seller? I have ordered Amazon only I know Amazon and they are only the responsible for delivering my Product. How People can believe on Amazon. People should not believe on Amazon until they get the product in hand. Amazon can cancel any order any time? This is totally unprofessional way they are doing
I have also tried to contact with Amazon and their Management team, but always their executive sending emails such a template email. I want my product which I have ordered. Thanks.
Male ImageMr. Shankar Says Oct 22, 2014

I booked an order with order ID 403-3653991-0012322. Sunday i had booked the order. I got message from amazon "you item would be delivered today". However, i am waiting for this till now. Nobody call me to confirm my address even i am trying to contact customer care with no success from today morning. Unable to understand, why i choose amazon because i never ever face such issue with Flipkart.
Female ImageMs. Hema Dangi Says Oct 22, 2014

I had ordered a book through Amazon named "Half Girlfriend". I received a message on 21. 10. 2014 that this book could not be delivered due to addressee was not available. However the address given was of a company where all the staff is available. Please do the needful.
Male ImageMr. Rajeswar Reddy Says Oct 22, 2014

I booked an order with 403-7360510-1689112 for Provogue shoes. I received message that your item was delivered successfuly, but I couldn't receive the same and even i didn't receive any call from Amazon for delivery. Can you please check and deliver the same urgently.
Male ImageMr. Yogesh Kumar Says Oct 22, 2014

I had ordered for a wild craft spring 18 ltrs backpack. Product ID is 40326186838871517 and the expected delivery date was yesterday. I still haven't got any message or call from the Amazon or courier company either. Flipkart is the best in delivering products I feel Amazon service is really poor. I have also paid money for the product online.
Male ImageMr. Yogesh Rastogi Says Oct 21, 2014

I have ordered an Amethest double bed sheet with pillow covers and it should be delivered till 17 October according to your confirmatory message, but still I have not got that double bed sheet and I have complained once to your customer care executive, but still my complaint is not resolved. Please go through my problem and resolve it soon as possible.
Male ImageMr. S Dhanunjaya Rao Says Oct 21, 2014

I have received my order number. Order number is 404-7632144-5160346 Micromax BOLT A068 (WHITE).I have paid rupees 5900 through HDFC BANK debit card on 11. 10. 2014. I have to receive rupees 590. 00 as a discount amount (10%) on HDFC CARD purchases. Till now the amount was not credited in our account
Male ImageMr. Santhanam Sarvan Says Oct 21, 2014

Refer to ad given in Times of India dated 21/10/14. The cost for Mobile Lenovo A269i was given rupees 999. Whereas the rates given at the amazon.in site costs rupees 2693. I have also called the customer care (99-22-30430101) from my cell no 8080038168, but the reply for the query was not responded. Requested to clarify the discrepancy and rectify. Regards S Sarvan.
Male ImageMr. A V Chowdary Says Oct 21, 2014

My order number 402-7636670-7418708. Not delivered on due date 21. 10. 2014. Without contacting me over mobile simply send a message that they could not traceout the address. Since 16. 10. 2014 they have delivered two of my orders to the same address which is very easy to locate. Please instruct the concern person to deliver the order tomorrow and call to my mobiles if he faces any problem to locate the address. My mobile numbers 9490045555 and 9866528387. Please do the needful.
Female ImageMs. Anuradha Says Oct 21, 2014

My tracking ID is 40736709731. The delivery estimate was on 20th October. Today is 21st and i haven’t received the courier as of now. It contains all Diwali items and tomorrow is Diwali. How do i get the courier by tomorrow? Why there is a delay in receiving the parcel when the parcel is with the courier service from 20th afternoon.
Male ImageMr. A V Chowdary Says Oct 21, 2014

Sir, My order number. 402-7636670-7418708. The delivery is due to day i. E 21.10.2014. No delivery person came to my address till now. I have not received any call to my mobile to locate my address, but to my surprise I have received a message that the delivery boy could not locate the address and went back and directed me to contact amazon. From 16. 10. 2014 I have received two orders from amazon without any problem. Moreover the address is very easy to locate. So please instruct the concern person to deliver the order at least tomorrow, if he faces any difficulty he can contact to my mobile numbers 9490045555 or 9866528387. With regards A. V. CHOWDARY.
Male ImageMr. Sanjeev Says Oct 21, 2014

I have placed order MAGNATIC DART BOARD on 12th October. They mentioned expected date 15th to 18th. Today 21st so far i did not get that one. This is my TRACKING Number B90100226558. ORDER number is 403-0389617-7228355 This is my contact number is 7040503039,9092712384.
Female ImageMs. Sushmita Nandi Says Oct 21, 2014

I haven’t received my order and there is no update regarding the order in their website. I want to know when and how will it be delivered. It’s been long that I have ordered. My order number is 403-9324596-8249106. I placed the order on 11th October 2014.
Male ImageMr. Jaikishan Pg Says Oct 21, 2014

I HAD BOOKED ONE MOBILE BATTERY ORDER id is 171-6736025-9123562
TILL THIS DAY THE MOBILE HAS NOT BEEN DELIVERED. THEY ARE ONLY SENDING SMS MESSAGE TO MY mobile numberR: 9742370257 SAYING THE ADDRESSEE WAS NOT AVAILABLE. THIS IS NOT TRUE. I AM VERY MUCH AVAILABLE AT HOME AND MORE OVER NO ONE FROM YOUR SIDE HAS COME TO MY PLACE NOR MADE A CALL TO MOBILE.
KINDLY TAKE UP THE MATTER AND DELIVER GOODS ORDERED.
Male ImageMr. S. Veera Pandian Says Oct 21, 2014

Sir, i have purchased a watch on 20.10.2014 with order number 171-3303808-0728319, but at the time of purchasing i have not received any type of purchase acknowledgement like message or email. I want to know the status of purchased item. Kindly get back to me soon.
Female ImageMs. Gaayathri Says Oct 21, 2014

I have placed a request of return seven days ago for an item that is not fit for my mobile and no action is taken still. I only received an email saying the request will be processed and no one turned up to receive the item for the past seven days. Order ID 402-1136404-8245129: One of white flip diary folio case cover pouch for Samsung galaxy s duos two 7582 Are you doing anything to take it back? I want my cash returned back. When is it likely to happen?
Male ImageMr. Kuldip Kumar Says Oct 21, 2014

This is my worst experience of shopping with you. As i have ordered a product ten days back and it is still not delivered within New Delhi also. I was about to gift the product to somebody. Please deliver the product before 25th October as i am about to leave Delhi on the same day.
Female ImageMs. Kanimozhi Says Oct 21, 2014

Regarding the refund amount for the order number is 403-6617761-7641149. Still i haven't received the refund amount for the order number 403-6617761-7641149. I received the mail from amazon stating that you received the material on October 12,2014, but still the money was not refunded. Kindly update me on the same.
Female ImageMs. Sudha Says Oct 21, 2014

Today i have placed my order, but i could not able to make the payment because i did not get the cvv column to type my cvv number, but i received messages in mobile that my order was in waiting to payment process. After that i realized that my mail ID which i was given has some problem so that i did not receive any mail. My order numbers are
Male ImageMr. Ramesh Verma Says Oct 21, 2014

I placed order to get a mobile flip cover ( 02 nos. Dmg premium leather flip cover for Micromax canvas a1 android one mobile(black) )on date 16 October 2014 order number. 12613408042563. I get my order on date 20 October 2014 ,but in which there is only one flip cover. Detail is as following sku: mmxa1androidlk asin: b00o72q164 listing id is 1015oypyybl order item id is 12613408042563 Seller name: vishal graphics Order id:404-7559056-0973922. Make necessary action by which i get my second flip cover.
Male ImageMr. Rajib Mukherjee Says Oct 21, 2014

Hello, I have purchased Micromax canvas doodle three a102 (white, 1gb ram) on 6th October 2014. Estimated delivery date was Thursday 16th October 2014. Right status is in transit. Ship carrier fedex. Tracking ID is 606970474476. Latest event: Kolkata wb Package arrived at a courier facility - 13 October 2014 5:00:00 pm. , but i have not got this item till now. Please help me. My mobile number is 91 9474691181.
Male ImageMr. Pradeep Mittal Says Oct 21, 2014

I booked an order with order ID 403-2504390-3481904. yesterday i got message from amazon "you item would be delivered today". However, i am waiting for this till now. Even today, i got message that "couldn't be delivered due to additional address requirement. Please contact amazon". Nobody call me to confirm my address even i am trying to contact customer care with no success from today morning. Unable to understand, why i choose amazon because i never ever face such issue with Flipkart.
Male ImageMr. Bhavesh Salian Says Oct 21, 2014

Hello, i have placed an order for Zovi synthetic white sports shoes with blue accents with size nine, but shoe size nine is unfit and wants change back to size eight. I have tried to amazon phone support and none of them answering the call till now. I have been very frustrated since i ordered shoe from amazon. Please make the arrangement and provide me shoe size eight. Order ID is 171-5710440-1917902. Mobile 9964554325.
Thanks
Bhavesh S.
Male ImageMr. Ashish Tyagi Says Oct 21, 2014

I have ordered a Samsung mb-ms08d Microsdhc 8gb class six memory card on 10th October 2014, but still i haven't received my memory card yet. I do not even received any acknowledgement mail from your side. Your service is very poor. My details are as; Ashish Tyagi Mobile. 7840001993 Order date is 10.10.2014 Estimated delivery is 18.10.2014 Order number is 404-7586669-2640300.
Male ImageMr. Hari Singh Says Oct 21, 2014

Hi I am harsh. I bought one Xolo 6x -1000 from amazon of Friday evening. I lost the bill of that. So i want new one bill. That time i was given fake Gmail id. So that's the reason I am not getting my order number. And i mentioned the original Gmail id, so please help me. Contact number is 9015469697.
Male ImageMr. Arun V Says Oct 21, 2014

I ordered a Lenovo laptop on 18th of October 2014. It supposed to be delivered on yesterday (20th October 2014, but still i didn't get any call or message about delay. Could you please check this issue? give me an exact date of delivery? Amazon charged 49 rupees extra for delivery, but didn't deliver it on time.
Female ImageMs. Shivangi Patidar Says Oct 21, 2014

We received one power bank Sony cp-v3a of 3000 Mah wide order number 171-7477155-1597932 dated 21.09.2014 in good packing condition, but same is not working at all. Neither getting charged nor charging mobile phone. We request you to do the needful for the same. Thanks and Regards, Shivangi Patidar.
Male ImageMr. Nirav Hingu Says Oct 20, 2014

Hello, i am Nirav Hingu from Mumbai India region. I had ordered portable bubble speaker on 14th October 2014. Payment already made via online, but still not received, i mailed to your logistics partner in India delivery, but it was on deaf ears. My order number is 403-8074661-2464-369. May i get know what happen with my delivery of parcel? Regards, Nirav.
Male ImageMr. Devanshu Says Oct 20, 2014

Amazon is the work company in terms of their delivery commitment. Other competitors are far better like eBay also local players deliver like flip kart also supply material before the promised date, so this company is highly non recommendable, even their customer care in non supportive and not able to provide any solution so users. Request you not to buy anything from them.
Male ImageMr. Partha Chakraborty Says Oct 20, 2014

Sir,
I have purchased a Nokia 105 black model on 06th February 2014.
Since yesterday, i am facing problem. My all contacts have been deleted automatically and when i am switching on the mobile. Some foreign texts are displaying, seems to be Chinese. However i am able to receive calls, but only contact number is displaying in spite of name. However i have tested my SIM in other mobile, all the contacts are available.

In this regard i visited the Nokia care. They said they do not have required software to repair the phone and further to contact the vendor. So i am complaining the same. You are requested to do the needful.

Invoice number-mh-bom1-132576101-18198.
Male ImageMr. Amit Kumar Thakur Says Oct 20, 2014

I had booked one hp slate six voice tab. My order number is 404-8466149-9384322. Since i have been ordered to shift from Delhi office to Ahmadabad, i am leaving Delhi today itself and will no longer be available at my present address hence my order may kindly be canceled immediately.
Male ImageMr. Chetan Sharma Says Oct 20, 2014

I have ordered an handbag through amazon on 9/10/14 order number #403-0814242-0543525 ( email ID chetan7227@gmail. Com). Its expected date is 18/10/1014. Till 20/10/14 i have not got it. Also i have not got any update / location of the item on my mobile or email.
Please do the needful.
Male ImageMr. Sajeev K Says Oct 20, 2014

I booked one table mate through amazon order placed: 12 October 2014
Amazon.in order number is 403-6234441-8989162. It has been intimated through my mobile that the item has been dispatched via DTDC (3612776). This number is not traceable anywhere. So kindly do the needful for the speedy delivery of the said item and intimate me regarding its location.
Male ImageMr. Shyamal Paul Says Oct 20, 2014

Hi team i have ordered one shoes and that has been delivered to after the estimate data and that shoes also not that one which i ordered so i want to return that one and i want my money back, so just send me the mail that i can contact to you guys or call me on my number 9654439149

I hope that you guys contact me as soon as possible

Regards,
Shyamal Paul.
Male ImageMr. Jipson Says Oct 20, 2014

Amazone order is 402-7367032-3303527.
Order placed on 10-10-2014.
Estimated delivery on 17/10/2014

I have placed the order on 10/10/2014 and you have given the estimated delivery on 17/10/2014, but till now i have not received the product


Aramex tracking number is 40736592562

After 13/10/2014, there were no update in the Amazon site. I have tried to track the courier with the above number, No result. I had made call to Amazon customer care regarding this. on 17/10/2014 Amazon updated the tracking history saying that product still in Mumbai. That means 13/102014 to 18/10/2014 this product was kept in Mumbai courier store.
Male ImageMr. Ravi Says Oct 20, 2014

Download amazon.in app and win your orders amazon. In
Shipping confirmation order #402-4144987-6691534

Hello Ravi,
We thought you'd like to know that we've dispatched your item(s). Your order is on the way. If you need to return an item from this shipment or manage other orders, please visit your orders on amazon. In.

Your estimated delivery date is:
Tuesday, October 21, 2014

your package was sent to:
Bishmber lal
Mohammad Pur government Colony quarter number 212
New Delhi, Delhi 110022
India.
Male ImageMr. Dhananjay Says Oct 20, 2014

I have placed order on dated 6th October 2014 and same been delivered on 16th October, but today is 20th October yet not received my courier.

Can you explain about your service or what is the issue on my given problem.

At the same time you taken money, but after two weeks i did not get. Why?

For your kind reference order number is 403-7609850-6640333 item name is pny pen drive and second order number is 403-1811109-9560346 item name is Rangriti women's cotton Chudidar (kv002).

I am daily reeving messages and mail as below (other items is out for delivery and should be delivered today).

What is my problem on this regards?

Take up the matter with concern to avoid future communication and make better relation.

Thanks.
Male ImageMr. Alok Barik Says Oct 20, 2014

Dear sir,
I apply my return order on 13. 10. 14, but now no one can pickup my item after 7days. What your service i do not understand every time say your return process is so easy that easy after apply seven days no one collect what you doing. Show one picture item and send another then when you send request to return you cant do anything for us. What you doing for your costumer. My amazon.in order #171-9609675-8271518.
Male ImageMr. varsha Says Oct 20, 2014

Hi, my order number is 402-7499797-1009108. It is suppose to reach today, however as the address I've given is my office address and i wont be able to receive the same after 6. So please can to confirm when can i get my order as this was on special delivery.
Male ImageMr. Rajan Londhe Says Oct 20, 2014

Very bad experience with amazon, spoke with seller, he has already sent by courier the order on 12th October 2014, but the amazon shipment services still not delivered the order. It’s not fault of seller.

This is the west of my time, it’s better to purchase from local market.

This order booking through HDFC bank credit card, but still i have not received the 10% cash bank amount.

Cancelled the order and return my booking amount.
Male ImageMr. Ajay Says Oct 20, 2014

Dear support,

I booked a order number 171-8255472-6538762 on 14th October for some baby product and today(20th October) still it has not been delivered and tentative delivery date is 29th-oct. I have to gift this item to my some close pal on Diwali, which i do not think i will be. Is this the way amazon works. I am totally frustrated now. I was getting the same product in less amount from other online portals. As i need this product urgently, therefore booked my order on amazon in the impression that i will get my product as quickly as. This was my first experience and hopefully will be the last, will never suggest any one to go for this. Customers are the backbone of any organization and if customer are unhappy will definitely have impact on the performance and name of that organization.
Female ImageMs. Saloni Dhawan Says Oct 20, 2014

I purchased two products (sarees) with order numbers are as
1). 403-6472237-4501148
2). 403-9921057-4882731 and i wish to return this product and get my paid amount back as the product was not as per the requirement as mentioned on the website. Consider my requirements and fulfill the requirements.
Male ImageMr. Kailas N Parwe Says Oct 19, 2014

I have made payment of rupees 5989 for purchase of two numbers. Xbox wireless controllers on your site on 13th October 2014 order vide order number #171-6261764-4021915 with japtec, but your seller has not dispatched my consignment till date. I have given mails to seller, but he has not intimated details of dispatches nor apologized for non dispatch. I fear of cheating. Please help me.
Male ImageMr. Harman Says Oct 19, 2014

Dear sir/ madam:
This ordered item came to my place for delivery, unfortunately no body was home as this was the working time for every one and being out of home is not unusual, kindly, the courier by blue dart has no courtesy to leave his telephone number Or call at my mobile: 91 9891148380 when he found my door locked. Iind time the courier came again at unannounced time which blue dart call centre gave between 3. 00 pm to 6. 00 pm on 18. 10. 2014. Blue dart call centre noted my phone number, but no body called up. I had also put a slip on my door to deliver at my neighbor or call my mobile. The courier did not care to read the the slip instead he put up his slip. Kindly do the need ful and deliver the item at 154, Seemant Vihar, Kaushambi, Ghaziabad Uttar Pradesh 201010.
mobile number is 91 9891148380 or alternatively at flat number 142, Seemant Vihar, Kaushambi, Ghaziabad UP 201010.
Thanks,
Sincerely,
Harman
Shipping confirmation
Order #402-5044338-5818724.
Male ImageMr. Jaswant Mehra Says Oct 19, 2014

I have ordered a mobile phone and used the express delivery for that i have paid rupees 49 extra, but was supposed to reach by 18 October. We did not receive the mobile and also no one contacted us. In the late evening i got a email with excuse that there were no one in the house. However all the family member of were waiting for the mobile phone. My tracking number is tracking ID is 121100872110. Kindly send the mobile phone as soon as possible and ask the delivery boy to call before coming.
Male ImageMr. Sahil Jaswall Says Oct 18, 2014

Hi dear,
I am not satisfied with your services. I have placed order for two phones.
But today i have received order of only one phone Micromax juice. 2nd phone
Micromax mad is still pending. Your status is showing that it will deliver
to me on 24th October to 27th October.

I need this order before Dewali, if you are not able to deliver my order
Before Dewali on or before 22nd October. Then please cancel my 2nd phone
Order. I will not receive this order after 22nd October.

Thanks
Sahil jaswal
9646735235.
Male ImageMr. Rishi Kumar Singh Says Oct 18, 2014

Sir/madam
I had brought a ASUS mini laptop model number ASUS x200ca-kx018d and order number is 404-6104905-9208359 it was delivered yesterday. and i haven't got the invoice receipt, but unfortunately we had order wrong laptop DOS operating system. so we want to replace it and order another laptop in window operating system of the same price.
Kindly reach response as soon as possible

Regard
Rishi Kumar Singh.
Male ImageMr. Satheeshkumar Says Oct 18, 2014

Dear sir,
I ordered (Lenovo a369i mobile) through amazon website and the same was delivered through courier to me on 14.10.2014. I found defect (automatic screen lock is not working) and complained to your customer care.
Your pickup person not yet come to pick the mobile even after crossed 3rd day. So, as per your person request i sent that mobile through blue dart courier (con. No-60193432681) on 18.10.2014.
I request you kindly return my money rupees 4024 for mobile and with rupees 310 for courier returning charges. (total rupees 4334)
Attached courier slip for your records.

Thanks and regards
Satheeshkumar T.
 
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