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Amazon India Customer Care Number

 : +91-22-30430101
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Contact Details
Contact number
+91-22-30430101
Office Location
2nd Floor, Safina Towers, Opposite J P Techno park No 3, Ali Asker Road, Bangalore, Karnataka, India
Website
www.amazon.in
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Amazon India

Amazon is an e-commerce company, which was started operations in 1994. Its headquarters situated in Seattle, Washington, U.S. Jeff Bezos is the founder, chairman, president and chief executive officer of the company. It is ranked as the number one online retailing company across the world. Initially, it was only involved in book selling business. Currently, Amazon offers DVDs, CDs, MP3 downloads/streaming, video games, apparel, food, toys, jewelry, Appstore, Game Studios, Instant Video UK, Kindle, Studios, etc. It is the leading cloud computing service provider across the world.

Amazon operates many subsidiaries such as A2Z Development, A9.com, Alexa Internet, Amazon.com, Amazon Kindle, Amazon Studios, Amazon Web Services, Audible.com, dpreview.com, Endless.com, IMDb, LoveFilm, The Book Depository, Zappos.com, Woot, Junglee.com, goodreads.com, myhabit.com and askville. Amazon.com is also available in French, German, Spanish, Italian, Japanese, Chinese, Brazilian and Portuguese language.

Additional Numbers: +91-80-41970000 (All operators)
Toll Free: 1800-3000-9009 (All operators except BSNL/ MTNL)
1866-216-1072 (Toll Free Number for BSNL/ MTNL operators), +91-22-30430101 The postal and official address, email address and phone number (helpline) of Amazon India service center is given above. The helpline of Amazon India service center may or may not be toll free.
Amazon India customer phone number and reviews
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Amazon India Complaints and Reviews

Male ImageMr. Pradeep Mittal Says Oct 21, 2014

I booked an order with order id 403-2504390-3481904. yesterday i got message from amazon "you item would be delivered today". However, i am waiting for this till now. Even today, i got message that "couldn't be delivered due to additional address requirement. Please contact amazon". Nobody call me to confirm my address even i am trying to contact customer care with no success from today morning. Unable to understand, why i choose amazon because i never ever face such issue with Flipkart.
Male ImageMr. Bhavesh Salian Says Oct 21, 2014

Hello, i have placed an order for Zovi synthetic white sports shoes with blue accents with size nine. But shoe size nine is unfit and wants change back to size eight. I have tried to amazon phone support and none of them answering the call till now. I have been very frustrated since i ordered shoe from amazon. Please make the arrangement and provide me shoe size eight. Order id is 171-5710440-1917902. Mobile 9964554325.
Thanks
Bhavesh S.
Male ImageMr. Ashish Tyagi Says Oct 21, 2014

I have ordered a Samsung mb-ms08d Microsdhc 8gb class six memory card on 10th October 2014. But still i haven't received my memory card yet. I do not even received any acknowledgement mail from your side. Your service is very poor. My details are as; Ashish Tyagi Mobile. 7840001993 Order date is 10.10.2014 Estimated delivery is 18.10.2014 Order number is 404-7586669-2640300.
Male ImageMr. Hari Singh Says Oct 21, 2014

Hi I'm harsh. I bought one Xolo 6x -1000 from amazon of Friday evening. I lost the bill of that. So i want new one bill. That time i was given fake Gmail id. So that's the reason I'm not getting my order number. And i mentioned the original Gmail id, so please help me. Contact number is 9015469697.
Male ImageMr. Arun V Says Oct 21, 2014

I ordered a Lenovo laptop on 18th of October 2014. It supposed to be delivered on yesterday (20th October 2014. But still i didn't get any call or message about delay. Could you please check this issue? give me an exact date of delivery? Amazon charged 49 rupees extra for delivery. But didn't deliver it on time.
Female ImageMs. Shivangi Patidar Says Oct 21, 2014

We received one power bank Sony cp-v3a of 3000 Mah wide order number 171-7477155-1597932 dated 21.09.2014 in good packing condition, but same is not working at all. Neither getting charged nor charging mobile phone. We request you to do the needful for the same. Thanks and Regards, Shivangi Patidar.
Male ImageMr. Amit Kumar Says Oct 21, 2014

I had received my order of canvas android one on 19th October, but not received the amazon Rs 500 gift coupon and also the Rs 2000 coupon company had cheated me.
Male ImageMr. Nirav Hingu Says Oct 20, 2014

Hello , i am Nirav Hingu from Mumbai India region. I had ordered portable bubble speaker on 14th October 2014. Payment already made via online, but still not received, i mailed to your logistics partner in India delivery, but it was on deaf ears. My order number is 403-8074661-2464-369. May i get know what happen with my delivery of parcel? Regards, Nirav.
Female ImageMs. Rekha Khoday S Says Oct 20, 2014

I have ordered two Sarees and received, but invoice shows three Sarees and amount has taken for three Sarees, but received only two Sarees. Please check and get back the amount.
Male ImageMr. Devanshu Says Oct 20, 2014

Amazon is the work company in terms of their delivery commitment. Other competitors are far better like eBay also local players deliver like flip kart also supply material before the promised date, so this company is highly non recommendable, even their customer care in non supportive and not able to provide any solution so users. Request you not to buy anything from them.
Female ImageMs. Shruti Duche Says Oct 20, 2014

I have ordered a book (half girlfriend) before 15 to 20 days, but still i haven't received my book yet.
I do not even received ant acknowledgment mail from your side. Please do the needful.
Male ImageMr. Partha Chakraborty Says Oct 20, 2014

Sir,
I have purchased a Nokia 105 black model on 06th February 2014.
Since yesterday, i am facing problem. My all contacts have been deleted automatically and when i am switching on the mobile. Some foreign texts are displaying, seems to be Chinese. However i am able to receive calls, but only contact number is displaying in spite of name. However i have tested my SIM in other mobile, all the contacts are available.

In this regard i visited the Nokia care. They said they do not have required software to repair the phone and further to contact the vendor. So i am complaining the same. You are requested to do the needful.

Invoice number-mh-bom1-132576101-18198.
Male ImageMr. Amit Kumar Thakur Says Oct 20, 2014

I had booked one hp slate six voice tab. My order number is 404-8466149-9384322. Since i have been ordered to shift from Delhi office to Ahmadabad, i am leaving Delhi today itself and will no longer be available at my present address hence my order may kindly be canceled immediately.
Male ImageMr. Chetan Sharma Says Oct 20, 2014

I have ordered an handbag through amazon on 9/10/14 order no. #403-0814242-0543525 ( email id chetan7227@gmail. Com). Its expected date is 18/10/1014. Till 20/10/14 i have not got it. Also i have not got any update / location of the item on my mobile or email.
Please do the needful.
Male ImageMr. Sajeev K Says Oct 20, 2014

I booked one table mate through amazon order placed: 12 October 2014
Amazon.in order number is 403-6234441-8989162. It has been intimated through my mobile that the item has been dispatched via DTDC (3612776). This number is not traceable anywhere. So kindly do the needful for the speedy delivery of the said item and intimate me regarding its location.
Male ImageMr. Shyamal Paul Says Oct 20, 2014

Hi team i have ordered one shoes and that has been delivered to after the estimate data and that shoes also not that one which i ordered so i want to return that one and i want my money back, so just send me the mail that i can contact to you guys or call me on my number 9654439149

I hope that you guys contact me as soon as possible

Regards,
Shyamal Paul.
Female ImageMs. Mou Mishra Says Oct 20, 2014

Hi,
I have ordered a mobile on 14th October and today it is already 20th October.
Please let me know when i can get the mobile as it is no need if i get the mobile after Diwali.
Tracking id is 13875400700.
Male ImageMr. Jipson Says Oct 20, 2014

Amazone order is 402-7367032-3303527.
Order placed on 10-10-2014.
Estimated delivery on 17/10/2014

I have placed the order on 10/10/2014 and you have given the estimated delivery on 17/10/2014. But till now i have not received the product


Aramex tracking number is 40736592562

After 13/10/2014, there were no update in the Amazon site. I have tried to track the courier with the above number, No result. I had made call to Amazon customer care regarding this. on 17/10/2014 Amazon updated the tracking history saying that product still in Mumbai. That means 13/102014 to 18/10/2014 this product was kept in Mumbai courier store.
Male ImageMr. Ravi Says Oct 20, 2014

Download amazon.in app and win your orders amazon. In
Shipping confirmation order #402-4144987-6691534

Hello Ravi,
We thought you'd like to know that we've dispatched your item(s). Your order is on the way. If you need to return an item from this shipment or manage other orders, please visit your orders on amazon. In.

Your estimated delivery date is:
Tuesday, October 21, 2014

your package was sent to:
Bishmber lal
Mohammad Pur govt. Colony quarter no. 212
New Delhi, Delhi 110022
India.
Male ImageMr. Dhananjay Says Oct 20, 2014

I have placed order on dated 6th October 2014 and same been delivered on 16th October, but today is 20th October yet not received my courier.

Can you explain about your service or what is the issue on my given problem.

At the same time you taken money but after two weeks i did not get. Why?

For your kind reference order number is 403-7609850-6640333 item name is pny pen drive and second order number is 403-1811109-9560346 item name is Rangriti women's cotton Chudidar (kv002).

I am daily reeving messages and mail as below (other items is out for delivery and should be delivered today).

What is my problem on this regards?

Take up the matter with concern to avoid future communication and make better relation.

Thanks.
Male ImageMr. Alok Barik Says Oct 20, 2014

Dear sir,
I apply my return order on 13. 10. 14 but now no one can pickup my item after 7days. What your service i don't understand every time say your return process is so easy that easy after apply seven days no one collect what you doing. Show one picture item and send another then when you send request to return you cant do anything for us. What you doing for your costumer. My amazon.in order #171-9609675-8271518.
Male ImageMr. varsha Says Oct 20, 2014

Hi, my order number is 402-7499797-1009108. It is suppose to reach today, however as the address I've given is my office address and i wont be able to receive the same after 6. So please can to confirm when can i get my order as this was on special delivery.
Male ImageMr. Rajan Londhe Says Oct 20, 2014

Very bad experience with amazon, spoke with seller, he has already sent by courier the order on 12th October 2014, but the amazon shipment services still not delivered the order. It’s not fault of seller.

This is the west of my time, it’s better to purchase from local market.

This order booking through hdfc bank credit card but still i have not received the 10% cash bank amount.

Cancelled the order and return my booking amount.
Male ImageMr. Ajay Says Oct 20, 2014

Dear support,

I booked a order no 171-8255472-6538762 on 14th October for some baby product and today(20th October) still it has not been delivered and tentative delivery date is 29th-oct. I have to gift this item to my some close pal on Diwali, which i do not think i will be. Is this the way amazon works. I am totally frustrated now. I was getting the same product in less amount from other online portals. As i need this product urgently, therefore booked my order on amazon in the impression that i will get my product as quickly as. This was my first experience and hopefully will be the last, will never suggest any one to go for this. Customers are the backbone of any organization and if customer are unhappy will definitely have impact on the performance and name of that organization.
Female ImageMs. Saloni Dhawan Says Oct 20, 2014

I purchased two products (sarees) with order numbers are as
1). 403-6472237-4501148
2). 403-9921057-4882731 and i wish to return this product and get my paid amount back as the product was not as per the requirement as mentioned on the website. Consider my requirements and fulfill the requirements.
Male ImageMr. Kailas N Parwe Says Oct 19, 2014

I have made payment of Rs 5989 for purchase of two numbers. Xbox wireless controllers on your site on 13th October 2014 order vide order number #171-6261764-4021915 with japtec, but your seller has not dispatched my consignment till date. I have given mails to seller but he has not intimated details of dispatches nor apologized for non dispatch. I fear of cheating. Please help me.
Male ImageMr. Harman Says Oct 19, 2014

Dear sir/ madam:
This ordered item came to my place for delivery, unfortunately no body was home as this was the working time for every one and being out of home is not unusual, kindly, the courier by blue dart has no courtesy to leave his telephone no. Or call at my mobile: 91 9891148380 when he found my door locked. Iind time the courier came again at unannounced time which blue dart call centre gave between 3. 00 pm to 6. 00 pm on 18. 10. 2014. Blue dart call centre noted my phone no. But no body called up. I had also put a slip on my door to deliver at my neighbor or call my mobile. The courier did not care to read the the slip instead he put up his slip. Kindly do the need ful and deliver the item at 154, Seemant Vihar, Kaushambi, Ghaziabad Uttar Pradesh 201010.
mobile number is 91 9891148380 or alternatively at flat number 142, Seemant Vihar, Kaushambi, Ghaziabad UP 201010.
Thanks,
Sincerely,
Harman
Shipping confirmation
Order #402-5044338-5818724.
Male ImageMr. Jaswant Mehra Says Oct 19, 2014

I have ordered a mobile phone and used the express delivery for that i have paid Rs 49 extra but was supposed to reach by 18 October. We did not received the mobile and also no one contacted us. In the late evening i got a email with excuse that there were no one in the house. However all the family member of were waiting for the mobile phone. My tracking no is tracking id is 121100872110. Kindly send the mobile phone as soon as possible and ask the delivery boy to call before coming.
Male ImageMr. Sahil Jaswall Says Oct 18, 2014

Hi dear,
I am not satisfied with your services. I have placed order for two phones.
But today i have received order of only one phone Micromax juice. 2nd phone
Micromax mad is still pending. Your status is showing that it will deliver
to me on 24th October to 27th October.

I need this order before Dewali, if you are not able to deliver my order
Before Dewali on or before 22nd October. Then please cancel my 2nd phone
Order. I will not receive this order after 22nd October.

Thanks
Sahil jaswal
9646735235.
Male ImageMr. Rishi Kumar Singh Says Oct 18, 2014

Sir/madam
I had brought a ASUS mini laptop model number ASUS x200ca-kx018d and order number is 404-6104905-9208359 it was delivered yesterday. and i haven't got the invoice receipt, but unfortunately we had order wrong laptop DOS operating system. so we want to replace it and order another laptop in window operating system of the same price.
Kindly reach response as soon as possible

Regard
Rishi Kumar Singh.
Male ImageMr. Satheeshkumar Says Oct 18, 2014

Dear sir,
I ordered (Lenovo a369i mobile) through amazon website and the same was delivered through courier to me on 14.10.2014. I found defect (automatic screen lock is not working) and complained to your customer care.
Your pickup person not yet come to pick the mobile even after crossed 3rd day. So, as per your person request i sent that mobile through blue dart courier (con. No-60193432681) on 18.10.2014.
I request you kindly return my money Rs 4024 for mobile and with Rs 310 for courier returning charges. (total Rs 4334)
Attached courier slip for your records.

Thanks & regards
Satheeshkumar T.
Male ImageMr. Karnab Ch Deka Says Oct 18, 2014

Order #403-7548088-4453919 micromax canvas a1 mobile) had a maufacturing defect which were intimated to you & after getting the return authorisation, still i am waiting for the pickup of the same from 8th oct'14 to 18e mentioned oct'14, however you have mentioned that 18th oct'18 is the last date to return.
Male ImageMr. Atul Says Oct 18, 2014

Dear sir,

Kindly we want to draw your kind attention towards the problem of order booked delivery problem & order number 404-6510018-6741963. This is a serious problem we have not received our booked item and your amazon site given a booked item delivered date 17-october-2014.

So kindly provide our booked item in earliest basis.

Thanking you,
Atul.
Male ImageMr. Rahul Samir Says Oct 18, 2014

Disappointment from amazon delivery system.
Its very sorry to say your costumer service is very poor i have purchase one printer almost 12 to 15 day back and as per final commitment by your last delivery date 15th October 14 but still i have not receive my printer yet after many call no body can give me right solution. Already i have coordinate by gati complaint no -12209195 but they also do not give me any reply yet.
Kindly suggest when i receive my printer. Kindly look into the matter as it is adversely affecting brand image and it’s a question on customer service of amazon.
Regards
Rahul samir
8800336566.
Male ImageMr. Arindom Mazumder Says Oct 18, 2014

Item ordered : Lenovo yoga eight tablet
Order date : 09-10-2014
Order no. : 403-8926673-1994760
Tracking number : 606965541217
Delivery date : 17-10-2014
Name : Arindom Mazumder

Really sad to share such bitter experience with your site, as till date and time not yet received the product, as it was to be a present item. Think this is the only Moto of this site and found yourself a failure on your part and dedication with your business basics. Spoke with your toll free customer care representative and requested for delivery at least by 18th. But it was also on vein. Sorry you have just murdered the worth of the item as well as the trust. At least upgrade yourself and be punctual on delivery.
Female ImageMs. Vibha Dhingra Says Oct 18, 2014

Order number
404-5579426-9277956

Please refer to my order no stated above, which was to be received on 17th October. And was duly checked with customer service number and got it confirmed from their side as well. But the package is still to be received at my end. Very pathetic service and no updations from your side.
Male ImageMr. Arun Shrivastava Says Oct 18, 2014

I have return my filla gray sneaker vide amazon return slip no- id-710120534841 ppickup date 12 October 2014 through your pick up boy mr rajesh kumar.

But till now my amount has not been credited to my account.
You are requested to please credit my refund amount at the earliest & obliged.
Regards
Arun shrivastava.
Male ImageMr. George Thekkumcheril Says Oct 18, 2014

My order no is 171-2459955-8721913. unfortunately i have not received it. It was sent through the blue dart to Allahabad. They have never contacted me or called me through the phone. The other day i got a message from the amazon that my goods could not be delivered because of non availability of the addresses. That is not true you have delivered goods earlier to me in this address. I contacted the office of blue dart on the other day they said that my goods will be delivered the following day, so far nothing has happened. Please do the needful

George.
Male ImageMr. Rakeshwar Singh Says Oct 18, 2014

I ordered a Samsung evo mb-mp 16da Microsdhc 16 gb memory card on 16 october 2014, for which i had paid Rs 549 through net banking and it's order no. Is 403-0954536-1129126. But the dispatch of item is showing pending. What is the reason behind it. Kindly make me to know the reason for further purchase in future.
Male ImageMr. Conceicao D'costa Says Oct 17, 2014

Online rate quoted by amazon for Micromax canvas a1 with android one (magnetic black) is Rs 6,499. However, when i have placed an order today (17/10/2014)for above Micromax canvas a1 with android one (magnetic black) rate quoted is Rs 7,023 plus Rs 30 for special packing. Kindly confirm which rate is correct for Micromax canvas a1 with android one (magnetic black). Please confirm immediately as i have placed an order for above phone. Thanks.
Male ImageMr. Biraj Kanungo Says Oct 17, 2014

I am not satisfied with the order number 171-1518739-2110734 from amazon. I have requested to refund the amount as the products are not standard quality. This organization is cheating by giving false advertisement. Where as snapdeal.com, homeshop.com are loyal to consumer. If consumer is not satisfied with product then immediately take back and cash paid. If you do not return it then i will go to consumer forum.
B. Kanungo.
Male ImageMr. Vipul Chaudhari Says Oct 17, 2014

I have ordered Micromax canvas a1 order no 171-2926846-6295526. I have not received it till and money is already deducted from my account hdfc, so refund money as soon as possible.
Second thing, your service is very poor. Take feedback weekly from your team member. Now i wont purchased anything from amazon.
Male ImageMr. Ardhendu Sekhar Nath Says Oct 17, 2014

Sub : I have booked one product. Order number 403-3886782-4387528, tracking number is 44668476720 and dated 19-09-2014

Sir, i am informing you that i have not received the above product from your company till so far, as i have already sent payment through SBI.

I have already contacted with blue dart carrier, but i came to know that they have returned back my product. I want to know the reason about return of my product by blue dart carrier, but they have not given me proper replay and also they have misbehaved with me very badly.

However, kindly arrange to send my above product as early as possible.

Thanking you.
Male ImageMr. Abdul Samad Says Oct 17, 2014

Sir, i had purchased headphones of skull candy brand on august 2014. Within three months it became faulty so tell me how i can resolve this problem toady i went skull-candy showroom in select city mall Saket shop name "digital house". They refuse to change my headphone i was very upset for your service. Sir, you please take some action on this and tell me how i can resolve my problem my phone number is 09871898479.
Male ImageMr. Kagathara Baldev O. Says Oct 17, 2014

Respected sir/mam
I have ordered Micromax canvas a1 with Androided one.
In the special offer(Diwali Dhamaka)on amazon it was written that there will be vouchers of Rs 2000 on watches and shoes
But on 17/10/14 i got it without vouchers.
When can i get it? please reply me sir.
Male ImageMr. Eppa Sampath Kumar Says Oct 17, 2014

Hi team,
Order #403-6092047-5622728. Samsung evo mb-mp32da Microsdhc 32gb memory card.

Just now i got the message your order will delivered today at 06:57pm and similarly in the track status updated as out for delivery at 06:55pm today.

Will it delivered today? or are you try to befool us.

Because order reached to Bangalore on 15-oct-14 at 5.06am

15th to 17th, no update. Last minute updated as out for delivery

I am eagerly waiting for this

Regards,
Sampath.
Female ImageMs. Shobharani Says Oct 17, 2014

Sir
I have received Micromax canvas android a1 mobile on 16. Inside the box i revived only 8gb card and screen guard. I did not receive gift coupon worth Rs.750. I booked the mobile on 10th October those offers were there.
Please, let me know, i want to order cover case and earphones if the coupon is available please. Reply.
C. Shobha rani Hyderabad .
Mail is shobharani203@gmail. Com
Mobile is 9989911919, 040- 23111181.
Male ImageMr. Tilak Raj Says Oct 17, 2014

Sir,
my order no is 404-3058675-3138753 dt 17/10/2014
Our requirement is screen guard lava n350 but you send the screen guard lava iris 1x. That is no use for me. As per discuss with seller we are send the screen guard back to seller through the professional courier docket
no amb503964930 dt 14/10/2014
Kindly send the screen guard lava n350
thanks & regards
tilak raj.
Male ImageMr. Rajesh Malokar Says Oct 17, 2014

My order number is 40224380380106709. This order has not received by me. before some days i have received mail from amazon. This mail is your payment process not complete. But amount deduction on account.
Male ImageMr. Nitin Singh Says Oct 17, 2014

Amazon.in order number: 404-1203364-2269112
Order placed: 6th October 2014
Delivery estimate: 11 October 2014
Items ordered phi lips qt4000/15 trimmer

Worst online retail service i have ever encountered is amazon.in.
I have given five negative feedbacks at your site through my account but still no response.

Now, at least have the decency to tell me whether i will receive my package or not or if i will, then when?.
Female ImageMs. Shobharani Says Oct 17, 2014

Sir,
I have received Micromax Canvas Android a1 mobile on 16th. Inside the box, i received only 8gb card and screen guard. I didn't receive gift coupon worth RS 750. I have booked the mobile on 10th of October. Please let me know, I want to order cover case and earphones, if the coupon is available. Please reply.
Shobha Rani Hyderabad
Mail: shobharani203@gmail.com
Mobile number 9989911919, 04023111181.
Male ImageMr. Kamal Tanwar Says Oct 17, 2014

I have booked a Micromax android one handset through amazon on dated 15th October 2014 vide order number: 403-3752562-6933141. The same was booked with an additional cost of Rs 49 as i wanted the same to be delivered today as the same was to be sent to my son on this date. I checked up with your customer care but they were unable to give any satisfactory reply as they could not track the progression of delivery online. I hope that considering the urgency of this issue, you would take all appropriate steps to have it delivered today itself.
Male ImageMr. N Sivan Says Oct 17, 2014

Reference: My order number is 402-4528602-5463518.
I have placed order for two pieces of flip covers, but received packet through courier on today and found one piece of flip cover instead of two pieces. In view of this, you are requested to please deliver the missing flip cover to me without any further delay.

Thanks and regards
N. Sivan.
Male ImageMr. Rakesh Kumar Says Oct 17, 2014

I purchased Micromax canvas a1 with android one with Rs 6499. According to condition, if i pay via SBI debit card then 10% amount would be refunded. But till date i didn't get even a single penny. Your service is rubbish and not acceptable. Neither you have given any customer care number nor feedback to write you on you website.
I will never purchase any product from amazon. If i do not get my money, i will do negative marketing of amazon. My mob number is 9796606029 (Rakesh Kumar from Jammu (India)).
Male ImageMr. Ganesh V V Says Oct 16, 2014

I have placed the order on 9/10/2014 Micromax bolt a 89 mobile and you are given the estimate delivery on 15/10/2014. But till now i have not received the mobile and no message and no details.
Male ImageMr. Jitendra Maurya Says Oct 16, 2014

I had ordered one Timex weekender Indiglo Analog Beige Dial Unisex watch - t2p235on order number 171-9221330-2787525 On 8th of October and got text on 12th of October, that it will be delivered by 14th October. But today is 16th and it still have not delivered.
Male ImageMr. abhinav kushvaha Says Oct 16, 2014

I want to return my data card Micromax MMX 377g, because it is not working. I went to service center but they could not solve my problem. So i want to return this item. Please help me.
Male ImageMr. Shakti Prasad Sahoo Says Oct 16, 2014

I have placed an order with Amazon for AF-Gear bag and was assured to get the delivery by 16th. That is today and i have not got yet anything.
Please get the delivery done or cancel the order all together.
Order id: 171-4644247-1023553.
Male ImageMr. Bhoopendra singh Says Oct 16, 2014

Please send my product on 18th of October, Because i am going to my home. No one of my family will stay there, So who will take my product.
We are going on 19th of October at 5am.
Male ImageMr. Dipak Kotecha Says Oct 16, 2014

I had purchased an Iball tab under the order number 404-0145941-9683504. The tab has stopped working. The service center here in Rajkot demands the bill, which is not traceable by me. I need to get the invoice copy and trying to get in touch with your customer care or other department, but unable to get right link in your site to place the issue. I shall be appreciated, if a soft copy of the bill is provided to my email id.
Male ImageMr. Rohit Madan Says Oct 16, 2014

Hi,
I am Rohit Madan and looking to buy jabra music halo2 bluetooth stereo headset. So while searching this product it showed me the price of Rs 2,849 but while booking its price got changed to Rs 3,899. I really don't, know why this misquoting has been done. I am really unhappy with this. Can i buy it in Rs 2,849? Please contact me.
Thanks and regards
Rohit Madan
Mob: 07838487746.
Female ImageMs. Gayatri Says Oct 15, 2014

I had ordered Micromax Android one on 10th of October and got text on 14th of October that it will be delivered. But today is 15th and it still have not delivered, and customer service are telling me to wait till 19th October.
Female ImageMs. Devi Says Oct 15, 2014

I haven't received my order of cell phone. Actually It was supposed to come on 13th of October, but it didn't come. Seriously, i didn't like your services. Please get it delivered soon.
Male ImageMr. Kuldeep Says Oct 15, 2014

Under order number 403-1056018-0528334, I ordered for Micromax flip cover with free screen guard from ink tree through Amazon India but the packet contained only flip cover and the screen guard is missing. The matter reported to seller on 15. 10. 2014 but no action taken.
Kindly intervene, such actions on the part of dubious sellers bound to tarnish your image. I have on the whole placed six orders with Amazon and i hope you will give weightage to my loyalty.

Kuldeep.
Male ImageMr. Niiraj Says Oct 15, 2014

I had ordered Apple iphone 5s gold on 5th October 2014 and had been told me will get the same on october 13th 2014. Today is 15th of October 2014, yet has not received. No any mail or message regarding this. Kindly do the needful in this case and try to delivered the phone by tomorrow itself, as it is very urgent.
Male ImageMr. Yogesh Bhagwat Says Oct 15, 2014

I have ordered for Micromax android a1 cell phone on 10. 10. 2014 and supposed to be delivered on 15the of October. But instead of receiving call from your shipping guys i have received a SMS on 14-oct at 4:30 that unable delivered that package due addressee not available. Where i was waiting for it till seven pm in the evening and today i was waiting for it from the morning for a call from your ends but no response. Is it the Amazon known for best delivery service for prepaid customer?

Kindly deliver it to me as soon as possible.
Male ImageMr. Rajesh Majila Says Oct 15, 2014

I had ordered for dell inspiron 3542 15. six -inch l. On 12th october. I got the message saying it will be delivered by 14th october but today it's evening of 15 i was willing to pay the extra money in return of fast service specifically but till now i haven't got any response from your side and also haven't got any order no. By which at least i can track my order. Contact no. 8800106436.
Male ImageMr. Ashok Badiger Says Oct 15, 2014

I ordered two orders on dated 09/10/2014. The order numbers are as follows:
402-4018218-4585133
402-7246404-9026710
My orders have not been received yet.
Kindly do needful.
Male ImageMr. Keyur Patel Says Oct 15, 2014

Sir,
I could not find one book on your website and it is very urgent for me to get the same.
Kindly help me with it
Book name: new development in case work by Young Harbard
Please let me know the price too. Waiting for a quick and a positive response.
Thanking you
Regards,
Keyur.
Male ImageMr. Vijay Valiya Says Oct 15, 2014

I had done order for Lenovo s660 titanium mobile. I have done payment fully by HDFC Credit Card, but i haven't given discount 10%.
Please do needfully.
Male ImageMr. Gowri Sankar Says Oct 15, 2014

I am writing this on behalf of my son Mr Gokul Sivasankar.
He had purchased Apple Mac Air Book 13 inch laptop md760hn/b from Vide Kidaaa Retail Pvt Ltd. Invoice number is mh-bom1-137294901-5078 date 06/10/2014. Your order reference number is 402-8479553-8984301. The product received. Now the issue is while checking with apple support regarding the warranty, they confirmed that, this product--serial number c02nfbbwg085 warrant started on 28/5/2014 and ends on 27/5/2014. Kindly note my purchase date is 10/10/2014, the date of delivery. Hence, kindly arrange to get the warranty form the date of delivery till 14/10/2015.
In this connection please refer my case id 676751894 issued by apple support team.
Now kindly acknowledge the issue and do the needful. In the mean time i request you to speak to me on my mobile number 09444063047.

I am waiting for your reply.
Male ImageMr. Srinivas Says Oct 15, 2014

My order number is 402-8913206-6046711
I placed the order on 10th of October 2014. I have not received yet. Please let me know when are you going to deliver? I will be out of station for few days. I request you to deliver the same on Saturday i. E on 18th of October 2014.
Male ImageMr. Yogesh Kumar Gupta Says Oct 15, 2014

Sir,
I received my Micromax android one phone on 10th of October 2014. There were some offers on this cell phone that time like "cash back offer and discount coupons of 500 rs". Please tell me about the process of cash back offer and discount coupons offers and how can i take benefits of these offers?

Regards.
Female ImageMs. B Harika Says Oct 15, 2014

Where is my order? Can you please inform me? I cannot track my order and also i cannot call to customers care. I do not have the exact contact of customer care. Will you help me as soon as possible?
Thanks
Harika b.
Male ImageMr. Sunil Gupta Says Oct 15, 2014

Dear Sir,
I have given order on 5th of October 2014. My order number 430-1681169-6683569 is for one Nokia Lumia 1320 black two and Nokia Lumia 1320 screen guard, But it is not yet delivered. Please mail me updates.
Male ImageMr. Shubham Says Oct 15, 2014

I had ordered a Philips qt4000 trimmer on 9th and the estimated date of delivery was 13th october. I didn't receive it on 13th. Also got no intimation regarding my product.
Male ImageMr. Wasim Farooque Shaikh Says Oct 15, 2014

My order number is 402-5977048-0083549.
I placed the order on 10/10/14. But still i have not received yet, Please confirm when i will receive the same as per mail an estimated delivery date is:-
Wednesday, October 15, 2014.
Please confirm me.
Male ImageMr. Wasim Farooque Shaikh Says Oct 15, 2014

Dear sir,
I am Wasim Shaikh. My order number is 402-5977048-0083549. Yesterday, I got SMS, my shipment will be delivered today. I requested customer care to please deliver my shipment today before one pm. But still i didn't get any call from your transportation executive. Your customer care executive did not tell properly at what time could i get my shipment. Please help me sir.
Thanks & regards
Wasim Shaikh.
Male ImageMr. Sanjay Rathod Says Oct 15, 2014

Hi,
This time i am very much upset by looking at the poor service of Amazon India. The above courier attempted as per their internal records with reason that the client's number is not reachable and office was closed.
The fact is, I am working in a shipping company which has basic need of 24*7 and office open all the time irrespective of holiday or weekend off. I am looking after their Asia business and international travel a lot but i have not faced such a radicular comments form amazon.
And now when i am asking for today delivery because yesterday, worse service so now they are not promising or confirming it to be delivered.
So sorry Amazon, i will not use the platform in future.
Sanjay Rathod
+91 9828293331
Gundecha onclave, 6th floor, b-wing,
Khairani road, near sakinaka junction
Andheri - east, Mumbai, Maharashtra 400072
India.
Male ImageMr. Shankar Kumar Sahu Says Oct 15, 2014

Dear concern,
I have given an order from Amazon India onto the date of 08/10/2014 with the order number 171-0110169-7571556, during the time of booking the stock were 4. I have booked it and my money also being deducted from my Axis Bank account and very next day i have got your mail against the cancellation of this order. Next day i again booked the same item on 11/10/2014 with the order number 171-4802387-8677934 and the same thing had happened in this case also, it is all fraudulent according to me,that during the time of festivals this thing is happening frequently. I have many cases in my surrounding even. If i wont get the reimbursement (the time i killed in this). I will strictly take the action and will complaint to consumer court also, that you guys are cheated with your customers. I want you to take it seriously else you will have to pay the debts for this.
Female ImageMs. Gunjan Parekh Says Oct 15, 2014

Hi, Its not a complaint, Just an enquiry for the product Asus laptop without laptop bag. which i have ordered through HDFC Debit Card. I want to know as per your commitment how much time will you take 2500 cash back in my account.

Kindly confirm.
Thanks and regards
Gunjan.
Male ImageMr. Nagaraj Gadagi Says Oct 14, 2014

Dear Sir,
My order number is 402-4315906-7637154.
Expected delivery date 14-10-2014, 8.00am. But till now i have not received my material. This is my order and first experience is worst experience. Good bye Amazon.
Are you not doing follow-up?
Are you not tracking material? still receives complaints from customer?
Once you received your payment , is your duty over? May i expect any reply from you?.
Male ImageMr. Swapnil Sawant Says Oct 14, 2014

My order number is 171-5121394-1061911.
I placed the order on 07/10/14 but still i have not received yet, Please confirm when i will receive the same , as per mail an estimated delivery date is:
Saturday, October 11, 2014 -
Wednesday, October 15, 2014
Please confirm urgently.
Male ImageMr. Israar Shaikh Says Oct 14, 2014

I ordered four orders on dated 12/10/2014
The order numbers are as follows:
171-8511031-3646706
171-0563561-6364342
171-9975693-7206742
402-0123857-8914718
My orders did not dispatch yet
Kindly do needful.
Male ImageMr. Ritesh Rawal Says Oct 14, 2014

Dear Customer Care,
I had tvc nucler sx mobile order date 24/09/14 through amazon. In site and we had parcel received on 30/09/14. Through India post courier when i opened my order we saw 100 gm stone and one mobile size steel plate with plastic bag in tvc sky shop carry bag. I am shocked how this happens, mobile is missing in carry bag, Immediately i have going post office and given writing complain to post office. Harda- 461331.
Please solve out this this problem as soon as possible.I paid amount of RS 9890 By visa card.
My order was 404-2347708-1034733 please help credit the same.
Docket no. Em152271491in
Iam already a complain post by mail on 30/09/14 to amazon. In (cis@amazon.com) but till date no any positive response from amazon. In

Thanks & regards
Ritesh Rawal
09926147143.
Male ImageMr. Ravi Shankar Kumar Says Oct 14, 2014

Dear sir,
I have given order on 10th of October 2014. My order number is 402-6975107-7278740 for external hard disk. But after four days no any dispatch details provide by the company and toll free number is not working. So please provide my material dispatch details.
Thanks
Ravi Shankar.
Male ImageMr. Naresh Kulabkar Says Oct 14, 2014

I had ordered Sonata wrist watch worth RS 395.
Order placed: 22th of September 2014
Amazon in order number: 403-4322286-1815536, But till today i haven't received the ordered product after paying the sum by way of SBI debit card, In order Amazon had given the delivery date up to 6th and 7th of October 2014. Please inform me its status urgently, if you do not have the same product or any other barrier to deliver the same. My mobile number is 9870753177.
Male ImageMr. Kuldeep Sharma Says Oct 14, 2014

I have booked Eureka Forbes trendy Nano 1000 watt hand held vacuum cleaner with reusable dust bag red colour.
Order placed: 11th of October 2014
Amazon. In order number: 402-8841501-9521108
Please requested to deliver item by 21st. After 21st i am out of station for 10days.
Regards
Kuldeep.
Male ImageMr. Siddharth Nath Says Oct 14, 2014

Dear Sir/Madam,
I have bought one Adidas response 22 am in number seven and black colour. I have already received the product. But now i want to changed the number and colour. So please suggest me how to do the process.
Thanks regards
Siddharth.
Male ImageMr. Raj Narayan Kumar Says Oct 13, 2014

My order number is 40277413497664306
I have placed the order on 10th of October. It is yet not delivered.
It is an urgent i am leaving the place on 16th. So i want my ordered mobile Canvas Knight a350 before 16th of October.
Try to understand its urgent.
Please do the needful.
Male ImageMr. Chandan.rv Says Oct 13, 2014

I am chandan Rv. I purchased Micromax canvas xl2 a109 white color. The mobile is not working properly, So i need replacement. Please help me. Order no. 40373284818975562
Mobile number 8867539989.
Female ImageMs. Sameerabadar Says Oct 13, 2014

Hello Sir/Mam
I ordered Karbon Titanium s5 white pearl. I entered my right address after click continue show a message this order is not deliver to your address. Please reply soon.
Male ImageMr. Sujith V S Says Oct 13, 2014

Dear team,

I have received a consignment -order item id:14685503353283, sku:cocp11 and product details reya women's printed cotton dress material (403_blue)
The condition of the material is very bad and print inks are in spread over the material. I am not happy with your product physical condition. I want to replace this material on urgent basis. Otherwise pleas return back my amount which i have paid for the same and let me know the address to send back the item.
Pleas do the needful
With regards
Thanks
Sujith (9946811381)
Male ImageMr. Mani.m Says Oct 13, 2014

I am Mani from Bangalore. I ordered one Micromax a177 canvas juis black date on 6th of October 2014. My order number is 402-6129494-0173114. But my parcel not coming. Please help me, what happened? My mobile number is 8892410353.
Male ImageMr. Kg Ramanathan Says Oct 13, 2014

Sir, I placed order for Micromax juice a 177 and i received your confirmation message that is out for delivery and should be delivered 13th today. So far i have not received my parcel for my order dated 6th October. Please call me and let me know are you on the track and could you reach my hand today. I had to waited for it and could not move out because of this. Please. Please call me 9840915770 to tell me the fate of it.
Male ImageMr. Cecil Samuel Says Oct 13, 2014

I had ordered a mosquto killer vide order number 171-9251097-0897906. The bulb fused within two hours of its functioning. A complaint was lodged and posted on your site and and also at your call center four days back but have not heard from your end. Is this a part of your policy to frustrate your clients till they stop complaining? I also wish you sell only those products which have a approval of indian standard institution. Please let me know your policy on replacement and refunds. I shall certainly try and avoid using Amazon on line in future as the very first experience has been far from encouraging.
Cecil Samuel
Male ImageMr. Anubhab Says Oct 13, 2014

I have ordered a product in the morning with my email address as anubhab.patnaik@facebook.com. I called to the Amazon help line and asked about the payment. They said that my email address has not been registered. But i have ordered my product and done the payment through debit card. My money is gone and oder has not been placed. Please help me.
Male ImageMr. Vicky Jaiswal Says Oct 13, 2014

Hi Team,
Yesterday, I booked one mobile from the Amazon and my order was placed successfully. But i got mail after some that transaction was failed due to some issue. I have updated my payment successfully after that but did not get confirmation mail from Amazon till.
I do not have any update about my order yet.
Order number is 402-4254113-4533129.
Please let me know the status of my order.
Thanks
Vicky Jaiswal
Male ImageMr. Bishun Deo Pandit Says Oct 13, 2014

I Bishun Deo Pandit booked Micromax a1 on 22 September. From last two days its ear piece speaker is not working. I am getting problem with this. Please replace my phone with new one to the nearest Micromax shop.
Male ImageMr. Samir Sheth Says Oct 12, 2014

I purchased a quercetti hydraplane from your site and my order id is 404-2840236-4384326. I received this product on 12/10/2014 on Sunday. But this product is not as described and one part of this plane is missing. So i want to return this and want new product.
 
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