Complaints and Reviews of Airtel Broadband Chennai
Mr. Surean Says Jul 03, 2014
i am having landline & broadband connection. For the last one week both are not working and number of times i tried to call customer care number (121 & 198), that call automatically disconnected after some time. Kindly take the request of the complaint
Telephone no: 044-43869451
Mr. S Srinivasan Says Jul 02, 2014
I am newly taken this airtel broadband. Speed is very good but very 30 minutes dis-connected i called the serves person, but they did not come and solve the problem so i decided to dis connect airtel serve this month.
Mr. Prabagar Says Feb 14, 2014
Airtel brodband connection receive low download speed. Please give any advance settings. My phone number: 9176606309.
Mr. Venkatramana Says Nov 06, 2013
Dear team, We have raised for a new airtel broadband connection number tnpa and paid the total amount and should have received the connection on last wednesday or thursday. Still we have not received any confirmation from you. However, We know that there is issue with address proof. Please let me know whether the hr confirmation letter regarding address proof is acceptable. Please establish the connection as soon as possible. Do reach me for any queries.
Mr. sarwar Hussain Says Oct 28, 2013
Booked for 4mbps speed Broad band service and deposited Rs.3600/- vide order/recept no.TNPA683007 dt.24th of this month. No response to our call till
yesterday. Today your people telling that 4mbps speed is not possible and only 2mbps could be given in our (Keelkattali) area. They also insist us to pay extra for the router now. I wonder how could your people get the deposit for 4mbps speed without knowing the speed in this area and put us in to unnecessary trouble. We do not expected such type of approch from your people. We regret, we are not willing to have your service and request you to return the deposit amount of Rs. 3600/- immediately.
Mr. Dinesh Says Oct 26, 2013
We have booked new broadband(TNPA 679969) in 21st of this moth in the name of K Ramaraj kounder after that we will follow up the sale team Mr Karthick (9840879160)he is not given proper response. update when u given connotation in my office.
Mr. Selvaraj Says Oct 22, 2013
Last week I registered for broadband connection through online. I have not yet received any communication from customer care. Today also I have registered.
Reg. No. BR 3957825.
Ms. Nehal Says Oct 14, 2013
My broadband limit was increased last month from 30gb to 50 gb. As my usage seems to exceed 30 gb 2-3 days before billing cycle. But now i face the same problem with 50gb. My usage has exceeded. This is not the actual case as i do not have a usage of 50 gb as my internet plan is used mainly for browsing and very very few downloads in the month. Please revert to me as to how you will solve this issue for me. As i know my plan cannot expire exactly 2-3 days even after the increase in the limit.
My airtel number under which my broadband is connected is 044-42640354
And my mobile number is 9841019054
Please revert back at the earliest to resolve this issue
Mr. BALACHANDAR Says Oct 14, 2013
my connection no 04274037842.
last three days dont working my net connection.iam asked airtel sales ex no 9894838283(mohankumar).he give another one no 9443582503(gowtham)but dont attend my phone calls. what can i do????.
mohankumar give some nos.04444444198.18001030121.
SALEM AUTOMOTIVE CORPARATION
1/3 TRICHY MAIN ROAD
Ms. latha Says Oct 11, 2013
We are having a fixed line and wifi network, but it frequently getting disconnect ed and very slow. Pl look into the problem asap. Our landline no.04442084354.
Mr. Vinay sambaragimath Says Oct 11, 2013
We have asked for fixed line and broadband connection more than 6 days ago. Request no given by Airtel is 17984001 . However nobody has contacted us and it's not yet activated. Pls confirm ASAP on installation. I have also paid RS 500 fir same.
Mr. Abiram J Says Oct 04, 2013
Land line / broadband number: 044 4218 0940, Have complained for last 5 to 7 days. Complaint number 39302628. Absolutely no response from service department. We call three times a day and they say person coming in 2 hours. No body comes. But they try to close the complaint number everyday!!! I do not know who to contact. Easily the worst service I have seen. My mobile number is + 91 9444366440. This is my last resort as the service is stunningly bad. CAll centre person says' please give me 2 hours'. nothing happens. HELP, HELP
Mr. ganesan Says Oct 01, 2013
Sir,Hve paid Rs.1700/- on 20.9.13 for BB Connection and it worked for one day ie 20th only nd stopped working. Since then am sending reminder to ur CC Dept.Ur Team Mgr.Ms.Logeshwari assured to rectify it soon but even after 10 days nothing happened.I wish to know u r interested in careing customers complaint or not.Am fwdg this mail to ur HO for their information. If u cant rectify the problem, pl refund the amt. immediately.Pl ack.
Mr. G Krishnamoorthy Says Sep 30, 2013
Account no 14637084.
The broad band gets disconnected frequently at intervals for the past three days and it as totally not connected the whole of yesterday. I have made repeated complaints and it is not rectified yet. I need a permanent solution for this as it affects my office work. Please ensure immediate remedy.
Mr. J Muhundan Says Sep 10, 2013
I have taken Broadband Connection 2 month before for my business.
So far 4 times same line problem net not-working repeatedly happen if given complaint and repeated so many follow up also they are taking 3-5 days time resolve the problem costumer care & Service team not given proper explanation & not doing commitment on time even lot up follow with costumer care & Service team why it is happen this way do the costumer service the Airtel company image will go down.
Now I given the complaint line was not working on 07/09/13 the reference No: 38245720(My land line No: 044-42655050 account no 7006798149) till now I have called costumer care minimum 15 to 20 time nothing step taken for my complaint, after that if I called costumer care also not pick up my calls now, past 3 days my business loss because of this. Kindly do the need full regarding this issue.
Mr. Dr Akbar KhalifullaW Says Sep 10, 2013
My telephone and broadband not working since 12 days. Repeated complaints and reminder has no use. No one knows what is happening except giving a vague reply. Customer care is totally in the dark only giving lip device. If you want to retain the customers kindly the needful. I am with Airtel since 20 years. Now I am having a bad experience because of the callous attitude of your service team. Kindly do the needful at the earliest. Dr Akbar Khalifulla. Tel: 044 42060097. Ref no:38221158
Mr. Arul Says Sep 04, 2013
I have applied for airtel broadband internet connection in the name of Kavitha Arul .My application number is TNPA593076. Due to some limitation we are informed that connection could not be given and the fees Rs 3600 was not refunded.We spoke to your customer complaint many times and we are not getting good response.we are informed that the cheque will reach in another two days.
When I spoke to your customer complaint on 24th August,again we are informed that the application was rejected on 4th July and the instruction for payment was issued on 11th August.
Kindly look into this and arrange to refund at the earliest.
Ms. Latha Says Sep 03, 2013
very very sorry state of affairs with airtel broad band.
I had paid Rs 500/- for connection to my home on 07/08/2013. but till date i have not got the connection or my money back
number is TNPA 136264.
The sales agent not ableto provide feed back. your phone numbers in customer care does not even transfer the menu and then disconnect the call?
Is this because this is Mr. Sunil Mittals company ?
or the Customer care feels that the customer should ( kasht se mar)?
Mr. Hari Says Aug 27, 2013
We have airtel broadband connection. a day back our modem is not working. could you check the issue immediately.
Airtel numner : 044 43546579
Address : 2E, C14, Arthy apartments, 40th Street,
Nanganallur, Chennai - 600061
Mr. BHARATH Says Aug 26, 2013
i want new airtel broadband internet connection how much money to pay i am in THIRUVALLUR – 602 002.. sent mail firstname.lastname@example.org
Ms. Nithya Radhakrishnan Says Aug 20, 2013
Sir, I have a fixed line No. 4445548456 in the name of Nithya Radhakrishnan and a broad band connection.
I would like to shift the same to my new place which is in Amabattur industrial area
The addrress is below
16/102, Indistrial Estate Quarters, Ambattur Industrial Estate, Ambattur, Chennai--58
Please give teh procedures and the person to be contacted
Mr. Swaminathan K P Says Aug 09, 2013
I can't able to access internet properly disconnected frequently and phone also dead . Could you look into the issue and solve ASAP.
Land line : 044 43305261
Mr. G Meenatchibaai Says Aug 08, 2013
I applied for New Broadband Connection true online (5+1 advanced payment scheme - Turbo 1199 4mb Speed) Application No. TNPA 647168 and my Cheque No. 032145 without any information they are changed my plan to Max Super 15GB 2mb Speed who it is possible
Please help me in this matter to get 4mb speed – Turbo 1199 with all futures
Mr. srinivasarao Says Aug 07, 2013
i want new airtel broadband internet connection how much money to pay i am in annanur(thirumullaivoyal). sent mail email@example.com
Mr. Naveen T Says Jul 25, 2013
We have paid Rs. 1000 and got Broadband connection on 20/7/2013 evening around 6 o clock. The very next day midnight Net connection got disconnected. When we reached customer care through phone, We didn't get proper answer (reference ID:281368722).Just think that you opt for broadband connection and got disconnect without your notice.Is this way you treat your customer fairly.We have paid 1000 but still we havn't got internet access.Please look into this and revert as soon as possible.For your refernce the application number is TNPA595752.
and del is 04462036217_tn