Aircel Lucknow Customer Care Support Information

+91-9807012345    call by skype, if installedCircle Head office: Dishnet Wireless Limited, Ratan Square, 3rd Floor, 20 A, Vidhan Sabha Marg, Lucknow, Uttar Pradesh–226001, India.care.upeast@aircel.co.in   Click to Gmailwww.aircel.com

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More Customer Service Information

Dial From Aircel Mobile: 9807199010
To receive various self-help options, Type SMS "Help" to 121
For Complaints and Requests Call (Toll Free) no. at: 198
Additional Contact Number: 8896100300

Appellate Authority Contact Detail


Mr Bikram Dash
Mobile : 9807199010
Email: appellate.upeast@aircel.co.in
Contact Timings: Monday to Friday 10 am to 6 pm
To register your UCC complaint through email Write to: 1909.upeast@aircel.co.in
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Aircel Lucknow User Queries

Customer care male
Santosh Kr SinghNov 04, 2016

I am santosh Kumar Singh. My Aircel number is 8960284878. I am your Aircel customer. I received one call from your side on four November 2016 at 11:43 am. She talk about data pack. I should not accept your plan. You cut my 98 rupees. I want my money back. Pl return it. I called your customers care person, but they said no money is deducted. Pl help. Regards.

Reply
Customer care male
Aircel Replied Nov 29, 2016

Dear santosh kr singh,

As per reply of our concern team that amount of rs. 98/- for data pack couldn't be refunded as your have recharged the same by dialling the ussd code.

Warm regards,
Aircel social media team.

Reply
Customer care male
Aircel Replied Nov 29, 2016

Dear santosh kr singh,

We would like to inform you that amount of rs. 98 deducted for data pack can not be refunded as the pack was activated from your end via ussd mode.

Thanks and regards
Aircel social media team.

Reply
Customer care male
Aircel Replied Nov 25, 2016

Dear santosh kr singh, We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue: Date

Reply
Customer care male
Aftab RasoolOct 15, 2016

Dear Team,

Your services are very poor in terms of Value Added Services as on my cell number 7275781868 caller tune has been activated without any intimation for which amount of Rs. 45 is deducted from my balance and after several calls done at customer care since afternoon, but call is not connected. Would request you to kindly do the needful ASAP and return my balance. Regards,

Aftab Rasool

Cont. 7275781868
Emai:-aftab. 600@rediffmail.com.

Reply
Customer care male
Aircel Replied Oct 21, 2016

Dear aftab rasool, We would like to inform that deducted amount of rs. 45/- has been already refunded on 17th oct'16 in your account. Thanks and regards, Aircel social media team.

Reply
Customer care male
AircelSep 07, 2016

Dear Shivam verma,

We would like to inform you that we have refunded the deducted amount to your account. Kindly feel free to write to us at Aircel socialmedia@Aircel . Co. In for any further assistance on this matter. Thanks and Regards
Aircel Social Media Team.

Reply
Aircel Lucknow Customer Service Care Phone Number 280517
Charan Jeet SinghAug 10, 2016

Hii
iam the Aircel custumer my mobile number is 7271870227 rs140/- has been deducated from my account without any reason please tell where my money is gone.

Reply
Customer care female
AnuAug 09, 2016

Respected Sir/Madam


My Aircel number is 9807009089. I am your Aircel customer. I received one call from your side. She talk about music connect. I should not accept your plan. You cut my 30/ rupees. I want my money back. Pl return it. I want to talk your customers care person pl give the number. Pl help. Regards.

Reply
Customer care male
Aircel Replied Aug 11, 2016

Dear ms. Anu, We are forwarding your issue to the team. Meanwhile please share the below mention detail: Date and time of deduction: Kindly feel free to write to us at aircelsocialmedia@aircel. Co. In for any further assistance on this matter. Thanks and regards Aircel social media team.

Reply
Customer care female
AnuAug 09, 2016

I receive one call from Aircel department. I should not used any no and you cut my money. I want to talk to Aircel company man. It's very bad. Pl return my money, either we take the SIM back. Thank you
Anu .

Reply
Customer care male
Aircel Replied Aug 11, 2016

Dear ms. Anu, We have checked and found that rs. 30/- has already been refunded to your account on 09. 08. 2016. Kindly feel free to write to us at aircelsocialmedia@aircel. Co. In for any further assistance on this matter. Thanks and regards Aircel social media team.

Reply
Customer care male
Praveen Kumar DixitJun 13, 2016

To
Aircel Customer care service
Sir, i can not be able to recharge my airecel number I. E. 7272003231 through e-top of on line recharge besides of paper coupon. Please give me solution for this and do the needful
praveen kr dixit.

Reply
Customer care male
Mohammad HashimJun 10, 2016

Hi,
I am Aircel customer my mobile number 7860227878. Rs35/- has been deducted in my account without any reason (information), request you to please refund balance on my mobile account immediately. Regards,
Hashim.

Reply
Aircel Lucknow Customer Service Care Phone Number 266374
Vivek Kumar GuptaMay 25, 2016

Honourable Sir
Mere mobile par mpplay boy service Pata nhi kaise lagi jisko deactivate kare par nahi ho rha tha. Maine Aircel 198 par complain ke liye phone lagaya to mere sath bad behave kiya aur kuch nahi suni phone hold kar rakh diya

We believe ki aap hamari madad jaroor karenge. Mera three days me total 17rs kata gaya

NAME- Vivek Kumar Gupta
S/O- HARISH CHANDRA
ID- VOTER CARD
MB- 8562950750 AIRCEL
ADD- BIHAR DEVARPAATTI BAGHRAI KUNDA PRATAPGARH.

Reply
Customer care male
Shadab AnsariMay 20, 2016

My Airtel number is 7784864176 I have recharged with152 with offer of 1. 25gb 28days But it all over in four days without any information and trying to call Cus. Care no for 4days, but responding not received please resolve my issue imideatly.

Reply
Aircel Lucknow Customer Service Care Phone Number 264516
Alok MohanMay 14, 2016

I am Aircel customer my mobile No 7071983225. Rs. 46/- have been deducted without any reason. Your customer care representative could not answer for deduction. please Intimate the reason of deduction immediately.

Reply
Customer care male
Aircel Replied May 27, 2016

Dear alok mohan, We would like to inform you that we have refunded the amount to your account. Please let us know if you need any assistance. Warm regards, Aircel social care team.

Reply
Aircel Lucknow Customer Service Care Phone Number 262842
Pankaj MishraApr 25, 2016

I called your customer care. But the call was cut by them in middle talking. They did not want to solve problem, but their motive was to avoid the call. This is fact of your customer care. First of all amale tried to solve the problem after that he transferred the call to a female who disconnect the phone in middle session. The problem was of balance checking.

Reply
Customer care male
Aircel Replied Apr 28, 2016

Dear mr. Pankaj mishra, please share your exact concern regarding aircel services along with your aircel number to assist you in the best possible manner. Kindly feel free to write to us at aircelsocialmedia@aircel. Co. In for any further assistance on this matter. Thanks and regards Aircel social care team Email us at aircelsocialmedia@aircel. Co. In.

Reply
Aircel Lucknow Customer Service Care Phone Number 262697
S. K. YadavApr 23, 2016

Mr. S. K. Yadav On Phone To Aircel Lucknow Service
my Airecl No. 8574864534
deduction of Rs. 15 in morning 23/04/206 without any reason. I call four times to customer care, but he/she not answer to my question. He/she said, call after 4hour. Please check and refund my deduction balance.

Reply
Aircel Lucknow Customer Service Care Phone Number 255581
Sushant SinghFeb 24, 2016

Sir, mere 7272832104 number Se mera 48 Rs. Balance 23/2/2016 ko rat me kat liya gya hai. Sir maine customer care call kiya to wo log meri bat puri karne se pahle call cut kr de rhe hai. Sir mai ek student hu aur hostel me rhta hu and mere pass itna rupee nhi hai ki mai apna phone me hum esha balance refill karwata Rhu. And sir please mai chahta hu mera balance mujhe wapas kiya jaaye. Maine 24/2/16 ko ten -12 number Se call kiya tha. Koi fayeda nhi hua. Mai pichhle kai mahino se Aircel use kr rha hu. But ab nhi lgta ki mai use kr paaunga kyoki aap log balance katate rate hai. Aur mujhe lgta hai ki mujhe apna Aircel ka sara SIM todkar fenkna pdega. Aur mere pass Aircel ka no mere ghar me sab log use karte hai SIM hai jo ab mai todkar fenk dunga agar aap mera balance wapas nhi kiye to. Sir please return my money on my number Please.

Reply
Customer care male
Aircel Replied Feb 25, 2016

Hi sushant singh, We regret for the inconvenience caused. Kindly share the following details in order to look into your issue: Any message received upon deduction: Warm regards, Aircel social care team.

Reply
Aircel Lucknow Customer Service Care Phone Number 253814
Manish Kumar SharmaFeb 08, 2016

Sir, mere 7784064042 number Se mera 56 Rs. Balance 7/02/2016 ko rat me kat liya gya hai. Sir maine customer care call kiya to wo log meri bat puri karne se pahle call cut kr de rhe hai. Sir mai ek student hu aur hostel me rhta hu and mere pass itna rupee nhi hai ki mai apna phone me hum esha balance refill karwata Rhu. And sir please mai chahta hu mera balance mujhe wapas kiya jaaye. Maine 8/2/16 ko ten -12 number Se call kiya tha. Koi fayeda nhi hua. Mai pichhle kai mahino se Aircel use kr rha hu. But ab nhi lgta ki mai use kr paaunga kyoki aap log balance katate rate hai. Aur mujhe lgta hai ki mujhe apna Aircel ka sara SIM todkar fenkna pdega. Aur mere pass Aircel ka 10- 12 SIM hai jo ab mai todkar fenk dunga agar aap mera balance wapas nhi kiye to. Sir please return my money on my number Please.

Reply
Customer care male
Aircel Replied Mar 11, 2016

Dear manish, Hope your issue has been resolved. Please feel free to contact us on aircelsocialmedia@aircel. Co. In for any other assistance. Warm regards, Aircel social care team.

Reply
Customer care male
Aircel Replied Feb 09, 2016

Dear manish kumar sharma, We regret the inconvenience caused. Kindly share the following details in order to look into your issue: Any message received upon deduction: Warm regards, Aircel social care team.

Reply
Aircel Lucknow Customer Service Care Phone Number 253648
VipinFeb 06, 2016

My mobile is 9169762956. I have some problem related to 3g and when i call (06/02/2016) to 121 customer care no then they are misbehave and not give me satisfactory answer or cannot solve my problem and also cut my call by them. I tried three times to call them, but they are not give me satisfactory answer.

Reply
Customer care male
Aircel Replied Mar 11, 2016

Dear vipin, Hope your issue has been resolved. Please feel free to contact us on aircelsocialmedia@aircel. Co. In for any other assistance. Warm regards, Aircel social care team.

Reply
Customer care male
Aircel Replied Feb 09, 2016

Hi vipin, We regret the inconvenience you have faced. Kindly share the following information in order to assist you better: Signal bars: Alternate number. : Complete address: Landmark: Specific location/everywhere (indoor/outdoors): Warm regards, Aircel social care team.

Reply
Aircel Lucknow Customer Service Care Phone Number 253340
BhaveshFeb 04, 2016

Respected Sir/Ma'am
I applied for Job at your Office For Aircel store or Office work. But i didn't get any response. Kindly help me to getting the job. Thank you.

Reply
Aircel Lucknow Customer Service Care Phone Number 245773
Saurabh JaiswalNov 24, 2015

Saurabh Jaiswal MSDN NO. 8081828180 PLEASE SOLVE THIS COMPLAINT IMMEDIATELYMy balance deducted from my account Rs. 111 / - and nine / - I already active your Rs. 9/- DATA PACK It is AUTO RENEWAL PACK so why deducted amount for DATA usageUSSD code for active *121*901 and deactivate code is *121*902 So why deducted my balance for DATA usage So sir please refund my balance amount immediatelyTHANK YOU Saurabh Jaiswal .

Reply
Aircel Lucknow Customer Service Care Phone Number 244814
Ambuj KumarNov 14, 2015

Sir, this for your kind information that pocket store service activated on my Aircell number 8563069192 without any information and rupees. 39 deducted from my balance. Kindly stop this service at once and return my balance immediately. RegardsAmbuj Kumar .

Reply
Aircel Lucknow Customer Service Care Phone Number 238796
Amit SinghSep 18, 2015

My number is8574685268, Automatically Was activate on my number at17-9-2015 Which was not activated by me and Rs. 35 and 16 Deducted for Was service. I call to198 For complain, but always show busy. I request refund balance on my mobile account.

Reply
Aircel Lucknow Customer Service Care Phone Number 233898
Aman ShrivastavaJul 31, 2015

My number was Blocked and its not even inform me about that and when i visited to the store the Representative said that this number is closed and when i ask him to start my number he said that it is not possible as i didn't recharge it that's why its get closed. I want to start my number its five to six year old number and who its get close suddenly. My Aircel Number is 8896229117. As now the only option i have is consumer forum to file a case against the company that they done such a thing to me as a permanent customer and from two months they just giving me wrong hope as when the number is allotted to some other then i will ask him to give that number to me which is not possible ever to do that.

Reply
Customer care male
Ajit SinghFeb 19, 2015

I am regular customer of extremely company. And my mobile number is 8563930981 which there was 30 rupee at12 of February 2015 in mobile account number And balance has been deducted from my mobile account number. I request you you solve out the the same. And all these service deactivate adn refund my balance in mobile account number (8563930981). If it is possible for the same. Please lighten your view Aned proceed it. Thanking@ regardsAjit SinghKanpur Nagar.

Reply
Customer care male
Aircel Replied Feb 20, 2015

Hi Ajit Singh,, Thank you for reaching us at social care. We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates. Kindly feel free to write to us at aircelsocialmedia@aircel. Co. In for any further assistance on this matter. We assure you a quick resolution and the best of services at all times. Thanks and regards Customer service officer | social care team Email us @aircelsocialmedia@aircel. co.in.

Reply
Customer care male
Rakesh MehrotraFeb 14, 2015

In spite of DND request SMS are coming frequently and two times Rs. 30/-( per month) deducted for Purana daur songs. I do not want any paid service. Kindly solve the problem my number Is 7786961555. You may contact me on 9415291505.

Reply
Customer care male
Aircel Replied Feb 17, 2015

Dear Rakesh Mehrotra Thanks for sharing your concern with us, to deactivate any VAS service you can just type stop send to 155223 or you can call on our toll free number 155223 for deactivation. Warm regards Aircel social care team.

Reply
Customer care male
Aircel Replied Feb 17, 2015

Hi Rakesh, Thank you for reaching us at social care. We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates. Kindly feel free to write to us at aircelsocialmedia@aircel. Co. In for any further assistance on this matter. We assure you a quick resolution and the best of services at all times. Thanks and regards Customer service officer | social care team. Email us @aircelsocialmedia@aircel.co.in.

Reply
Customer care male
Satish KumarJan 11, 2015

I have recharged Rs 21 for three times talktime, but now any rate cutter tariff is not being succeeded. Earlier It is not cleared after 21 recharge all renew tariff recharge will not be succeeded. Why it is going with me. Please reply me otherwise i will sweep other network co. My mobile number is 7071715315. Thanks.

Reply
Customer care male
Aircel Replied Jan 22, 2015

Dear Satish Kumar As per our system records, your concern has been duly addressed. Hope the resolution offered meets. Your satisfaction levels too. We would like to thank you again for reaching us at social care. Kindly feel free to write to us at aircelsocialmedia@aircel. Co. In for any further assistance on this matter. We assure you a quick resolution and the best of services at all times. Thanks and regards. Customer service officer | social care team Email us @aircelsocialmedia@aircel. Co. In.

Reply
Customer care male
Aircel Replied Jan 21, 2015

Hi Satish Thank you for reaching us at social care. We have forwarded your complaint to the concerned department And we will get back to you shortly with further updates. Kindly feel free to write to us at aircelsocialmedia@aircel. Co. In for any further assistance on This matter. We assure you a quick resolution and the best of services at all times. Thanks and regards Customer service officer | social care team Email us @aircelsocialmedia@aircel. Co. In.

Reply
Customer care male
Ranjit Kumar BhattacDec 11, 2014

I have applied for new prepaid mobile connection with you on 08/12/14. My SIM No:8574048869 has not been activated till 4:00PM today i.e 10/12/14 by you.Please activate it at an earliest. Regards. Ranjit Kumar Bhattacharya

Reply
Customer care male
Aircel Support Replied Dec 11, 2014

Hi Ranjit Kumar Bhattacharya,
Thank you for reaching us at social care. We have forwarded your request to the concerned department
and we will get back to you shortly with further updates. Kindly feel free to write to us at aircelsocialmedia@aircel. Co. In for any further assistance on
This matter. We assure you a quick resolution and the best of services at all times.
Thanks and regards
Customer service officer | social careteam.
Email us @aircelsocialmedia@aircel.co.in.

Reply
Customer care male
Varun KumarOct 31, 2014

My contact number is 7786892518. Today at six o' clock pm RS 30 is cut off from my balance for my news activation. But i haven't subscribed any services. It is activated automatically. So return my balance(rupees).

Reply
Customer care female
RichaOct 29, 2014

Worst service among all networks. My balance is deducted automatically without doing anything and when I called up for complaint its not connecting. disappointed!

Reply