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Act Broadband Bangalore Customer Care Number

 : 08042840000
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About Act Broadband Bangalore
ACT is known as Atria Convergence Technologies. ACT provides many services likes IPTV, Broadband, Digital TV, Analog TV services. It has its head quarter in Bangalore. ACT presently has a 1 million subscribers. Sunder Raju is the founder of this company. It is private limited company. The company provides information, communication and entertainment services. ACT provides very fast internet broadband services. It Download a movie in 8 minutes and Upload 50 photographs in just 1 minute and Download 25 songs in 1 minute. It provides Free anti-virus with every connection. ACT has launched its interactive TV services in Bangalore. The postal and official address, email address and phone number (helpline) of Act Broadband Bangalore service center is given below. The helpline of Act Broadband Bangalore service center may or may not be toll free.
Contact Details
Contact number
08042840000
Office Location
Indian Express Building, No.1, 2nd Floor, Queen’s Road, Bangalore
Website
www.acttv.in
Your Complaint
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Complaints and Reviews of Act Broadband Bangalore
Male ImageMr. Sourav Sen Says

My Id is 10450776
I have raised a request 15th March 2013 regarding WIFI router and still it is pending. Everyday it is told stock came today, so will be done by next 24hr.

Why cant they speak the truth and tell me the right time, that can be after 1 month.

We are customers, they should not harass us like this.
Male ImageMr. ranjith Says

i applied for act,, and i paid cash also,but still i didn`t get connection... ma SAF no.46665, POB 20/01/29 ma contact no. 8197142454
Male ImageMr. Sunil Says

my net iz not working from past 4days,m trying to cal custmer care,but they r not rplyng for my cal...
Male ImageMr. Tanusri Says

i have got a wrong bill.i have act freedom plan but i got a bill of act liberty.The customer care number is never available.Look into the matter as soon as posible its urgent.This is my 3rd complain.my id is-10517410
Male ImageMr. Latha Says

reconnection Please reconnect my child has apply some application online today will be the last date please do the needfulcot no. 9880176885
Male ImageMr. Asra Sadath Says

Sir, I have applied for a broadband net connection last three days back & paid the subscription fees for six months and yet nobody has turned up for installation. Please do the needed as early as possible My email is asrasadath@yahoo.com
I have given all the documents needed also.
Male ImageMr. Abha Says

bloody act people. the customer care number is never reachable. they deducted money from my account but yet to receive my connection. its more than 7 days.
my customer id is 243771
the sales people are useless.
If i dont get my connection in next one day, i am going to cancel my connection.
Male ImageMr. Sreedhar Says

Hi ACT,

I need one new broadband internet connection..... and 2day (15th April) morning I given my details in ur site but I am not received any call from your side....

Is it possible or not to get new connection tell me, if not i wil go for another....

Thanks,
Sreedhar
09900414743
Male ImageMr. Pradeep Says

Internet is down past 3 days, have called customer care no - 08064501218 and 08042820000 about a couple of dozen times.. always on hold.
The cost of my calls is over Rs.60/-
If they are not ready to answer, they should not pick the call.
I am from bangalore... Acttv knows who is calling and they ignore unless its a new no.
Male ImageMr. praveena Says

Hi.my ID is 10475089 ,the internet is very slow , videos are not playing , you tube is not working for the past 10 days , u r customer care number is always busy , please someone call back on my no 9980206043 , or let me know the issue by today , my mail id is praveenamary23@yahoo.com
Male ImageMr. Raja Shekar G Says

Hi,
We have a ACT Broadband Connection in our room.From last week on Friday onwards the Internet connection is not working.So, past four days there is no internet in our room.Please do the needful at the earliest.

Address : 81/4,3rd cross, Chanukya Layout, Maruthi Mansion,Nagwara, Bangalore

Regards,
Raja Shekar G
grsace@gmail.com
Male ImageMr. hemanth Says

worst service...internet is not working from 3 days trying to reach customer care not receiving my call itself.
Male ImageMr. Vinod Murugan Says

Last 2 weeks we are not getting cable connection even though we made the payment on date.
Billing collection person Name as per old bills Mr Narayana murthy (RT Nagar)
Last month he told us I will provide the receipt next month. Whether this is problem for disconnecting the cable connection.
Before giving the solution pls let us know the details for this below
1. Did you enquired the respective billing person are branch head.
2. Did you send any alert sms/msg to the reg mobile no
3. What is the time for disconnection of the cable connec
Male ImageMr. Vinod Says

my connection no: 10019958
Last 2 weeks we are not getting cable connection even though we made the payment on date.
Billing collection person Name as per the old recipt : Mr Narayana murthy (RT Nagar)
Last month he told us I will provide the receipt next month. Is the same regular person so we believed him and said ok, cable is disconnected last 2 weeks and if we call to CC they are keep on saying that without bill we will not solve this problem. Whom we need to contact to solve this problem/we can go for dis connection?
My connection no:10019958
is looks like very worst service..
Male ImageMr. steevan Pradeep aequeira Says

my registered number is 9740641854,my house is located at chikka banasawadi 4th main4th crss, before to vijaya einds aaps bangalire lay out.. Here I am using from 1 year using the servicr gugud. But last 2' 3 vk there is no responce very poor service. And evn if v call coustmer care they say they will some one. But as now no one is giving the service. I would y ds such poor service is giving from. If such thjnvs I vl publish about ur bad on the net. And v are not going to pay any payment of this month. Untill the problem rectified.Hope fully uvll take immid
Female ImageMs. thresa jacob Says

I need to shift my act broad-brand connect to my new address, its same area, pls call me at 9611311088
Female ImageMs. Renuka Says

Hi my customer no is 10476648, since from 3hrs i am calling customer care to complain but no use
i am not getting internet connection please help ...
thanks
Renuka- 8197819465
Male ImageMr. Ashish Gupta Says

We had applied for ACT Broadband Connection on date 19-04-2013 and now it is 06-05-2013 we have got nothing the executive from ACT told us that in 10 days we get connection now it is almost 20 days what is this.

We applied by the name of Raju Vishwakarma
our add: 125 B-1, A-Cross, kakkayappa Layout, Murugeshpalya
Bangalore

Please do the needful action.
It is the worst experience we had from ACT
Your Executive Name is Lakhshman 7829012136
Male ImageMr. Chetan Says

SAF : 8021 Executive name : Rajesh -8095551940: Technician no : 7829012586
29 May'13 i decided to go for the ACT broadband & 3rd June'13 i submitted the papers with payment. it is after 5th day i started questioning them they started ignoring the calls, fail to give the information , do not reply to messages,

i called 5 times their customer center for which i am charged 20Rs every time i call cos of the waiting. i blasted the call center and asked him to set up call with his manager
Male ImageMr. Anirban Mohanty Says

After an initial good run of ACT Broadband, the problems have started coming. Frequently, there is no Internet connection. The main helpline number seems to be useless, while they are also not responding to emails being sent.
I'm really disappointed as I was very happy with the ACT connection till now.
Female ImageMs. Subhashini Says

I have applied for a broadband net connection and paid subscription fees for six months and yesterday somebody came and done something they told that the installation has been over and within half-an-hour you'll get id and password as an sms. Till now I didn't get any sms. See why don't they tell the truth,let the id comes after 48 hrs.They should inform the truth right?
My cell no:8885651931
Male ImageMr. Vasim raja Says

I am facing the problem from 7 days recently i took the conection for 15 mbps but the actual speed now i am facing is 1 mbps . When ever i call to costomer care the old same reason i wil folow up i wil folow up can u solve the problem
Male ImageMr. JANARDHAN Says

sir iam living kphp colony in hyderabad,pls tell me sir act broad band connection is available in my place or not.if available tel me the contact number
Male ImageMr. Ranjith Says

wanted a new connection. Please call me back on 7411078577
Male ImageMr. sabastin Says

from past 10 days we are calling c/service requesting
them to SENT the representative to collect the docs (rent agreement) for transferring the connection yet no one has called us
Male ImageMr. P Shiva Kumar 9845705796 Says

No Internet connectivity from today morning and my contact number is 9845705796.Address #64,Vani Nilayam, 5th cross,Muninanjappa block,Dinnur,R T nagar Bangalore 560032.
Female ImageMs. Asra Sadath Says

sir, My SAF # is 50514 I have paid for 6 months in advance but my net gets disconnected evry month why is it like this please it should be auto renewed. pls look in to this matter & activate my net
Male ImageMr. Chandrasekhar Says

Dear Sir,
Yesterday at 4:25PM I gave request for upgrading digital TV to Rs.310 plan as 'TEN CRICKET' was appearing with a blocked message.
Mr Ravi took my request and mentioned that in 30mts it will get activated. However till today morning it is not activated. Why the delay??

R Chandrasekhar, IDBI Bank
304, Kingston Apts, 6 Kingston Rd
Richmond Town Bangalore 560025. Mob.9980866642
Ref:
ACT-MID00223AC51950
Male ImageMr. janardhan Says

HEY ,
i am from Bethel nagar ,KR PURAM.Tkt no : 1817663
i had applied for a new connection on 10-jun-2013. till now i havn't got any response from you people. i had contacted multiple time to our local ACT agent venkat -9731100224. he said the connection will be ready in a week time.he never attend my call at all. if i call him from different number ,he picks up my call and says he is busy ,will call me later.

Finally i want to say one word ,i can't wait for your connection . Please return my amount back.

Regards,
janardhan
9886795454
Male ImageMr. Jagannatha Says

Hi,

i need new connection for ACT Internet broadband,i already registered with customers there are not responding please do the needful EOD or give me a call below the no

9738593300
Indiranagar bangalore -38
Male ImageMr. Bikash KUMAR sahu Says

Net connection not working since the evening of 7th....frequent disconnection...yet no response from your team...very disappointing customer service.
Male ImageMr. AMARNATH C Says

From,

Amarnath .C
J C Enterprises
# 222, 8th Main Road,3rd Stage,
Pillanna Garden,Bangalore – 560 045.
Mobile: 9886307336/9880241999

To,

The ACT Broadband
Bangalore.

Dear Sir/Madam,

I am Amarnath Act Costumer bearing MQ ID No. 285462 & SMS ID No. 10576291 I am into Plan 15MBPS ACT ABUNDANT Rs. 1099/- Monthly Plan. There will be lot of download 50GB is not sufficient & even speed is very less after 50GB FTP. So I request your kindself to change the Plan to ACT Force 2749 25mbps till 200Gb and then 2Mbps Rs.3155/- Monthly Plan immediately.
Awaiting for ur reply.
Male ImageMr. Hemant Says

Very bad service. No proper gaidlines by sales team. Its just like indian goverment office work by backhend team. They will not replay to your email after 7 days if you not call there coustember care for 4to 5 times. Then also there is no garantee that your problem will be solved.
Male ImageMr. KIRAN NAGESH Says

Have paid the complete amount(rS 1622) for one month and the agent srinath 9538883427 promised that the connectioin will be installed and working from yesterday 31/7 night 8 pm but when i called he said that it will be done within 1pm 1/8/13 but till now i have been trying to call him but of no use.
He has switched off his cell
i HAVE GIVE ONLINE COMPLAINT BUT THER IS NO ACTION TAKEN FOR THE SAME
NEED URGENT ATTENTION
Male ImageMr. Muthukumar Says

I requested for 999 ACT broadband connection and paid Rupees1622. The connection was provided after the feasibility check and after a day the connection was cancelled due to non-feasibility. But the service charge of 600 was charged even though the company itself agreed that there is no feasibility in our area.
Male ImageMr. Arjun Says

I had requested for a new broadband connection last month for Hanumanthnagar area, but the request was rejected even though the area shows being covered in the website.
Please do the needful.
Female ImageMs. sofiyakhan Says

hello sir i am sofiyakhan from banglore using ur broadband internet connection i am having always every 3 days problem using ur service no proper responce from technical team i have 2 always complaint 2 customercare for problems i think i have 2 change my service and disconnect the connection my id no is 08088223133
Female ImageMs. Meghana Rao Says

I am unable to connect to my WIFI router, it says limited connection. I was unable to pull up the router page also on d browser. Please help. 9663211300
Male ImageMr. basu Says

i want new connection pls call this number 7259988944
Male ImageMr. Boominathan Says

ACT Broadband Network is down in RT Nagar Manjunatha Layout 4th Cross area. Please attend to it immediately. My ID is 10405456
Male ImageMr. nitin Says

Hi,

I have got a new Act BB connection on 22/06/2013.

Name :Nitin Chinnannavar
Acc No :412315

I have been clearly told by Marketing executive Mr Ramachandra that my connection is a post-paid and I have confirmed it more than thrice. I have the document which says its a post-paid connection.

Now , all of a sudden within 10 days i get to know that ACT has changed my post paid plan to pre-paid and i am asked to pay advance rental for next month.

My question here is who has authorised ACT BB to change my plan from POST PAID to PRE-PAID....even IF IT WAS DONE I WAS NEVER INFORMED ABOUT THE SAME!!!!

I WILL NOT HESITATE TO VOICE OUT MY CONCERNS ON ONLINE CONSUMER FORUMS IF MY CONCERN IS NOT ADDRESSED SUITABLY!!!

I WOULD EXPECT MY CONCERN IS ADDRESSED AT THE EARLIEST
Male ImageMr. Arunbabu Says

Dear Sir ,

We have not receive the August2013 bill .

Blue mercury apparels P ltd
Rajkumar road ,
Customer ID :243801


KIndly send the softbill to babu@blumerq.com


Regards

S.Arunbabu
8884435270
Male ImageMr. Salman Says

need a new connection got a call from a person saying he will come and take all details and start the process. Never turns up and on calling he says he will not be able to come and tells me to choose some other provider. Sick of ACT!!!!
Male ImageMr. Rangaswamy Says

After gone through below feedback and compliant I came to know ACT sevice is worst.I thoght to take act broadband connection.but now changed my thoght.
Male ImageMr. Kiran Says

The on field service of ACT broadband is just too hopeless... The noc/ customer support team give false commitments each time we call them...
my number is 9663900110 tagged to my id.. I had requested for shift of my connection to place hardly half a km away from my existing place... the field engineer collect all required documents almost 10 days back upon feasibility confirmation for the new place...

my previous connection was hathway and must tell those guys were 100 times better than act in terms of service and commitment...
each time I call these act guys they tell tomorrow it will be done... god knows when tomorrow is gona happen...
Male ImageMr. Pandu Ranga G Says

I have Applied a broadband net connection last October 13th @ paid subscription fees for six months and yet nobody has turned up for installation so i cant wait for your connection. please return amount back

Regards
Pandu G
Anmol Finsec Lmt
080-23563093
No. 6,Ground Floor,
8th Cross Lower Palace Orchad,
Vyalikaval, Banglore - 560003.
Male ImageMr. Rameez Says

My id is 10880772. I got broadband internet connection on june 3rd 2014 and it worked for couple of hours and it got disconnected. I tried reaching customer care but no response from their end. I have no internet in my home even after installation from june 03 to till date june 12th 2014. Please look into this on priority.
 

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