Dear sirI am in ChennaiMy APC Back up ups ES 500Model No BE 500 Y-INSl No BB0543054821 is faulty and out of warranty The ON-OFF swich is faulty and otherwise the UPS is functioningThe ON-OFF switch is to be replaced Kindly send me the service centre contact number and address pl I have already lodged complaint in 1800 4254 272, but in vain kindly help me Pon THANGARAJMobile 91 94431 00011.
We want to add distilled water in battery can you please provide the customer care number in near chrompet,please contact my mobile number +91 9841817280.
Hallo, I had purchased my 2nd Inverter in Chennai (1st one Pune for parents) through online from Bicron Industrial Company, Bangalore. It is more than a year and I realized that when I received call for AMC renewal, but in this one year no one has come for preventive checkup/servicing.
Today, I call up the customer service no 1800425877, speak to Mr. Subrajit who informs me to provide battery make so he can refer to which number to call. After getting the details I call up and speak to a lady who asks for serial number So again get the details and speak to Mr. Kunal who says APC does not service Bicron battery. In which case why does APC allow non-serviceable battery to be sold with APC inverter. Why do not you publish what batterys you support So customers can take informed decission.
As I had got good service in Pune it was obvious for me to go for APC. In Pune in the 1st year six monthly a service engineer would come by to check. I regret having bought APC. Mobile 9790750333
My Invertor is not working. Please contact my mobile number.+91 9884024650. House is locked at present and can rush back on your call.
T.V.Gopalakrishnan, Kuber Bhavan, 1, Puliyur First Main Road, Trustpuram, Kodambakkam, Chennai-600024. Invertor purchased some 18 months back. Can give xerox copy during your visit.