ACT Broadband Bangalore Customer Care Phone Number



0804-2840000 / 08042840044
Indian Express Building, No.1, 2nd Floor, Queen’s Road, Bangalore.www.acttv.in

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What is ACT Broadband Bangalore and What They Do


ACT is known as Atria Convergence Technologies. ACT provides many services likes IPTV, Broadband, Digital TV, Analog TV services. ACT has its head quarter in Bangalore. ACT presently has a 1 million subscribers. Sunder Raju is the founder of this company. ACT is private limited company deals in providing information, communication and entertainment services. ACT provides very fast internet broadband services. ACT Download a movie in 8 minutes and Upload 50 photographs in just 1 minute and Download 25 songs in 1 minute. It provides Free anti-virus with every connection. ACT has launched its interactive TV services in Bangalore. The same customer care number of Act Broadband Bangalore listed above is also used for ACT Internet service, ACT Internet connection, ACT Broadband connection, ACT Broadband Bangalore coverage, ACT Broadband bill payment, ACT Broadband plans in Bangalore, ACT Broadband portal and ACT Broadband login page.
Valuable Contact Number of ACT Broadband Bangalore for New Connection
Phone: 080 42840099
Valuable Contact Number of ACT Broadband Bangalore for Existing Customers
Phone: 080 42840000
Valuable Contact Number of ACT Broadband for Nodal Officer
Phone: 08042840044

ACT Broadband Bangalore Contact Information Analysis


Below given is the detailed description of the forms of communications of ACT Broadband Bangalore by the help of which customers may get in touch with the executives and concerned authorities anytime anywhere:

ACT Broadband Bangalore Head Office Address

:
Indian Express Building,
No.1, 2nd Floor,Queen’s Road,
+Bangalore – 560 001, Karnataka.

ACT Broadband Bangalore Head Office Address


Golden Heights, 59th ‘C’ Cross,
4th ‘M’ Block,Rajajinagar,
Bangalore- 560 010, Karnataka.

ACT Broadband Bangalore Nodal Office Address


Suresh V
Golden Heights, 59th “C” Cross,
4th “M” Block, Rajaji Nagar
Bangalore – 560010
Email- nodalofficer@acttv.in
Phone – 08042840044
Timing – 9:30 a.m to 6:30 p.m (Monday to Friday)

   



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Source of Knowledge


www.acttv.in/
www.acttv.in/index.php/act-contact-us
www.acttv.in

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ACT Broadband Bangalore Delineated Here With Complaints and Reviews

Customer care male
Mr. JayanthNov 15, 2016

Sir i have made compliant from three days no body has attended please look after the issue.

Reply
Customer care male
Mr. NagarajJun 30, 2016

My nanw Nagaraj , I have digital TV connection. Recently I raised a complaint (no. 0009381624). The person attended informed the issue is resolved. If the problem persists, to call him. But the problem is still there and tried to reach out. But always he is not ready to come. He is not even bother that there is no connection here. Requested concerned to look into this and resolve the issue asap.

Reply
Customer care female
Ms. SapnaMay 22, 2016

Worst service provider. Pathetic Customer servervice they provide. Your call will never be entertained. But you wil be charger for your everu second while trying to call on their help line numbers. I have been facing connectivity issue since, May 20th and tried to call multiple times om their help number In total 20 rupees got deducted from my balance, but din't get a chance to talk to any1. I messaged them for help. Got the request no and next day received SMS saying isue has been resolved, however connectivity issue was still there. So question comes here, without user;d confirmation how they can assume the issue has been resolved. So again i have to message them to reopen the request number Again i got message saying your issue is resolved wd't contacting me. Again i have messaged them to reopen the request. And today it's almost two days wd the connectivity problem. My work got badly affceted bcz of it. SO NEVER TAKE ACT BROADBAND.

Reply
ACT Broadband Bangalore Customer Service Care Phone Number 261659
Mr. Vasudeo UpadhyayApr 13, 2016

Hi, I have been trying to reach your customer care for last 40 minutes, but it is continuously engaged. I do not have Internet connection at home and it is hampering my work. Kindly find a solution at the earliest. I spoke to the person who came home to collect advance payment for one year subscription. He also said he can not promise how soon the connection can be restored. I also felt that he is getting disturbed because I called him. Please look into it. At the earliest.

Reply
ACT Broadband Bangalore Customer Service Care Phone Number 247868
Mr. SatyanarayanaDec 14, 2015

Dear Service Provider, We are facing ACT internet problem frequently. Trying to reach you, but there is no respond from your CC. Need your immediate support on high priority. Our ACT Details: Name : Jitin JohnsonUser ID: 11344289.

Reply
ACT Broadband Bangalore Customer Service Care Phone Number 244797
Mr. Arun SNov 14, 2015

Hi, my ACT broadband user ID is 10516345. I want to register a complaint regarding a referral offer which i still haven't received. The referral person's Name is Mr. Sanjeevi Ganesh and his ACT Broadband user ID is 11344377. According to the referral offer I was supposed to receive 30nos. Of Biriyanis free. He has already paid his first month bill, but still there is no contact from ACT regarding my offer. Please look into it as soon as possible and do the needful.

Reply
ACT Broadband Bangalore Customer Service Care Phone Number 237041
Mr. AkhillSep 01, 2015

Connecting problem is occurring through modem while connecting lan cable to the respective laptop the net is working. So is there security problem or something like that. .

Reply
ACT Broadband Bangalore Customer Service Care Phone Number 232283
Mr. JaishankarJul 13, 2015

Ref No 1227394., Internet supposed to thru by 11-07-15. Still I am following up. cancel my request. fed up with your service poor service, all false commitments.

Reply
ACT Broadband Bangalore Customer Service Care Phone Number 227028
Mr. Mohammed IsmailApr 30, 2015

I have made new connection to ACTTV and paid the Cheque to one the representative (Murthy) on April 19th and he told me that connected will be get it done with in four to five day. On April 23rd ACTTV person came and fixed the box in my house and told connection will be get activated by one or two day, but no one turned back and i have to give a call to customer care and everyday customer care person assured me that by next end of the day it will get activated, but till today nothing has been happen. Please find the request No below. 0004422513000444286100044609420004471575. Today i have asked the customer care person to cancel my request and revert back the money to me.

Reply
Customer care female
Ms. VeenaFeb 26, 2015

I have made the request for new connection on 28th of January and it is almost 30 days and Still i am waiting for it. Daily i am calling the customer care and wasting my time and money. And they are making different type of excuses. It is worst service I ever seen.

Reply
Customer care female
Ms. Ambica GuddaDec 28, 2014

As per initial connection given agreement speed will be two Mbps, till it cross the limit usage of 20 G, after speed will be 256 KBPS. But i am getting only 256 KBPS till 20 G usage after below 20 KBPS. By this i am not able to do my office, getting delay in work and today morning i had given complaint for same, there is no any update on it. Please can you check and address it as soon as possible. My connection number is 10973855.

Reply
Customer care male
Mr. Malathi MohanDec 22, 2014

Can some one fix the connection? Yesterday we got the connection, but Still the broadband connection is not working. Please do the needful. Thanks in advance.

Reply
Customer care male
Mr. PradeepNov 07, 2014

I got the Act broadband (20 mbps) disconnecting my existing BSNL(8mbps). While applying for Act broad band, they promised any issue will be rectified in two hours or a max of four hours. My ACT internet went off after three weeks on 5th of November and still no connection restored (7th of November at 7.45 pm). Even after making 20 to 25 calls to customer care. The customer service responses (including from Manager Chetan) is very worst and have seen now where with BSNL or Airtel. I had applied for BSNL again and they had promised to deliver it on 8th of November in morning. Let see how Act resolves it and based on it. i will take further decision to keep which one. But truly, there is no professionalism or dedication with Act.

Reply
Customer care female
Ms. JuliNov 04, 2014

I am already having set up box and my address is changed. But they are asking me for the installation charges, which i do not need. Already every thing is set over here. Why are they asking me for the installation charge? They should ask only the monthly rental. Right?
Thanks
Juli Singh
8095054204.

Reply
Customer care female
Ms. ManjulaOct 28, 2014

Dear sir, After complaining continuously for three months also our Act Broadband number mentioned below is not working properly, kindly come and take your materials or else solve our problem today with fail, 9008872299

Reply
Customer care male
Mr. B.s.rammohanOct 20, 2014

I am an Airtel 4g subscriber and my number is 99450 42964. My bill dated 4th October was rupees 1122.48 which i paid by a cheque (number 804644) drawn on SBM JayaNagar 9th block. I dropped the cheque in the drop box at Airtel office on Bhannerghatta road. The cheque was realized on 14th October and the amount was debited to my SB account with SBM. Yet i keep getting messages both SMS and email that the bill is still due for payment. The last date being 22nd October. I now regret opting for an Airtel connection, doubly so for i knew your organization was utterly incompetent.

Reply
Customer care male
Mr. RameezJun 12, 2014

My ID is 10880772. I got broadband internet connection on June 3rd 2014 and it worked for couple of hours and it got disconnected. I tried reaching customer care, but no response from their end. I have no internet in my home even after installation from June 03 to till date June 12th 2014. Please look into this on priority.

Reply
Customer care male
Mr. Pandu Ranga GNov 07, 2013

I have Applied a broadband net connection last October 13th @ paid subscription fees for six months and yet nobody has turned up for installation so i cant wait for your connection. please return amount back

Regards
Pandu G
Anmol Finsec Lmt
080-23563093
No. 6,Ground Floor,
8th Cross Lower Palace Orchad,
Vyalikaval, Banglore - 560003.

Reply
Customer care male
Mr. KiranOct 14, 2013

The on field service of ACT broadband is just too hopeless... The noc/ customer support team give false commitments each time we call them...
my number is 9663900110 tagged to my id.. I had requested for shift of my connection to place hardly half a km away from my existing place... the field engineer collect all required documents almost ten days back upon feasibility confirmation for the new place...

my previous connection was hathway and must tell those guys were 100 times better than act in terms of service and commitment...
each time I call these act guys they tell tomorrow it will be done... god knows when tomorrow is gona happen...

Reply
Customer care male
Mr. RangaswamyOct 05, 2013

After gone through below feedback and compliant I came to know ACT sevice is worst.I thoght to take act broadband connection.but now changed my thoght.

Reply
Customer care male
Mr. SalmanSep 30, 2013

need a new connection got a call from a person saying he will come and take all details and start the process. Never turns up and on calling he says he will not be able to come and tells me to choose some other provider. Sick of ACT

Reply
Customer care male
Mr. ArunbabuSep 11, 2013

Dear Sir ,

We have not receive the August2013 bill .

Blue mercury apparels P ltd
Rajkumar road ,
Customer ID :243801


KIndly send the softbill to babu@blumerq.com


Regards

S.Arunbabu
8884435270

Reply
Customer care male
Mr. nitinSep 04, 2013

Hi,

I have got a new Act BB connection on 22/06/2013.

Name :Nitin Chinnannavar
account number :412315

I have been clearly told by Marketing executive Mr Ramachandra that my connection is a post-paid and I have confirmed it more than thrice. I have the document which says its a post-paid connection.

Now, all of a sudden within ten days i get to know that ACT has changed my post paid plan to pre-paid and i am asked to pay advance rental for next month.

My question here is who has authorised ACT BB to change my plan from POST PAID to PRE-PAID....even IF IT WAS DONE I WAS NEVER INFORMED ABOUT THE SAME

I WILL NOT HESITATE TO VOICE OUT MY CONCERNS ON ONLINE CONSUMER FORUMS IF MY CONCERN IS NOT ADDRESSED SUITABLY!

I WOULD EXPECT MY CONCERN IS ADDRESSED AT THE EARLIEST

Reply
Customer care female
Ms. Meghana RaoAug 21, 2013

I am unable to connect to my WIFI router, it says limited connection. I was unable to pull up the router page also on d browser. Please help. 9663211300

Reply
Customer care female
Ms. sofiyakhanAug 15, 2013

hello sir i am sofiyakhan from banglore using your broadband internet connection i am having always every three days problem using your service no proper responce from technical team i have two always complaint two customercare for problems i think i have two change my service and disconnect the connection my ID number is 08088223133

Reply
Customer care male
Mr. ArjunAug 07, 2013

I had requested for a new broadband connection last month for HanumanthNagar area, but the request was rejected even though the area shows being covered in the website.
Please do the needful.

Reply
Customer care male
Mr. MuthukumarAug 05, 2013

I requested for 999 ACT broadband connection and paid Rupees1622. The connection was provided after the feasibility check and after a day the connection was cancelled due to non-feasibility, but the service charge of 600 was charged even though the company itself agreed that there is no feasibility in our area.

Reply
Customer care male
Mr. KIRAN NAGESHAug 01, 2013

Have paid the complete amount(rS 1622) for one month and the agent srinath 9538883427 promised that the connectioin will be installed and working from yesterday 31/7 night eight pm, but when i called he said that it will be done within 1pm 1/8/13, but till now i have been trying to call him, but of no use.
He has switched off his cell
i HAVE GIVE ONLINE COMPLAINT, but THER IS NO ACTION TAKEN FOR THE SAME
NEED URGENT ATTENTION

Reply
Customer care male
Mr. HemantJul 31, 2013

Very bad service. No proper gaidlines by sales team. Its just like Indian goverment office work by backhend team. They will not replay to your email after seven days if you not call there coustember care for 4to five times. Then also there is no garantee that your problem will be solved.

Reply
Customer care male
Mr. AMARNATH CJul 16, 2013

From,

Amarnath .C
J C Enterprises
# 222, 8th Main Road,3rd Stage,
Pillanna Garden,Bangalore – 560 045.
Mobile: 9886307336/9880241999

To,

The ACT Broadband
Bangalore.

Dear Sir/Madam,

I am Amarnath Act Costumer bearing MQ ID number 285462 and SMS ID number 10576291 I am into Plan 15MBPS ACT ABUNDANT rupees 1099/- Monthly Plan. There will be lot of download 50GB is not sufficient and even speed is very less after 50GB FTP. So I request your kindself to change the Plan to ACT Force 2749 25mbps till 200Gb and then 2Mbps Rs.3155/- Monthly Plan immediately.
Awaiting for your reply.

Reply
Customer care male
Mr. JagannathaJul 10, 2013

Hi,

i need new connection for ACT Internet broadband,i already registered with customers there are not responding please do the needful EOD or give me a call below the no

9738593300
IndiraNagar Bangalore -38

Reply
Customer care male
Mr. janardhanJul 07, 2013

HEY ,
i am from Bethel Nagar ,KR PURAM.Tkt number is 1817663
i had applied for a new connection on 10-jun-2013. till now i havn't got any response from you people. i had contacted multiple time to our local ACT agent venkat -9731100224. he said the connection will be ready in a week time.he never attend my call at all. if i call him from different number ,he picks up my call and says he is busy ,will call me later.

Finally i want to say one word ,i can not wait for your connection . Please return my amount back.

Regards,
janardhan
9886795454

Reply
Customer care male
Mr. ChandrasekharJul 01, 2013

Dear Sir,
Yesterday at 4:25PM I gave request for upgrading digital TV to Rs.310 plan as 'TEN CRICKET' was appearing with a blocked message.
Mr Ravi took my request and mentioned that in 30mts it will get activated. However till today morning it is not activated. Why the delay??

R Chandrasekhar, IDBI Bank
304, Kingston Apts, six Kingston Rd
Richmond Town Bangalore 560025. Mob.9980866642
reference number
ACT-MID00223AC51950

Reply
Customer care female
Ms. Asra SadathJun 28, 2013

sir, My SAF # is 50514 I have paid for six months in advance, but my net gets disconnected evry month why is it like this please it should be auto renewed. please look in to this matter and activate my net

Reply
Customer care male
Mr. P Shiva Kumar 9845705796Jun 22, 2013

No Internet connectivity from today morning and my contact number is 9845705796.Address #64,Vani Nilayam, 5th cross,Muninanjappa block,Dinnur,R T Nagar Bangalore 560032.

Reply
Customer care male
Mr. sabastinJun 18, 2013

from past ten days we are calling c/service requesting
them to SENT the representative to collect the docs (rent agreement) for transferring the connection yet no one has called us

Reply
Customer care male
Mr. JANARDHANJun 14, 2013

sir iam living kphp colony in Hyderabad,pls tell me sir act broad band connection is available in my place or not.if available tel me the contact number

Reply
Customer care male
Mr. Vasim rajaJun 14, 2013

I am facing the problem from seven days recently i took the conection for 15 mbps, but the actual speed now i am facing is one MBPS . When ever i call to costomer care the old same reason i wil folow up i wil folow up can you solve the problem

Reply
Customer care female
Ms. SubhashiniJun 12, 2013

I have applied for a broadband net connection and paid subscription fees for six months and yesterday somebody came and done something they told that the installation has been over and within half-an-hour you'll get ID and password as an SMS. Till now I didn't get any SMS. See why do not they tell the truth,let the ID comes after 48 hrs.They should inform the truth right?
My cell no:8885651931

Reply
Customer care male
Mr. Anirban MohantyJun 10, 2013

After an initial good run of ACT Broadband, the problems have started coming. Frequently, there is no Internet connection. The main helpline number seems to be useless, while they are also not responding to emails being sent.
I am really disappointed as I was very happy with the ACT connection till now.

Reply
Customer care male
Mr. ChetanJun 10, 2013

SAF : 8021 Executive name : Rajesh -8095551940: Technician number is 7829012586
29 May'13 i decided to go for the ACT broadband and 3rd June'13 i submitted the papers with payment. it is after 5th day i started questioning them they started ignoring the calls, fail to give the information, do not reply to messages,

i called five times their customer center for which i am charged 20Rs every time i call cos of the waiting. i blasted the call center and asked him to set up call with his manager

Reply
Customer care male
Mr. Ashish GuptaJun 05, 2013

We had applied for ACT Broadband Connection on date 19-04-2013 and now it is 06-05-2013 we have got nothing the executive from ACT told us that in ten days we get connection now it is almost 20 days what is this.

We applied by the name of Raju Vishwakarma
our add: 125 B-1, A-Cross, kakkayappa Layout, Murugeshpalya
Bangalore

Please do the needful action.
It is the worst experience we had from ACT
Your Executive Name is Lakhshman 7829012136

Reply
Customer care female
Ms. RenukaJun 04, 2013

Hi my customer number is 10476648, since from 3hrs i am calling customer care to complain, but no use
i am not getting internet connection please help ...
thanks
Renuka- 8197819465

Reply
Customer care male
Mr. steevan Pradeep aequeiraJun 02, 2013

my registered number is 9740641854,my house is located at chikka banasawadi 4th main4th crss, before to vijaya einds aaps bangalire lay out.. Here I am using from one year using the servicr gugud, but last 2' three vk there is no responce very poor service. And evn if v call coustmer care they say they will some one, but as now no one is giving the service. I would y ds such poor service is giving from. If such thjnvs I vl publish about your bad on the net. And v are not going to pay any payment of this month. Untill the problem rectified.Hope fully uvll take immid

Reply
Customer care male
Mr. VinodJun 01, 2013

my connection number 10019958
Last two weeks we are not getting cable connection even though we made the payment on date.
Billing collection person Name as per the old recipt : Mr Narayana murthy (RT Nagar)
Last month he told us I will provide the receipt next month. Is the same regular person so we believed him and said ok, cable is disconnected last two weeks and if we call to CC they are keep on saying that without bill we will not solve this problem. Whom we need to contact to solve this problem/we can go for this connection?
My connection no:10019958
is looks like very worst service..

Reply
Customer care male
Mr. Vinod MuruganJun 01, 2013

Last two weeks we are not getting cable connection even though we made the payment on date.
Billing collection person Name as per old bills Mr Narayana murthy (RT Nagar)
Last month he told us I will provide the receipt next month. Whether this is problem for disconnecting the cable connection.
Before giving the solution please let us know the details for this below
1. Did you enquired the respective billing person are branch head.
2. Did you send any alert sms/msg to the registration mobile number
3. What is the time for disconnection of the cable connec

Reply
Customer care male
Mr. Raja Shekar GMay 14, 2013

Hi,
We have a ACT Broadband Connection in our room.From last week on Friday onwards the Internet connection is not working.So, past four days there is no internet in our room.Please do the needful at the earliest.

Address : 81/4,3rd cross, Chanukya Layout, Maruthi Mansion,Nagwara, Bangalore

Regards,
Raja Shekar G
grsace@gmail.com

Reply
Customer care male
Mr. praveenaMay 14, 2013

Hi.my ID is 10475089 ,the internet is very slow, videos are not playing, you tube is not working for the past ten days, you r customer care number is always busy, please someone call back on my no 9980206043, or let me know the issue by today, my mail ID is praveenamary23@yahoo.com

Reply
Customer care male
Mr. PradeepMay 11, 2013

Internet is down past three days, have called customer care no - 08064501218 and 08042820000 about a couple of dozen times.. always on hold.
The cost of my calls is over Rs.60/-
If they are not ready to answer, they should not pick the call.
I am from Bangalore... Acttv knows who is calling and they ignore unless its a new no.

Reply
Customer care male
Mr. SreedharApr 15, 2013

Hi ACT,

I need one new broadband internet connection..... and 2day (15th April) morning I given my details in your site, but I have not received any call from your side....

Is it possible or not to get new connection tell me, if not i wil go for another....

Thanks,
Sreedhar
09900414743

Reply
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